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Author Topic: A remark on casino bonuses  (Read 609 times)
libert19 (OP)
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March 09, 2023, 03:29:20 AM
 #1

Enticing promo banners but tncs that make these promos largely useless and these tncs aren't obvious from looking at banners. Upon click they redirect you to login/registration page whereas I feel click on to banner should redirect user to that particular promo's tnc.
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March 09, 2023, 03:54:16 AM
 #2

You mean terms and conditions?
Entering the T&C is not possible for a banner ad as space is usually limited. Also this is one trick to get someone to start betting impulsively if the advert is published by the casino.
However, most of the ads circulating are affiliate links so they don't even direct you to the T&C of the promo at all. I also often find expired promos among them.

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March 09, 2023, 03:58:55 AM
 #3

Perhaps because these promotional banners are primarily designed to attract user's attention and curiosity? I mean you can't experience these bonuses if the user does not interact with the casino (e.g., registration, KYC etc..) because of course, usually, these bonuses does not exist when they do not have an account in the first place. And maybe it's the player's prerogative to read the rules whenever they feel like to participate to the said promotional bonuses.

It's just their way to convert traffic into their own customers, if I understood you correctly.
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March 09, 2023, 04:07:37 AM
 #4

The prime factor behind these promotions were to attract the users. In such way the promotions will direct you towards the registration page or into the home page of the casino. When we were able to connect through the promotion we should also have the awareness to go through the terms and conditions. Even if the terms and conditions were added we just go click agree and proceed further without going through the terms. This happens out of the urge to enjoy the promo. Later while experiencing some problem we'll start reading the terms and conditions.

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March 09, 2023, 04:14:46 AM
 #5

Enticing promo banners but tncs that make these promos largely useless and these tncs aren't obvious from looking at banners. Upon click they redirect you to login/registration page whereas I feel click on to banner should redirect user to that particular promo's tnc.
I do agree that it is somewhat very tricky, and if you are going to observe it, that's how everyone is doing not just in crypto industries. Their promotion is geared on new set of players or those who wants to try it because their promotion is very attractive.

I'm not saying that they are doing it to mislead, but from what I observed, this seems to be the norm for any sector and business.

So it's  very important to read the T&C very closely before joining their promotions.

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March 09, 2023, 04:51:34 AM
 #6

Casinos are only trying to increase traffic to their website and regarding the terms and conditions of the bonus it is the responsibility of the player to first find out about it before deciding to take part in the bonus or prefer to play normally, if the terms and conditions, for example regarding wager req, are directly listed on the banner if it is high sure there will be no players who will click on the banner because they already know that it is difficult to be able to benefit from the bonus.

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March 09, 2023, 04:55:54 AM
 #7

There's few casinos being transparent with their terms of service of the promotion, but many casinos are tend to ask the user to create a new account first. It just a way to attract new gambler, it's tricky but they're not scam. If you think hiding terms of service of the promotion is scam, you can create a new thread in scam accusations section and obviously you're attacking many casinos in this forum lol.

 
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March 09, 2023, 05:30:08 AM
 #8

I think it's our job to check out the terms and conditions.
All they did was redirect you to their website and some of it is injected with referral links so that when you bet, they will have a percentage of it.

Most gambling sites today don't really need you to sign up first. You can check out their website and freely roam around although there are some restricted parts because you are still a guest. Regarding bonuses, they have Telegram or Discord pages now so you can just ask them directly if they are offering whatever bonus you prefer. i.e. Deposit bonus.

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March 09, 2023, 06:40:21 AM
 #9

Enticing promo banners but tncs that make these promos largely useless and these tncs aren't obvious from looking at banners. Upon click they redirect you to login/registration page whereas I feel click on to banner should redirect user to that particular promo's tnc.

Isn't it how promotional/marketing banner works? Most banner will redirect you to the sign up or to the homepage first, you as player are the one that should be diligent enough to look deeper for the promotion. It is simple actually, skip the sign up page then go find the T&C page for the promotion you are attracted with. Do not blame how the banner works as if you are having a casino and you want to advertise your promotion with banner, you will do the same as it is how to attract users to sign up.
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March 09, 2023, 07:13:56 AM
 #10

Enticing promo banners but tncs that make these promos largely useless and these tncs aren't obvious from looking at banners. Upon click they redirect you to login/registration page whereas I feel click on to banner should redirect user to that particular promo's tnc.
You want to get bonus or any other promotional offer but you do not want to register on the casino? How can that be possible? Gambling sites are using promotional offers to advertise their sites and the kind of service they are providing. If after you have known about the promo and you just want to get offer without registering on the site, that is not possible, you have to register before you will be able to get any promotional offer, also knowing they you have to read the casino's terms and conditions.

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March 09, 2023, 10:39:35 AM
 #11

I think is correct.

If you're not in the login phase, then how the banner redirect is always on the registration phase. You should compare the redirection promotion (with or without login) during the click, most the time they will redirect you to register/login dashboard if you're not in the login phase.

That's how the banner work.

