I have read some good reviews about Bitstamp from other forum members here who've been using them for several years.
But recently their trustpilot page got flooded with 1-star reviews accusing them of blocking withdrawals of even KYC'ed accounts and basically stealing the money:
https://www.trustpilot.com/review/bitstamp.netWhat's going on here? Have they gone rogue?
I use Bitstamp since 2017. Never had problems, but it is not my main exchange (which is binance, where I use larger volumes).
I made KYC 2 times since 2017. About a month ago my documents were outdated and they requested new docs. I just sent my driver license from Brazil. They approved it in about 6 hours and I was able to trade again.
I made a quick withdrawal of about 300 EUR which was in my bank account in less than 30 minutes.
Edit:
I'm honestly not sure who to trust anymore. But what seriously concerns me is that 64% out of a total of 620 reviews are 1 star, much higher than the rest of the categories. And that rings alarm bells inside my head, because no good service should have a majority of bad reviews.
about trust. well, you shouldn't trust any of them.
Even when using binance, which looks to be the most solid exchange out there, I am always worried.
I don't leave my funds in any exchange. When I need to sell, i always sell in small batches because I am afraid to be frozen or stuck or whatever.