Question to players: what does really drive you crazy in an online casino?

[Reatim]

Hey guys. Casinos and its players often talk about juicy promos and giveaways but
today I'm thinking about what really annoys players when it comes to casino platforms...
For example, I wonder if a longer withdrawal would be a big issue for some of you OR maybe it is poor visial appeal that first comes into your mind?
Share your opinions and we pick most crazy things about gambling in an online casino

Of course everyone will be concerned about withdrawals, because that's the main goal of all players, if it can't run smoothly, then all will not be pleasant enough.

So much issues about withdrawals over the years and the support communication , if the site can prove this better then surely they will gather/lure more bitcointalk members to gamble as we have been taking this serious matter for many years.
I myself already experienced that situation so if I were to decide?  i will choose old gambling sites that had already proven their trustworthiness .
so the pressure to new casino sites are on and that is to prove them good to be chosen .

[Nrcewker]

Hey guys. Casinos and its players often talk about juicy promos and giveaways but
today I'm thinking about what really annoys players when it comes to casino platforms...
For example, I wonder if a longer withdrawal would be a big issue for some of you OR maybe it is poor visial appeal that first comes into your mind?
Share your opinions and we pick most crazy things about gambling in an online casino

That’s a good topic on which we should give our honest opinions. For me everything at one place and fairness of the game comes first. If a game provided by the casino is not fair, then definitely it’s a bad casino and it really annoys me a lot. Moreover unnecessary KYC, long withdrawal and buggy interface are also other issues for which i like to avoid many gambling sites. In case of Sports betting I have seen many sportsbook limit players max betting amount. This annoys me the most.

[michellee]

The worst thing that gets me crazy with the casino is, holding my funds and claiming I abuse the bonus system whenever I win a big amount and want to withdraw it, most online casinos have this problem and this is ine of the major reason why some of the onine casinos I call scam.

If you really don't, you can complain to customer service or at the casino's ANN. And if you play at a reputable casino, they will pay attention to your complaint and forward it to the customer complaint department for checking. And if indeed you really do not abuse, they will definitely allow the withdrawal of winnings and apologize to you and maybe they will compensate you as a form of their apology. This is why you should choose a reputable casino so that if you encounter a problem, they will immediately help you and solve it.

[Chato1977]

Hey guys. Casinos and its players often talk about juicy promos and giveaways but
today I'm thinking about what really annoys players when it comes to casino platforms...
For example, I wonder if a longer withdrawal would be a big issue for some of you OR maybe it is poor visial appeal that first comes into your mind?
Share your opinions and we pick most crazy things about gambling in an online casino

first is I wanna congratulate you guys for posting your ANN Thread here on bitcointalk and of course welcoming you in our forum

https://bitcointalk.org/index.php?topic=5418423.0


What Annoys me is the support , if they are not responding hours after I sent my tickets or those who replies using computer generated answers.

[Haunebu]

As a precaution to safeguard your information you can do KYC and play only at trusted casinos. This will make your peace of mind that your KYC information will not be misused by gambling authorities.

Our information isn't 100% secure in reliable casinos either since they could get hacked at any time leading to misuse of our information.

Reputable Casino will alway secure the privacy of their players and won't leak any information unless the platform is hacked.

This is exactly the problem. Hacks! Any crypto gambling site can get hacked at any time no matter how good their security is by professional hackers. These crazy hackers could spread our information online which would nullify the privacy factor.

If sites like Uber and Rockstar Games could get hacked, the security systems of these gambling sites don't stand a chance against elite hackers.

[Silberman]

Hey guys. Casinos and its players often talk about juicy promos and giveaways but
today I'm thinking about what really annoys players when it comes to casino platforms...
For example, I wonder if a longer withdrawal would be a big issue for some of you OR maybe it is poor visial appeal that first comes into your mind?
Share your opinions and we pick most crazy things about gambling in an online casino

This is an easy one, what really drives me crazy when it comes to online casinos is slow customer support, this is because it does not matter how efficient the casino in which you are playing could be or how good their programmers are, at some point you are going to find an issue with the casino and you will need to contact customer support, and in those cases you need to wait for days just to get an automated response which does not solve your issue, and this is quite exasperating as it is obvious casinos are making a lot of money and yet they do not make the effort to have good customer support.

