sportsbet.io scam 1731 usdt

[holydarkness]

I have to spend a lot of time trying to comprehend your story chronologically, thanks to the burst posting and repetitive info --and screenshots-- every now and then. And I actually have been following your thread since day one, just to emphasize how tangled this thread is. If I may be honest, it's quite annoying to have to open an ibb link in the middle of digesting your wall of text just to see that it's the same evidence provided several post above, over and over. Or the same questions and statements reposted. I would very very politely ask you to please take a good care of your keyboard and spare them from a premature worn out due to the heavy work you tax them with by typing every few minutes.

Before you can accuse me to be a friend of Steve, allow me to save your time --and keyboard's mechanism-- by saying I am not. I can go long and long with my defenses but the point is, no I am not, I have zero business with him and didn't get anything from whatever the outcome of this case other than finding the truth behind your case.

If I may add, just to strengthen that I am siding with the party called "finding the truth", it's way past bedtime in my local time and I have about 90+ chat bubbles from a friend in my personal phone, dissecting her day and catching up with me with a very interesting topics that I'd really prefer to spend my time there, typing my reply and response, which no doubt I'd enjoy more, yet here I am, trying to understand what actually happened.

Ok, that's my wall of text, which rather not important and irrelevant, hence the font color.

At this point, we might be just beating the dead horse as Steve had said that the matter is now out of his hand and we can only wait for --and comply with-- E-gaming commission's decision, but if I may straighten a few things... I think what actually happened to your account was: it's initially locked for 48 hours due to the new creation, first deposit, or whatever other reason. It's not uncommon. I have a first hand experience where an exchange I frequently use locked me for 24 hours because I resetted my password, and I vaguely remember a platform also applied a 48h lockdown time from the initial account creation. But on your case --again, if I may suggest from what I understand-- during this 48h lockdown, the compliance team suspected you of multi-acc, which is why you're still unable to wd after 48h passed; it's no longer due to the 48h lockdown, it's because your account is under investigation.

IF your account is indeed not related to the ones they pointed out on their email, they'll more than happy to unblock your account and proceed with your withdrawal. For this, they asked your patience to wait for 5 working days, which I assume they needed to contact and ask and verify the other accounts. This answered your question why they "didn't" ask another accounts. They did, you just didn't know that they asked because they asked personally to those accounts' email, which you certainly don't have access to... unless you somehow have, and that's why you're so sure those other accounts are not being investigated?

Second, about how unresponsive and unhelpful Steve is,

[...]

I never refuse Steve help, but Steve did not tried to help me at any moment and after I spent hours investigate sportsbet.io I think he is the owner an he pulls the shots. There was no help from him side and as you can see he is not willing to answer my questions that I raised .

[...]

We all know this is not true. He addressed your concern right away when he noticed it. Exhibit one^[1], it happened behind the screen so it's not on public information, but I also PMed Steve the moment I saw him online. At the time I finished writing and sending my PM, I saw that he's already replied here, proving that once he went online and saw jeremypwr's PM, he went straight to this thread. Exhibit two^[2], he promised to take your matter to his hand and see through it himself, to escalate the issue and give you an answer within this week. That would be 19th at the latest instead of 20th, or even by tomorrow, 17th, if we assume he referred to week in a workdays. It's faster than the initial deadline, but unfortunately, you choose to take a different path.


<sup>[1]



[2]</sup>

[...]
I will instigate the scenario of your account issue this week.

[...]
As mentioned, I will take the time to review the information and process. I will give you a full explanation this week.

regards,

Steve.
Sportsbet.io

Next, I wanted to dissect the cases you mentioned here one by one, but that'll require me to at least skim through all of those threads to get a better grip of each of the situation, and as I said, it's already past bed time in my time zone, so I'll gladly do it tomorrow when time allows me to.

[1715247277]

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[1715247277]

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[pxdi]

I have to spend a lot of time trying to comprehend your story chronologically, thanks to the burst posting and repetitive info --and screenshots-- every now and then. And I actually have been following your thread since day one, just to emphasize how tangled this thread is. If I may be honest, it's quite annoying to have to open an ibb link in the middle of digesting your wall of text just to see that it's the same evidence provided several post above, over and over. Or the same questions and statements reposted. I would very very politely ask you to please take a good care of your keyboard and spare them from a premature worn out due to the heavy work you tax them with by typing every few minutes.

Before you can accuse me to be a friend of Steve, allow me to save your time --and keyboard's mechanism-- by saying I am not. I can go long and long with my defenses but the point is, no I am not, I have zero business with him and didn't get anything from whatever the outcome of this case other than finding the truth behind your case.

If I may add, just to strengthen that I am siding with the party called "finding the truth", it's way past bedtime in my local time and I have about 90+ chat bubbles from a friend in my personal phone, dissecting her day and catching up with me with a very interesting topics that I'd really prefer to spend my time there, typing my reply and response, which no doubt I'd enjoy more, yet here I am, trying to understand what actually happened.

Ok, that's my wall of text, which rather not important and irrelevant, hence the font color.

At this point, we might be just beating the dead horse as Steve had said that the matter is now out of his hand and we can only wait for --and comply with-- E-gaming commission's decision, but if I may straighten a few things... I think what actually happened to your account was: it's initially locked for 48 hours due to the new creation, first deposit, or whatever other reason. It's not uncommon. I have a first hand experience where an exchange I frequently use locked me for 24 hours because I resetted my password, and I vaguely remember a platform also applied a 48h lockdown time from the initial account creation. But on your case --again, if I may suggest from what I understand-- during this 48h lockdown, the compliance team suspected you of multi-acc, which is why you're still unable to wd after 48h passed; it's no longer due to the 48h lockdown, it's because your account is under investigation.

IF your account is indeed not related to the ones they pointed out on their email, they'll more than happy to unblock your account and proceed with your withdrawal. For this, they asked your patience to wait for 5 working days, which I assume they needed to contact and ask and verify the other accounts. This answered your question why they "didn't" ask another accounts. They did, you just didn't know that they asked because they asked personally to those accounts' email, which you certainly don't have access to... unless you somehow have, and that's why you're so sure those other accounts are not being investigated?

Second, about how unresponsive and unhelpful Steve is,

[...]

I never refuse Steve help, but Steve did not tried to help me at any moment and after I spent hours investigate sportsbet.io I think he is the owner an he pulls the shots. There was no help from him side and as you can see he is not willing to answer my questions that I raised .

[...]

We all know this is not true. He addressed your concern right away when he noticed it. Exhibit one^[1], it happened behind the screen so it's not on public information, but I also PMed Steve the moment I saw him online. At the time I finished writing and sending my PM, I saw that he's already replied here, proving that once he went online and saw jeremypwr's PM, he went straight to this thread. Exhibit two^[2], he promised to take your matter to his hand and see through it himself, to escalate the issue and give you an answer within this week. That would be 19th at the latest instead of 20th, or even by tomorrow, 17th, if we assume he referred to week in a workdays. It's faster than the initial deadline, but unfortunately, you choose to take a different path.


^[1]
https://i.ibb.co/CsVRjGM/PM.jpg
https://i.ibb.co/wKcMcD5/Reply.jpg

^[2]

[...]
I will instigate the scenario of your account issue this week.

[...]
As mentioned, I will take the time to review the information and process. I will give you a full explanation this week.

regards,

Steve.
Sportsbet.io

Next, I wanted to dissect the cases you mentioned here one by one, but that'll require me to at least skim through all of those threads to get a better grip of each of the situation, and as I said, it's already past bed time in my time zone, so I'll gladly do it tomorrow when time allows me to.

I appreciate your help but here  is my story chronologically whith evidence  ( https://i.ibb.co/bB0wHK7/Notification.png ):
1 ) 12 February 2023 at 6:39 PM I create my account to sportsbet.io with username: pxdi .

