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Author Topic: Fortunejack turning into KYC hell trap!  (Read 1112 times)
notblox1 (OP)
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August 26, 2022, 03:47:04 PM
 #21

"advocating seizing of customers coins and defending casino" - yeah right, fuck off!
Thanks for being so polite... I didn't expect this from you, and you are the one being mad here, but I don't know why exactly Smiley

I say publicly that I won't accept 10mBTC peanut back and FJ can donate them to some good cause, or anywhere they want.

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August 26, 2022, 04:30:26 PM
Merited by Vispilio (1)
 #22

You guys are off your rockers if you think they should enforce KYC on registration. You both know as well as I that it's simply not possible and will likely never happen.

Not sure why you are so mad @notblox1, as you seemingly don't care about the "peanut money" yet you put up a bunch of warnings and spew this crap while not even having the patience to give them your time, lol.

Either way I'll eagerly wait for you and @yahoo62278 to advocate for this change on a global scale across casinos, fiat and crypto alike, to request KYC upon registration  Roll Eyes
I'm nowhere near off my rocker. I don't know what country you're from but every casino I have ever went in here in USA makes you give your I'd to be scanned and checked. Hence performing kyc basically up front.

I dont think it's too much to ask for a casino to perform their check before allowing someone to gamble vs allowing someone to sign up, play, win huge, and get told fuck you we aren't paying you until after you pass kyc. It just looks shady as hell to do it that way.

If they performed these checks up front, then your scumbags who are trying  to rip off the casino wouldn't get far. Also, your legit customers wouldn't be able to be cheated by the casino because let's face it, some casinos can and will be shady if they can.

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August 26, 2022, 06:43:33 PM
 #23

I was a member of fortunejack website for years but recently they made some changes and they are becoming very strict with their KYC policy.

I don't think fortunejack is the only one that requires KYC, the truth is that they might be linient about the whole stuff when i user newly register with them but as times goes they will require KYC in other for them to unlock some features for you, i think instead of giving fake details it's better to source for alternative

After trying to withdraw 10 mBTC to different casino I had to wait for hours and I received email asking me to complete kyc if I want to withdraw my coins.

if this is your first time of performing this function then you'd better get used to the system, most casinos will do that as well except for the ones that are truly KYC free

ignoring and not talking with people is really low from them

some of their customer support services are automated with response and the few that converse lively with you eventually do hang up along the line or switch to robot mode with same automated response that can be tiring and frustrating.

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August 26, 2022, 08:37:56 PM
 #24

I'm nowhere near off my rocker. I don't know what country you're from but every casino I have ever went in here in USA makes you give your I'd to be scanned and checked. Hence performing kyc basically up front.
I assume you are talking about in store casinos. In UK if you win big then they ask for KYC or you are allowed to go and through away your money.
Quote
I dont think it's too much to ask for a casino to perform their check before allowing someone to gamble vs allowing someone to sign up, play, win huge, and get told fuck you we aren't paying you until after you pass kyc. It just looks shady as hell to do it that way.
Even say all clients are checked KYC upfront, in a popular online casino there are thousands of registrations. Not all of them are real. Now, send request to KYC all of the accounts to KYC providers. You are literally asking to waste money. It's not really logical at all. Casinos are business not charity.

I say publicly that I won't accept 10mBTC peanut back and FJ can donate them to some good cause, or anywhere they want.
They asked for KYC, you denied is that what I am getting from it?
Then why all talk?

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August 26, 2022, 08:45:49 PM
 #25

"advocating seizing of customers coins and defending casino" - yeah right, fuck off!
Thanks for being so polite... I didn't expect this from you, and you are the one being mad here, but I don't know why exactly Smiley

I say publicly that I won't accept 10mBTC peanut back and FJ can donate them to some good cause, or anywhere they want.
If you didn't care about the peanuts, you wouldn't waste 5-10 minutes of your time creating a topic warning people to avoid FJ and including a shady reference in your OP just because you were asked to verify an account by submitting a tie1 KYC, a T&Cs you agreed to when you signed up for an account.


PS: I'm not against anyone filing a formal complaint against a company, but make sure you're not the one breaking the rules before you do.