[TimeTeller]

Hey guys. Casinos and its players often talk about juicy promos and giveaways but
today I'm thinking about what really annoys players when it comes to casino platforms...
For example, I wonder if a longer withdrawal would be a big issue for some of you OR maybe it is poor visial appeal that first comes into your mind?
Share your opinions and we pick most crazy things about gambling in an online casino

This is an easy one, what really drives me crazy when it comes to online casinos is slow customer support, this is because it does not matter how efficient the casino in which you are playing could be or how good their programmers are, at some point you are going to find an issue with the casino and you will need to contact customer support, and in those cases you need to wait for days just to get an automated response which does not solve your issue, and this is quite exasperating as it is obvious casinos are making a lot of money and yet they do not make the effort to have good customer support.

Maybe, it depends on the casino that you are using, most casinos you can find here in the forum has decent customer support.
I haven't experienced yet a casino support replying after days of filing a complaint or chatting them via their site support.
Maybe, stick to the reputable casinos that you can find here or has at least active thread in the forum so you can easily get their attention.

The worst thing that gets me crazy with the casino is, holding my funds and claiming I abuse the bonus system whenever I win a big amount and want to withdraw it, most online casinos have this problem and this is ine of the major reason why some of the onine casinos I call scam.

If there is any report against you in casino try to fix it out because sometimes all these people then they are looking for a particular fault to use to hold or with the word anyone's money who play in the platform so I will let you know that some of them are running some last form kid casino that is why they always question some people without any reality or any proof

In this case, better use right information or details even at the start so you won't have to deal possible trouble later on.
Some casinos would really find a loophole in your account if they don't want to pay huge winnings.
So if you think you will play seriously on a particular site, better mind their terms and keep up with it.
You can easily file a complaint if you know you are not violating any of their terms, you can even ask for assistance from this forum.

[judeafante]

Hey guys. Casinos and its players often talk about juicy promos and giveaways but
today I'm thinking about what really annoys players when it comes to casino platforms...
For example, I wonder if a longer withdrawal would be a big issue for some of you OR maybe it is poor visial appeal that first comes into your mind?
Share your opinions and we pick most crazy things about gambling in an online casino

Like all the others here I also find delayed withdrawal and poor support as the two main reasons why will you feel annoyed and drive you crazy, you have won a big amount and you cannot withdraw and the support is ignoring your messages you are left in limbo, you have left no reason but to post in the scam section worse thing is the casino you've played with has no support or representative in Bitcointalk.

[Baofeng]

Hey guys. Casinos and its players often talk about juicy promos and giveaways but
today I'm thinking about what really annoys players when it comes to casino platforms...
For example, I wonder if a longer withdrawal would be a big issue for some of you OR maybe it is poor visial appeal that first comes into your mind?
Share your opinions and we pick most crazy things about gambling in an online casino

This is an easy one, what really drives me crazy when it comes to online casinos is slow customer support, this is because it does not matter how efficient the casino in which you are playing could be or how good their programmers are, at some point you are going to find an issue with the casino and you will need to contact customer support, and in those cases you need to wait for days just to get an automated response which does not solve your issue, and this is quite exasperating as it is obvious casinos are making a lot of money and yet they do not make the effort to have good customer support.

Yes, we all know how important support it, they could have someone to take the message for gamblers, but sometimes there is a disconnect from the support itself, maybe of the language barrier or simply the support personnel is not that well adept on the platform.

So if those gambling platforms hire someone, they should train them as well. Because mostly, we just received generic answers that most of the time it irritates us gamblers because we want to resolved our issues ASAP. And if the support cannot help us, then it's very frustrating to us. Also the language as well, crypto based gamblers are 24x7 and around the world and so support should at least learn how to read between the lines or should at least they hire someone who is bilingual, just saying.