2) 12 February 2023 at 10:39 PM I made my first deposit in value of 836.28 USDT from my binance account and shortly after I place the bet on NFL Final , bet here: https://i.ibb.co/SJ0SXrP/mybet.png

3) 13 February 2023 at 5:17 AM they credit my account with 1731.11 USDT and they offer me a reward of 0.27 USDT , see here my balance: https://i.ibb.co/D4xPxbm/wallet.png

4) 13 February 2023 at 5:37 AM they decline my withdrawal of 1231.11 USDT see here: https://i.ibb.co/bB0wHK7/Notification.png

5) 13 February 2023 at 6:53 AM they ask for verification " please go to your Account page and complete the verification." and comply right after and send them an email.

6) 13 February 2023 at 7:27 PM after almost 13 hours from their last emails they ask me again to send the same documents but using a link they gave me via email, again I comply and send them documents .

7) 14 February 2023 at 7:44 AM after 12 hours from their last email I received : "that your account was disabled due to being flagged for multi accounting by our security systems"

8 ) 14 February 2023 at 8:22 AM since I had only 1 account and I felt this is not fair I open this thread here.

9) 14 February 2023 at 04:07 PM @jeremypwr who seem like a nice guy in the first place , but in reality he is part of this scam says : "This sounds like an honest misunderstanding and I have already notified Steve.
He should be in contact with you shortly."

10) 14 February 2023 at 10:39 PM at more than 48 hours after my deposit according to their website/ system that shows message : "You are unable to withdraw for 48 hours after making a deposit due to security reasons. "  see here: https://i.ibb.co/nMHmPhw/withdraw.png which is a LIE , if that message isn't a true statement then just don't put it out there, remove it, because you make people to wait 48 hours for nothing!

This was the moment that after reading so many complaints about sportsbet.io online and after I saw that their message is a lie , I panic a bit .

11) 15 February 2023 at 05:45 PM  Steve reply here for the first time, but as you can see from his message his main concern was that I post my story on their main chat of the website ,club talk, where all the customers can see how they act with customers like me and of course was unpleasant for them and tells me that "I will take the time to review the information and process. I will give you a full explanation this week."

WOw and after just 21 minutes:

12) 15 February 2023 at 06:06 PM after Steve took a long long time to have a look into a case that last for 3 days of just 21 minutes decide to tell me via email to withdraw my deposit and to fuck off because they are not willing to pay my winnings just because in their view I have multiple account.

Now really isn't this stealing

You credit my account with 1731 USDT then you suddenly decide to pay only 836 USDT and steal the 895 USDT left ??

Now if you are impartial like you said can you admit few things:

1) Steve decide to ignore my legit questions that I raise to him

2) It is obvious that my bet was placed honest, don't you think that they should pay it since I had no leverage on it , it was a major event, NFL Final , I can't cheat in any way even if I wanted too.

3) You don't think that they should remove the message "You are unable to withdraw for 48 hours after making a deposit due to security reasons. "  if they are going to need more than that ?

4) If my bet was lost, will they still refund me


Finally I truly believe that Steve or anybody with decision power from sportsbet.io wanted this to end they could have send me the winnings of 895 USDT and I will end any debate with the promise that I will not open another account ever with them and if they want they can close my account.

Maybe people from here don't know that I will tell right now, Curaçao eGaming inform both parties that we should try to settle :

"In accordance with the IP-agreement, the Executive is required to provide Curaçao eGaming and the Player with proof within seven working days after having received this formal notice, that the Operator has reached out to the Player and that it is working to resolving differences between the Operator and the Player.
 
CEG will monitor mutual attempts to resolve the said dispute as part of its Alternate Dispute Resolution"

So this can be solved very easy if sportsbet.io wanted , all they have to do is to pay the legit winnings I made!

Here is message that I sent to both sportsbet.io and Curaçao eGaming where I stated that all I want is to receive my winnings: https://i.ibb.co/MsMG6Gb/request.png

[holydarkness]

I appreciate your help but here  is my story chronologically whith evidence  ( https://i.ibb.co/bB0wHK7/Notification.png ):
1 ) 12 February 2023 at 6:39 PM I create my account to sportsbet.io with username: pxdi .

2) 12 February 2023 at 10:39 PM I made my first deposit in value of 836.28 USDT from my binance account and shortly after I place the bet on NFL Final , bet here: https://i.ibb.co/SJ0SXrP/mybet.png

3) 13 February 2023 at 5:17 AM they credit my account with 1731.11 USDT and they offer me a reward of 0.27 USDT , see here my balance: https://i.ibb.co/D4xPxbm/wallet.png

4) 13 February 2023 at 5:37 AM they decline my withdrawal of 1231.11 USDT see here: https://i.ibb.co/bB0wHK7/Notification.png

5) 13 February 2023 at 6:53 AM they ask for verification " please go to your Account page and complete the verification." and comply right after and send them an email.

6) 13 February 2023 at 7:27 PM after almost 13 hours from their last emails they ask me again to send the same documents but using a link they gave me via email, again I comply and send them documents .

7) 14 February 2023 at 7:44 AM after 12 hours from their last email I received : "that your account was disabled due to being flagged for multi accounting by our security systems"

8 ) 14 February 2023 at 8:22 AM since I had only 1 account and I felt this is not fair I open this thread here.

9) 14 February 2023 at 04:07 PM @jeremypwr who seem like a nice guy in the first place , but in reality he is part of this scam says : "This sounds like an honest misunderstanding and I have already notified Steve.
He should be in contact with you shortly."

10) 14 February 2023 at 10:39 PM at more than 48 hours after my deposit according to their website/ system that shows message : "You are unable to withdraw for 48 hours after making a deposit due to security reasons. "  see here: https://i.ibb.co/nMHmPhw/withdraw.png which is a LIE , if that message isn't a true statement then just don't put it out there, remove it, because you make people to wait 48 hours for nothing!

This was the moment that after reading so many complaints about sportsbet.io online and after I saw that their message is a lie , I panic a bit .

11) 15 February 2023 at 05:45 PM  Steve reply here for the first time, but as you can see from his message his main concern was that I post my story on their main chat of the website ,club talk, where all the customers can see how they act with customers like me and of course was unpleasant for them and tells me that "I will take the time to review the information and process. I will give you a full explanation this week."

WOw and after just 21 minutes:

12) 15 February 2023 at 06:06 PM after Steve took a long long time to have a look into a case that last for 3 days of just 21 minutes decide to tell me via email to withdraw my deposit and to fuck off because they are not willing to pay my winnings just because in their view I have multiple account.

Now really isn't this stealing

You credit my account with 1731 USDT then you suddenly decide to pay only 836 USDT and steal the 895 USDT left ??

I think I'd have to address an elephant in the room thread: that you seemed to perceive their response time is slow, as evidenced as well as to address your chronological order number 1-8.

May I point out that it's just 26h:48m [I fixed your minutes to match your screenshot] give or take couple hours to match the difference between your local time [the time your withdrawal is locked according to the screenshot, which in your local time] and the time applied by the forum when you create this thread, which UTC +0. Wouldn't you agree that it's too rash? You're trying to clear an issue with a platform which operates worldwide and caters probably hundreds, if not thousands, of complaints and disputes everyday. They need time to address each of the ticket raised in chronological order, from the earliest to the latest, and then back to reply from the earliest response to the latest. Expecting them to response within minutes is rather... rash, IMO.

I am not lecturing you or trying to say you're wrong, it's completely to someone's consideration and decision when they should open a thread to address the concern, I just try to point out that your chronology number 1-8 --which repeated various times in various forms throughout this thread-- didn't really help your case, it only paint you as someone impatient and that this case probably wouldn't need to be escalated to this point and situation if you exercised some restraint.

