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Author Topic: Problem on Logo Design Order  (Read 345 times)
jayce (OP)
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December 11, 2022, 05:51:45 PM
 #21

I happen to have a good idea of what you charge for services and it's not that much, so for a casino to try to save a few cents by asking you to start a  design then back out, would make me a little skeptical of playing there.

If they asked you to start, from your reply to loycev they did,then they should pay the fee even if they don't use the design. It's a scam period! 
Ikr, it's just weird to see a casino doing this kind of thing. If the situation doesn't get any better, I'll reveal the casino details so everyone could be aware of it. I'm still considering this as a misunderstanding issue.



Quote from: December 05, 2022, 09:01:10 PM
...Kindly come up with something really professional and aesthetically pleasing. A logo that makes real impression. I don't have problem paying you in advance but please proceed with the design while I arrange for the token.
This doesn't leave any doubt: you got the go-ahead, so they should pay for your work.

Quote
Quote from: December 06, 2022, 12:15:39 PM
... There's a little hindrance that is preventing me from sending it straightaway and I hope you'd bear with me...
This always makes me doubt the person. Crypto is very easy: you get your wallet, you make a payment. If they can't make a payment, then why are they placing orders?
I'm not a fan of speculations, but perhaps he saves his coins on some exchanger and at some point, he broke the rule and his entire balance locked. Actually I dont think that he keeps all of the balance in a one bag since casino is a big business. Though he doesn't explain the exact reason but if he really getting into that situation, I don't mind at all to wait, as long as he agrees to add the cost for ANN if he wants one.



We often see friends who have expertise in the field of design & logos, sometimes they don't receive payment and the designs & logos are also not taken after everything is done, there are also those who do not keep their promises, it's one of the challenges and risks for design & logo experts, many feel unappreciated for unprofessional reasons.

@jayce, marking (client) in red I don't think is very elegant, as many neutral people might say, but going forward lest it happens a second time, maybe you can make the rules a little stricter for your (clients) which you think are troublesome and suspicious, I think that's what needs to be in mind to do your best so that clients feel happy and comfortable doing your services.

I'm sure out of 100 orders 1 or 2 clients don't go smoothly, for that you need to maintain your good name in the design & logo section without having to damage the problem client, you have a thousand ways to prevent harming you in your service.
Yeah YOSHIE, actually I don't mind to wait the delayed payment a little longer although the client agreed on upfront payment in the first place, since I consider my clients as friends. But it bothers me when the client changes the agreement while the work has been proceeded. Hopefully he and I can find a solution that not hurting anyone.



There are two points that enter my assessment after reading this topic. First, he broke the deal (ordered a logo then canceled by telling you to design the ANN thread). Second, don't appreciate your efforts that have worked on completing the initial order (logo) which is already 95%.

There was another possibility why he suddenly changed the deal and insisted on not paying the extra money. Firstly, it wants to test you and secondly there is a possibility that the company is not serious about their project.

Sorry if I involve myself in this matter.
Regarding negative or neutral feedback, I leave it to you as our other friends have said.
That makes sense, thank you for the feedback. No need to sorry since I open this thread here so everyone can write his opinions on the issue.



Its your call of course, but I don't see why it would be too harsh to leave him negative if in the end he refuses to pay you for the logo you designed. Its not your problem that he decided to change his opinion in the middle of it, created the logo by himself and now demands that you create something else for that money. Btw, he still didn't send the money for logo/ANN, right, still stalling?

I mean, you can leave him neutral as well with clear explanation so everyone doing any deals with him is warned, but the way I see it he basically tried to cheat you and for that negative is not too harsh. After all, if they are serious casino they wouldn't even bother with such trivial stuff that could endanger their reputation before they even started promotion here. Market is swarmed with shitty casinos that barely have enough money to start the business and based on his behavior your client might be one of them.
I'm still waiting his response, and yes, the payment as well. I would know his further explanation about the issue, and if he has an intention or not to get us a good solution. If he doesn't, then I'll leave a neutral feedback so everyone can see it Undecided


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December 12, 2022, 01:06:40 AM
 #22

You should've asked to be paid before starting. You shouldn't have sent the logo unless paid. He changed the deal he's at fault. If he wants to work with you he'll give further explanations. It's a new casino he'll be in need of designers, he'll be back.

