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Author Topic: Most Durable Hardware Wallets  (Read 324 times)
dkbit98 (OP)
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March 09, 2023, 09:37:20 PM
Last edit: May 15, 2023, 02:48:42 PM by dkbit98
Merited by Welsh (6), LoyceV (4), bitmover (3), Pmalek (2), SFR10 (1), DdmrDdmr (1), Z390 (1)
 #1

We talked a lot about most durable solutions for keeping seed words backup, using stainless steel washer or plates from strong metals like titanium, but we didn't about durability of hardware wallets.
Jameson Lopp tested a lot of backup solutions, and there are people who are testing smartphones (JerryRigEverything), but I never saw anyone testing hardware wallets like this.

Most hardware wallets are made of plastic but there are few exceptions that use more quality materials like metal and glass, that will have higher rating.
I will divide hardware wallets in few basic categories based on the big list of hardware wallets we are maintaining in our local board.

Hardware wallets are usually small electronic devices that usually have small display and few buttons, there are bigger devices that looks like phones and have more buttons, and third type of wallets  looks like a regular credit cards.

Note that in some cases it might be a good idea to have hardware wallet that can be easily destroyed, to prevent anyone ever extracting any information from your device.


What are my plans for this research?
- I will try to contact hardware wallet developers and ask them if they conducted any testing on durability and if they can provide some information in public.
- I will consider if device would survive drops to ground and hits with hammer.
- Using common sense I will assume if wallet can easily be broken with hands (real testing is possible in future if manufacturers are willing to donate).
- Water resistant and waterproof features will be rated higher.
- Glass screen protection from scratches and breaks will be checked.

What can you do?
- You can post any public or private information you have about durability of hardware wallets.
- You can perform your own tests and post results here.
- Post videos and articles about destroying various hardware wallets.

Videos and articles of destroying hardware wallets:
- Destroying BitBox02 hardware wallet
- Destroying Trezor One hardware wallet; Trezor One 2nd video; Trezor One 3rd video; Trezor One 4th video
- Destroying Ellipal Titan Mini hardware wallet
- Destroying Keystone hardware wallet with a hammer

- Tangem HW tested in water; Tangem HW tested in ice cold



This is work in progress, research will take time and rating for hardware wallets is not yet standardized, but I would like to see this improved and changed in future with your suggestions.

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March 10, 2023, 03:40:40 AM
Merited by LoyceV (4), bitmover (3), Pmalek (2)
 #2

You touched on an important topic, because the quality of the physical performance of HW devices is often of poor quality. Information that allows you to understand which models of hardware wallets have a fragile body will be useful to buyers and allow them to choose a device for their needs.

But I see a number of questionable points.
Hardware wallet, this is not a device for extreme recreation and hiking, respectively, will not experience excessive load. I understand that it's not normal when plastic breaks in the hands, but the test with hammer blows will be too much. I can test any device in the world in this way and after I break it to smithereens, I will say that it is poorly made. Smiley I think this is an extra check for HW devices. Whereas a drop test (not only on the ground, but on hard surfaces too) is necessary. Testing for water permeability is also a dubious test. Under normal circumstances, who will use the HW in the bathroom or at sea? You need to test under normal average conditions.

I agree that such testing of devices is necessary, but it must be done within reason.

It would be just great if you can get information about device testing from manufacturers and what loads it is designed for.

Good luck in your endeavor.

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March 10, 2023, 02:52:58 PM
 #3

Hardware wallet, this is not a device for extreme recreation and hiking, respectively, will not experience excessive load.
You don't have to bring hardware wallet on hiking with you, but you can cross border, bring it on business trips and they should be able to survive natural disasters.

I understand that it's not normal when plastic breaks in the hands, but the test with hammer blows will be too much. I can test any device in the world in this way and after I break it to smithereens, I will say that it is poorly made. Smiley
I can clearly show you multipole hardware wallets that can survive test with hammer and they would survive without any issue or damage.
Almost every hardware wallet in format of credit card will score high in this test, and I know few wallets with screens that are using tempered glass, gorilla glass and metal instead of plastic.

I think this is an extra check for HW devices. Whereas a drop test (not only on the ground, but on hard surfaces too) is necessary. Testing for water permeability is also a dubious test. Under normal circumstances, who will use the HW in the bathroom or at sea? You need to test under normal average conditions.
What can I say... you obviously live in perfect world...
I personally know examples of people who washed their clothes with hardware wallets or they dropped it in water like it happens with smartphones all the time.
I don't see why  hardware wallets should be made like cheap chinese toys that easily breaks and stop working when sprinkled with water.
Floods are very common in some parts in the worlds, even my friends old house was totally flooded few years ago.
Even wrist watch I have is proven to be water resistant and it's not expensive at all.

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March 11, 2023, 03:30:36 AM
Merited by LoyceV (4)
 #4

interesting initiative.
I understand that the trend is to get a physical device and test it until destruction in front of a camera, however, I am more of a fan of simulation approaches, in order to save money and not having to deal with the statistical problems that come with manufacture.

One could carry an approximate study by importing a model of the cases of each HW and (knowing the material of them) test them under static loads and cyclical loads. Of course, that would mean an assumption of all the load being bore by the case only and would not say anything about the resistance against scratches, screen or inner components.

