See, people like you are the reason why people are hesitant to get into crypto.
Actually, it's scammers like you that make people hesitant.
CoinSmart and the OTC team as a whole is trying to provide a service to potential clients globally.
If you're a representative of coinsmart, why haven't you posted a link to their website? 7 posts already, and not one directing people to official site, why? Why didn't you start a thread in the Services section with legitimate contact information? And conversely, why did you start this scammy request in Currency Exchange, asking people for their KYC? That's not how a professional representative of a legitimate exchange would behave.
If you don't like what you post, then simply leave it and go on with your day. Why do you have to deliberately have to comment rude and false statements towards another man's business?
If coinsmart is your business, add a link to your Bitcointalk user profile on coinsmart's webpage, or post it using the official twitter profile. Do that, and I promise to STFU. Otherwise, I'll keep exposing you as the scammer I know you to be.