I dont think it's too much to ask for a casino to perform their check before allowing someone to gamble vs allowing someone to sign up, play, win huge, and get told fuck you we aren't paying you until after you pass kyc. It just looks shady as hell to do it that way.
It was clearly stated in their T&Cs, so I don't understand the confusion, and besides, every centralized and well-regulated crypto or casino service requires you to pass KYC at some point, it's part of security measures, and those who don't want to submit a KYC can clearly stop using centralized platforms and fvk off to avoid drama.

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August 26, 2022, 09:04:02 PM
 #26

I dont think it's too much to ask for a casino to perform their check before allowing someone to gamble vs allowing someone to sign up, play, win huge, and get told fuck you we aren't paying you until after you pass kyc. It just looks shady as hell to do it that way.
It was clearly stated in their T&Cs, so I don't understand the confusion, and besides, every centralized and well-regulated crypto or casino service requires you to pass KYC at some point, it's part of security measures, and those who don't want to submit a KYC can clearly stop using centralized platforms and fvk off to avoid drama.
To give some reference of my last post.
Article for KYC.
https://sdk.finance/how-to-choose-a-kyc-provider-part-2/#KYC_tools_pricing

I tried to find the expense but in most of them the pricing are not on their page. You need to contact the sales. But ondato have the pricing idea https://ondato.com/plans-pricing/

So when you are asking for upfront KYC then you are going to pay for all bots and through away multi accounts. Somewhere I read interestingly 40% of the traffic on internet are from bot LOL

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August 27, 2022, 11:40:07 AM
Last edit: August 27, 2022, 11:58:26 AM by PaperWallet
 #27

I didn't expect you would advocate seizing of customers coins and defending casino without really knowing the whole story Wink

This bastard @Hhampuz has already justified FortuneJack seizing 100k euros of my money, which is now a case a very respected lawyer is working on. These are some type of humanoids that luckily God will be sending to hell and I won't have to support them forever.

And for your info, the law where FortuneJack is licensed requires KYC before gambling. This is the only way to prevent underage gambling. I guess they'll be knocking the hell out of them for not respecting that, not to mention that my lawyer will also be knocking the hell out of them for stealing my 100k euros, as he's already done in the past with many other cases.

The only reason to see FortuneJack doing this all of a sudden, just to a few players, is that they're running out of funds and they need another excuse to retain some of the players funds just upon making a withdrawal. Go check their twitter, they've been around for 9 years and they don't even have 20k followers. They should have some serious management issues.
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August 27, 2022, 02:01:35 PM
 #28

[...]

This bastard @Hhampuz has already justified FortuneJack seizing 100k euros of my money, which is now a case a very respected lawyer is working on. These are some type of humanoids that luckily God will be sending to hell and I won't have to support them forever.
You really need to move on brother. This was the flag you had against FJ and I see all DT opposed the flag then giving everyone on Hhampuz can not be justified. Hope your lawyer can help you in fact when anyone lose any money in a casino which they think was unfair they should hire a lawyer even before creating a scam accusation thread in the forum.

The forum seems to become a platform for justifying who should and who should not run a business. It's created to promote bitcoin not to look after who got scammed by which company or service. People ask for free service here. We don't mind but it's not really fair when thing do not go in their favour and they blame it to forum members.

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August 27, 2022, 05:58:38 PM
 #29

This bastard @Hhampuz has already justified FortuneJack seizing 100k euros of my money, which is now a case a very respected lawyer is working on.
Please don't insult anyone and don't blame him for all your trouble.
I never had any problem with Hhampuz and I don't hold any grudge against him or anyone else.
I knew the risk using Fortunejack, and now I know not to trust them anymore.
I hope FJ legal team is happy.

For people who are acting smart with their comments, I will say again:
FJ forced me to verify for $200, in same time they blocked login access to their website, and refused to terminate my account.
If someone thinks that's ok, I don't know what else to say.

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August 27, 2022, 07:55:43 PM
 #30


It was clearly stated in their T&Cs, so I don't understand the confusion, and besides, every centralized and well-regulated crypto or casino service requires you to pass KYC at some point, it's part of security measures, and those who don't want to submit a KYC can clearly stop using centralized platforms and fvk off to avoid drama.
I am not saying it was not in their ToS and I'm not confused. I feel like casinos can use the KYC as a way to not pay a player sometimes and it's pretty shady. If they somehow were able to make a person verify their account prior to making a deposit, then once verified let them gamble and if they win pay them, that would be great. Much better then let them make the account, deposit, win, and not get paid due to some loophole in the casinos favor.

