All I need to teach my employees about Bitcoin

[Detritus]

Good Day fellow Bitcoiners  .
   I am an entrepreneur and also a Bitcoiner, I have two business which am running and in this two businessI accept Bitcoin as a means of payment . I am using Exodus wallet to receive payment.
 When ever a customer desires to pay in Bitcoin/crypto in my absence, I am usually contacted by my employees. I have explained some few details on how to receive payment from customers in crypto but I think they still find that means of payment as not being convincing, so I want to take out time to teach them  Bitcoin, advantage, users, how to receive and how to send Bitcoin. I want to give them a full knowledge about Bitcoin. My request from this forum is to give me more hints on other things I must lecture them on concerning 😟 Bitcoin and how to receive payment from customers.

Thanks, Detritus.

[Doan9269]

Just an advise in addition to steps taken by you, making payments by your customers should be an optional choice left for them to decide and am very sure they cannot engage in making payments with bitcoin without having the experience on how to perform a transaction except to those whom you by yourself introduced to bitcoin and happen to be some of your dedicated customers showing interest in it, but it still need time, enough patience and learning, they need to know much about bitcoin with atleast a year experience or more even before making making transaction payment with it, except for the experience customers as I've said, once accepting bitcoin is part of your payment means, with time it will grow beyond you'd expected.

[OcTradism]

When ever a customer desires to pay in Bitcoin/crypto in my absence, I am usually contacted by my employees. I have explained some few details on how to receive payment from customers in crypto

Although you made good initiatives to launch two businesses that accept Bitcoin as a payment method, you did still not prepare enough for your businesses and your employees.

Let's see Venezuela. Their government made Bitcoin legal tender but they knew that if it is only on social media, very few citizens will experience it by themselves. Therefore, they decided to distribute airdrop to locals. Even though their efforts, so far they have yet achieved big adoption after many months.

but I think they still find that means of payment as not being convincing, so I want to take out time to teach them  Bitcoin, advantage, users, how to receive and how to send Bitcoin. I want to give them a full knowledge about Bitcoin.

You should show them the most necessary for them first.

- How to send and receive Bitcoin via on chain transaction.
- Next, you can teach them about importance of non custodial wallet
- Next, you can guide them what are good non custodial wallets to use, how to install, etc.

[Stella Mese]

starting from the base. I think direct teaching or hands-on practice is the best way. like teaching them how to transact bitcoin. teach them to download bitcoin wallet. and teach them to accept bitcoin. then allow them to send the bitcoins back to your address.
theory is explained while doing direct practice, it will be very easy to understand by your employees. so that when there are customers who will make bitcoin transactions, your employees will not be awkward anymore.

then to further discussion. such as the advantages and risks of bitcoin itself. step by step learning. would be easy to accept. I was taught that way by my seniors.

[BTCat]

I used to promote for Newscrypto platform. It has a good amount of resources on the NWC Academy.
You can take some examples. https://app.newscrypto.io/academy

Don't forget to teach about market volatility and how to make basic analysis.

Motto of Bitcoin is: Be your own bank and have full control. Problem is that your own pc may also not be the safest place so then you will need a cold wallet
as well.

[Pmalek]

You haven't mentioned how you receive Bitcoin. Are you using a payment processor to handle the transactions or do you receive the coins on a private wallet that you have set up? Like Electrum or something similar. You should mention that because it's easier to give proper suggestions when we know what we are dealing with exactly.

What part of the sending/receiving process do your employees not understand? Are they struggling with one particular problem or is it all alien technology to them?   

[joniboini]

Is there a need to convince them as long as they know how to handle Bitcoin/crypto transactions though? I mean, as long as they can still do their job for me it is good enough. Whether they are convinced crypto will stay or not will not be my problem unless you want your employee to use crypto because you like it.

As an alternative, hiring a crypto enthusiast will also solve the problem (create a separate division for crypto transactions).