For point number 9, how exactly does jeremypwr, according to your opinion, is part of "this scam"? He tried to oversee and help your case by notifying sportsbet's representative, and it's proven to be worked. Steve did come here the instance --I assume-- he read jeremypwr's PM.

Point number 10, I'd have to agree with you. If the case is like what I assumed, that initially you're locked out due to the 48h policy but then within that timeframe they suspected you of multi-acc, then the message should not said what's shown, but instead something like this or this. I believe this is an oversight because they're already and currently in communication with you in regards of multi-acc --chronology number 5-7, which happened before number 10-- so it's very possible that they didn't check your account again to change the message displayed.

11, this is quite interesting, perhaps a language barrier made you perceived the post wrongly, as you stated that English is far from your primary language, but allow me to quote the exact post Steve gave as his first response and break it down

Hi pxdi,

First of all, please don't panic post on every available known outlet to sportsbet.io. This does you no favors, and most of all, this does not speed up our process of getting back to you.

We have a fraud/security and payments team who are dealing with many facets of operating a sportsbook and casino.

I will instigate the scenario of your account issue this week.

We processed over 100,000 withdrawls last month alone, so I can assure you if everything is as sweet and innocent as you suggest, there would be no problem here.

The panic posting, emailing, spamming club talk chat and trusting in Trustpilot to get you an overturned result leads me to believe you are aware of what I am going to find out.

As mentioned, I will take the time to review the information and process. I will give you a full explanation this week.

regards,

Steve.
Sportsbet.io

I don't see where he's more concerned that you spammed their system. He gave you his words that he'll see your case himself, which means escalating it and sped it up --it's certainly a privilege, he cut the line for you-- and urged you to show some restraint and stop raining all of their media. This is not without reason.

Panic posting here, as I've also said earlier, just made it difficult for the neutral overseer --and whoever read your thread-- to comprehend the situation. Wall of repetitive text and screenshots just made people lost track and focus of the issue.

Emailing, well... it's actually quite impressive, if I may be honest, 400 emails certainly shows dedication... or a lot of free time at hand. But allow me to explain this as well on why Steve urged you to stop doing so. Other than because it will clog their system, the way ticket-addressing adapted by many platform --far as I know-- is by queue number.

When you sent them an email, your email got into a queue. Let's say you're the 137th person emailing them that day --or during certain timeframe-- you're on queue number 137, which means your email and complain will be addressed after they addressed #136. If you send them another email, your previous queue would be voided and your newest will be the one active. Which means, suppose you're initially at 137, your second email --that's sent before they can even address the earlier email-- would be pushed to the back of the queue, perhaps number 159. Your 359th email? It probably pushed you to the 666th. Your 400th? Maybe somewhere on the thousand-th.

So yeah, Steve's advise to stop panic emailing is actually to help you and the other customers. He already put your case on his plate and tried to track down your email. If it kept jumping queue, it'll just make it harder for him to clear the issue. [Of course, this is statement and explanation made based on my knowledge and assumption, anyone is free to correct me if they have a better knowledge and experience on this matter]

Spamming their chatroom, I think it's more to protect the interest of their community than to protect their name from "the expose". Put yourself in a sportsbet user's shoes, they tried to engage in a discussion, or tried to ask something, and their chat kept being cut by someone complaining a repetitive words that's effectively rendered the chat room non-functional, wouldn't you be annoyed? Now put yourself on the chatroom admin's shoes, they tried to engage with their user and their response kept being pushed out of the screen by the same complaint, wouldn't you find it irritating? IMO, it's not about Steve concerned about how they treated their one specific customer --especially as he's already offered to take the matter to his own hand-- it's about making sure the entire system works and able to cater everybody's interest.

Next, point/chronology number 12. I didn't see this screenshot in any of your post, perhaps I lost it between the repetitive links, would you please share us again the exact screenshot?

This is the end of addressing the first part of your post. Now we go to your second part, which I'll breakdown to parts without changing the point of the questions,

Now if you are impartial like you said can you admit few things:

1) Steve decide to ignore my legit questions that I raise to him

He tried to, but you forced it out of his hand when you escalated the case to CEG,

[...]
As you have since gone and placed an official complaint with E-gaming commission in Curacao, the matter is now with them and I didn't even get a chance to dig into your case due to your impatience.

As always, we will wait for the process of e-gaming curacao ( which is long and drawn out ) and we will adhere to any findings they have.
This also means I am no longer in a position to comment on your case now it has been taken up with the commission.

Im sure we can all agree on that matter.

regards,

Steve.

2) It is obvious that my bet was placed honest, don't you think that they should pay it since I had no leverage on it , it was a major event, NFL Final , I can't cheat in any way even if I wanted too.

According to their TnC which you've agreed upon signing up, specifically 18.1.(ix) the answer is yes and no,

18. Cancellations, Suspensions and Closure
18.1.    Without restricting our ability to rely on other remedies that may be available to us, we may suspend and/or terminate your account, cancel any outstanding bets and/or confiscate any or all funds in your account at our absolute discretion if:
[...]
(ix) we suspect that you have registered, manage or direct your betting activity on multiple user accounts in an attempt to hide your betting activity, bypass our set trading limits or violate any promotion Terms and Conditions

If your account is found to be the one and only you have, thus not multi-acc ing, and as your bet is legal --at least that's the assumption when this post is made-- then yes, they'll be more than happy to restore your account, there are instances of this events, like this one for example. But if their suspicion proven to be correct, then no, you'll not get your winning bet, it'll be voided as per your agreement with them upon sign up.

3) You don't think that they should remove the message "You are unable to withdraw for 48 hours after making a deposit due to security reasons. "  if they are going to need more than that ?

Explained above, it might be an oversight and that the case is developed to something else where the 48h-after-deposit is no longer the case, its --used to be-- 5 working days to investigate the matter of multi acc. But will you be more comfortable if they changed the message on your profile now?

4) If my bet was lost, will they still refund me

I don't think I understand. Do you mean if you lost a bet and asked for the bet to be voided? Then no, why would a betting platform allows a lose bet to be voided just because the user asked for it? It called gambling, not charity event.

If you mean to ask that if your acc is proven to be multi-acc abuse and we suppose the bet was a lose bet instead of a winning, I'm not at the capacity or position to answer this, but if we consult to their TnC, the answer is they're actually allowed --and you agreed-- to confiscate all of your funds.

Finally I truly believe that Steve or anybody with decision power from sportsbet.io wanted this to end they could have send me the winnings of 895 USDT and I will end any debate with the promise that I will not open another account ever with them and if they want they can close my account.

Maybe people from here don't know that I will tell right now, Curaçao eGaming inform both parties that we should try to settle :

"In accordance with the IP-agreement, the Executive is required to provide Curaçao eGaming and the Player with proof within seven working days after having received this formal notice, that the Operator has reached out to the Player and that it is working to resolving differences between the Operator and the Player.
 
CEG will monitor mutual attempts to resolve the said dispute as part of its Alternate Dispute Resolution"

So this can be solved very easy if sportsbet.io wanted , all they have to do is to pay the legit winnings I made!

Here is message that I sent to both sportsbet.io and Curaçao eGaming where I stated that all I want is to receive my winnings: https://i.ibb.co/MsMG6Gb/request.png

And they did, the Operator had tried to reach out and working on resolving the difference with you, that's what Steve tried to do here but you decided to take a different course

[pxdi]

For point number 9, how exactly does jeremypwr, according to your opinion, is part of "this scam"? He tried to oversee and help your case by notifying sportsbet's representative, and it's proven to be worked. Steve did come here the instance --I assume-- he read jeremypwr's PM.

