My Hero Member Account Hacked. please help

[litko]

As I understand it, the OP is more focused on recovering his email. This is right? Or are you worried about private messages in your PM on the forum?

I am not worried about personal message of this forum . i am worried about my some personal document like photo, nid , pasport etc. which document i have stored on google drive and dropbox.

To restore email, if a hacker hacked it, then you probably registered with a phone number, so try to restore using your phone, or backup mail if you added it to your account.

i am still trying it . but maybe hacker changed all my recovary. the hacker is much smart.

Anyway, as others have pointed out, it seems OP doesn't care about his/her forum account as much as his/her email. He/she's got personal documents in his/her email. Unfortunately, this forum does not offer email recovery services.

OP, please contact the support of email provider and present your case in detail.

Since i use Google email. so i send a report to google yesterday. i am now waiting for the result.
According to BPIP report ,the hacker not yet changed the orginal email from the bitcointalk account. maybe hacker sold my account with orginal mail for get  high price.

[1714787381]

1714787381

[1714787381]

1714787381

[Smartvirus]

I am the owner of the  account of jkoil . My account has been hacked by hackers. hacker hacked my email and reset the password. I have been inactive in this forum for a long time. that's why it is doesn’t matter If I don't get back my Bitcointalk account. But i have many personal document on my email  drive & dropbox. I am very scared for that document. My email's recovery system  is not working for me . hackers changed recovery Number & email. Is there any way I can get my email back? Please help me.

Getting your account back:
A signed wallet address from a previously stated address on the forum might help you prove you are indeed actually owner of the said account! Also, a password recovery could help too but, your no longer in charge of your mail address. You might excuse the forum for following protocols and not just give in to your cry for help as changing or password and emails are regular activities for security reasons by users on the forum.
Needless to say, personally, I feel it's important that you use an active but not an extremely official email on your accounts of the forum.

About a possible mail recovery, if you had an alternative linked mail address or phone number attached for which the hacker is yet to deactivate, you might have a chance.

Give more attention to security in case of next time and save yourself a deal of trouble.

Note: Avoid spamming by posting consecutive responses, evident as at above. You might want to fuse them and you know better not to respond to everything except necessary.

[Rizzrack]

i am still trying it . but maybe hacker changed all my recovary. the hacker is much smart.

If you had a signed message or some sort of proof we could lock that bitcointalk account. At a first glance could not see any posted address. Might want to check this thread out: https://bitcointalk.org/index.php?topic=5089777

Regarding the email... there still might be a few ways you can recover it. See here: https://sites.google.com/view/restorecompromisedemailid

[FatFork]

Since i use Google email. so i send a report to google yesterday. i am now waiting for the result.

According to my knowledge, Google doesn't provide live support for account recovery, and the only recovery option they provide is described here: https://support.google.com/accounts/answer/7682439?hl=en

I hope you have a successful recovery, but if you are unable to prove ownership after following the recovery instructions then, I'm afraid, your account is lost.

[lovesmayfamilis]

As I understand it, the OP is more focused on recovering his email. This is right? Or are you worried about private messages in your PM on the forum?

I am not worried about personal message of this forum . i am worried about my some personal document like photo, nid , pasport etc. which document i have stored on google drive and dropbox.

To restore email, if a hacker hacked it, then you probably registered with a phone number, so try to restore using your phone, or backup mail if you added it to your account.

i am still trying it . but maybe hacker changed all my recovary. the hacker is much smart.

In this case, what you write so that the forum can help you is simply impossible. As much as we all want to help, we just can't. I hope the hacker doesn't use your data. And in the end, if something happens to your data, try to keep this topic. At least a little, she will be able to tell you that your data was used by another person, but you have proof that it was not you.

To be honest, we very often leave our data on the Internet without any concern at all, although this can sometimes be dangerous for us. But in most cases, our data is lost on the network.

Just think positively. May you be all right.

[litko]

Update

I was finally able to recover my email. They gave me an option after I reported to Google Support. They wanted to know about the exact month and year. in which I opened this email. They allowed me to enter new password. because I able to entered the correct information there.

One more good news is that.  The hacker did not change the original mail from my account. He set a strict security on my email and he probably sold the account with either the original email.  To get a higher price. I don't know exactly if something like this happened. I was able to recover my Bitcointalk account with email. But my account is now in a lot of danger where two red Trust and one red flags have been given by DT. I am requesting to remove the red trust & flag from my account.

Note- Thanks to everyone here who showed me different ways to help. Although I got my Bitcointalk  account back with my email. I don't know if the red trust in my account will be lifted now. However, it does not motivate me. But it's too big for me to get back my personal documents, including my email.

[mole0815]

Hi i am back. Thanks to everyone here who showed me different ways to help. Thanks a lot

Glad to hear.


I'm always happy when the recovery team works so well
The flag and also negative trusts will certainly still be removed in my opinion and then your account will be as if nothing had happened.

[The Sceptical Chymist]

I'm always happy when the recovery team works so well

Yeah, seriously.  I remember a time when account recovery was next to impossible if you got hacked, but things seem to have gotten easier in the past few years.

Glad you got your account back, jkoil.  I just removed my neg and hopefully others will do likewise.

[examplens]

Hi i am back. Thanks to everyone here who showed me different ways to help. Thanks a lot

I'm glad to see a positive example of the back hacked account. it was not so quick and easy once upon a time.
I withdraw my support to flag against you.

