but I tend to agree that some competitors may leave negative reviews but those well-known service platforms compete very well.
Yeah, reasonable if the services are reputable but in this case not.
That's their new tactics, scammers do things like this, like what can be seen in phishing scam, either via email or sms saying that someone got accessed their account, ot have suspicious activity so they need to change their password accessing to fake website to get their password.
Although there's no proof that mentioned site is scam but i won't trust them even a single cent.
I'm not going to use that platform, partly because of the bad rating on Trustpilot, the fact that their price is enticing to traders which makes it questionable, and they are unpopular and new exchange, because of the competition they should try to establish their reputation and one of this is creating an announcement here and open themselves to criticism and feedbacks.
My motivation to trade on any exchange is when in doubt I don't proceed to trade.