There has to be a better system then what they are doing now because some legitimate players are getting screwed over.

Of course there are abusers who will buy documents and try to cheat, but of your scumbag cheaters might be deterred. IDK my opinion is not necessarily the right opinion and i'm not trying to say fortunejack is a bad place, I would just like to see a better system in place.

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August 27, 2022, 10:34:38 PM
 #31

For people who are acting smart with their comments, I will say again:
FJ forced me to verify for $200, in same time they blocked login access to their website, and refused to terminate my account.
If someone thinks that's ok, I don't know what else to say.
Did you meet their 14-day deadline? If no, you'll have to go through the KYC procedure via email in order to gain access to your account, but if that's too much, you can let go of everything. Don't you think referring to the casino as a scammer in your personal text is overkill? It's fine if it helps you sleep. Cool

<cut>.
I am not saying it was not in their ToS and I'm not confused. I feel like casinos can use the KYC as a way to not pay a player sometimes and it's pretty shady. If they somehow were able to make a person verify their account prior to making a deposit, then once verified let them gamble and if they win pay them, that would be great. Much better then let them make the account, deposit, win, and not get paid due to some loophole in the casinos favor.
Not only casinos, but every well-regulated exchange works in the same way. For example, when you sign up on Binance or OKX, the system will not force you to do KYC, but you will be limited to a certain deposit and trade limit; you will only be forced to do KYC if you want to withdraw more than your withdrawal or deposit limit. This system exists everywhere, and anyone who values their privacy should avoid using centralized exchanges or casinos because this is the only way for the government to combat money laundering and other financial crime.

There has to be a better system then what they are doing now because some legitimate players are getting screwed over.
Players with good intentions will have no trouble submitting a simple tie 1 KYC to prove they are not bots and to assist the system in functioning properly.

Of course there are abusers who will buy documents and try to cheat, but of your scumbag cheaters might be deterred. IDK my opinion is not necessarily the right opinion and i'm not trying to say fortunejack is a bad place, I would just like to see a better system in place.
You had good intentions, but your first comment wasn't nearly as nice as this one. Grin

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August 28, 2022, 07:54:21 AM
Last edit: August 28, 2022, 09:58:20 AM by Smartvirus
 #32

This bastard @Hhampuz has already justified FortuneJack seizing 100k euros of my money, which is now a case a very respected lawyer is working on.
Please don't insult anyone and don't blame him for all your trouble.
I never had any problem with Hhampuz and I don't hold any grudge against him or anyone else.
I knew the risk using Fortunejack, and now I know not to trust them anymore.
I hope FJ legal team is happy.
It's good to know your following up your case with FJ @Paperwallet but lashing out and throwing insults won't solve anything would it? Why not concentrate on providing the needed details/evidence to prove your case. Your energy would be more worth th whole that way.

@notblox1, its a good thing you understood the risk and its a good thing your now getting the responses you did seek from the support team. All these are in line to prove that, the casino is concerned of there reputation and have every desire of solving yaw issues.

Quote
FJ forced me to verify for $200, in same time they blocked login access to their website, and refused to terminate my account.
If someone thinks that's ok, I don't know what else to say.
I guess you weren't forced to accept a T&C that carried in it terms of further verification if need be!

Mean while am just curious, if your denied access to your account as per login details, how then are you expected to complete KYC. Perhaps your saying its no longer an option on the table following delays to comply?

Quote
Than I talked with Tornike ampera and my account magically gets open for login again, after that I asked support to terminate my account and donate my coins.
They don't want to do that and they are forcing me to reply to email, and for what? More talking?? Nah.
There is nothing magical about this and I think FJ is doing what they could to ensure they don't compromise there terms and serve there customers better. It would be sad should you leave on a bad note.
In either case, keep up with the team @FJ and do well to scale your options and go with what is bet suited for you as, yaw both have your stakes in this.