One way user @jeremypwr tells me "This sounds like an honest misunderstanding and I have already notified Steve.
He should be in contact with you shortly. " on other way he rush and post on my trust that "Multi-accounting scammer/liar/fraud who got caught and now claims Sportsbet is "stealing" 895 usdt from him.Even after Sportbet was kind enough to return his initial deposit of 836 usdt, he continues to copy and paste his spam posts."

So you can see how the same guy once take your side and then switch without any evidence that I have multiple accounts and he is also part of sportsbet.io as you probably know already.

He tried to, but you forced it out of his hand when you escalated the case to CEG

No he did not not try at any moment to answer my questions, not here, not on email, not anywhere. My question were:

1) If I had any other account why would I not bet there and create a new account? You don't have any deposit bonus and rewards I suppose are better once you get higher in rankings , so what advantage I could ever have if I had a second account?.

2) Why you did not ask verification on other account ( there are none ) and you ask now on : pxdi ? I think is obvious that you did not had any other account where to ask for verification and you ask only on the single account I have.

3) Why are so many complaints about sportsbet.io ? This is one of the reason I panic in the first place! everywhere on this forum we see complaints about sportsbet.io , on trustpilot more than half of reviews are 1 start and you have 3 stars average out 5, while your competitor stake 4.5 stars average out 5.


4) Why you do not pay a legit bet? we both know and I show evidence here that my bet is legit and you basically stole 895 USDT from my player account  and any joy I had after placing a winning bet.

5) If my bet was lost. Would you refund it? or just kept my money and then you let me to make other deposits .

and this questions are still ignored.

According to their TnC which you've agreed upon signing up, specifically 18.1.(ix) the answer is yes and no

That article in their TnC has to change, basically it gives them right to do whatever they want to player account, if they don't want to pay they don't , they are God and you should obey to whatever shit they are giving to you even if your bet was on major event on which you could not have any edge.

Not honor a bet that was legit placed and which could end in both ways , player losing their funds if they lose bet or player winning the bet and taking the funds in my case 1731 for me it looks like scam, that bet could end only in 2 possible ways, either won or lost, there is no grey area, there should not be a 3rd option.

My questions to you are and I kindly want an answer with yes or no:

1) Was my bet placed on Kansas City Chiefs to win ? Yes  / No

2) Did Kansas City Chiefs won the NFL Final ? Yes / No

3) Will any legit sportsbook pay Kansas City Chiefs as NFL Final winners ? Yes / No

the Operator had tried to reach out and working on resolving the difference with you, that's what Steve tried to do here but you decided to take a different course

No they did not, Steve only posted here after I post on sportsbook chat, but it's ok, I can admit that I rushed things because I panic after I saw so many complaints online about sportsbet.io with users having the same issue like me and the trigger for me and what made me angry a lot was the fact that I waited 48 hours because of the message "You are unable to withdraw for 48 hours after making a deposit due to security reasons. " and then to find out that that message is a lie.


and I want to say so everybody can see:

I admit that I should gave more time to sportsbet.io to look into my case and I should not rush things , but the panic and what trigged me was that they were unfair with 2 things:

1) Accusing me of having multiple accounts since I have only 1 which I comply with their request and send them my documents and I still do not understand why anybody will need 2 or more accounts since you don't have any deposit bonus and probably their reward center is better once you climb through rankings .

2) Message "You are unable to withdraw for 48 hours after making a deposit due to security reasons. " and after waiting + 48 hours not to be able to withdraw, that message could not be there at all or could be replaced with contact support or anything like this , for me that is a lie.

 The fact that I saw so many complaints about sportsbet.io everywhere made me to panic and be impatient and I also wanted to be able to use my funds and bet , probably on long run I would end up losing them to sportsbet.io eventually but I still wanted to use them.


Finally after staying up all night watching NFL final and see how your team come back from behind and win NFL final , see your account credited to 1731 USDT and just after that somebody to take your joy of winning it simply angry me.

I don't have any other accounts, I am not a big stake player , I place bets for purely enjoy of betting and recreational, but it makes me angry when you finally win something and somebody just decide to take your money, this is not fair, my deposit was honest, my bet was honest, I have no edge over the bet and they should pay the bet .


 

[holydarkness]

This thread and post has became --at least for me-- really really confusing and lengthy, filled with wall of text. I'll try to make it easier to understand by separating each topic into sections

For point number 9, how exactly does jeremypwr, according to your opinion, is part of "this scam"? He tried to oversee and help your case by notifying sportsbet's representative, and it's proven to be worked. Steve did come here the instance --I assume-- he read jeremypwr's PM.

One way user @jeremypwr tells me "This sounds like an honest misunderstanding and I have already notified Steve.
He should be in contact with you shortly. " on other way he rush and post on my trust that "Multi-accounting scammer/liar/fraud who got caught and now claims Sportsbet is "stealing" 895 usdt from him.Even after Sportbet was kind enough to return his initial deposit of 836 usdt, he continues to copy and paste his spam posts."

So you can see how the same guy once take your side and then switch without any evidence that I have multiple accounts and he is also part of sportsbet.io as you probably know already.

You'll probably accuse me to be in the same league with him after I said this, but unfortunately this is the truth and I have to spell it out, feedback is given based on the user's opinion toward other user. And so far, his opinion is arguably rather correct. His feedback, as you've also quoted, said,

Multi-accounting scammer/liar/fraud who got caught and now claims Sportsbet is "stealing" 895 usdt from him.

This is based on possible truth, thus arguably correct. If we apply the rule of "guilty until proven otherwise" their system caught you as suspicious and possible multi acounting. Until CEG gave their verdict, the common belief is that you're related to "punt10", "best10", "adi25", and "winwin10".

Of course, sportsbet --and by sportsbet, I mean Steve-- could verify this in matter of minutes or hours, when he had free time on his agenda, sometime arond this week, but unfortunatelly that's not possible anymore as this case is now under CEG's jurisdiction.

Even after Sportbet was kind enough to return his initial deposit of 836 usdt, he continues to copy and paste his spam posts."

We like it or not, this statement is 100% correct. you continuously spam posting with copy and paste content.

So, we can't exactly say his feedback is not based on truth. As well as just because his feedback said something that didn't work on your favor it instantly means he's on the bed with sportsbet.

He tried to, but you forced it out of his hand when you escalated the case to CEG

No he did not not try at any moment to answer my questions, not here, not on email, not anywhere. My question were:

[...]
and this questions are still ignored.

He tried to give you an even better solution, namely escalating your issue and cleared it out earlier than the timeframe given by sportsbet compliance team. Sadly, this couldn't happen because the matter was taken out of his hand.

But if you really curious on these questions, FatFork has actually explained them here. If I may repost it, and add my own words to divulge it further

1) If I had any other account why would I not bet there and create a new account? You don't have any deposit bonus and rewards I suppose are better once you get higher in rankings , so what advantage I could ever have if I had a second account?.

As for why would someone create multiple accounts, there could be various reasons. Some may do so to take advantage of signup bonuses and promotions, while others might want to avoid any betting restrictions imposed on their account. However, what's important to remember is that creating multiple accounts violates the terms and conditions of the casino, which could lead to the termination of all accounts and the loss of any associated funds.

2) Why you did not ask verification on other account ( there are none ) and you ask now on : pxdi ? I think is obvious that you did not had any other account where to ask for verification and you ask only on the single account I have.

How do you know they didn't ask for verification from other accounts???

I've also addressed this issue, as below

[...]
For this, they asked your patience to wait for 5 working days, which I assume they needed to contact and ask and verify the other accounts. This answered your question why they "didn't" ask another accounts. They did, you just didn't know that they asked because they asked personally to those accounts' email, which you certainly don't have access to... unless you somehow have, and that's why you're so sure those other accounts are not being investigated?

3) Why are so many complaints about sportsbet.io ? This is one of the reason I panic in the first place! everywhere on this forum we see complaints about sportsbet.io , on trustpilot more than half of reviews are 1 start and you have 3 stars average out 5, while your competitor stake 4.5 stars average out 5.

