How Gambling companies can get more users to deposit.

[jossiel]

Even after submitting KYC, there are casinos that hold the withdrawal of users just because they've won big. Going through different accusation thread it can be seen. Recently in an accusation, user have perfectly posted every proof but he didn't get the proper response even after 15 days. Earlier even without KYC his withdrawals were processed. Now it was a big win and he have submitted KYC, but the withdrawal is still under process.

When it's about to such big wins, that's the true thing in some casinos. They would require the user almost everything and when it's provided, they'll still decline to release it on an instant because they'll need to check it first in every side that it's a genuine win.

That's how it goes before they release and allow the withdrawal and that's why it's taking a lot of days and sometimes very delayed that it's totally frustrating.

[freedomgo]

I it not about having options only.

It is about making it fast and without problems. Preferably decentralized.

freebitco.in for example is rarely doing manual inspections and every other withdrawal request is fully automated. If you have a rock solid, hack-free casino you can do this too. Otherwise you'll have to manually check almost every withdrawal request which is going to frustrate the players and then naturally they will leave this casino.

That's right. The speed of withdrawals also matters. Due to the fact that we gamble on crypto gambling sites, we are used to withdrawals being processed in a short period of time, so any delay could be a cause for concern or an unnecessary panic, and that is definitely not a good situation to find yourself in. After all, crypto gambling sites are a business, too, so they do not want customers leaving due to certain concerns. So you want to make the withdrawals fast, right?

By the way, when a casino puts restrictions on withdrawing money from your account, that means you are at their mercy, and therefore no longer in control. You no longer have the option to use your money whenever you want and how you want it. And freedom of choice is a key factor when it comes to something as important as money.

They are just taking advantage to us and try to get control with how we choose to spend our winnings upon withdrawal, seems like they just want us to deposit and deposit without getting the benefit to choose what we wanted about it or play games after winning huge so that they can have a chance that the money will be back to them.

Nevertheless, any gambler will agree that a reputable casino won't give the users a hard time withdrawing their funds/winnings because they can also see if a deposit has been made and the user played a game to explain the big funds being requested to withdraw.

Putting more restrictions and give a hard time to the users will just a push factor to lose a client, for good.

[DoublerHunter]

Without a doubt some casinos are using know your customer policies as an excuse to try to not pay their clients their rightful winnings, now there are some cases in which something like this is justified like when there is a suspicion that the person behind the account is somehow cheating, using multiple accounts or connecting through a VPN, but when this is not true then I think that it is unnecessary to ask for personal information because the gambler has demonstrated that they are not trying to abuse the casino.

That's why asking KYC is useless since it doesn't actually solve the multiple accounts problem, one can create fake KYC or bought someone KYC. Actually the casino is take advantages to get user KYC, as we don't know what they will use our KYC for. I believe there's fraudulent site which have purpose to get KYC as much as they can, while their project will be abandoned after their purpose are completed.

^ That is possible, even if trusted casino and then if they will shut down, it will surely our data can be profitable to them.
There is no problem with me about the KYC if the casino only asks the basic procedure, like asking your name, verifying a phone number and email address, that is considered basic KYC requirements, but those holding your ID photo uploading to them or a video that you have your valid ID which I think too much for a casino to ask that KYC.
I started questioning myself on this and I always saw a thread same issue like this, why if we won in a gambling casino of a big amount they will always investigate us, asking for further KYC, what is the different they did not ask if you lose a big amount.

[EdenHazard]

Even after submitting KYC, there are casinos that hold the withdrawal of users just because they've won big. Going through different accusation thread it can be seen. Recently in an accusation, user have perfectly posted every proof but he didn't get the proper response even after 15 days. Earlier even without KYC his withdrawals were processed. Now it was a big win and he have submitted KYC, but the withdrawal is still under process.

When it's about to such big wins, that's the true thing in some casinos. They would require the user almost everything and when it's provided, they'll still decline to release it on an instant because they'll need to check it first in every side that it's a genuine win.

That's how it goes before they release and allow the withdrawal and that's why it's taking a lot of days and sometimes very delayed that it's totally frustrating.

If we are talking about a new running casinos then yeah it takes days to complete the winning verification proccess as they will look into in manually partially ... they had no strong system to verify the winning unlike the professional one who had a fraud preventive system , most people will not comeback to a casino that had very slow system in processing the win.
Making people to get in the casino simply by creating a great customer experience ... otherwise you won't get any customer to get deposited even if they offers you a charming deposit bonus.

