Fees on Dormant Accounts on Crypto Gambling Platforms

[febriyana]

I never hear rules like that. That is seem crazy.
But we know gambling company get money from your gambling not for saving your money.
So... that is fair.. if they giving us atleast information about it when our account going dormant account.
Email the customer is enough. Let them withdraw remaining money..

If they taking action by itself, that is not different like ponzi scheme and that is hurt for the customer itself.

[1714709283]

1714709283

[1714709283]

1714709283

[1714709283]

1714709283

[m2017]

Commissions for dormant accounts on rypto gambling platforms can be considered both a good idea and a bad one.

For a casino, this is a great way to remove % from players under a plausible pretext. Of course, they will gladly take such a step.

This is bad for players because they will lose some of their money. But this can be considered as renting a bank cell or something like that, that is, as providing services for storing the player's funds on the casino account.

15% of the player's balance is too much commission in such cases. A more acceptable value would be 1.5% or so.

[darewaller]

Commissions for dormant accounts on rypto gambling platforms can be considered both a good idea and a bad one.

For a casino, this is a great way to remove % from players under a plausible pretext. Of course, they will gladly take such a step.

This is bad for players because they will lose some of their money. But this can be considered as renting a bank cell or something like that, that is, as providing services for storing the player's funds on the casino account.

15% of the player's balance is too much commission in such cases. A more acceptable value would be 1.5% or so.

I remember I have an account before on this brand xxx online casino but they delete it because I haven't login on it for a long time. I think that action made by them is mandatory and maybe they do that to lessen the load on their platform.

The casino that the op is talking about is still kind because they don't delete those inactive accounts that still has a balance left on them but they just deduct some money on it as a kind of fee for their trouble. I know there are people who comment negatively about it thinking that the casino is too greedy and are taking advantage of its customers' money. I can't totally blame them. They only know less.

[Obari]

If I'm not wrong, from the quotes you did  showed , this casinos are referring to dormant account as account not logged in for over a long period of time especially when you leave some money in there.
I see no reason why ones account should be tagged dormant when all you needed to do was just to login even if it's just for a minute so as to keep it active
Even if you're a seasonal gambler, it doesn't make sense of you leaving money in a online platform and not checking on it not even for once for over 30 days, no that's not right and a casino isn't an investment platform or a bank.

[Slow death]

I never hear rules like that. That is seem crazy.
But we know gambling company get money from your gambling not for saving your money.
So... that is fair.. if they giving us atleast information about it when our account going dormant account.
Email the customer is enough. Let them withdraw remaining money..

If they taking action by itself, that is not different like ponzi scheme and that is hurt for the customer itself.

I think casinos should write in their TOS that if a person is inactive for 6 months then the account will be blocked, and that person would have to create another account, this would be a better solution than the casino letting the inactive person relax and then and 6 months later that person comes back and logs in and is faced with something like: - 1000$ in the account balance, that is, the person will have a debt with the casino of 1000$ definitely I do not agree with that, it is not fair. the casino should block the account of inactive people for a long time, something like 6 months or more than putting a fine or fee

[panjul07]

I never hear rules like that. That is seem crazy.
But we know gambling company get money from your gambling not for saving your money.
So... that is fair.. if they giving us atleast information about it when our account going dormant account.
Email the customer is enough. Let them withdraw remaining money..

If they taking action by itself, that is not different like ponzi scheme and that is hurt for the customer itself.

I think casinos should write in their TOS that if a person is inactive for 6 months then the account will be blocked, and that person would have to create another account, this would be a better solution than the casino letting the inactive person relax and then and 6 months later that person comes back and logs in and is faced with something like: - 1000$ in the account balance, that is, the person will have a debt with the casino of 1000$ definitely I do not agree with that, it is not fair. the casino should block the account of inactive people for a long time, something like 6 months or more than putting a fine or fee

Even if there is a casino that charge a fee for dormant account, I dont think the casino will do until that far (till player has negative balance or a debt to be paid).
It does not make senses at all if there is a casino like that, casino may charge a fee for dormant account if there is still some balance in the account.
If there is no balance in the account, casino should not charge any fee and casino can simply delete the account.