I can understand that this is the source of all of this mess, you read the reviews and got panicked. I am not sure if you're familiar with trustpilot and this forum prior to this case, but if you didn't, it's a common knowledge throughout this forum that trustpilot is well... not that trustworthy. People can be --and are-- paid to wrote positive review there, as well as can be paid by competitors to write bad reviews for other platform. That is why everybody need to take the review --or basically every review anywhere-- with grains of salt, and dash of lime.

4) Why you do not pay a legit bet? we both know and I show evidence here that my bet is legit and you basically stole 895 USDT from my player account  and any joy I had after placing a winning bet.

Because that winning amount is still under investigation. If you're proven to violate the ToS --that you've agreed upon signing up-- you're bound by the contract that you accept and allow them to confiscate your fund. They played nice enough by letting you re-claim your deposit, because they actually have the rights  --which, again, you've agreed-- to confiscate all of your fund.

Once your case is cleared and you're proven to be honest, I think sportsbet will be more than happy to release that winning amount and you can withdraw them. But again, it's all depends on CEG's decision what action should be taken for your case. Both parties has to agree and comply with whatever verdict they gave.

5) If my bet was lost. Would you refund it? or just kept my money and then you let me to make other deposits .

Answered above,

I don't think I understand. Do you mean if you lost a bet and asked for the bet to be voided? Then no, why would a betting platform allows a lose bet to be voided just because the user asked for it? It called gambling, not charity event.

If you mean to ask that if your acc is proven to be multi-acc abuse and we suppose the bet was a lose bet instead of a winning, I'm not at the capacity or position to answer this, but if we consult to their TnC, the answer is they're actually allowed --and you agreed-- to confiscate all of your funds.

According to their TnC which you've agreed upon signing up, specifically 18.1.(ix) the answer is yes and no

That article in their TnC has to change, basically it gives them right to do whatever they want to player account, if they don't want to pay they don't , they are God and you should obey to whatever shit they are giving to you even if your bet was on major event on which you could not have any edge.

Not honor a bet that was legit placed and which could end in both ways , player losing their funds if they lose bet or player winning the bet and taking the funds in my case 1731 for me it looks like scam, that bet could end only in 2 possible ways, either won or lost, there is no gray area, there should not be a 3rd option.

That's... basically the TnC of every sportsbet and gambling platform out there. You want them all to change their article? You're free to try asking them, but I don't think they'll welcome the idea.

It is why this forum have this sub-board and a lot of DT gave their time and efforts --in my case right now, a serious case of migraine-- voluntarily to oversee each of the case raised, to help everyone see the truth. There are case of a platform abusing this TnC and there are case where the user tried to scam the platform and play victim, and the DTs are not siding with anyone, they --should-- remains neutral. If a platform proven to abuse their TnC, they can expect a rainshower of negative feedback and a very pretty looking red banner above every single thread they have, take a look at this recent one for example. The same thing also applied if an user is proven to try to cheat the platform.

My questions to you are and I kindly want an answer with yes or no:

1) Was my bet placed on Kansas City Chiefs to win ? Yes  / No

2) Did Kansas City Chiefs won the NFL Final ? Yes / No

3) Will any legit sportsbook pay Kansas City Chiefs as NFL Final winners ? Yes / No

1) yes
2) yes
3) yes

But you seemed to failed to understand the situation here. Your winning bet was confiscated not because they didn't want to pay or consider that bet as invalid. It's not because they did't accept or acknowledge the result. Your winning bet was confiscated simply because they suspected you of multi-acc, which breach their TnC, which validate them to confiscate your fund until they've done with their investigation; the investigation and decision that now fall on the hand of CEG.

the Operator had tried to reach out and working on resolving the difference with you, that's what Steve tried to do here but you decided to take a different course

No they did not, Steve only posted here after I post on sportsbook chat, but it's ok, I can admit that I rushed things because I panic after I saw so many complaints online about sportsbet.io with users having the same issue like me and the trigger for me and what made me angry a lot was the fact that I waited 48 hours because of the message "You are unable to withdraw for 48 hours after making a deposit due to security reasons. " and then to find out that that message is a lie.

They did. The compliance team asked you to be patient and allows them five working days to solve this issue, it's there on the email as evidence. And I think it's quite hard to believe that Steve only posted here after you rained their chat. I can't see him sitting on his office monitoring the chatroom got swamped by a spam of copy and paste and then run to this forum to look into the matter. I think it's more because he has few minutes of free time on his hand, logged into his account here, saw a PM --or two, or three-- and addressed the issue right away.

All in all, saying that they had not tried to reach out and working on resolving the issue is an incorrect statement.

and I want to say so everybody can see:

I admit that I should gave more time to sportsbet.io to look into my case and I should not rush things , but the panic and what trigged me was that they were unfair with 2 things:

1) Accusing me of having multiple accounts since I have only 1 which I comply with their request and send them my documents and I still do not understand why anybody will need 2 or more accounts since you don't have any deposit bonus and probably their reward center is better once you climb through rankings .

2) Message "You are unable to withdraw for 48 hours after making a deposit due to security reasons. " and after waiting + 48 hours not to be able to withdraw, that message could not be there at all or could be replaced with contact support or anything like this , for me that is a lie.

3) The fact that I saw so many complaints about sportsbet.io everywhere made me to panic and be impatient and I also wanted to be able to use my funds and bet , probably on long run I would end up losing them to sportsbet.io eventually but I still wanted to use them.


Finally after staying up all night watching NFL final and see how your team come back from behind and win NFL final , see your account credited to 1731 USDT and just after that somebody to take your joy of winning it simply angry me.

I don't have any other accounts, I am not a big stake , I place bets for purely enjoy of betting and recreational, but it makes me angry when you finally win something and somebody just decide to take your money, this is not fair, my deposit was honest, my bet was honest, I have no edge over the bet and they should pay the bet .

I don't think I should comment on this part as it would only brings us back to the very beginning of this headache inducing post(s) filled with quoted post within quoted post.


I spent nearly three hours typing this --not kidding here-- and I really hope you can understand the situation better now as well as understand that there's nothing sportsbet and steve --and you-- can do other than wait for the results to be validated.

P.s.: I am not sure I understand correctly the snippet of CEG you posted above, as what you gave is a very small portion of what seemingly long email chain. Were they saying they returned the decision to sportsbet compliance team and let them find a way to meet you in the middle, or that they'll mediate you both and overseeing the evidences given by each side then took decision based on it?

[pxdi]

So, we can't exactly say his feedback is not based on truth. As well as just because his feedback said something that didn't work on your favor it instantly means he's on the bed with sportsbet.

I don't believe that you are part of Steve network, but @jeremypw is, and if you spent 3 hours on this thread to answer, you can honestly spend another 2 minutes to see that he is indeed related to sportsbet.io

If we apply the rule of "guilty until proven otherwise"

My friend, we need to apply the rule of "innocent until proven guilty" and he should wait until this case will be solved, but he rushes to accuse me before that, but I am done with him, too much attention to him.

But if you really curious on these questions, FatFork has actually explained them here (https://bitcointalk.org/index.php?topic=5439809.msg61773459#msg61773459).

With all the respect my questions was for sportsbet.io user ( Steve ) and not for somebody else.

you're bound by the contract that you accept and allow them to confiscate your fund. They played nice enough by letting you re-claim your deposit, because they actually have the rights  --which, again, you've agreed-- to confiscate all of your fund.

My friend while their T&C says that they can confiscate your funds, in real life this is illegal and it is called stealing. What if I create an website right now and put such terms and conditions and start taking all the money from users? I have my T&C that says I can confiscate them, is my right, right? come on, stealing is illegal from what I know!

