Canaan scammed me for 6000$+

[Canaan Online Shop]

edit: I see that @CanaanScammers raised the flag against @Canaan Online Shop, so here it if anyone else wants to act on it https://bitcointalk.org/index.php?action=trust;flag=3043

Scammers never win! Dear all, please vote for truth. We just want to expose the scammers and prevent more users from being scammed.

[1714634671]

1714634671

[1714634671]

1714634671

[1714634671]

1714634671

[1714634671]

1714634671

[1714634671]

1714634671

[AHOYBRAUSE]

edit: I see that @CanaanScammers raised the flag against @Canaan Online Shop, so here it if anyone else wants to act on it https://bitcointalk.org/index.php?action=trust;flag=3043

Scammers never win! Dear all, please vote for truth. We just want to expose the scammers and prevent more users from being scammed.

Don't worry. Everybody with common sense can see this guy is a fraud. From the beginning this was more laughable than anything else.

[examplens]

Scammers never win! Dear all, please vote for truth. We just want to expose the scammers and prevent more users from being scammed.

in the whole case, your side of the story sounds much more true. OP did not convince us of the truth of his claims. however, we also expect complete information from you about the epilogue of this case. it would be good if you leave a transaction here where you refund the funds to the first address(es) from which the payment came.
it would be even better if the original owner showed that he has control over these funds, so the story about the broken hardware wallet would seem to fall into the water.

Also, you don't need to open more new threads about the whole case, it certainly will not affect the assessment of what happened in this case.

You guys are pathetic scammers.... I can't believe it, and i won't be nice anymore.

keep your dignity hero, and stay nice as before.

[Canaan Online Shop]

edit: I see that @CanaanScammers raised the flag against @Canaan Online Shop, so here it if anyone else wants to act on it https://bitcointalk.org/index.php?action=trust;flag=3043

Scammers never win! Dear all, please vote for the truth. We just want to expose the scammers and prevent more users from being scammed.

After communicating with our real customer, we decided to show evidence and expose the RUDE scammer
https://imgur.com/a/8bIV2ul
(100% original chat history. It's easy to tell who is the real admin and who is the fake admin)

[CanaanScammers]

Now you provide random chat with some unknown guy pretending to be me? 2 days after my claim ?
You guys are really stupid as fuck.
Do you actually think that you can fake conversation with random person.
Don't forget to pass that guy my KYC documents and the proofs i provided on this report so you can make it more real
I don't see single confirmation or verification from what you calling "our customer" as myself.
It is funny what people are willing to do for 6000$.
On the screenshots you show to that guy the emails I SEND TO YOU, FROM MY ORIGINAL EMAIL.
Or someone else can send you emails from my email which have 2FA and phone security ?
You guys are pathetic scammers.... I can't believe it, and i won't be nice anymore.
Now go to your fake "customer" provide them my KYC and try to play that he's the real customer 2 days after my claim.
You guys actually believe people are stupid here or something?

Well so far, the evidence is clearly not in your favor. It looks like you are the scammer from my POV...

I am scammer from your POV consider i provided ALL evidence how they tricking me, scamming me, screenshots of payment, conversation and everything?
I start to believe everything written about bitcointalk now is true... I highly doubt those scammers to pay you even 1 cent to cover them, but based on the proofs from my side, and their empty words without single proof, it makes no sense to say that and even tag me with negative feedback
That's why people don't care about this forum since 2016 and many highly respected members leave.
I am long time worker on this forum, but never registered because of the moderation of it. Poor moderation, corrupted and zero worth feedback, and i can continue till tomorrow...
My behavior is that because i were scammed!!! What you expect? To be chilled, singing "Everything is going to be alright" and tolerate my hard earned money to be taken from my hands just like that? Do you take prozac or something? Of course i will be mad

I love the way people making fake telegrams and chats that didn't exists to cover their asses.
This forum is trash, and sadly Theymos can't care less who moderate it because no one does.
You guys are the scums of the human existing and leave scammers to run and manipulate with so easy faked telegram chats.
You brain deads, check the timings between the ORIGINAL MESSAGES FROM ME, and the fake messages they manipulated.
You morons, check the timing of the payment, check the timing of my original claim, check the timing of the fucking fake chat they created.
Average IQ of the "investigators" here is below 10

[FatFork]

You have presented very clear evidence. Thank you for sharing it with us. The only thing left is to provide proof of refund to the original address of the customer.
I'm quoting your entire message with appropriate image formatting for better visibility.

