[Warning][TrustDice.win] | Do not use this scam site! They stole my money!

[control tower]

https://imgur.com/1212zii
https://imgur.com/cPqMXX3
https://imgur.com/SRVdj80
https://imgur.com/p6lzrja
https://imgur.com/HmwwbWq


Do not use this scam site. Confiscated my withdrawal funds in a nonsensical way.

Don't be fooled by the good reviews on TrustPilot!

I applied for a withdrawal of 827 USDT, but there was no withdrawal for 5 days. Eventually I got this email.
They claim that you have insight and professional knowledge of the sport and also suspect you have multiple accounts and will block you and confiscate your funds.
I've used many sites, but this is the first time I've seen such an absurd scam site.
The 5 star review on TrustPilot is suspected to have been written because of an event that gave it $5 worth.
Don't be fooled by the many good reviews. Looking at the bad reviews, there were many cases of damage like mine.


Below is the content of the email I received.

" We regret to inform you that your TrustDice account has been banned and the withdrawal funds were confiscated, this decision was taken according to the following terms and conditions:

7.14. Trustdice.win reserves the right to remove all or part of the Cash Out feature for any customer or group of customers where it has reasonable grounds to believe that the customer or group of customers is misusing Cash Out by frequently using the feature to take advantage of pre-event price movements and closing their bets through the Cash Out feature before the event has started.

18.1. Without restricting our ability to rely on other remedies that may be available to us, we may suspend and/or terminate your account, cancel any outstanding bets and/or confiscate any or all funds in your account at our absolute discretion if:
* we determine that you are acting in a manner that is detrimental to the conduct of our business;

* We determine that you are using TrustDice.win in a manner that gives you an unfair advantage, for example making bets on insight or professional knowledge about a sport gained via personal involvement or participation in the particular field of sport or using the late bets strategy;

* we suspect that you have registered, manage or direct your betting activity on multiple user accounts in an attempt to hide your betting activity, bypass our set trading limits or violate any promotion Terms and Conditions; "

[1714851065]

1714851065

[Bitcoin_Arena]

If you are sure you did nothing wrong then come out clean and prove to us. You could also ask TrustDice.win to forward their findings that show that you violated their terms and conditions. That way it would be easy for us to judge who was trying to scam the other, otherwise there's nothing much members can do here with a one side story.

[control tower]

I don't have multiple accounts. I bet MLB NL MVP Goldschmidt 1.8 odds in August. After that, on September 15th, I cashed out and applied for withdrawal.

[Awaklara]

I don't have multiple accounts. I bet MLB NL MVP Goldschmidt 1.8 odds in August. After that, on September 15th, I cashed out and applied for withdrawal.

how do we know you haven't violated the TrustDice rules?

they have representatives on the forums (Coinbox1), you should contact them. and you can share it here for consideration.
with what you show is certainly not enough. The community can't help with withdrawing your winnings, but good luck in your case.

[robelneo]

I don't have multiple accounts. I bet MLB NL MVP Goldschmidt 1.8 odds in August. After that, on September 15th, I cashed out and applied for withdrawal.

how do we know you haven't violated the TrustDice rules?

they have representatives on the forums (Coinbox1), you should contact them. and you can share it here for consideration.
with what you show is certainly not enough. The community can't help with withdrawing your winnings, but good luck in your case.

I will suggest that also so far you have provided proof that you can't withdraw because they stated that you violated some of their terms but we also need your transactions records in blockchain I remember one player getting caught cheating  through their transactions, if you're really clean post your transactions in the blockchain, its part of the format that you provide it for the community since you open an accusation

Scam Report Format

Code:

[b][color=black]What happened:: [/color][/b]

[b][color=black]Scammers Profile Link: [/color][/b]

[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b]

[ScamViruS]

Here you have not provided any evidence to show that you have not violated any of their rules. Everything cannot be considered and no decision can be made by listening to one side. They have representatives in this forum too you can contact with him, and solve your problem easily unless you have done some kind of bad thing. I am waiting to see what solution comes to your complaint.

[Pandu Geddon]

Here you have not provided any evidence to show that you have not violated any of their rules. Everything cannot be considered and no decision can be made by listening to one side. They have representatives in this forum too you can contact with him, and solve your problem easily unless you have done some kind of bad thing. I am waiting to see what solution comes to your complaint.

he did not provide proof of deposit transactions and proof of winnings. of course, he would not get any solution. all he gave was a conversation with the support service and hold a history of withdrawals by the platform.
it had been so long since he had this problem. and there is already a suggestion to contact a representative on the forum. he should have contacted her when she ran into this problem. but it looks like he hasn't gotten an answer because his rep wasn't online before he sent the message.

I sent a message to Coinbox1 a few days ago, but no reply yet.

hopefully, when he gets a reply there is a solution that will be given from the representative. if he doesn't break the rules, he will get his win again.

[yahoo62278]

I sent coinbox1 a pm just in case noone else has so far. Maybe they will respond and put this matter rest soon. I think anytime someone makes an accusation, the OP should be polite enough to pm the site rep(if they know who it is) and let them have a chance to respond.

[Coinbox1]

Do not use this scam site. Confiscated my withdrawal funds in a nonsensical way.

Don't be fooled by the good reviews on TrustPilot!