[jossiel]

Like all the others here I also find delayed withdrawal and poor support as the two main reasons why will you feel annoyed and drive you crazy, you have won a big amount and you cannot withdraw and the support is ignoring your messages you are left in limbo, you have left no reason but to post in the scam section worse thing is the casino you've played with has no support or representative in Bitcointalk.

Having poor support is one of the worse. When you're in need of help and there's no one to respond you from what you're experiencing on their own casino, it looks like you're being ignored and not being taken care of even though you're a genuine customer.

Good thing on me, I haven't experienced such bad support or lack of response to the concerns that I've sent to the casinos that I've played. They've always been responsive and helpful and the most important, friendly.

When they're friendly with how they talk to their customers while having those issues, the issues are being forgotten and the customer will remember how good the support is and that's making them comfortable and will make them back to gamble again.

[lienfaye]

Hey guys. Casinos and its players often talk about juicy promos and giveaways but
today I'm thinking about what really annoys players when it comes to casino platforms...
For example, I wonder if a longer withdrawal would be a big issue for some of you OR maybe it is poor visial appeal that first comes into your mind?
Share your opinions and we pick most crazy things about gambling in an online casino

For me long withdrawal, poor support to address the concerns and the sudden kyc implementation. As a gambler, these are the common things that often annoys me if the casino has these problems. But I learned from the past mistakes and aware now on how to choose the best casino, hence I never had a problem currently on the casino where I chose to play.

If you already encounter a problem and you see the platform is not doing anything to improve their service then much better to switch to other casinos that suited for your needs and of course trusted by many gamblers.

[gunhell16]

Hey guys. Casinos and its players often talk about juicy promos and giveaways but
today I'm thinking about what really annoys players when it comes to casino platforms...
For example, I wonder if a longer withdrawal would be a big issue for some of you OR maybe it is poor visial appeal that first comes into your mind?
Share your opinions and we pick most crazy things about gambling in an online casino

Based on what I've seen, what gamblers often hate here in the crypto space are always the complaints that their accounts are suddenly blocked when they are about to withdraw their winnings from gambling on a gambling platform, which some say that they did everything required by the crypto gambling management rules but in the end, their assets remain frozen as if they don't want their issue to be resolved.

The second is the submission of their KYC, which they said did not require KYC in the beginning, but suddenly they said they would ask for this. Sometimes I think there are real gambling casinos like this in the crypto industry.

[ethereumhunter]

The worst thing that gets me crazy with the casino is, holding my funds and claiming I abuse the bonus system whenever I win a big amount and want to withdraw it, most online casinos have this problem and this is ine of the major reason why some of the onine casinos I call scam.

If there is any report against you in casino try to fix it out because sometimes all these people then they are looking for a particular fault to use to hold or with the word anyone's money who play in the platform so I will let you know that some of them are running some last form kid casino that is why they always question some people without any reality or any proof

I thought that's your advice would go that he should do contact them through a life chat to know exactly what the implication is all about because I know very well that if anything we happen in your gambling site there must be an arrow from elsewhere or hello which you've already so without knowing so it is better to contact their live chat any other thing.

Apart from contacting them via live chat, they can also send an email to the support team so that there will be another check from the support team to see if there is abuse or not. But the casinos that have already cheated their players will not do this and even they will just let the players wait without any definite answer. This is not good for the suspect players because there are players who play honestly and can get big wins but the casino does not allow them to withdraw their winnings.

[Solosanz]

The second is the submission of their KYC, which they said did not require KYC in the beginning, but suddenly they said they would ask for this. Sometimes I think there are real gambling casinos like this in the crypto industry.

It must be a licensed casino and they have a mandatory rule about KYC, it's their right if they apply KYC on the withdraw page since you're already agree with their terms of service which is they're reserve the right to ask your KYC at anytime they want.

If you can't accept about their mandatory KYC rule, you shouldn't create your account in the first place and just gamble on KYC free casino (no mandatory KYC rule on their terms of service or you can contact their support about the KYC thing).

