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Author Topic: CSGO500 SCAM BOOKIE AVOID - PROOF INSIDE.  (Read 207 times)
eminemballer (OP)
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January 13, 2023, 09:02:48 PM
Last edit: January 13, 2023, 09:13:36 PM by eminemballer
 #1

Hello Members,


I want to bring your attention to this SCAM bookmaker CSGO500.


They have voided perfectly valid bets and provided no clear evidence from their side or a valid reason as to why. I tried to contact them via live chat and their responses are just shocking. They literally voided my bets without ANY valid reason. I presented them the evidence that they should be paid and yet they ignored it. All other bookmakers paid out on the same bets.



The match in question is : https://www.aiscore.com/basketball/match-louvre-surabaya-bangkok-tiger/oj7x6sz6pxnt47g

I bet  TWO different BETS . OVER 173 and -20.5 handicap Handicap (incl. overtime) Louvre Surabaya (-20.5)



They for no clear reason VOIDED approximately $500 worth of bets.



Their response is : "Hey,
The odds on Total markets were wrong, and you have clearly abused them by placing multiple bets on that game, all pregame bets were refunded/cancelled, and live bets were correctly settled."


But i made HANDICAP bets as well as TOTALS. They seem to have chosen to ignore that fact?

 https://www.aiscore.com/basketball/match-louvre-surabaya-bangkok-tiger/oj7x6sz6pxnt47g

AI SCORE shows the pre match handicaps which were very close to the ones on this SCAM bookmaker. The same handicaps were offered on ALL other bookmakers and they are making up any excuse to not PAY their customers.


I urge you all to avoid using these scammers. I have attached proof of screenshots of my bets that were voided.


https://ibb.co/sVRSSfn  ---- PROOF!



SORRY ADMINS IF THIS IS THE WRONG SECTION - PLEASE KINDLY MOVE IT TO SCAM ACCUSATIONS. THANKS
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January 13, 2023, 09:34:02 PM
 #2

Hello,

We have received a wrong odds/void bet instruction for that market from our Sportsbook provider and we handled it accordingly. I'm sorry if you think it was valid, but we disagree.

Please,refer to our Terms of Service:

3.1. Sportsbook platform reserves the right to cancel any bet made on obviously “bad” odds, switched odds or a bet made after an event has started.
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January 13, 2023, 09:46:45 PM
 #3

That is purely a scam attempt. Can you back up your claim that the PRE MATCH lines were incorrect? AI scores exactly the same lines i took pre match , but i also took HANDICAPS.

Are you saying that two separate bets (TOTALS & HANDICAPS) were BOTH incorrect? When the rest of the world had the same lines and paid out without problems, magically your "provider" which you do not disclose told you to void all the bets?


Clear indication of a fraudulent attempt to not pay out winnings to a legitimate betting customer.


AVOID AT ALL COSTS!
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January 13, 2023, 10:00:08 PM
 #4

PRE MATCH ODDS AND LINES - THIS IS PROOF YOU ARE LYING. I took the same lines. If the claim you are making is valid that the lines incorrect, can you confirm what are the CORRECT lines for that match?


https://i.ibb.co/tqF77Kj/odds.png



SOME OF MY BETS:

https://i.ibb.co/tLXh45q/scam1.png

https://i.ibb.co/w0QhRT6/scam-two.png


How can you as the owner of the casino and sportsbook be sitting here and telling the public such blatant lies? Do you understand about Lines, Odds etc? It is time you provide some kind of PROOF that the bets i took had "incorrect lines" as i took a large selection of DIFFERENT bets.




Hello,

We have received a wrong odds/void bet instruction for that market from our Sportsbook provider and we handled it accordingly. I'm sorry if you think it was valid, but we disagree.

Please,refer to our Terms of Service:

3.1. Sportsbook platform reserves the right to cancel any bet made on obviously “bad” odds, switched odds or a bet made after an event has started.

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January 13, 2023, 10:03:10 PM
 #5

Hello,

We have received a wrong odds/void bet instruction for that market from our Sportsbook provider and we handled it accordingly. I'm sorry if you think it was valid, but we disagree.

Please,refer to our Terms of Service:

3.1. Sportsbook platform reserves the right to cancel any bet made on obviously “bad” odds, switched odds or a bet made after an event has started.


as a casino where you have owners you are free to set your rules or TOS and all customers who create accounts in your casino must respect your TOS, in this part we all agree, now when you come to this forum and say that your Sportsbook provider gave you wrong odds instructions and you don't provide any proof of that, it becomes something suspicious, I hope you understand that, moreover, if the problem is on your side and on the provider's side, because the customer is the one who should suffer the consequences of the your mistakes?

Anyway, as I said, you are a casino that has an owner and the owner of the casino sets the rules and the customer who creates an account at the casino just has to respect these rules, I just hope that at least you can post proof of what you just did post

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January 13, 2023, 10:06:39 PM
 #6

Yes exactly my point. They should post proof to show how the odds or lines they claim are incorrect at the time i placed the bet? I have already showed proof otherwise. I hope this is an eye opener for all other people just how shady this bookmaker is. In fact, I took 3 different bets and they claim all three were incorrect "odds".


HERE IS THE ICING ON THE CAKE!