[febriyana]

I think casinos should write in their TOS that if a person is inactive for 6 months then the account will be blocked, and that person would have to create another account, this would be a better solution than the casino letting the inactive person relax and then and 6 months later that person comes back and logs in and is faced with something like: - 1000$ in the account balance, that is, the person will have a debt with the casino of 1000$ definitely I do not agree with that, it is not fair. the casino should block the account of inactive people for a long time, something like 6 months or more than putting a fine or fee

That is really stupid casino see their dead customer account have zero balance and then deducted until minus balance. 

Even if there is a casino that charge a fee for dormant account, I dont think the casino will do until that far (till player has negative balance or a debt to be paid).
It does not make senses at all if there is a casino like that, casino may charge a fee for dormant account if there is still some balance in the account.
If there is no balance in the account, casino should not charge any fee and casino can simply delete the account.

If they doing it, we as player just create another account again. 

[goldkingcoiner]

Up until now I have never heard of anyone losing their money through some "dormancy fee" on any crypto gambling platforms. I am not even sure if that is entirely legal? Why would the gambling casinos get to confiscate somebodies funds just because they have not been active for over a year? 10 years, maybe 20 seem like a reasonable option but even then its theft, basically. Really disappointing.

A fee is one thing but taking ALL the money? Thats not fair nor justified. But then again, I am against storing funds on a centralized platform in the first place. Whether a crypto exchange or a crypto gambling casino, they will always try to sneak your money away from you for complete nonsense reasons.

[SirLancelot]

Up until now I have never heard of anyone losing their money through some "dormancy fee" on any crypto gambling platforms. I am not even sure if that is entirely legal? Why would the gambling casinos get to confiscate somebodies funds just because they have not been active for over a year? 10 years, maybe 20 seem like a reasonable option but even then its theft, basically. Really disappointing.

A fee is one thing but taking ALL the money? Thats not fair nor justified. But then again, I am against storing funds on a centralized platform in the first place. Whether a crypto exchange or a crypto gambling casino, they will always try to sneak your money away from you for complete nonsense reasons.

It is probably not legal, but it is a real thing and some places have it. The reasoning they have is that if you do not use it, they are just holding it as if they are a wallet and basically spending some resources to keep your money safe, and if you are not going to use it and not even log in, then they say they are basically spending way too much money on keeping it safe for someone who doesn't make any profit for them at all.

I personally disagree, just send warnings to those people, and after 1 year of not even logging in, then just send it back to deposit address, if it is wrong then it's their fault for not checking their mail and warnings, but just claiming it is wrong.

[tabas]

I think casinos should write in their TOS that if a person is inactive for 6 months then the account will be blocked, and that person would have to create another account, this would be a better solution than the casino letting the inactive person relax and then and 6 months later that person comes back and logs in and is faced with something like: - 1000$ in the account balance, that is, the person will have a debt with the casino of 1000$ definitely I do not agree with that, it is not fair. the casino should block the account of inactive people for a long time, something like 6 months or more than putting a fine or fee

Yes, it's not fair but they've got policies that tells that they have all the rights to do whatever they want with the funds if the period of time that they've set was met by that dormant account.
It's hard to see people experience that because it's an amount that's quite high to gamble with but we can't do anything with that if that's policy. The only way to do it is to negotiate with the casino and ask them nicely if they can be considerate enough to you so that they'll return the fund.
It's possible but it's just a way of trying out.

[Cling18]

I think casinos should write in their TOS that if a person is inactive for 6 months then the account will be blocked, and that person would have to create another account, this would be a better solution than the casino letting the inactive person relax and then and 6 months later that person comes back and logs in and is faced with something like: - 1000$ in the account balance, that is, the person will have a debt with the casino of 1000$ definitely I do not agree with that, it is not fair. the casino should block the account of inactive people for a long time, something like 6 months or more than putting a fine or fee

Yes, it's not fair but they've got policies that tell them that they have all the rights to do whatever they want with the funds if the period that they've set was met by that dormant account.
It's hard to see people experience that because it's an amount that's quite high to gamble with but we can't do anything with that if that's policy. The only way to do it is to negotiate with the casino and ask them nicely if they can be considerate enough to you so that they'll return the fund.
It's possible but it's just a way of trying it out.