I'm still waiting his response, and yes, the payment as well. I would know his further explanation about the issue, and if he has an intention or not to get us a good solution. If he doesn't, then I'll leave a neutral feedback so everyone can see it Undecided

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December 12, 2022, 03:38:40 AM
 #23


I'm still waiting his response, and yes, the payment as well. I would know his further explanation about the issue, and if he has an intention or not to get us a good solution. If he doesn't, then I'll leave a neutral feedback so everyone can see it Undecided



I'm sure he is now aware of this issue, if he wants to proceed to create an official announcement here in Bitcointalk, he will reach out to you and will sort things out and will try to come out with a win-win solution between the two of you, but if not the core team will choose other members or sign up with a new account to create an announcement and will just tell the community that they have nothing to do now with the guy you strike a deal with, the first option is the better one, we'll just hope that he'll pick that option that is to reach out to you and fix the issue.

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December 12, 2022, 04:34:11 AM
 #24

For the future you have own your rule about upfront payment above 70% until 80% if some one or companies ask logo design from your service, actually when finding with account level under member rank negotiation, they will not care when getting negative reputation later. I am sad heard your problem and later never have any deal without upfront payment when first time you accepted logo design.

I have the same cases with you but in real problem, I got 500 T-Shirt order of politician logo design, they only paid under 20% upfront payment and after all finishing we loss contact and their order not take after their politician loss in campaign.

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Pandu Geddon
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December 12, 2022, 04:41:28 AM
Merited by The Sceptical Chymist (3)
 #25

we'll just hope that he'll pick that option that is to reach out to you and fix the issue.

although he/they came back and fixed the problem with the OP, and all ended well. but everything clearly shows an unprofessional way of doing business. even they have just started badly. I'm not sure with management will get loyal partners and members.

if only the OP published the account, I'm sure a lot of forum users would have ignored it when they released the ANN thread.
I know everyone must have made mistakes. and it can be fixed. but in business, trust is very important. ignoring it would show the team's unprofessionalism. and a project like that has a bad future.


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December 12, 2022, 05:54:41 AM
 #26

You should've asked to be paid before starting. You shouldn't have sent the logo unless paid. He changed the deal he's at fault. If he wants to work with you he'll give further explanations. It's a new casino he'll be in need of designers, he'll be back.

I'm sure he is now aware of this issue, if he wants to proceed to create an official announcement here in Bitcointalk, he will reach out to you and will sort things out and will try to come out with a win-win solution between the two of you, but if not the core team will choose other members or sign up with a new account to create an announcement and will just tell the community that they have nothing to do now with the guy you strike a deal with, the first option is the better one, we'll just hope that he'll pick that option that is to reach out to you and fix the issue.

For the future you have own your rule about upfront payment above 70% until 80% if some one or companies ask logo design from your service, actually when finding with account level under member rank negotiation, they will not care when getting negative reputation later. I am sad heard your problem and later never have any deal without upfront payment when first time you accepted logo design.

Thank you for the suggestion guys, yeah I hope we can solve the issue together, and wouldn't happen again in future.



I have the same cases with you but in real problem, I got 500 T-Shirt order of politician logo design, they only paid under 20% upfront payment and after all finishing we loss contact and their order not take after their politician loss in campaign.

Damn that sucks, imagine the resources you have used for those shirts. Things could be harder in real life especially if your client is a 'big' person. I hope you have recovered the loss.



although he/they came back and fixed the problem with the OP, and all ended well. but everything clearly shows an unprofessional way of doing business. even they have just started badly. I'm not sure with management will get loyal partners and members.

if only the OP published the account, I'm sure a lot of forum users would have ignored it when they released the ANN thread.
I know everyone must have made mistakes. and it can be fixed. but in business, trust is very important. ignoring it would show the team's unprofessionalism. and a project like that has a bad future.
I agree with you, but I also believe on second chance, especially for a big project. After getting so many responses and supports from all of you, it helps me to rethink the decision of leaving negative trust. And hopefully, it could make the client to be more aware and professional on everything he does for his project.




Thank you again guys for all of the responses, I'll lock this thread and might reopen it again if I have an updated on it.



R


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