As per the behaviors of our identification system, it automatically sends out KYC requests to the FJ accounts that tend to have a chance of having an unusual activity. So was the case for the OP.
This explains that, the need for KYC isn't randomised but triggered by some unusual activities as I earlier speculated. What might be yours @notblox1 to have raised a need for this verification? Maybe am missing it.

R


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August 29, 2022, 03:06:34 AM
 #33

Hope your lawyer can help you in fact when anyone lose any money in a casino which they think was unfair they should hire a lawyer even before creating a scam accusation thread in the forum.

I won, I did not lose, it's just that I did not get paid.

This is a good quote. People visiting this forum should have it somewhere in the advertisements that they should have lawyers ready in case they do not get paid by the scam platforms/casinos advertised in this forum. You need to go to court to get paid your winning bets.


It's good to know your following up your case with FJ @Paperwallet but lashing out and throwing insults won't solve anything would it? Why not concentrate on providing the needed details/evidence to prove your case. Your energy would be more worth th whole that way.

I've already done that, you can check the scam accusation thread I created against FortuneJack for 100k euros.

Well I was not trying to solve anything with my last post, I was just communicating and chatting with some people.
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August 29, 2022, 08:07:28 AM
Last edit: August 29, 2022, 10:06:27 AM by FortuneJack
 #34

This bastard @Hhampuz has already justified FortuneJack seizing 100k euros of my money, which is now a case a very respected lawyer is working on.
Please don't insult anyone and don't blame him for all your trouble.
I never had any problem with Hhampuz and I don't hold any grudge against him or anyone else.
I knew the risk using Fortunejack, and now I know not to trust them anymore.
I hope FJ legal team is happy.

For people who are acting smart with their comments, I will say again:
FJ forced me to verify for $200, in same time they blocked login access to their website, and refused to terminate my account.
If someone thinks that's ok, I don't know what else to say.



-
Hello @notblox1,


Tornike (ampera) here once again. We would love to state the final decision regarding your case. Your account is fully unblocked and in case uploading the documents to complete the KYC procedure, you will be good to withdraw the funds as Fraud and Prevention department has already reviewed the history of the account and everything looks clear so to state again, there will be no problem in withdrawing the funds if deciding to complete the so-called 'Know Your Customer' procedure which was triggered randomly as per Terms of Conditions of FortuneJack. If you decide to do so, just keep us updated here and I will do my best to speed up the process for you.



Kind Regards,


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August 29, 2022, 08:38:23 PM
 #35

Hello @notblox1,


Tornike (ampera) here once again. We would love to state the final decision regarding your case. Your account is fully unblocked and in case uploading the documents to complete the KYC procedure, you will be good to withdraw the funds as Fraud and Prevention department has already reviewed the history of the account and everything looks clear so to state again, there will be no problem in withdrawing the funds if deciding to complete the so-called 'Know Your Customer' procedure which was triggered randomly as per Terms of Conditions of FortuneJack. If you decide to do so, just keep us updated here and I will do my best to speed up the process for you.
My final decision regarding this case:
I wouldn't use fortunejack ever again even if you gave me a blank check and told me to enter any amount of money I want.
You betrayed my trust and wasted my time during last week, but I am glad everything is done legally and by the books for you.

Your decision based on terms and legal justification for randomly locking accounts and seizing funds from customers who didn't do anything suspicious is simply wrong.
Everyone should be aware or big risks dealing with this casino so  I decided to add fortunejack in my red list of casinos to avoid, and warn people not to use this website at all without passing kyc verification.




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August 29, 2022, 09:00:43 PM
 #36

Hello @notblox1,


Tornike (ampera) here once again. We would love to state the final decision regarding your case. Your account is fully unblocked and in case uploading the documents to complete the KYC procedure, you will be good to withdraw the funds as Fraud and Prevention department has already reviewed the history of the account and everything looks clear so to state again, there will be no problem in withdrawing the funds if deciding to complete the so-called 'Know Your Customer' procedure which was triggered randomly as per Terms of Conditions of FortuneJack. If you decide to do so, just keep us updated here and I will do my best to speed up the process for you.
My final decision regarding this case:
I wouldn't use fortunejack ever again even if you gave me a blank check and told me to enter any amount of money I want.
You betrayed my trust and wasted my time during last week, but I am glad everything is done legally and by the books for you.