Finally can you at least admit it that their message "You are unable to withdraw for 48 hours after making a deposit due to security reasons. " and then to find out that you can't withdraw after 48  is a lie? YES / NO .


I repeat for 1 final time, when I saw so many complaints online and the fact that after 48 hours I was still unable to withdraw and this is the first time when a sportsbook doesn't allow me to withdraw I panic, I may over react , however my reaction was after what I saw about them and because of the 48 hours lie that they show in my account!

I repeat again for 1 final time, I have only 1 account ( one that I am aware of ) , I comply to their requests and everything, now if they want everything to end they could just pay me the 895 USDT and I am out of their way, or we wait for the final decision.

P.S: We have both parties assigned the same case ID with CEG, when I reply to email I can include as CC: email address from sportsbet.io and vice versa  , so at any moment I can send an email and tell that I give up to my claim and CEG will close the case, or sportsbet.io can pay me and send the proof and then we close the case, or wait for the CEG to take decision based on the proofs we offer.

So far I have send as evidence print screens of my account with bet, balance and I admit that they pay me back 836 USDT initial deposit , which I also admit here.

So far sportsbet.io send the proof that they paid me 836 USDT but they still claim that I have multiple accounts.

At this point none of the two parties  ( Player - me ) or Operator ( sportsbet.io ) does not want to give up to their claim.

[holydarkness]

So, we can't exactly say his feedback is not based on truth. As well as just because his feedback said something that didn't work on your favor it instantly means he's on the bed with sportsbet.

I don't believe that you are part of Steve network, but @jeremypw is, and if you spent 3 hours on this thread to answer, you can honestly spend another 2 minutes to see that he is indeed related to sportsbet.io

If we apply the rule of "guilty until proven otherwise"

My friend, we need to apply the rule of "innocent until proven guilty" and he should wait until this case will be solved, but he rushes to accuse me before that, but I am done with him, too much attention to him.

Well, I'm more than willing to drop the topic if you will.

But if you really curious on these questions, FatFork has actually explained them here (https://bitcointalk.org/index.php?topic=5439809.msg61773459#msg61773459).

With all the respect my questions was for sportsbet.io user ( Steve ) and not for somebody else.

Sadly, with all due respect and saying this to you as gentle as i can, far as I know, based on several occasions where I watched him addressing issues raised against sportsbet, steve is a man of his words. When he said he's no longer in position to comment, or that he has no further thing to add to the topic raised, that's exactly what he adhered to. So you'll need to make do with what we tried to help you understand.

you're bound by the contract that you accept and allow them to confiscate your fund. They played nice enough by letting you re-claim your deposit, because they actually have the rights  --which, again, you've agreed-- to confiscate all of your fund.

My friend while their T&C says that they can confiscate your funds, in real life this is illegal and it is called stealing. What if I create an website right now and put such terms and conditions and start taking all the money from users? I have my T&C that says I can confiscate them, is my right, right? come on, stealing is illegal from what I know!

Stealing is illegal, confiscating funds from someone doing illegal activity is not. Regarding your question about creating a website, it depends on what exactly you wrote on that TnC and what service do you offer. Were you writing exactly as what those gambling platform wrote on the TnC, and do you provide the same service, and were you registered and supervised by gambling authorities? And does the users violate the points on that agreed TnC? If it's a yes to all of the points I asked, then sure, I think you're entitle to confiscate them.

But if you don't have a license, you confiscate without valid and proof-able reason, then that is illegal.

Finally can you at least admit it that their message "You are unable to withdraw for 48 hours after making a deposit due to security reasons. " and then to find out that you can't withdraw after 48  is a lie? YES / NO .


I repeat for 1 final time, when I saw so many complaints online and the fact that after 48 hours I was still unable to withdraw and this is the first time when a sportsbook doesn't allow me to withdraw I panic, I may over react , however my reaction was after what I saw about them and because of the 48 hours lie that they show in my account!

I repeat again for 1 final time, I have only 1 account ( one that I am aware of ) , I comply to their requests and everything, now if they want everything to end they could just pay me the 895 USDT and I am out of their way, or we wait for the final decision.

If you ask my very honest and personal opinion, I'll say "no", as I've said before, it might be an oversight. They've been in contact with you and trying to clear your issue as fast as they can, I think there's a fat chance that what --still-- appeared on your profile is not crossing their mind.

But let me ask you again, will you be more comfortable if that "unable to withdraw [...]" message --which I assume still appear to this second-- is replaced with something like the one I show you, the one that goes with the line "please contact support"?

Because if you feel more comfortable with that and preferred so, I can't guarantee you anything, but I can try PMing Steve to ask their team to go with your preference and show that message on your profile instead. Just know that the message comes with the fact that you are locked out from the account, thus the request to contact security team.

If I were you, I'll be grateful of this oversight they had, where they still let you in while they investigate the possibility of multi acc. But that's me, I can understand if you preferred the other optio. Should I try to do you a favor and PM Steve?

P.S: We have both parties assigned the same case ID with CEG, when I reply to email I can include as CC: email address from sportsbet.io and vice versa  , so at any moment I can send an email and tell that I give up to my claim and CEG will close the case, or sportsbet.io can pay me and send the proof and then we close the case, or wait for the CEG to take decision based on the proofs we offer.

So far I have send as evidence print screens of my account with bet, balance and I admit that they pay me back 836 USDT initial deposit , which I also admit here.

So far sportsbet.io send the proof that they paid me 836 USDT but they still claim that I have multiple accounts.

At this point none of the two parties  ( Player - me ) or Operator ( sportsbet.io ) does not want to give up to their claim.

Ok, as this is clear that you won't settle for being accused of multi-acc --and I'm not judging that you are-- and they insist on having proof of possible multi acc, then I think it'll be better to just wait for CEG to review all of the evidences given by both parties and draw their verdict. Rest assured that if you're not guilty and this is all just a big misunderstanding fueled by panic, everything will clear itself. Sportsbet has no interest on cheating their users, just like Steve said,

[...]so I can assure you if everything is as sweet and innocent as you suggest, there would be no problem here.

[...]
regards,

Steve.
Sportsbet.io

[pxdi]

Sadly, with all due respect and saying this to you as gentle as i can, far as I know, based on several occasions where I watched him addressing issues raised against sportsbet, steve is a man of his words. When he said he's no longer in position to comment, or that he has no further thing to add to the topic raised, that's exactly what he adhered to. So you'll need to make do with what we tried to help you understand.

Sadly, with all due respect my friend you are starting to sound bias as f..ck , if a sportsbook accepts a bet they should pay it period !

there is no terms and condition in this world that allows them to steal customers money, you can put out there whatever you want, but stealing is stealing no matter how you disguise this!

There is a reason why there are so many complaints about sportsbet.io on all over internet, but in the same time you can't see complaints about reputable sportsbooks like Pinnacle, if I was the only one who complain about sportsbet.io then you could call me insane, but when there are thousands complaints online you should ask yourself a question : why ?? does all this users wants to create a bad image to sweet and innocent sportsbet.io or the way sportsbet.io is doing their business is wrong ?

[decodx]

Sadly, with all due respect and saying this to you as gentle as i can, far as I know, based on several occasions where I watched him addressing issues raised against sportsbet, steve is a man of his words. When he said he's no longer in position to comment, or that he has no further thing to add to the topic raised, that's exactly what he adhered to. So you'll need to make do with what we tried to help you understand.

Sadly, with all due respect my friend you are starting to sound bias as f..ck , if a sportsbook accepts a bet they should pay it period !

With all due respect, I disagree. There is no known law in existence that would require them to do such a thing.

there is no terms and condition in this world that allows them to steal customers money, you can put out there whatever you want, but stealing is stealing no matter how you disguise this!

But, what if it turns out that they didn't actually steal the customer's money, but instead stopped a shady customer from stealing their money? I'm not taking sides here, just speaking in general terms.

