First of all, disable that floating square effect, that thing is good for a kids toystore website, not for an exchange, 10 seconds and it's already annoying.
The service is based in Europe and meets all legal claims.
So this usually means no company, no licenses, just one or two operators doing manual transfers from personal accounts. Since nowhere on that website is a company or an address or anything mentioned, am I right on this one?
You should check our websites Footer or the initial post which contains information on the company, registered in Lithuania and authorised to process crypto payments.
Dude, there is something crazy.
I tried (since I could have been interested) and for F2F transactions, we need to send bitcoins to the website and then wait to receive an email for an appointment.
No way it works like that. You come with the cash and I come with a BTC wallet, we go to the coffee and we make the deal.
Not I sent BTC to an unknown person on the web and wait to be contacted hoping to see the person IRL.
At the same time, you apparently don't ask us for any personal info (only an email & Telegram ID). If you really have a license in Lithuania (and so a company) you would have no choice but to ask us for our ID to abide by the laws, and at least for the company's accounting.
What's the company's number/VAT that I check because I didn't find something with the website's name
To gain trust, he should rather start by displaying the company's name on the website
Hello, you should check the initial post or the websites footer, all legal information is included.
They need to change their requirements here, otherwise, I don't think they can get more traders on their platform.
As they are competing with large exchanges like binance, which their p2p services also in terms of fiat,
would be hard to earn their reputation in the early days of their business operations.
And can the OP link the positive reviews that they are saying on their website?
Our positive reviews are either posted through our website or forwarded from sources like trustpilot or one of the exchange monitors, linked in the initial posts review section.
Actually, all their positive reviews are fake I tried to submit a review from their page but it didn't add on their reviews which I think they have full control of reviews who can add more fake reviews and ignore real people to give real reviews.
If they want to gain trust why not, they can get people's trust if there is no content lies on their website and make a campaign(Signature or avatar) here on the forum it can also help them to gain trust.
Hello, you should better double check, before you post such serious accusations. Of course we did not approve your review, as you are not a customer of our service in any way. This should be obviously.
On the main page.
"We are always aiming to provide the best rates and also serve exclusive currencies like Monero, Helium and MXC. If you are missing your favourite cryptocurrency, you can ask as to check for the possibility in order to add it to our service."
Why not? The more cryptocurrency options added the more people will choose your exchange. There's a lot of competition on the p2p exchange I think you must have something interesting.
I think also there should be a Frequently Ask Question (
FAQ) button on your site, aside from
"site rules" button that is supposedly commonly known
"Term of Use" (
TOS).
Hello, thanks for your interest in our service!
We do provide an FAQ section:
https://catchange.me/faq/