Hi,
I'm new on bitcoins, got into it a few weeks ago, a friend recommended me to use foxexchange-bit.com and i did, it was working well until yesterday i tried to withdraw some of my coins.
When i tried first i yesterday i couldn't get it, but time later their support sent me a Tax Bill, which i paid to continue using the withdrawal, they then freed the coins and tell me to resubmit the withdrawal order, i resubmitted it to withdraw some of the coins to my Binance wallet, the process has been stalled like 6 hours, so my friend told me to contact their support, which i did and they told me:
Hello, your withdrawal blockchain address: (my Binance wallet) The system detected that the anti-money laundering risk supervision warning has been triggered. In order to ensure the safety of your account funds, please provide the front and back of your ID card and a photo of yourself holding the ID card, and send to email
support@foxexchange-support.com, and you need to deposit 2000USDT as a security deposit required by the legal department into your account. The funds will be used for process review and account verification, and will be processed and verified by the legal compliance department. Normal withdrawal will be made to the blockchain address you have withdrawn, then you can withdraw all your assets, and the system will refund your 2000USDT deposit within one working day after you complete all the procedures. Your processing time is 48 hours, please Pay attention to your processing time, thank you!
I have verified both my accounts on Foxexchange and Binance, and don't know why its abnormal to deposit to Binance, when i got trough Binance all my bitcoins.
What can i do? If i don't pay will i lose all my bitcoins?