After communicating with our real customer, we decided to show evidence and expose the RUDE scammer

























https://imgur.com/a/8bIV2ul
(100% original chat history. It's easy to tell who is the real admin and who is the fake admin)

[B353N]

Now you provide random chat with some unknown guy pretending to be me? 2 days after my claim ?
You guys are really stupid as fuck.
Do you actually think that you can fake conversation with random person.
Don't forget to pass that guy my KYC documents and the proofs i provided on this report so you can make it more real
I don't see single confirmation or verification from what you calling "our customer" as myself.
It is funny what people are willing to do for 6000$.
On the screenshots you show to that guy the emails I SEND TO YOU, FROM MY ORIGINAL EMAIL.
Or someone else can send you emails from my email which have 2FA and phone security ?
You guys are pathetic scammers.... I can't believe it, and i won't be nice anymore.
Now go to your fake "customer" provide them my KYC and try to play that he's the real customer 2 days after my claim.
You guys actually believe people are stupid here or something?

Well so far, the evidence is clearly not in your favor. It looks like you are the scammer from my POV...

I am scammer from your POV consider i provided ALL evidence how they tricking me, scamming me, screenshots of payment, conversation and everything?
I start to believe everything written about bitcointalk now is true... I highly doubt those scammers to pay you even 1 cent to cover them, but based on the proofs from my side, and their empty words without single proof, it makes no sense to say that and even tag me with negative feedback
That's why people don't care about this forum since 2016 and many highly respected members leave.
I am long time worker on this forum, but never registered because of the moderation of it. Poor moderation, corrupted and zero worth feedback, and i can continue till tomorrow...
My behavior is that because i were scammed!!! What you expect? To be chilled, singing "Everything is going to be alright" and tolerate my hard earned money to be taken from my hands just like that? Do you take prozac or something? Of course i will be mad

I love the way people making fake telegrams and chats that didn't exists to cover their asses.
This forum is trash, and sadly Theymos can't care less who moderate it because no one does.
You guys are the scums of the human existing and leave scammers to run and manipulate with so easy faked telegram chats.
You brain deads, check the timings between the ORIGINAL MESSAGES FROM ME, and the fake messages they manipulated.
You morons, check the timing of the payment, check the timing of my original claim, check the timing of the fucking fake chat they created.
Average IQ of the "investigators" here is below 10

When i see that you made order and few hours after that your ledger is die, you don't have seed, lose access to your email and request refund to new address for me is clear that in your story have something wrong and this money is not belong to you for sure.

Just my oppinion!

[CanaanScammers]

Brain dead, seems like u want to receive merit from somewhere.
Now double read the thread, i have access to everything but my dead ledger you autistic fuck


Seems like all of you retards don't know the clock to match the messages from the real customer (me) and the messages after created by them to cover their ass.
Open the clock on the down right corner, learn the numbers, double check the conversation when i contacted them, and then check when they created the fake story.
Seems like this community is running by brain dead 9 iq monkeys who support scammers.
One or another way i have FULL proofs those chinese fags scammed me and i will raid their trash telegram, twitter and anything they create

[moderator's note: consecutive posts merged]

[FatFork]

Brain dead, seems like u want to receive merit from somewhere.
Now double read the thread, i have access to everything but my dead ledger you autistic fuck

It's simple. Prove your story and sign the message from one of the original addresses you used to make the transaction. If you are unable to do that, then there is no reason to believe your story over a legitimate business.

It's obvious they have no intention to scam since they have already expressed their intention to return the coins to the sender's address. Too bad you don't have access to that wallet... and that your plan backfired. Better luck next time. 

[CanaanScammers]

Brain dead, seems like u want to receive merit from somewhere.
Now double read the thread, i have access to everything but my dead ledger you autistic fuck

It's simple. Prove your story and sign the message from one of the original addresses you used to make the transaction. If you are unable to do that, then there is no reason to believe your story over a legitimate business.

It's obvious they have no intention to scam since they have already expressed their intention to return the coins to the sender's address. Too bad you don't have access to that wallet... and that your plan backfired. Better luck next time. 

Another brain dead retard rised his post count.
Idiot, did you even check the topic before you post?
If my ledger didn't die, i would had access to the original wallet and receive refund.
Of course they have intention to scam, why otherwise they will create fake chat to make me look like i am the scammer ?
Soon after i reported them, and they see the topic, they created fake chat ( it is obvious from the timing)
But why should i explain to brain dead nigger anything

[FatFork]

Another brain dead retard rised his post count.
Idiot, did you even check the topic before you post?
If my ledger didn't die, i would had access to the original wallet and receive refund.