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March 09, 2023, 10:48:04 AM
 #12

There's few casinos being transparent with their terms of service of the promotion, but many casinos are tend to ask the user to create a new account first. It just a way to attract new gambler, it's tricky but they're not scam. If you think hiding terms of service of the promotion is scam, you can create a new thread in scam accusations section and obviously you're attacking many casinos in this forum lol.

It's worse. Often they give you a bonus and wait if you win anything, then don't allow you to withdraw until you go through KYC, even though you haven't deposited any significant sum, and aren't trying to withdraw a lot. You can deposit, claim a bonus, lose the bonus and try to get your money back and you're hit by KYC just to get $200 back. This is bullshit as you're clearly not a money launderer and most countries allow for $1k payments without any KYC simply because these are such small amounts that nobody would try to launder this way.

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March 09, 2023, 11:16:20 AM
 #13

if you are a gambler you should really make it a habit of reading a casino's terms and conditions(this includes specific terms and conditions on their specific bonuses), reading it can save you a lot of trouble if you plan on gambling on that online casino. you should never rely on a casino to give all the details to you on the get-go.

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March 09, 2023, 11:30:58 AM
 #14

Enticing promo banners but tncs that make these promos largely useless and these tncs aren't obvious from looking at banners. Upon click they redirect you to login/registration page whereas I feel click on to banner should redirect user to that particular promo's tnc.
This is a valid concern IMO.

When a marketing gets into promos and bonuses, there should be the actual information upon clicking those banners like a guest section where it's all written.

No need for any logging in as that's highly discouraging visitors when they're not yet registered on that casino. But for those that are registered, it's not really a big thing.

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Coin_trader
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March 09, 2023, 11:44:49 AM
 #15

Enticing promo banners but tncs that make these promos largely useless and these tncs aren't obvious from looking at banners. Upon click they redirect you to login/registration page whereas I feel click on to banner should redirect user to that particular promo's tnc.

The Terms and Condition is the catch for the bonus. There’s no such thing as free money or easy to get bonus on casino industry because they are business not a foundation. It’s normal for a banner ads to display only limited information that focus on entertaining players to try the casino because that’s how ads work. This is same with cigarette and beer ads which doesn’t highlight the effect of the items they are promoting. Let the user deal with the terms when they are already playing.

Besides not all casino offer a ridiculous terms and conditions for their bonus. Winz.io is one of them because their bonus free spin doesn’t have any wagering requirements and other casino offer a low wagering requirements which achievable compared to the typical 30ish and above wagering requirements.

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March 09, 2023, 12:14:14 PM
 #16

Usually the terms and conditions relate to deposit bonus that you have certain requirements on wagering but in Stake for example where I usually play,the weekly bonus,rakeback and monthly bonus that I receive since I have become a VIP there have no string attached,you can withdraw them directly,they are yours and are a valuation of your betting efforts from the company,in this case the casino.

They are right though to put wagering requirements into place for deposit bonuses as people can use such bonuses for money laundering and casinos are a good fit to do this,so these requirements are an absolute must and I fully agree with them.

I don't agree that for example other bonuses which has nothing to do with deposit bonus,to have wagering requirements.

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ethereumhunter
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March 09, 2023, 12:43:19 PM
 #17

If the user is registered at the casino, he should know the rules or visit the promo's terms and conditions to find out and obey it. But unfortunately, that does not apply to most gamblers because they immediately deposit the money needed as a minimum requirement and start playing.

The problem is that after they succeed in winning a sum of money, they will be faced with a problem that will usually trigger a request to do KYC and many gamblers are objected to that. Maybe this is a misunderstanding between casinos and gamblers that often occur and make many gamblers feel disappointed by casinos.

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March 09, 2023, 12:52:41 PM
 #18

Enticing promo banners but tncs that make these promos largely useless and these tncs aren't obvious from looking at banners. Upon click they redirect you to login/registration page whereas I feel click on to banner should redirect user to that particular promo's tnc.
First of all the user has to logged into the gambling site for the banners to redirect to the promo page and if you see the registration page it means either you are yet to register or logged out from the browser.

Ultimate goal of promotion is to make the people to use their site so I don't think asking for registration to use their service isn't different or did I get it wrong?

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March 09, 2023, 01:51:41 PM
 #19

.....Upon click they redirect you to login/registration page whereas I feel click on to banner should redirect user to that particular promo's tnc.
It's a valid point from a player's perspective but it just defeats the purpose of casino's promotion if a potential users is discouraged by the terms and conditions that pops up after clicking the banner. Maybe they could add a disclaimer on their marketing material like putting the text "terms and conditions apply" so it's up to the user to check it. I think that's a good compromise to your remark.
libert19 (OP)
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March 09, 2023, 02:01:33 PM
 #20

.....Upon click they redirect you to login/registration page whereas I feel click on to banner should redirect user to that particular promo's tnc.
It's a valid point from a player's perspective but it just defeats the purpose of casino's promotion if a potential users is discouraged by the terms and conditions that pops up after clicking the banner. Maybe they could add a disclaimer on their marketing material like putting the text "terms and conditions apply" so it's up to the user to check it. I think that's a good compromise to your remark.

That's my automatic response all these promotions anyway, I'm asking to make terms visibility straightforward. I dislike going to their support or registration to know bonus terms.
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