➡➡ STAKE.COM customer service cheated on weekly boost

[Slow death]

These numbers are total nonsense.

I have an abandoned account (plat 2) where I dont deposit and only play with weekly/monthly bonus.

My weekly bonus is ALWAYS exactly 2$. Even if I play bit and win so I go to around 600$ wager its 2$.

So I dont know how you can imagine getting more.

I also wondered what OP calculations are doing because I'm Bronze and I make bets over 5$ every day and I only get 0.10$ per week bonus, so I see that these OP calculations don't make sense, either he is lying or someone lied for him, maybe he bought an account and the person who sold him an account cheated on him

I don't know what is his real problem.

is complaining about the weekly bonus, he is doing wrong calculations about the bonus and thinks he should get a higher bonus amount

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[pitchaq]

I am plat4 and getting about 15 bucks even without any wager..just so you know

[South Park]

And the amounts you mention are not at all inviting to scam players. If it were a few hundred thousand dollars, the story would make more sense.

The amount doesn't matter in any scam accusation no matter how low it is. However, the OP is raising a scam accusation in regards with the technical difficulties on the weekly bonus link as well as unfair amount of weekly bonus provided.

Since the casino or platform mentioned is a reputable platform, OP must provide any evidence to support his claim such as the screenshot of broken weekly bonus link, conversation from customer support, estimated weekly bets and bonuses, and any other evidence that will back up his accusation to the said platform.

Something which is going to be difficult to prove, after all stake did not really scammed the OP since this is a bonus problem and there could be many explanations possible, like a change in the size of the bonus to old clients, technical difficulties, the OP not qualifying for a bigger bonus due to the games they played during that week and an interminable number of reasons that could be used to explain this issue away, so unless he can demonstrate that whatever bonus he was to receive was in fact stolen by someone at stake there is not much of a case here.

[Saint-loup]

Something which is going to be difficult to prove, after all stake did not really scammed the OP since this is a bonus problem and there could be many explanations possible, like a change in the size of the bonus to old clients, technical difficulties, the OP not qualifying for a bigger bonus due to the games they played during that week and an interminable number of reasons that could be used to explain this issue away, so unless he can demonstrate that whatever bonus he was to receive was in fact stolen by someone at stake there is not much of a case here.

You are jumping to bold conclusions very quickly. If he didn't receive its last weekly bonus through the normal telegram link but through a drop into its vault there is obviously something wrong with his account. It seems there is an error somewhere or he has been shadow banned from periodic bonuses by Stake without any notice. Moreover with 600 USD wagered in a week he should have got some cents at least. $0.00 for a VIP platinum member doesn't seem normal as testified by some other VIP platinum members above. Shadow banning is not a professional neither honest practice from a big casino like Stake. If they wanted to ban him from bonuses they should have noticed him before.

[Bitinity]

I would like to add, but my bets section shows only casino bets. i wish i could prove it to you

You can simply ask for your overall statistic and your statistic will be sent through your registered email. Once you receive it, you can share it here if you want to prove although it wont change the fact that what you want to get ($20 bonus for $600 wager) is like a joke. No site will give you such a big bonus for such small wager.

[TwitchySeal]

They changed the way weekly boosts are calculated to include more loss back a few weeks ago.  That means players with minimal losses or profit for the week will receive less, and players with bigger losses will receive more.

Opening a scam accusation about a bonus that is basically whatever they want to give you is pretty silly though.  Even if they gave you 1 cent, or decided to stop the weekly boost completely, it wouldn't be a scam.

[dothebeats]

I understand that Stake has all the right in the world to change their ToS and pull out bonuses they give out on the platform, but at least they need to communicate it with their patrons in all media available to them. The customer representative could have handled this situation differently, and they could have been blunt and honest on their deliberation if some irregularity is seen on OP's account which prompted them to not give the bonuses in relation to his bet. It seems like Stake has been increasingly becoming a bad platform due to their customer service issues.

[acroman08]

They changed the way weekly boosts are calculated to include more loss back a few weeks ago.  That means players with minimal losses or profit for the week will receive less, and players with bigger losses will receive more.

Opening a scam accusation about a bonus that is basically whatever they want to give you is pretty silly though.  Even if they gave you 1 cent, or decided to stop the weekly boost completely, it wouldn't be a scam.

just to clarify, so, even if two accounts are at the same VIP rank, the weekly bonus that they will get will depend not just on how much they have wagered in that week but also on how much they lost or win in that week?

anyway, I am curious about this one(quote below and sorry for the question), he claims that he still getting a bonus despite not having any wager.

I am plat4 and getting about 15 bucks even without any wager..just so you know

[keyscore44]

I am plat4 and getting about 15 bucks even without any wager..just so you know

Are you saying that how much this user wagered each week was irrelevant and the amount of the weekly bonus depends solely on the rank?
If that were the case, this issue would be completely pointless.

[yahoo62278]

A site is not gonna give you 5$ each week if you wager 5$ lmao. They would go broke quick if they did that for every player. Maybe try uploading some images of your conversation and proof.

[OgNasty]

A site is not gonna give you 5$ each week if you wager 5$ lmao. They would go broke quick if they did that for every player. Maybe try uploading some images of your conversation and proof.

That was sort of my take on this as well. Even the bonus he’s complaining about receiving seems pretty generous when you consider they work on likely small margins. This is why you should gamble for entertainment and not to make money. You find yourself complaining about the bonuses you receive not being enough. Without evidence and a better lined out example of what went wrong besides the bonus being lower this time than last time, it’s hard to take seriously.

[yahoo62278]

A site is not gonna give you 5$ each week if you wager 5$ lmao. They would go broke quick if they did that for every player. Maybe try uploading some images of your conversation and proof.

That was sort of my take on this as well. Even the bonus he’s complaining about receiving seems pretty generous when you consider they work on likely small margins. This is why you should gamble for entertainment and not to make money. You find yourself complaining about the bonuses you receive not being enough. Without evidence and a better lined out example of what went wrong besides the bonus being lower this time than last time, it’s hard to take seriously.

I think the amount he is complaining about in the 1st place is hilarious. Stake is not gonna screw over anyone for under 5$. I participate in the weekly 50k giveaway stream and see them give away normally over 100k every single Saturday between bonus drops, 50k raffle, and bonus buys. It's crazy how much they give away to their players.

I'm pretty sure the weekly bonus has more factors then wager as well. I don't know the exact formula but they're not stupid. Noone is gonna go in and wager 100k win 50k from that 100k wagered and get a huge weekly bonus.

[dataispower]

I am plat4 and getting about 15 bucks even without any wager..just so you know

Are you saying that how much this user wagered each week was irrelevant and the amount of the weekly bonus depends solely on the rank?
If that were the case, this issue would be completely pointless.

I want to know if bonus of any wager in gambling is dependable for the rank or the person I don't think this particular comment is holding air because I think that any bonus of gambling is determine by the amount deposited and the lucky to win the gambling so I believe gambling is not what somebody will discuss about the bonus, from the little I know I think the bonus is rolls like dice, and anybody the bonus all that is lucky for the bonus will fall upon will have it.