Calm down. You're getting too excited about this. (What's up with the insults, by the way?)
If your Ledger conveniently broke down a few hours after transferring the funds, you can always use your backup seed phrase and import the wallet into other software. You do have a backup seed phrase, right?

Of course they have intention to scam, why otherwise they will create fake chat to make me look like i am the scammer ?
Soon after i reported them, and they see the topic, they created fake chat ( it is obvious from the timing)

That doesn't make sense. Why would they do that? They offered you a refund. They had no way of knowing you didn't have access to the original wallet anymore, right?

BTW, If you really want to make a point, drop the profanity and childish name calling and start backing up your arguments.

[owlcatz]

Another brain dead retard rised his post count.
Idiot, did you even check the topic before you post?
If my ledger didn't die, i would had access to the original wallet and receive refund.
Of course they have intention to scam, why otherwise they will create fake chat to make me look like i am the scammer ?
Soon after i reported them, and they see the topic, they created fake chat ( it is obvious from the timing)
But why should i explain to brain dead nigger anything

YOUR racist piece of shit ass failed to PROVE everything, NOT US. We are NOT your UNPAID "detectives", dumbass. Lay out the timeline of how they actually scammed you in a way we can actually understand besides pissing and moaning and insulting.

Make sense yet? You came here just to stir shit, but I'm out, I'm not feeding you ya fuckin troll...

...  That said,

[philipma1957]

What happened: Scammed for 0.32btc while order miners from Canaan shop. I changed my mind because of trust issues

Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=3481962

Reference Link: https://bitcointalk.org/index.php?topic=5401709

Amount Scammed: 0.32btc

Payment Method: Bitcoin

Proof of Payment: https://www.blockchain.com/btc/tx/785c1d89d223738c28405b2c2a9d72a23717957d62eee7ce78be57261b0e164d

https://prnt.sc/bFOuKUQzuVPo
https://prnt.sc/BWrZ365US6cz


PM/Chat Logs: Don't want to share in public.
https://prnt.sc/ArRrmO0tAG_l
https://prnt.sc/6n60EVMC7fK_ - They confirm that email from me was received
https://prnt.sc/seZq2KI3KF5p - Screenshot from the Canaan admin with the email they received from me
https://prnt.sc/_ZMojCMNvpzO
https://prnt.sc/0rlBRU3lGxTk
https://prnt.sc/d8Y2Td9AYO4h
https://prnt.sc/c_vSArFEtm4m

Update: Now i am banned from the official Canaan group
https://prnt.sc/PlPfJXIFhhhh


Notes:
My order is US22103110241860
I paid with Bitcoin
I start to have trust issues and i requested refund.
They ask me for many things i provided including email from me, proof of payment and etc. I provided everything in their telegram admin "Coco" everything including screenshot of the payment and etc.
I provided them with refund wallet because i don't have access to the wallet i send the btc from sadly.
From few hours, they are tricking me and delaying me with many stupid questions and things that had nothing to do with my order or payment.
So far i didn't received my money, and they are scamming me.
For chat logs or anything else, i can send private to admin or moderator because they include sensitive private information of mine.
I requested my refund to be done to wallet i have access to after going thru all their verifications and still they refuse to refund me and asking to send my coins to wallet i have no longer access to.

Flag was created: https://bitcointalk.org/index.php?action=trust;flag=3043

my question is lets say your ledger broke.

the transaction says you have 0.11 btc sent to a new address.

so are you saying ledger is a scam as that .11 is lost if you really broke your ledger.



https://www.blockchain.com/btc/address/bc1qahs37ldswemaa3u5grr8tcp4heavrzlqrv48xa

this is were the ‘change’ went.

so if we track this it should remain frozen forever correct?

as it is in a dead ledger.

why not ask canaan to freeze .32 btc for you while you do what you can do about the ledger.

since the reality is your own careless behavior of being key less is why this is all fucked up.

not canaan and not ledger but you bro.

sorry for your loss.  but no keys means not your coins.