[makishart]

The problem with using third parties (paypal et al..)to withdraw funds is that once they have your funds, they can flag your account for whatever reason and prevent fiat withdrawals.  Direct crypto withdrawals via privacy coins like monero is the best way to go IMHO.

Some exchange sites are still accepting monero  as well. Paypal is very strict about that. Our accounts can be limited anytime even without any notice. That makes so many people who were also withdrawing from the non gambling platforms being so mad with paypal too. Paypal is very sensitive. It's better if using altcoins for that. Some sites already accepted altcoins which can give us small fees to withdraw.

There would be also another problem to come whether the gambling site was being trusted or not. Sometime the site was also restricting its users to withdraw.

[Fredomago]

Even after submitting KYC, there are casinos that hold the withdrawal of users just because they've won big. Going through different accusation thread it can be seen. Recently in an accusation, user have perfectly posted every proof but he didn't get the proper response even after 15 days. Earlier even without KYC his withdrawals were processed. Now it was a big win and he have submitted KYC, but the withdrawal is still under process.

When it's about to such big wins, that's the true thing in some casinos. They would require the user almost everything and when it's provided, they'll still decline to release it on an instant because they'll need to check it first in every side that it's a genuine win.

That's how it goes before they release and allow the withdrawal and that's why it's taking a lot of days and sometimes very delayed that it's totally frustrating.

Though I don't experienced it yet but I also read some post about that kind of delays, things that needed to review and to submit to the verifying team before the withdrawal will be process, annoying to the winner especially those who are already inside the house for quite some time and when experience the big win they will be asked for documents to prove their identities and also will advise to wait for further update with regard to the withdrawal request.

[$crypto$]

Though I don't experienced it yet but I also read some post about that kind of delays, things that needed to review and to submit to the verifying team before the withdrawal will be process, annoying to the winner especially those who are already inside the house for quite some time and when experience the big win they will be asked for documents to prove their identities and also will advise to wait for further update with regard to the withdrawal request.

Because big wins are always suspected and the casino will definitely make sure the win is legal or not for a long time and well that's what we know so far.
Even though the casino always asks for documents because of big wins, if the win is legal, the winner will be given and the withdrawal will be verified, for example, there was a user Rollbit that won big because it was a legal win so the withdrawal was continued and the user got the funds.

[Fatunad]

Though I don't experienced it yet but I also read some post about that kind of delays, things that needed to review and to submit to the verifying team before the withdrawal will be process, annoying to the winner especially those who are already inside the house for quite some time and when experience the big win they will be asked for documents to prove their identities and also will advise to wait for further update with regard to the withdrawal request.

Because big wins are always suspected and the casino will definitely make sure the win is legal or not for a long time and well that's what we know so far.
Even though the casino always asks for documents because of big wins, if the win is legal, the winner will be given and the withdrawal will be verified, for example, there was a user Rollbit that won big because it was a legal win so the withdrawal was continued and the user got the funds.

Cryptogambling sites or even those fiat ones arent really just dumb for them not to verify big winnings into the site whether it is legal or fair one or simply made out some exploits or abuse and that what makes for them to hold of those funds which i would say it is really just right for any business on having this kind of consideration but there are people who are just easily get alarmed whenever their winnings been hold down
but as long you dont do something stupid and you are dealing with a legit gambling site then i dont really see for you to be worried that much because those winnings would be released accordingly.
Fairness and easiness in between transactions on what make people do stay up aside on the games that been offered.

[khaled0111]

Casinos delay withdrawals and/or ask for kyc when a user hits a big win and make a withdrawal request for different reasons. They usually do it to have time to verify the legitimacy of the winning, to comply with their license requirements: in some cases, you can find in the tos the amount above which you will need to complete kyc. Small or new casinos do it simply because they don't have enough money to pay.

[famososMuertos]

Withdrawal options are welcome, but certainly in my case I look at making a deposit when the withdrawal amount is not greater than 2x.

I'll give you an example recently I got a site that has several withdrawal options but the amount WD is 10x and the minimum deposit is $100, they can have 20 forms of withdrawal but they will not get my deposit.

[X-ray]

Even after submitting KYC, there are casinos that hold the withdrawal of users just because they've won big. Going through different accusation thread it can be seen. Recently in an accusation, user have perfectly posted every proof but he didn't get the proper response even after 15 days. Earlier even without KYC his withdrawals were processed. Now it was a big win and he have submitted KYC, but the withdrawal is still under process.