There is a reason why there are so many complaints about sportsbet.io on all over internet, but in the same time you can't see complaints about reputable sportsbooks like Pinnacle,

To be honest, I don't place much importance on TrustPilot reviews because they are proven to be unreliable, but your argument is flawed.


https://www.trustpilot.com/review/pinnacle.com


https://ie.trustpilot.com/review/sportsbet.io

Every casino has ample of bad reviews, especially the most popular ones. This does not mean that all bad reviews are valid.

[pxdi]

Instead stopped a shady customer from stealing their money? .

how the f.ck have I stole anything from them? even a blind man can see that my bet was honestly placed on a major event, NFL final, the fact that they are trying not to pay using shady terms and conditions it show even more how scam they are.

I am so sorry that I ever used sweet and innocent sportsbet.io   it was best not to ever create an account with this scam sportsbook.

https://i.ibb.co/SJ0SXrP/mybet.png

https://i.ibb.co/SJ0SXrP/mybet.png

[pxdi]

Day 7 ( one week ) since Kansas City Chiefs won the Super Bowl LVII and everybody on Earth knows that already, but the only ones that decide to steel customer winnings are mighty and lovely sportsbet.io , the most trustable sportsbook, NOT!

STAY AWAY FROM SPORTSBET.IO

[holydarkness]

Day 7 ( one week ) since Kansas City Chiefs won the Super Bowl LVII and everybody on Earth knows that already, but the only ones that decide to steel customer winnings are mighty and lovely sportsbet.io , the most trustable sportsbook, NOT!

STAY AWAY FROM SPORTSBET.IO

Allow me to once again inform you, this time probably very very slowly, with some highlights on key points:

Your winning bet is not voided because they did not acknowledge the match result. Your winning bet is confiscated because you're suspected of abusing rule of multi-acc.

If I may put it in other perspective, suppose you play --and sportsbet provide such game-- poker, or blackjack, or even paper-rock-scissor, or for the love of Lucifer, probably even who-blinked-first, and you ends up winning, the fund will still be confiscated because it's not about the result of the game or match you played, it's the possibility of TnC breach in form of multi-accounting.

It will be confiscated until it is proven by CEG that SB suspicion is wrong. But thankfully, as I am sure CEG is very neurral and they're the one wbo will oversee this matter, if you're indeed not guilty, your fund will be released. That said, it also means if the evidence provided by SB is deemed valid by them, you'll have to say good bye to that winning of yours.

It's no longer relevant how long has it been since the game ended, the only applied timeframe here is what's CEG need to draw conclusion.

Sportsbet did not have control on how long they can clear this issue anymore other than giving the evidences required by CEG as soon as when asked. Why? Because now they have to answer to the arbitrator instead of having to handle it themselves, you asked this case to be handled over by CEG instead of their own representative. So the least you can do is wait very very very patiently because, after all, this is exactly what you asked, and that you made yourself.

[pxdi]

Day 7 ( one week ) since Kansas City Chiefs won the Super Bowl LVII and everybody on Earth knows that already, but the only ones that decide to steel customer winnings are mighty and lovely sportsbet.io , the most trustable sportsbook, NOT!

STAY AWAY FROM SPORTSBET.IO

Allow me to once again inform you, this time probably very very slowly, with some highlights on key points:

Your winning bet is not voided because they did not acknowledge the match result. Your winning bet is confiscated because you're suspected of abusing rule of multi-acc.

If I may put it in other perspective, suppose you play --and sportsbet provide such game-- poker, or blackjack, or even paper-rock-scissor, or for the love of Lucifer, probably even who-blinked-first, and you ends up winning, the fund will still be confiscated because it's not about the result of the game or match you played, it's the possibility of TnC breach in form of multi-accounting.

It will be confiscated until it is proven by CEG that SB suspicion is wrong. But thankfully, as I am sure CEG is very neurral and they're the one wbo will oversee this matter, if you're indeed not guilty, your fund will be released. That said, it also means if the evidence provided by SB is deemed valid by them, you'll have to say good bye to that winning of yours.

It's no longer relevant how long has it been since the game ended, the only applied timeframe here is what's CEG need to draw conclusion.

Sportsbet did not have control on how long they can clear this issue anymore other than giving the evidences required by CEG as soon as when asked. Why? Because now they have to answer to the arbitrator instead of having to handle it themselves, you asked this case to be handled over by CEG instead of their own representative. So the least you can do is wait very very very patiently because, after all, this is exactly what you asked, and that you made yourself.

Oh WOW thank you very much, you really helped me to see things clear, now I wonder how much does sportsbet.io pays you? did they pay well to defend them every time and not admit not even when they lie in player accounts with message like "You are unable to withdraw for 48 hours after making a deposit due to security reasons. " and then to find out that you can't withdraw after 48 hours and btw your message "Yes, I'm an asshole" seems to fit you very well, not my words I just quote yours.

There is a reason why there are so many complaints about sportsbet.io on all over internet, if I was the only one who complain about sportsbet.io then you could call me insane, but when there are thousands complaints online you should ask yourself a question : why ?? does all this users wants to create a bad image to sweet and innocent sportsbet.io or the way sportsbet.io is doing their business is wrong ?

MAYBE YOU DID NOT SAW MY BET IN THE FIRST PLACE, HERE TAKE ANOTHER LOOK: https://i.ibb.co/SJ0SXrP/mybet.png

HERE TAKE A BETTER LOOK TO MY NOTIFICATIONS: https://i.ibb.co/bB0wHK7/Notification.png , CAN YOU SEE MY ACCOUNT CREDIT IS 1731 USDT??? now use your brain and do the math, I only received 836 and I want the rest of it that were rightful won by me.

I ADVICE EVERYBODY TO STAY AWAY FROM SPORTSBET.IO

[holydarkness]

Oh WOW thank you very much, you really helped me to see things clear, now I wonder how much does sportsbet.io pays you? did they pay well to defend them every time and not admit not even when they lie in player accounts with message like "You are unable to withdraw for 48 hours after making a deposit due to security reasons. " and then to find out that you can't withdraw after 48 hours

I am very tempted to make a joke and say 1,731 USD, just to tick your nerve and further prove the point of what's written on my personal text, but then I'm afraid you can't tell a difference between a joke and a statement, so I opted to say the truth instead:

"None. I voluntarily overseeing your case and tried so hard to help you understand what your case really is and why your balance is confiscated."

and btw your message "Yes, I'm an asshole" seems to fit you very well, not my words I just quote yours.

Umm... yes, that's why I choose and put them there in the first place, to save people's time from pointing that fact that I already know and acknowledged and openly state. You telling me that is kinda... defeating the purpose.

There is a reason why there are so many complaints about sportsbet.io on all over internet, if I was the only one who complain about sportsbet.io then you could call me insane, but when there are thousands complaints online you should ask yourself a question : why ?? does all this users wants to create a bad image to sweet and innocent sportsbet.io or the way sportsbet.io is doing their business is wrong ?

I am not sure. Maybe they do have a case and problem against SB, maybe the accusations are unproven and just part of smear campaign? Like i said, trustpilot's review can be bought. Maybe your case, which overseen by CEG, could help us a bit. Speaking of which, what's the update of the case? They gave their verdict yet?

MAYBE YOU DID NOT SAW MY BET IN THE FIRST PLACE, HERE TAKE ANOTHER LOOK: https://i.ibb.co/SJ0SXrP/mybet.png

HERE TAKE A BETTER LOOK TO MY NOTIFICATIONS: https://i.ibb.co/bB0wHK7/Notification.png , CAN YOU SEE MY ACCOUNT CREDIT IS 1731 USDT??? now use your brain and do the math, I only received 836 and I want the rest of it that were rightful won by me.