[Detritus]

You haven't mentioned how you receive Bitcoin. Are you using a payment processor to handle the transactions or do you receive the coins on a private wallet that you have set up? Like Electrum or something similar. You should mention that because it's easier to give proper suggestions when we know what we are dealing with exactly.

I receive payment directly to the exodus wallet I created for my business.

[franky1]

for employees that just take payments.. they dont need the jargon explained. they just need to know how to acept payment

no business does training days to tell their staff that bank notes are based on inflationary debt where its not actually made of paper but some cottonpaper mixture.. they just say here is the cashtray of a Epos system, type in the amount press total, the tray opens and you put the bank note in and give the customer any change owed


simplest way to accept bitcoin and acknowledge payment

have them book mark a bitcoin price calculator site.
so that when selling goods for $xx.. they can calculate how much btc that totals and ask customer to pay

get your employees to bookmark the blockchain.info/btc/[your address]
on their phone so they can watch for new payments,
the site also displays a QR code for that address the employee can show to customers
.
then the employee just watches for the payment to show in on the page

you could also then code up your own app that automates all of this

[taufik123]

You become an extraordinary ruler because you have followed the development of technology well. accepting bitcoin payments is certainly an alternative payment option for those bitcoiners who want to use their bitcoins. This is a mini-adoption that utilizes bitcoin as a means of payment in addition to Fiat.
and you currently want to teach your employees, of course, you need to provide the main guidelines or explain in detail what to do when someone wants to pay with bitcoin. Make sure you create an SOP (Standard Operating Procedure) for bitcoin payments so that your employees just have to run it.

By the way, if you are using an Exodus wallet, of course, it already supports Lightning Network, I suggest including accepting Bitcoin Lightning to make it more efficient because the network costs are cheaper and faster than regular networks.

[pawanjain]

Good Day fellow Bitcoiners  .
   I am an entrepreneur and also a Bitcoiner, I have two business which am running and in this two businessI accept Bitcoin as a means of payment . I am using Exodus wallet to receive payment.
 When ever a customer desires to pay in Bitcoin/crypto in my absence, I am usually contacted by my employees. I have explained some few details on how to receive payment from customers in crypto but I think they still find that means of payment as not being convincing, so I want to take out time to teach them  Bitcoin, advantage, users, how to receive and how to send Bitcoin. I want to give them a full knowledge about Bitcoin. My request from this forum is to give me more hints on other things I must lecture them on concerning 😟 Bitcoin and how to receive payment from customers.

Thanks, Detritus.

Well, if it's all about teaching how to use bitcoin then I will say that you don't have to do the tough job.
There are already so many videos out there on youtube which you can make your employee see and make them understand.
You can talk to them and make them understand how wallets work and how transactions are done practically.
Once they see enough videos and see things practically they will surely understand how the system works.

[jackg]

You'd probably have to start by teaching them all and then work out who's more comfortable with using it and take it from there. Learning by a guided workshop will be a lot better than just giving them a list on what to do when accepting payments but that'll take more work.

You could try to scope out whether some employees are already better with technology than others (but this might not help that much as the technology is quite different).

What type of business is it you're running? Do you have to wait for confirmations before the person gets the item? Are the customers local? Is there potential to set up a prepay system for ones who regularly come in so you don't have to confirm the transaction straight away.

[GreatArkansas]

You haven't mentioned how you receive Bitcoin. Are you using a payment processor to handle the transactions or do you receive the coins on a private wallet that you have set up?]
(....)

OP mentioned they are using the Exodus wallet and the Exodus wallet is a personal wallet different from any payment processor.
At first, thought, using a payment processor is the best way to do it here, especially since the owner sometimes is not around and employees are being in charge of it. There are already a lot of payment processors that will really help your business run smoothly by accepting payments.

[Beparanf]

I’m amazed on your enthusiast to teach your customer about Bitcoin while most of this customer usually don’t have to listen on lectures by someone only. In PH most of the customers usually ignores and don’t have interest on listening about the business owners talking about.