When it's about to such big wins, that's the true thing in some casinos. They would require the user almost everything and when it's provided, they'll still decline to release it on an instant because they'll need to check it first in every side that it's a genuine win.

That's how it goes before they release and allow the withdrawal and that's why it's taking a lot of days and sometimes very delayed that it's totally frustrating.

Verifying KYC didn't even take at least a week or even more. Sometime it can be a trick from the untrusted casino to refuse to pay the users that winning the game. If the casino didn't have enough money to pay and that's the only trick that being used by the casino to avoid to pay the users.

It doesn't make sense to get a delay. Basically verying it doesn't even take so many days or even weeks.

I consider that as a trick.

[Fredomago]

Though I don't experienced it yet but I also read some post about that kind of delays, things that needed to review and to submit to the verifying team before the withdrawal will be process, annoying to the winner especially those who are already inside the house for quite some time and when experience the big win they will be asked for documents to prove their identities and also will advise to wait for further update with regard to the withdrawal request.

Because big wins are always suspected and the casino will definitely make sure the win is legal or not for a long time and well that's what we know so far.
Even though the casino always asks for documents because of big wins, if the win is legal, the winner will be given and the withdrawal will be verified, for example, there was a user Rollbit that won big because it was a legal win so the withdrawal was continued and the user got the funds.

Cryptogambling sites or even those fiat ones arent really just dumb for them not to verify big winnings into the site whether it is legal or fair one or simply made out some exploits or abuse and that what makes for them to hold of those funds which i would say it is really just right for any business on having this kind of consideration but there are people who are just easily get alarmed whenever their winnings been hold down
but as long you dont do something stupid and you are dealing with a legit gambling site then i dont really see for you to be worried that much because those winnings would be released accordingly.
Fairness and easiness in between transactions on what make people do stay up aside on the games that been offered.

Yeah there are gamblers who feels uncomfortable when the withdrawal got delayed, but likewise if you don't do anything and if it's a clear win, the site will allow you to withdraw the fund after verifying what it's needed to verify, if the site care about their business they will make sure to communicate well with the gambler giving them updates and what causing the delays.

[Fatunad]

Though I don't experienced it yet but I also read some post about that kind of delays, things that needed to review and to submit to the verifying team before the withdrawal will be process, annoying to the winner especially those who are already inside the house for quite some time and when experience the big win they will be asked for documents to prove their identities and also will advise to wait for further update with regard to the withdrawal request.

Because big wins are always suspected and the casino will definitely make sure the win is legal or not for a long time and well that's what we know so far.
Even though the casino always asks for documents because of big wins, if the win is legal, the winner will be given and the withdrawal will be verified, for example, there was a user Rollbit that won big because it was a legal win so the withdrawal was continued and the user got the funds.

Cryptogambling sites or even those fiat ones arent really just dumb for them not to verify big winnings into the site whether it is legal or fair one or simply made out some exploits or abuse and that what makes for them to hold of those funds which i would say it is really just right for any business on having this kind of consideration but there are people who are just easily get alarmed whenever their winnings been hold down
but as long you dont do something stupid and you are dealing with a legit gambling site then i dont really see for you to be worried that much because those winnings would be released accordingly.
Fairness and easiness in between transactions on what make people do stay up aside on the games that been offered.

Yeah there are gamblers who feels uncomfortable when the withdrawal got delayed, but likewise if you don't do anything and if it's a clear win, the site will allow you to withdraw the fund after verifying what it's needed to verify, if the site care about their business they will make sure to communicate well with the gambler giving them updates and what causing the delays.

Very uncomfortable indeed but for some gamblers but all of us would really be that reactive on something that do talks delayed withdrawals or even on deposits.If ever there are some
problems within that specific thing then it is really just sensible or normal for them to make out some announcements so that players wont really be whining and raging out on whats happening.
Companies should really be mindful even on the simplest things on where they should avoid for people to make out some bad impressions into the site because it would
really be giving out that long term effect which they should really be avoiding as much as they could.

[Naficopa]

believe it or not - paypal does not work in our country.
There is so much difficulty in getting the payment from abroad - different countries -  different issues.