Your decision based on terms and legal justification for randomly locking accounts and seizing funds from customers who didn't do anything suspicious is simply wrong.
Everyone should be aware or big risks dealing with this casino so  I decided to add fortunejack in my red list of casinos to avoid, and warn people not to use this website at all without passing kyc verification.




At least the company is trying to expedite the process for you if you wish to complete the kyc. As stated I don't agree with when the kyc is normally applied( this goes for all casinos, not just FJ), but they are not currently violating their ToS and you should research before playing as they can kyc a guy at anytime.


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August 29, 2022, 09:01:01 PM
Merited by yahoo62278 (1)
 #37

My final decision regarding this case:
I wouldn't use fortunejack ever again even if you gave me a blank check and told me to enter any amount of money I want.
You betrayed my trust and wasted my time during last week, but I am glad everything is done legally and by the books for you.

Your decision based on terms and legal justification for randomly locking accounts and seizing funds from customers who didn't do anything suspicious is simply wrong.
Everyone should be aware or big risks dealing with this casino so  I decided to add fortunejack in my red list of casinos to avoid, and warn people not to use this website at all without passing kyc verification.

Why are you so silly about this whole ordeal? All they did was ask for KYC. If anything it's a good thing that it was triggered on a lower amount rather than on a big win as that, if anything, would be more suspicious no?

In your OP you state "With or without kyc you are at big risk of getting your account frozen and coins seized" which is just wrong. You are talking shit about FJ for reasons unknown considering you claim the amount that they will let you withdraw without issue if you complete KYC, is mere peanuts for such a gambler like yourself.

Jesus christ man, have you lost your mind?

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August 29, 2022, 09:14:56 PM
 #38

At least the company is trying to expedite the process for you if you wish to complete the kyc. As stated I don't agree with when the kyc is normally applied( this goes for all casinos, not just FJ), but they are not currently violating their ToS and you should research before playing as they can kyc a guy at anytime.
I know they are not violating any rules and I said that myself. Smiley
I also know that I clearly said that in this case I won't pass any kyc, and asking me to do same thing over and over again wont change my mind.

Jesus christ man, have you lost your mind?
I really don't know why you are so much upset and triggered, and in same time you are acting as a big time anti-kyc defender  Smiley
Better show us by example how you really fighting for casinos to stay without kyc.

This is my personal case, I can say whatever I want, and I was very clear when I said more than once that I won't pass kyc and I wont send them any documents.
What for? I sure won't use them ever again, and believe it or not for me it's not all about money, but please repeat $200 peanut word few more times if you want.
I am sure most of other bounty participants would gladly pass this kyc instead of me Wink

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August 29, 2022, 09:21:19 PM
Merited by notblox1 (1)
 #39

Yes @notblox1, idiots and people who try and spread fake bullshit like you have in your OP annoys me, quite a lot actually.

Also I have never claimed to be "anti-kyc", please do point out any time I have and I'll eat my shoe. I have no issue with KYC, I understand that it is a necessary evil for many business within this space for the foreseeable future. Being angry about it and trying to start shit is just silly.

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August 29, 2022, 09:31:17 PM
 #40

Also I have never claimed to be "anti-kyc", please do point out any time I have and I'll eat my shoe. I have no issue with KYC, I understand that it is a necessary evil for many business within this space for the foreseeable future. Being angry about it and trying to start shit is just silly.
Thanks again for putting me in the same group with idiots and people like me, I don't know what that is.
Nothing I wrote is fake bullshit like you say, and I have no reason to lie, but I am not sure if that is the case for you.
I can see you defending casinos you work with very good, so maybe there is some conflict of interest.

In this topic you exploded and accused me and other manager for asking some kind of kyc for everything:

Either way I'll eagerly wait for you and @yahoo62278 to advocate for this change on a global scale across casinos, fiat and crypto alike, to request KYC upon registration  Roll Eyes

Anyway, sorry for disturbing your forum zen mode.
All is fine in campaigns, everyone is writing by the script and not disturbing anyone, they are all good with all casinos and all managers.
Perfect virtual world.

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