It's their right to close inactive accounts if it's been inactive for a long time especially if it is included in their TOS. That's the reason why we are always advised to avoid agreeing to a casino's TOS without reading it. It is also not a good idea to keep our funds in our casino wallet and leave it there for a long time. We should better store it in our wallets to avoid occurences like this in the future because once we leave it there without checking, the casino will have the authority over it.

[Daltonik]

So this one isnt really just been applied on exchange platform dormant accounts but rather also into those gambling site accounts which are inactive? Why there are lots of talks in regarding
about this which i dont see for it to be that ideal nor looking good on charging out those idle or dormant accounts.Just as i said on other thread that it is pointless on charging up
some accounts but its not really that giving that good vibe when someones account been charged off and decreasing out if they do have balance for some fees just
because they've been not able to log-in for long.What kind of rule would this be?

I also think that this is not legitimate, since many inactive users with a non-zero balance may have different reasons, but many gambling platforms also include exclusion and withdrawal points in their ToS, and here users need to carefully read their rules and treat this carefully.

[Fortify]

Are you familiar with this? Or has anybody here been actually charged for having his/her crypto gambling account inactive for several months?

The monthly charge could be as high as 15% of the remaining balance. Or, worse, the entire balance could be withheld by the platform itself. Although it could be for security's sake and be returned upon request, who knows what conditions or perhaps KYC information they would require just to have your money back?  

For the sake of discussion, let's set aside the fact that one shouldn't leave money in gambling account wallets. Do you think this policy is fair?

This is similar to a bank policy that requires accounts to have transactions every now and then or be active or else dormancy fees could be charged. But this feels weird to a gambling platform. What happens to seasonal gamblers who don't mind leaving money in their account wallets? One could only be betting during annual work breaks or vacation or during annual sports championship events. Say, the NBA playoffs, The International, and others.

Edit:

As suggested, and probably for the interest of a better discussion, I'm quoting here a post of mine which mentioned a few crypto gambling platforms that are actually implementing certain policies pertaining to funds of inactive and dormant accounts.

It's pretty fascinating to see the range of different options that different casinos use to seize customer funds. In some ways I can see the justification for it after the account has been dormant for a year, because it might just be some "dust" left over in many cases and the person has long abandoned the casino with no intention to return. That seems like a fair amount of time for the casino to keep it open, although if they were super responsible they might just keep a note of the number and restore it if requested later. In reality there are no administration requirements at this point, as it can all be automated by scripts, they just try to add a cost so they can absorb the remaining funds without question.

[o48o]

Thanks for the tip, i didn't have a clue that they would do this. I was just thinking few days ago that when i die, would my be money safe in gambling sites for my kids.
And as in comparison, while ago i hadn't logged to my freebitco.in (gambling site) account for over a year or two, and my money had only grow with interest. So there are different policies out there if you are thinking of future.

[gunhell16]

Honestly, I'm not familiar with it, such a policy of a gambling platform is not fair. First of all, they are not a bank to do that to a gambler, they are a casino, it's like the face of a casino that has such a system.

So it's really important that you don't leave a large amount of money in gambling here in crypto so that just in case they squeeze your funds on their platform it won't hurt for you or anyone else to experience this.

Then a charge of 15% will be given to the balance that the gambler has on their website, so it seems that the gambler will still be buried in debt, that's greed and excess, to be honest.

[inthelongrun]

Interesting because dormancy is the least I cared about when reading casinos ToC. Although I can remember when I failed to re-open some of my old unused accounts from various casinos including when I tried the lost password option. I didn't try chatting with the support for reactivation though as mostly I can just open a new account when the old one was closed already. I don't leave balances behind when become inactive in a casino.