Yes, I believe that and it seems to be happening in many other countries. But gamblers who are addicted to gambling will not stop but will continue to look for other ways to deposit their money to play gambling. For crypto gamblers, it's clear they will continue to use crypto and I think many countries have allowed the use of crypto even though their government forbids gambling. But those people will still gamble because they already know how to gamble using crypto safely.

That is correct - where there is will there is way. People find ways.
and that is how they do it. The transition and money matter is a different and difficult things when comes to the other regions. But I totally agree - people find ways.

[STT]

Surely deposit bonuses are separate from the ability to withdraw at any time.  They should always allow the withdrawal of the original money I think is fair or return to source perhaps if thats a requirement for security purposes.    A requirement to play the balance ten times over would be prohibitive and hard to handle for most people but perhaps thats paired with a great bonus, it should be open and clear in these cases so nobody feels upset or unfairly tricked in this requirement to play and benefit from the casino operations.

[tomos81]

If you have made a deposit then definitely try to withdraw. Then they are trying to control these victories of ours At the end of playing the game we try to choose and deposit our winnings. And we try harder that our money comes back to us.
Then they will be interested in playing any gambling and they will be motivated to deposit again so that they feel like depositing and withdrawing and without any conditions They are more attracted to the fact that it is possible to make a deposit without it.

[Silberman]

Verifying KYC didn't even take at least a week or even more. Sometime it can be a trick from the untrusted casino to refuse to pay the users that winning the game. If the casino didn't have enough money to pay and that's the only trick that being used by the casino to avoid to pay the users.

It doesn't make sense to get a delay. Basically verying it doesn't even take so many days or even weeks.

I consider that as a trick.

When a player gets a big win it makes sense for the casino to try to verify that everything is in order, however I agree that many casinos use this as an excuse to try to delay as much as possible the payment of that money because they are looking for an excuse so they do not have to pay the money in full, now sometimes they actually find something which allows them to rightfully deny part or all the profits, but once they realize everything is in order they should pay immediately the money they owe the player or risk their reputation by not doing so.

[Naficopa]

Verifying KYC didn't even take at least a week or even more. Sometime it can be a trick from the untrusted casino to refuse to pay the users that winning the game. If the casino didn't have enough money to pay and that's the only trick that being used by the casino to avoid to pay the users.

It doesn't make sense to get a delay. Basically verying it doesn't even take so many days or even weeks.

I consider that as a trick.

When a player gets a big win it makes sense for the casino to try to verify that everything is in order, however I agree that many casinos use this as an excuse to try to delay as much as possible the payment of that money because they are looking for an excuse so they do not have to pay the money in full, now sometimes they actually find something which allows them to rightfully deny part or all the profits, but once they realize everything is in order they should pay immediately the money they owe the player or risk their reputation by not doing so.

...the more authentic the business is the more trust people will show by putting in their money in the account.
People have money to invest but sometime they are miser and they don't feel like trusting other with the deposit.

[jossiel]

When it's about to such big wins, that's the true thing in some casinos. They would require the user almost everything and when it's provided, they'll still decline to release it on an instant because they'll need to check it first in every side that it's a genuine win.

That's how it goes before they release and allow the withdrawal and that's why it's taking a lot of days and sometimes very delayed that it's totally frustrating.

Verifying KYC didn't even take at least a week or even more. Sometime it can be a trick from the untrusted casino to refuse to pay the users that winning the game. If the casino didn't have enough money to pay and that's the only trick that being used by the casino to avoid to pay the users.

It doesn't make sense to get a delay. Basically verying it doesn't even take so many days or even weeks.

I consider that as a trick.

I saw those issues with casinos that are untrustworthy. They really create issues for their winners to blockade the actual winnings.

But in most casinos, it's becoming a certain requirement if the winning amount is huge. They have it on their terms and conditions and you can't do anything with that if you're in that situation.

You have no option but just to comply. Because you just signed up for them and that's written on the rules that they can ask you that out of nowhere.

[Theones]

I saw those issues with casinos that are untrustworthy. They really create issues for their winners to blockade the actual winnings.

But in most casinos, it's becoming a certain requirement if the winning amount is huge. They have it on their terms and conditions and you can't do anything with that if you're in that situation.

You have no option but just to comply. Because you just signed up for them and that's written on the rules that they can ask you that out of nowhere.

Every customer has their concerns many people are adamant that they won't provide their KYC because they want their privacy.
On the other hand some people are open and they are very casual in dealing with KYC. Depends on the profile of the person too - they clearer the profile them more easy he will be in dealing.