I took the same bet on STAKE.COM - See the screenshot below - THEY FULLY PAID the won BET for the EXACTLY the same lines. Is CSGO500 a scam or not? You can make up your own mind. I hope they will do the right thing here and honour the won bets.


https://i.ibb.co/H2wRb85/SCAMMEPROOF3.png   <--- PAID out bets by STAKE.COM.
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January 13, 2023, 10:47:37 PM
 #7

We asked for an extended response from our sports provider, you can read it below.

https://imgur.com/3AmZnLZ

Moreover, the Stake bets you provided were LIVE bets. All your LIVE bets made on 500 were settled just fine as well.

https://imgur.com/duwtYaS

You know very well what you were doing, and I find this charade pretty sad.
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January 13, 2023, 11:01:04 PM
 #8

Do you have a problem with reading? I made three different bets.

Overa
Individual team overs
And team handicaps

You falsely claim that the correct line was 188 for overs. AI SCORE
AND oddsportal show other wise.

What about handicap bets and individual team overs?

And your actually wrong to claim that i only placed Live bets on stake.com.  I placed live and pre match as my screenshot clearly shows.

Your pathetic attempt to cover up this scam is really failing and for a mere 500usd you are going to loose alot of trust in your scam bookmaker.

Further proof from oddsportal that the lines and odds i took were correct at the time the bets were placed.

https://www.oddsportal.com/basketball/asia/abl/louvre-surabaya-bangkok-tiger-thunder-WvL9jvDR/#ah;1


You have been exposed!
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January 13, 2023, 11:09:53 PM
 #9


-snip


I understand your frustation as it has happened also to me in the past but there is nothing you can do about it. Sometimes the odds are indeed off for some reason but when that happens almost all casinos will always void the bets, which is also the right thing to do. So sorry to say, but I can understand the view of the casino and it is no scam.



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January 13, 2023, 11:17:22 PM
 #10

First I don't know if the problem is from you not following the terms and conditions of the gambling site you mentioned or if the operators are deliberately withholding your withdrawal, whatever the reason is you should try to avoid such sites next time or better still read some reviews about casinos before you make deposits on them.

thanks for warning us here:

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January 13, 2023, 11:41:14 PM
 #11

It's note the first time we heard about such kind of issues, and well, this can be considered a "radar" bet and all bookie will void it without appeal.  (this is the reason they have specific note on their TOS).

In the past I have received some details from a bookie related an issue like this...

If it could be possible to know... what it should be the real odds for these bets = the difference between the odds played by the user and odds that was "correct"?

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January 14, 2023, 07:31:19 AM
 #12

 Hi


I have placed 3 different bets. The odds cant be WRONG on all three. Its a clear scam to void my bets and not pay out






-snip


I understand your frustation as it has happened also to me in the past but there is nothing you can do about it. Sometimes the odds are indeed off for some reason but when that happens almost all casinos will always void the bets, which is also the right thing to do. So sorry to say, but I can understand the view of the casino and it is no scam.
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January 15, 2023, 07:02:00 PM
 #13

So Nothing to comment on the fact that i placed 3 different bets and you only said that the OVERS were invalid?

WHY did you not pay for the others?


Where can i report these thieves so they loose their licensing?


Thanks









Hello,

We have received a wrong odds/void bet instruction for that market from our Sportsbook provider and we handled it accordingly. I'm sorry if you think it was valid, but we disagree.

Please,refer to our Terms of Service:

3.1. Sportsbook platform reserves the right to cancel any bet made on obviously “bad” odds, switched odds or a bet made after an event has started.

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January 16, 2023, 06:50:34 AM
 #14

Hey eminemballer,

According to the screenshot that Suspect posted, the final decision was made by the provider with the reason why the bets were canceled and the casino has to comply with it.



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eminemballer (OP)
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January 18, 2023, 09:21:05 AM
 #15

Okay, even though that is a lie about the OVERS... WHAT ABOUT the other bets i took?


- TEAM TOTALS?
- TEAM HANDICAP


Why were those not paid out?
eminemballer (OP)
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January 19, 2023, 07:33:04 AM
 #16

Hey eminemballer,

According to the screenshot that Suspect posted, the final decision was made by the provider with the reason why the bets were canceled and the casino has to comply with it.

https://i.imgur.com/3AmZnLZ.png



OH so now both CSGO500 representatives are choosing to ignore my questions because they clearly have no valid reasons to void ALL my bets and just defrauded me out of 500usd?


AVOID THESE SCAMMERS!!!!!!!! They should be banned from this platform and not allowed to ADVERTISE. HOW DO I REPORT THEM?
eminemballer (OP)
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January 23, 2023, 12:55:18 PM
 #17

Hey eminemballer,

According to the screenshot that Suspect posted, the final decision was made by the provider with the reason why the bets were canceled and the casino has to comply with it.

https://i.imgur.com/3AmZnLZ.png



These scammers still refusing to comment?
eminemballer (OP)
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January 26, 2023, 10:05:46 PM
 #18

Hello,

We have received a wrong odds/void bet instruction for that market from our Sportsbook provider and we handled it accordingly. I'm sorry if you think it was valid, but we disagree.

Please,refer to our Terms of Service:

3.1. Sportsbook platform reserves the right to cancel any bet made on obviously “bad” odds, switched odds or a bet made after an event has started.




Dont you wanna answer the questions i raised above?
shasan
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February 06, 2023, 08:34:35 AM
 #19

We asked for an extended response from our sports provider, you can read it below.


You are operating a gambling site but you have not bought the copper membership. Would you like to buy a copper membership?

So, you usually observe those who have won several bets? Actually, I see all the gambling sites suspend bets. lower odd limit and suspend accounts only those who won bets and/or try to withdraw funds.
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