BTTC token you are talking about is BitTorrent with the ticker BTT, don't know why Zebpay uses BTTC for it. BTT is not a new token, it has good volume on the other exchanges like Kucoin. However, Zebpay is not the best place to buy tokens like this, I explain why: the two things happened here - first, you bought a token with a very low volume. Second, the token was `Xpress Listing Token`.
Xpress listing means you can't withdraw or deposit the token. Just buy or sell on Zebpay itself. Quite a shady practice but it is what it is. As long as they are disclosing that the token is Xpress before you buy it, you can't blame them for cheating.
So, the low volume ensured the huge spread between buy and sell price and the Xpress listing ensured you can't withdraw it to the other exchanges. Result, you lost the money. Just be more vigilant and try to use the exchanges with more volumes.
Anyway, your problem is that you can't able to withdraw or transfer the token out from Zebpay? Also the rate seems not fair?
I search a bit it seems its a scam exchange look at this old thread below.
-
https://bitcointalk.org/index.php?topic=4489462.0I won't outright label Zebpay as a scam. They were the biggest Indian exchange before 2018 but then the banks in India banned crypto exchanges and they shut the operations in India and went global. They returned to India in 2020 once the ban was lifted. What OP faced is more of an exchange malpractice than a scam.