What country is your business is? Most the important Bitcoin lecture is on beginners and help section. Just make it simple and quick to avoid confusion that usually discouraged them to learn more.

[Renampun]

You haven't mentioned how you receive Bitcoin. Are you using a payment processor to handle the transactions or do you receive the coins on a private wallet that you have set up? Like Electrum or something similar. You should mention that because it's easier to give proper suggestions when we know what we are dealing with exactly.

I receive payment directly to the exodus wallet I created for my business.

what I'm a little curious about is whether when you receive a payment with bitcoin, you immediately convert it to your local fiat (to avoid bitcoin price volatility)??

by only using the exodus wallet, I think it's inefficient, you should be able to do that automatically because you are doing business and the profit from the sales you get must be for the operational costs of your business (unless you do it for a long-term hold).

I've never tried it myself, but what I've heard is that Binance Pay can be used for businesses that accept payments via crypto including bitcoin, maybe you can find out more about that.

[Solosanz]

Exodus wallet is suck, don't use it. It's much better if you're using electrum, but I would recommend to use Bitcoin payment processor e.g. BTCPay.

The first thing is does your employees interested with Bitcoin? If they're don't like or interested with Bitcoin, they wouldn't use Bitcoin. They might use it at the first time or when you ask them to use, but they're use Bitcoin because they're getting forced by you. Any employees mostly agree and following what their boss command, it's not good for them to reject it.

If you want to teach, it's better to teach from the beginning by comparing fiat money and Bitcoin.

[kryptqnick]

If you're getting payments from customers to a wallet, they're paying by sending their BTC directly to a Bitcoin address? How does that work in practice, do they have to wait up to 10 minutes to see the first confirmation of the transaction?
If your employees have trouble understanding how to accept these payments, I think it's best to just make it super easy for customers, so that employees don't have to do much. Something like a QR-code they scan to pay would be nice, and then I assume the job of the employees to check if the transaction received at least one confirmation?
Aside from using a wallet, knowing that a transaction can't be faked and that there's a small chance it won't go through which is why waiting for 1 confirmation is usually reasonable, I don't think they need to know much.
Maybe some basic safety of private keys, a little training of sending and receiving some BTC from one another would also help them get more confident about it.

[Bobrox]

Little advice from my self when you accepting bitcoin as payment currency on your business need to teach all your costumer know how to make transaction trough bitcoin. I think you have many kinds bitcoin address payment depending which one asking by your costumer, usually sending bitcoin trough exchange market by lightening network have faster transaction process than sending with different exchange market.

You need to teach your employees ask to costumer which one wallet used for sending payment to your business, maybe some costumer coming from the same exchange market you used and easy sending with the same exchange account trough sending with ID like Binance pay without fees.

[hyudien]

Detritus I think for now what you need is a faster way to run your business without any pending work just because you want to tell your employees how to trade bitcoin tutorials. You can do the advice from franky1, because after all the implementation will not be much different. Rather than spending time teaching them about Bitcoin, it might be easier to understand with hands-on training.
 
I will summarize it into stages according to what franky1 said.

have them book mark a bitcoin price calculator site.
so that when selling goods for $xx.. they can calculate how much btc that totals and ask customer to pay

get your employees to bookmark the blockchain.info/btc/[your address]
on their phone so they can watch for new payments,
the site also displays a QR code for that address the employee can show to customers
.
then the employee just watches for the payment to show in on the page

you could also then code up your own app that automates all of this

[Davidvictorson]

My request from this forum is to give me more hints on other things I must lecture them on concerning 😟 Bitcoin and how to receive payment from customers.

This is great. I followed your previous thread. Also, coming back to ask for more hints on what to teach your employees about bitcoin proves that you are committed to making it work. This is my two cents. First, have your employees sign up on Binance or on whatever platform appeals to you. Teach them to buy and sell bitcoin. It sounds crazy but unless they get to understand the importance owning and using bitcoin for transactions from personal standpoint, it will be difficult for them to see the importance in the business.