[Canaan Online Shop]

my question is lets say your ledger broke.

the transaction says you have 0.11 btc sent to a new address.

so are you saying ledger is a scam as that .11 is lost if you really broke your ledger.

https://www.blockchain.com/btc/address/bc1qahs37ldswemaa3u5grr8tcp4heavrzlqrv48xa

this is were the ‘change’ went.

so if we track this it should remain frozen forever correct?

as it is in a dead ledger.

why not ask canaan to freeze .32 btc for you while you do what you can do about the ledger.

since the reality is your own careless behavior of being key less is why this is all fucked up.

not canaan and not ledger but you bro.

sorry for your loss.  but no keys means not your coins.
[/quote]

Thanks, he never has the key coz our real customer only sent him the payment page and mentioned ledger, then this scammer created his own "story"

[Canaan Online Shop]

You have presented very clear evidence. Thank you for sharing it with us. The only thing left is to provide proof of refund to the original address of the customer.
I'm quoting your entire message with appropriate image formatting for better visibility.

After communicating with our real customer, we decided to show evidence and expose the RUDE scammer

























https://imgur.com/a/8bIV2ul
(100% original chat history. It's easy to tell who is the real admin and who is the fake admin)

We do appreciate your support. We are happy to share a satisfactory result with everyonewe here. If the real customer agrees, then we will share the refund receipt.

[FatFork]

We do appreciate your support. We are happy to share a satisfactory result with everyonewe here. If the real customer agrees, then we will share the refund receipt.

No need. I can see that you have made a full refund to the customer and the transaction is already visible on the blockchain:
https://blockchair.com/bitcoin/transaction/5b9599e75894c8cbc49da120d23e4143890ff5f702ca92b3224da7631d18c02d

As far as I'm concerned, case closed. Thank you for being professional about this.

[Canaan Online Shop]

We do appreciate your support. We are happy to share a satisfactory result with everyonewe here. If the real customer agrees, then we will share the refund receipt.

No need. I can see that you have made a full refund to the customer and the transaction is already visible on the blockchain:
https://blockchair.com/bitcoin/transaction/5b9599e75894c8cbc49da120d23e4143890ff5f702ca92b3224da7631d18c02d

As far as I'm concerned, case closed. Thank you for being professional about this.

[Canaan Online Shop]

We do appreciate your support. We are happy to share a satisfactory result with everyonewe here. If the real customer agrees, then we will share the refund receipt.

No need. I can see that you have made a full refund to the customer and the transaction is already visible on the blockchain:
https://blockchair.com/bitcoin/transaction/5b9599e75894c8cbc49da120d23e4143890ff5f702ca92b3224da7631d18c02d

As far as I'm concerned, case closed. Thank you for being professional about this.

[/quote]

The refund was confirmed by our real customer. ​

https://imgur.com/a/4P3lHrU
​
Thanks again for your attention and support, we do appreciate it all.​
​
We will further remind our customers to prevent fraud, and we will upgrade the security of emails. ​
Please never trust any fake admin who PM you.​
Scammers are everywhere, we cannot eliminate them but we can avoid them.​
Good luck to all the nice ppl, cheers!

[trapcoder666]

We do appreciate your support. We are happy to share a satisfactory result with everyonewe here. If the real customer agrees, then we will share the refund receipt.

No need. I can see that you have made a full refund to the customer and the transaction is already visible on the blockchain:
https://blockchair.com/bitcoin/transaction/5b9599e75894c8cbc49da120d23e4143890ff5f702ca92b3224da7631d18c02d

As far as I'm concerned, case closed. Thank you for being professional about this.

The refund was confirmed by our real customer. ​

https://imgur.com/a/uV0VBCr​
​
Thanks again for your attention and support, we do appreciate it all.​
​
We will further remind our customers to prevent fraud, and we will upgrade the security of emails. ​
Please never trust any fake admin who PM you.​
Scammers are everywhere, we cannot eliminate them but we can avoid them.​
Good luck to all the nice ppl, cheers!

It's good to see that you and your team handled this professionally. A lot of middleman scams on Telegram hence why it's better that you provide support only via your platforms live chat or setup a support ticketing environment for clients to open tickets. That way it will be easy for you and your team to see the original buyer.

PS: The imgur link is broken

[FatFork]

I'm quoting for better visibility (fixed the broken image link).

The refund was confirmed by our real customer. ​

​
​https://imgur.com/a/uV0VBCr

Thanks again for your attention and support, we do appreciate it all.​
​
We will further remind our customers to prevent fraud, and we will upgrade the security of emails. ​
Please never trust any fake admin who PM you.​
Scammers are everywhere, we cannot eliminate them but we can avoid them.​
Good luck to all the nice ppl, cheers!

@Canaan Online Shop, you might want to fix the broken quote in your previous post so there is no confusion.