Why do you say they have no obligation toward him? You have seen a judgement from this jurisdiction or from their gambling authorities saying that in a similar case? AFAIK being reckless doesn't give the right to anyone to steal you.
the problem arose due to his (OP) mistake. No one (Stake in this case) can take care of the safe behaviour of all its users and bear their losses because they were careless. what would it look like, millions of users simply don't have to worry about security because someone else will cover it for them.
I am speaking to you as someone who was a victim of a hack myself with a somewhat greater loss than what is said here.
viewed from the casino's point of view, another doubt may arise here, whether the OP was really hacked and someone else withdrew his funds. it is also difficult to prove.
I'm not trying to defend the casino, but just a bit of reality. in the end, it doesn't have to be a casino, for example, would you ask Coinbase to participate in covering the loss because their user was hacked and his account was emptied?
It's really sad to read that from a former victim, because this kind of mindset is literally destroying the cryptoworld, and disgusting people from cryptos. A wide adoption will never happen if victims are always the ones blamed when they are scammed or robbed. Fortunately it doesn't work like that in the real world and you haven't replied to my question regarding a judgment confirming your statements in a similar case, so I guess it's just a personal opinion.
This casino doesn't ask to be a security expert or at least to be an educated crypto user to register. They are locking withdrawals of long-standing and honest customers without reasons as we can see here and on review platforms, but they let a brand new account withdrawing tens of thousands US dollars he just received from a simple tip? Seriously? Was the attacker connected from the usual location of the victim at least? Was he using his usual browser, OS and user-agent?
I'm sorry but I don't think alertoriole is the only one being reckless in this case, on many platforms it couldn't have happened and I'm not sure the basic AML policies allow to do that, honestly.
this is a completely different matter, and I completely agree that such security systems are poorly designed. it's amazing how hackers have no problem passing KYC validation, while for regular users it's sometimes a real nightmare.
Let me just mention, the mantra that everyone repeats for a reason, 'not your key, not your coins".
There's been loads of people show me this happened to them but for much less amounts also. So them changing security procedures after it happened to me for these amounts when it had already happened for less to other people is extremely annoying as well. People making comments like they have no responsibilty for their clients money or making sure people aren't stolen from is kind of amusing. They have to safe guard ppls money as much as they can and they haven't even bothered to update security that had been violated numerous times in months leading up this.
with the knowledge that they have many security failures months ago and so many accusations, in addition to all that, to continue to keep such a large amount with them is, in my opinion, extremely irresponsible.
I don't understand how you can say that "such security systems are poorly designed", it's "extremely irresponsible" to deposit funds there and claim that the casino has no responsibility if something wrong happens. It's a licensed casino then it has to take care of its customers and their funds, by meeting the standard security criteria at least. When you want to remove the 2fa security at Bitfinex for example you need to enter a 2fa code AND to follow a confirmation link sent by email (while they are offering a PGP encryption option for emails in addition)
https://support.bitfinex.com/hc/en-us/articles/115002477333-How-to-change-a-2FA-device-at-BitfinexHere the 2fa security has been disabled by only clicking one link if I'm not mistaken.