[MainIbem]

The most thing that makes me crazy about online is delay in withdrawal and kyc requirements, ie failure to verify kyc details when submitted to them and lastly delay delivery of deposit. What I don't really like is after winning and they published your winnings like not secure while dealing online so everyone casino should limit how to publish people's winning.

[rahmad2nd]

Share your opinions and we pick most crazy things about gambling in an online casino

there are many stories that we have related to the times when we did gambling session activities.

I think everyone has a unique story. some other members said, that KYC almost made them crazy. especially when going to make a withdrawal, but must comply with KYC requirements as a withdrawal requirement.

However, for me personally. not infrequently, I am stuck in a betting session by spending hours on end. but in the end, the bet was won by the casino. things like that that sometimes make us quite emotional and often encourage us to deposit again.
I think we've all had almost similar experiences with one another. in terms of withdrawals, bonuses, etc., I have nothing to worry about. because our favorite casino, is responsible for everything that happens and can be trusted with the reputation they have.

[danadc]

The most thing that makes me crazy about online is delay in withdrawal and kyc requirements, ie failure to verify kyc details when submitted to them and lastly delay delivery of deposit. What I don't really like is after winning and they published your winnings like not secure while dealing online so everyone casino should limit how to publish people's winning.

It is a fact, I also go crazy when I am in a casino and it is not possible that a withdrawal cannot be made, this when it happens for me is already a scam, they may have salvation for possible problems, but I do not consider that it is something what casinos that are new should face, one of the things that casinos with a higher reputation add to me the most, is because it is quite difficult for problems like this to arise, the big casinos do not have those problems, the problems of those casinos there are others that are bigger, but that do not affect withdrawals or directly to a player, they do not give him a hard time.

[Obari]

Hey guys. Casinos and its players often talk about juicy promos and giveaways but
today I'm thinking about what really annoys players when it comes to casino platforms...
For example, I wonder if a longer withdrawal would be a big issue for some of you OR maybe it is poor visial appeal that first comes into your mind?
Share your opinions and we pick most crazy things about gambling in an online casino

Longer or delayed withdrawal is a big issue for me, one thing I hate in online casinos is the delay in withdrawal and redirecting to a website when using an app.
Another annoying thing about online casinos to me while using an app is the pop up ads, these popped up ads take upto 15 seconds at times and that isn't cool for me.

Most times, the online casinos require heavy  network usages and might take longer time to load up if not having the required network for operation.

[traderethereum]

Hey guys. Casinos and its players often talk about juicy promos and giveaways but
today I'm thinking about what really annoys players when it comes to casino platforms...
For example, I wonder if a longer withdrawal would be a big issue for some of you OR maybe it is poor visial appeal that first comes into your mind?
Share your opinions and we pick most crazy things about gambling in an online casino

Longer or delayed withdrawal is a big issue for me, one thing I hate in online casinos is the delay in withdrawal and redirecting to a website when using an app.
Another annoying thing about online casinos to me while using an app is the pop up ads, these popped up ads take upto 15 seconds at times and that isn't cool for me.

Most times, the online casinos require heavy  network usages and might take longer time to load up if not having the required network for operation.

No gambler wants to wait any longer to receive their winnings, making them worry too much.
This makes gamblers always look for casino sites that have withdrawals in a short time and have no other problems.
And if you use the application, you may see more ads that appear, making you feel bored waiting for the next process.
But if it's because the network has heavy traffic, we must understand it because they also can't do anything but wait in line.

[Docnaster]

The most thing that makes me crazy about online is delay in withdrawal and kyc requirements, ie failure to verify kyc details when submitted to them and lastly delay delivery of deposit. What I don't really like is after winning and they published your winnings like not secure while dealing online so everyone casino should limit how to publish people's winning.

Apart from the delay in withdrawal there is another type of delay that drives me crazy. When you chat an one representative on an issue that could be resolved immediately from admin, but they will tell you to wait for 48 to 72hrs. For goodness sake it is annoying, just check your admin and solve this problem without making me to wait for another 3days.