I applied for a withdrawal of 827 USDT, but there was no withdrawal for 5 days. Eventually I got this email.
They claim that you have insight and professional knowledge of the sport and also suspect you have multiple accounts and will block you and confiscate your funds.
I've used many sites, but this is the first time I've seen such an absurd scam site.
The 5 star review on TrustPilot is suspected to have been written because of an event that gave it $5 worth.
Don't be fooled by the many good reviews. Looking at the bad reviews, there were many cases of damage like mine.


Below is the content of the email I received.

" We regret to inform you that your TrustDice account has been banned and the withdrawal funds were confiscated, this decision was taken according to the following terms and conditions:

7.14. Trustdice.win reserves the right to remove all or part of the Cash Out feature for any customer or group of customers where it has reasonable grounds to believe that the customer or group of customers is misusing Cash Out by frequently using the feature to take advantage of pre-event price movements and closing their bets through the Cash Out feature before the event has started.

18.1. Without restricting our ability to rely on other remedies that may be available to us, we may suspend and/or terminate your account, cancel any outstanding bets and/or confiscate any or all funds in your account at our absolute discretion if:
* we determine that you are acting in a manner that is detrimental to the conduct of our business;

* We determine that you are using TrustDice.win in a manner that gives you an unfair advantage, for example making bets on insight or professional knowledge about a sport gained via personal involvement or participation in the particular field of sport or using the late bets strategy;

* we suspect that you have registered, manage or direct your betting activity on multiple user accounts in an attempt to hide your betting activity, bypass our set trading limits or violate any promotion Terms and Conditions; "

Hi there , control tower!

Can you please issue your TrustDice user ID or username? We will look into your case immediately once we have this details.

In addition, we would like to clarify that we do not consider the review rate when awarding bonuses to our promotion participants; it can be good or bad, as long as it is honest.

TrustDice Team

[Coinbox1]

I sent coinbox1 a pm just in case noone else has so far. Maybe they will respond and put this matter rest soon. I think anytime someone makes an accusation, the OP should be polite enough to pm the site rep(if they know who it is) and let them have a chance to respond.

Goodday, everyone!

We have requested the player's TrustDice information so we can look into the case further.

We will provide the necessary feedback on the case soon.

In addition, we are grateful to yahoo62278 for informing us of this. Please check your DM as we have sent you a gift.

Thank you!

TrustDice Team

[khaled0111]

Here you have not provided any evidence to show that you have not violated any of their rules.

Excuse me but how can he prove he didn't violate the casino's rules!
Let's say he was accused of having multiple accounts. What kind of evidence can/should he provide to prove he didn't do that? I can't think of any!
It's the casino rep who have to tell us what rule op did violate and provide evidences like ip logs (although I doubt they will do that, for privacy reasons).. Just saying!

The good thing is that Coinbox1 responded as soon as he got notified about this thread. So, hopefully this case will be solved soon.

[Bitcoin_Arena]

Goodday, everyone!

We have requested the player's TrustDice information so we can look into the case further.

We will provide the necessary feedback on the case soon.

Great move. Nice to that you are willing to follow this up. OP was online today for a good two hours after you made this reply but didn't bother responding or even try to prove that his money was "stolen"

The ball is now in his hands if what he is saying is true

[Extrarakeback]

To the OP
Some users here just a signature spammers
They don't even know what they talk about and you will find them on every thread.
To the one who asking proof of deposit and proof of winning what does that have to do or how is that gonna be a proof the player didn't break the TOS of the Casino ?

i blame users like Yahoo and other signature managers for all this spam.  Its like they oay you guys to spam the forum .
Also same answers and postslike copy paste almost

[Coinbox1]

I sent coinbox1 a pm just in case noone else has so far. Maybe they will respond and put this matter rest soon. I think anytime someone makes an accusation, the OP should be polite enough to pm the site rep(if they know who it is) and let them have a chance to respond.

Goodday, everyone!

We have requested the player's TrustDice information so we can look into the case further.

We will provide the necessary feedback on the case soon.

In addition, we are grateful to yahoo62278 for informing us of this. Please check your DM as we have sent you a gift.

Thank you!

TrustDice Team

Hi there

The OP replied directly to us with his account information and we reviewed the case.

After discussing with our Risk Management team, we determined, with overwhelming evidence, that OP was abusing our Cash Out feature by frequently using the feature to take advantage of pre-event price movements and closing their bets through the Cash Out feature before the event started.

His abuse has been well documented by our system, as below (amount, balance, and game id have been marked out in red for privacy reasons):





Such behavior is strictly prohibited as per our T&C 7.14:
Trustdice.win reserves the right to remove all or part of the Cash Out feature for any customer or group of customers where it has reasonable grounds to believe that the customer or group of customers is misusing Cash Out by frequently using the feature to take advantage of pre-event price movements and closing their bets through the Cash Out feature before the event has started.


His balance has been confiscated as per T&C 18.1:
Without restricting our ability to rely on other remedies that may be available to us, we may suspend and/or terminate your account, cancel any outstanding bets and/or confiscate any or all funds in your account at our absolute discretion if:
* we determine that you are acting in a manner that is detrimental to the conduct of our business;
* We determine that you are using TrustDice.win in a manner that gives you an unfair advantage, for example making bets on insight or professional knowledge about a sport gained via personal involvement or participation in the particular field of sport or using the late bets strategy;


Thank you to the Bitcointalk community for bringing attention to this case. Have a great week further.

TrustDice Team