I ADVICE EVERYBODY TO STAY AWAY FROM SPORTSBET.IO

We did, trust me when I say we all did saw those screenshot. It's kinda hard to miss when they're being repeated and reposted way too many times. And I'm sure we all know what's the case really is, as I've pointlessly tried to explain to you several times.

Not sure why can't you see it yet. Either you're in denial and deliberately turning your ears deaf or you tried --so hard-- to paint SB in different color. Rest assured though, everybody who read this thread with the capability to correctly calculate 2 + 2 understand what's the real case here. You can stop your charade.

I'm out.

[pxdi]

"None. I voluntarily overseeing your case and tried so hard to help you understand what your case really is and why your balance is confiscated.

and I am Messi's lost brother You in most certain way are bias and favor sportsbet.io and you tend to avoid to honestly answer when the answer should be clear against them like:

1) message like "You are unable to withdraw for 48 hours after making a deposit due to security reasons. " and then to find out that you can't withdraw after 48 hours  that is a total lie.

2) my bet was honestly placed ( here take another look : https://i.ibb.co/SJ0SXrP/mybet.png ) , bet is won and any trustable sportsbook will pay it and if they want to close your account for no matter what kind of weird accusation, they could do it by telling you straight they don't want you as a customer, withdraw your funds and each to go in their ways.


Think of having a betting shop ( physic shop ) a customers came to you place a bet with 3 hours before match start ( take another look: https://i.ibb.co/SJ0SXrP/mybet.png I just love to show my bet ticket ) , then he come back to betting shop to collect his winnings and what do you do? accuse him that he has multiple accounts? )) he has his ID, he is in front of you, there is only 1 person so you pay him, same should sportsbet.io do since I place honestly bet to their website with 3 hours before, I send them my ID ( I even ask for a video call to convince that I am not a ghost ) , but they don't want to pay the winnings!!! why ? they accepted the bet , any bettor in the right mind will not open an account with them after seeing this behavior and I hope I will save some people with my thread not to ever use this sportsbook.


What you don't want to admit for obvious reasons is that sportsbet.io attitude to "confiscate any or all funds in your account at our absolute discretion" is far from a fair, honest, moral and trustable business behavior.


The way sportsbet.io operate is simple, if you are a net loser they will let you bet as much as you want, if you are a winner they probably accuse you of having multiple accounts or doublespending or any other reason they can invent.


Come on, even an ape is able to understand that what sportsbet.io is doing is wrong!

and to answer your question CEG did not take any decision yet.


STAY AWAY FROM SPORTSBET.IO

[Kirito89]

Since I am a representative of another casino I will assume that OP would not consider me under sportsbet.io's "payroll".  I would like to give you some perspective OP, while there are a number of legitimate users, there are also pretty much an equal number of users trying to abuse the system,  I'm not saying that you are one of them.

What I can say is that the way you went about it might paint you in a bad-ish image, when their representative said he will look into it and asked for a bit of time, you've proceeded in spamming anywhere and everywhere you possibly could that you're being scammed,  and in my experiences dealing with such cases, 99% of the users who were actually guilty of nefarious reasons, proceeded the same way as you.


What I can confirm you is that since you've escalated it to their license provider, Sportsbet.io has no control over the situation anymore, and they'll abide by the license provider's ruling on this matter, though it's more than likely you'll wait a few months now before the license provider gives a final answer on the matter.




My 2 cents on the matter, I'm in no way associated with Sportsbet and represent another crypto casino. Just scrolling through Bitcointalk .

[pxdi]

Since I am a representative of another casino I will assume that OP would not consider me under sportsbet.io's "payroll".  I would like to give you some perspective OP, while there are a number of legitimate users, there are also pretty much an equal number of users trying to abuse the system,  I'm not saying that you are one of them.

What I can say is that the way you went about it might paint you in a bad-ish image, when their representative said he will look into it and asked for a bit of time, you've proceeded in spamming anywhere and everywhere you possibly could that you're being scammed,  and in my experiences dealing with such cases, 99% of the users who were actually guilty of nefarious reasons, proceeded the same way as you.

As I admit before I made a mistake that I rush into things and panic, but this was all results sportsbet.io refuse to communicate and after  I saw so many complaints about them online, not only on trustpilot, casino.guru and here, but you can see them everywhere.

I also raise few questions to sportsbet.io without no answer:
1 ) Can sportsbet.io show evidence of communication with them from other email than "projectxdirect@gmail.com" ?

2) Can sportsbet.io show evidence that I did any other process KYC other that the one for sportsbet.io account: pxdi ?

3) Can sportsbet.io show evidence that I placed the bet Kansas City Chiefs to win the Super Bowl to any other account ?

4) Can sportsbet.io show evidence that I deposit or withdraw money to any other USDT (TRC 20 ) address other than :   TXKzB7pR7QT7smGEYe3nvseCetxk6JzGR3  same address that I have used to withdraw the other 836 USDT.

I tell you honestly that they don't have evidence on this, because I have only 1 account .


If you are an honest person then you will admit that sportsbet.io should pay the winnings since they accepted the bet, if they were a land shop and release a ticked they would have paid, same should be online.

what sportsbet.io is doing with a lot of people accounts is wrong and for this reasons  I think many will not trust them anymore.

STAY AWAY FROM SPORTSBET.IO

P.S: I hope CEG will take a decision before 30-04-2023 , as sportsbet.io license is valid only between 31-01-2023 to 30-04-2023. see here: https://verification.curacao-egaming.com/validateview.aspx?domain=sportsbet.io

[pxdi]

from:   Curaçao eGaming Complaints <player-support@curacao-egaming.com>
reply-to:   player-support@curacao-egaming.com
to:   project x <projectxdirect@gmail.com>
date:   Feb 23, 2023, 3:29 PM
subject:   Re:[## 26290 ##] #26290 Complaint form submitted for sportsbet.io
signed-by:   curacao-egaming-com.20210112.gappssmtp.com

Dear Player,


As per your complaint dated 14 Feb 2023 (the "Complaint"), Curaçao eGaming (“CEG”) is reviewing all the documentation that has been filed by the parties and will either request further information or make a ruling on the matter once the said review has been completed - please note that this review process may take up to 14 business days from the date of this email (or up to 28 business days in more complex cases).


Please note that in accordance with our Alternate Dispute Resolution ("ADR") policies, parties are not allowed to add any comments during this period, as CEG should be provided sufficient time to conduct a thorough review of all documentation that has been filed by the parties.


Please note that, since the complaint has now been formalized, CEG will only accept this communication thread in the matter. Other communications will be ignored and shall not be part of the ADR-case file. CEG has included the both parties in this email, and it is mandatory to keep all recipients included in all correspondence at all times, unless any of the above contains confidential and/or sensitive details such as method of investigation, third-party data or similar details, which can pose a security risk. In those circumstances, please send the said information to us directly without copying the other party.



Best regards,

Curaçao eGaming | ADR Department

I am waiting on Curacao decision in my case against Sportsbet.io

[bartosz99]

Don't lose your energy here, look what kind of all people here are from, they have other casinos or other suspicious companies, they are not the people who will try to help you here for sure, they will only show you how beautiful they can defend any scam.

[pxdi]

Don't lose your energy here, look what kind of all people here are from, they have other casinos or other suspicious companies, they are not the people who will try to help you here for sure, they will only show you how beautiful they can defend any scam.

I saw that! is funny how people like "@holydarkness" who pretend to be impartial use statements like " If we apply the rule of "guilty until proven otherwise" " , when the actually phrase is "innocent until proven guilty" or user "@jeremypwr" who I am 100% sure is part of sportsbet.io .

They are so bias that you can see that from miles and very few to none, came to admit that indeed sportsbet.io way of operate is far from a fair, honest, moral and trustable business behavior.

STAY AWAY FROM SPORTSBET.IO