[coinerer]

I am glad to see that Op has successfully recover his hack account Soo quicky. Keep safe your account and email now . always use strong password .Which hackers can never guess . Hope everyone will remove there negative feedback  Against your account. Good luck

[Bitcoin_Arena]

I'm always happy when the recovery team works so well
The flag and also negative trusts will certainly still be removed in my opinion and then your account will be as if nothing had happened.

Yeah, seriously.  I remember a time when account recovery was next to impossible if you got hacked, but things seem to have gotten easier in the past few years.

Glad you got your account back, jkoil.  I just removed my neg and hopefully others will do likewise.

It has nothing to do with the account's recovery team or cryptios though. jkoil claims the person hacked his account and email address and didn't change the email address. So he recovered the email address with the help of google support and then got back his account. So if I understand, no email was written to the cryptios team.

[Rizzrack]

I'm always happy when the recovery team works so well

About that...



He allegedly managed to get the gmail account back and then he changed the password for this bitcointalk account.
The password was changed today indeed.
But we had nothing to do with any of that except my post from yesterday.

[hZti]

I'm always happy when the recovery team works so well

Yeah, seriously.  I remember a time when account recovery was next to impossible if you got hacked, but things seem to have gotten easier in the past few years.

I think you are mistaken. Jkoil did not deal with the bitcointalk account recovery team at all. He only dealt supposedly with the gmail account recovery team and therefore now claims to have take back control of his bitcointalk account. See here https://bitcointalk.org/seclog.php and search for user jkoil. If he would have dealt with the account recovery team it would say there:

27 April 2022, 16:00:54 - user - manual recovery, ownership change queued (completed)
04 May 2022, 16:25:01 - user - manual recovery, previously-queued ownership change completed
04 May 2022, 16:50:55 - user - password reset via email
04 May 2022, 16:51:01 - user - woke up

All user jkoil did was reset his password via email. Since account and email was sold together this does proof nothing.





edit: See post of Rizzrack

[mole0815]

edit: See post of Rizzrack

Yes I had already seen it
And Bitcoin_Arena has also cleared up the issue.

Anyway my statement is not wrong.
The recovery team is doing a great job (even if they were not involved here)  

@all - Now please do not tag again because my Telegram bot is already going crazy today.

[hZti]

Welcome back again jkoil

Well but the point is that it is for sure not the original owner, that writes here. The Account was sold including the email account login data. The buyer or hacker now simply reseted the password via the email that he also has access to and now claims that he is again the original owner of jkoil which we have 0 proof of so far. So I wouldn't be shure on your spot if you really welcome the right person back   That his writing style also changed a lot doesn't look good either.

[mole0815]

So I wouldn't be shure on your spot if you really welcome the right person back 

When I wrote my text I had not yet read the other thread (click here) completely. Is not so easy to always keep the whole forum live in view
Here it was about the general access and what actually happened with the account is certainly clarified in the mentioned thread.

Something dubious it is (as you say) in any case.

[Lafu]

Glad to hear and read that you got your Account back and also your email Account !
I removed my support already from the Flag against you.
You have to write to other also to get the rest and fully removed and for the negative feedback you have to write to logfiles !
For the flag support this are the Users that should be removing the support on it and then it gets inactive.
nutildah, Darker45, lovesmayfamilis, logfiles, hZti

You should be take care more of your Email Account and personal things in the future.
Welcome back jkoil

Edit :
Changed my mind after readed this one here : https://bitcointalk.org/index.php?topic=5404539.msg60529953#msg60529953

[_BlackStar]

Yeah, seriously.  I remember a time when account recovery was next to impossible if you got hacked, but things seem to have gotten easier in the past few years.

He might be lucky that the hacker didn't change his account email ^{[or the new owner didn't change it]} so he might still be able to reset his password via e-mail. This user-generated recovery does not involve the account recovery team as the account owner only resets the password via a link sent to the e-mail to reset the password. But it will be very difficult if the hacker has changed the account e-mail because the account recovery must involve the recovery team, and the only way to get the account back is to prove it by signing bitcoin message.

Imagine if a user never used a bitcoin address anywhere on this forum or he forgot about the wallet he was using. It will definitely make it even more difficult to get his account back ^{[perhaps not even anymore]} because the recovery team won't trust him as easily as one might think.

[Fivestar4everMVP]

hackers changed recovery Number & email. Is there any way I can get my email back? Please help me.

Are you being serious right now ? how was the hacker able to change the recovery number and email of you email account? what email provider do you use, I am asking because I know  that if you are using Gmail, then, a hacker can not change you recovery number without having access to your phone, I have changed the recovery number of one of my Gmail account recently and I was sent a verification code to the old number which I entered in a box provided before my recovery number got shifted to the new one I provided.

Sorry to say this but I kind of find it hard to believe your account hack story, are you sure you didn't try selling your account and buyer asked you to send account details first and you foolishly did, the buyer then hijacked your account and refused to pay, and now, you want the community to believe your account was hacked....this is me thinking 

[jkoil2022]

Hi i am back. Thanks to everyone here who showed me different ways to help. Thanks a lot

Well, you are "back" in a wrong profile.
I am the original jkoil.

How have you been "helped"??



jkoil (original)