Most of you probably disagree with the closure of accounts but I think it is fair enough as long as you are receiving their notice thru emails. 3 months though or even 180 days of inactivity are too early to consider an account dormant since there are many seasonal bettors. But in the end, so long as we are receiving notice from the casino then we have to take action so we will not lose our funds. Seasonal bettors can look for another casino too. 

[ethereumhunter]

I think casinos should write in their TOS that if a person is inactive for 6 months then the account will be blocked, and that person would have to create another account, this would be a better solution than the casino letting the inactive person relax and then and 6 months later that person comes back and logs in and is faced with something like: - 1000$ in the account balance, that is, the person will have a debt with the casino of 1000$ definitely I do not agree with that, it is not fair. the casino should block the account of inactive people for a long time, something like 6 months or more than putting a fine or fee

Yes, it's not fair but they've got policies that tell them that they have all the rights to do whatever they want with the funds if the period that they've set was met by that dormant account.
It's hard to see people experience that because it's an amount that's quite high to gamble with but we can't do anything with that if that's policy. The only way to do it is to negotiate with the casino and ask them nicely if they can be considerate enough to you so that they'll return the fund.
It's possible but it's just a way of trying it out.

It's their right to close inactive accounts if it's been inactive for a long time especially if it is included in their TOS. That's the reason why we are always advised to avoid agreeing to a casino's TOS without reading it. It is also not a good idea to keep our funds in our casino wallet and leave it there for a long time. We should better store it in our wallets to avoid occurences like this in the future because once we leave it there without checking, the casino will have the authority over it.

You are right. The casino can do anything to our account and if we never play at the casino, the casino will close it, and if we want to come back, we can ask for the status of our account again. We can create a new account if they say that our account has been closed and can no longer be used. And if we still have a balance in our account, the casino can consider it an additional fee we have to pay because we let our account stay too long. That's why we don't keep coins in the casino for too long to avoid things we don't want.

[virasisog]

I haven't experienced these so far because I'm always checking on a casino that I'm playing with and I always ensure that I wouldn't keep my funds in a casino wallet.
If it's part of their TOS, they should send warning emails or try to reach out to gamblers who have huge funds in their wallets for they to be aware of the possible things that might happen. It will be unfair if the site will permanentlclosesse their accounts without them knowing it. The owner should still be given a chance to reactivate his account so he could recover his funds because it will be unfair on their part to lose their funds just because of being inactive.

[tabas]

Yes, it's not fair but they've got policies that tell them that they have all the rights to do whatever they want with the funds if the period that they've set was met by that dormant account.
It's hard to see people experience that because it's an amount that's quite high to gamble with but we can't do anything with that if that's policy. The only way to do it is to negotiate with the casino and ask them nicely if they can be considerate enough to you so that they'll return the fund.
It's possible but it's just a way of trying it out.

It's their right to close inactive accounts if it's been inactive for a long time especially if it is included in their TOS. That's the reason why we are always advised to avoid agreeing to a casino's TOS without reading it. It is also not a good idea to keep our funds in our casino wallet and leave it there for a long time. We should better store it in our wallets to avoid occurences like this in the future because once we leave it there without checking, the casino will have the authority over it.

No issues about that as it's their rules and someone who has been inactive should also expect that there can be consequences like closing of accounts for being inactive in a long time. Reading the TOS is important but someone only reads it when they're facing some issues with the casino. Let's be honest that majority just clicks the agreement button without reading the terms but I know that there are a few that really reads the whole thing.

[minime0105]

I never hear rules like that. That is seem crazy.
But we know gambling company get money from your gambling not for saving your money.
So... that is fair.. if they giving us atleast information about it when our account going dormant account.
Email the customer is enough. Let them withdraw remaining money..

If they taking action by itself, that is not different like ponzi scheme and that is hurt for the customer itself.

Gambling making a consistent bet in gambling is what gives gambling website more money and it's obvious, but having a dormant account in gambling is something that is different from my perspective,
As I may seeing dormant account in any gambling platforms, it doesn't grant any thing or bring anything at home, that is why i strongly believe that gambling get more money once people play more bet in it.