Actually the OP isn't really having any problems at the casino mentioned but he's just spreading FUD on other people so they don't register at the casino.
Even though we all here know that Duelbits is one of the popular casinos here and of the many members here also know that popular casinos like Duelbits certainly have rules that must be obeyed and unfortunately sometimes people register without reading the casino rules and they accidentally break the rules. the.
Even though the casino rules are absolute, so when someone violates the rules at a certain casino, the casino has the right to take action according to the rules that apply.
FUD will result in a person's trust, If the OP spreads FUD with the aim of influencing others not to register, it is very unethical because without any research it spreads false news.
Duelbits is one of the online casinos that are quite old and can survive until now, I even participated in several contests and became a winner and was paid according to the promised prize.
For people who do not follow the rules that have been made by Duelbits or other casinos, then no action is given according to what is violated.
But most do not read the rules that are written in the FAQ.
KYC is a common thing when the gambling site gets a Legal license, because KYC is a rule made for casino security and the security of all users.
The collection of personal data is the responsibility of the casino and is a choice of each user. Agree or not it is a rule that must be obeyed.