Trezor's models are available on their repository so it is a matter of finding out what kind of plastic they use.


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March 11, 2023, 05:06:19 AM
Merited by LoyceV (4)
 #5

Hardware wallet, this is not a device for extreme recreation and hiking, respectively, will not experience excessive load.
You don't have to bring hardware wallet on hiking with you, but you can cross border, bring it on business trips and they should be able to survive natural disasters.
It seems that none of the existing HW devices is designed to survive natural disasters. All market offers have a rather fragile design, and this is a free niche that one of the well-known manufacturers can fill: hardware wallets with a particularly durable case that can withstand force majeure. Such as metal body, strength, moisture and water resistance, etc. It should be a completely different direction, like the existing lines of phones designed for extreme conditions.


I understand that it's not normal when plastic breaks in the hands, but the test with hammer blows will be too much. I can test any device in the world in this way and after I break it to smithereens, I will say that it is poorly made. Smiley
I can clearly show you multipole hardware wallets that can survive test with hammer and they would survive without any issue or damage.
Almost every hardware wallet in format of credit card will score high in this test, and I know few wallets with screens that are using tempered glass, gorilla glass and metal instead of plastic.
Ok. Then I'll wait for the results of your tests and research with a hammer.


I think this is an extra check for HW devices. Whereas a drop test (not only on the ground, but on hard surfaces too) is necessary. Testing for water permeability is also a dubious test. Under normal circumstances, who will use the HW in the bathroom or at sea? You need to test under normal average conditions.
What can I say... you obviously live in perfect world...
I personally know examples of people who washed their clothes with hardware wallets or they dropped it in water like it happens with smartphones all the time.
I don't see why  hardware wallets should be made like cheap chinese toys that easily breaks and stop working when sprinkled with water.
Floods are very common in some parts in the worlds, even my friends old house was totally flooded few years ago.
Even wrist watch I have is proven to be water resistant and it's not expensive at all.
The point is not in the ideality or non-ideality of the world, but in the fact that we all live in different conditions and the problems of others seem insignificant to us. For some, floods are a threat, and for others, earthquakes or something else. But I understand your point of view and agree that the quality of hardware wallets should not be like that of chinese toys, especially when it is quite expensive.

We should not expect too much from manufacturers, as this is still a business and their main goal is to make a profit. Therefore, they will save on the quality of materials if the device is not initially designed for high quality performance.

There is another option. Use special cases or capsules to store HW devices that compensate for their shortcomings. For example, from metal, in a sealed case and waterproof, as well as fireproof. But discussion of this will be beyond the scope of this topic.

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March 11, 2023, 05:29:06 PM
Merited by LoyceV (4), Welsh (2), dkbit98 (1)
 #6

- Post videos and articles about destroying various hardware wallets.
Found two more:
  • Tangem HW is being tested in water and also to a small extent by a car [source]
  • Cutting into an Ellipal Titan Mini Hardware Wallet [source]

It'd be nice to see some of these tests on customized versions of popular hardware wallets as well...

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March 12, 2023, 08:34:23 AM
Last edit: March 21, 2023, 10:52:29 AM by LoyceV
Merited by Welsh (4), Pmalek (2)
 #7

Most hardware wallets are made of plastic but there are few exceptions that use more quality materials like metal and glass, that will have higher rating.
Given my experience with phones, I can't agree glass is stronger than plastic. It offers better protection against scratches, but breaks easier.

the quality of the physical performance of HW devices is often of poor quality.
Isn't that intentional? If it breaks, you'll have to buy a new one, so it's not designed to be physically strong (just like phones).

Quote
Hardware wallet, this is not a device for extreme recreation and hiking, respectively, will not experience excessive load.
My main concern is breaking the fragile small USB connector. Other than that, my hardware wallet doesn't get exposed to any force or moisture.

they should be able to survive natural disasters.
I'm thinking flooding, volcanos and forest fires. There's no need for any device to withstand that. Just keep your backup safe.

Quote
Almost every hardware wallet in format of credit card will score high in this test, and I know few wallets with screens that are using tempered glass, gorilla glass and metal instead of plastic.
I can guarantee you I can destroy any credit card sized wallet by hitting it with a hammer once. Just hit it on the side.
I don't think the type of glass matters, I just checked a phone video, and clearly the guy doesn't know how to use a hammer. This guy barely touches the glass with his hammer, and it scatters.

Quote
I personally know examples of people who washed their clothes with hardware wallets or they dropped it in water like it happens with smartphones all the time.
The only water damage from phones I've personally seen, is from using them in the rain with wet hands. I don't do that with my hardware wallets, and I don't risk washing them because I never carry them in my pocket. I always keep drinks away from my hardware, and designed my coffee table in such a way that spilled drinks won't reach the electronics under it.

Quote
Floods are very common in some parts in the worlds, even my friends old house was totally flooded few years ago.
In that case I wouldn't worry about the $80 hardware wallet, and worry much more about the $50,000 damage to the rest of my stuff. Replacing a hardware wallet is easy.

It seems that none of the existing HW devices is designed to survive natural disasters.
Just like phones, TVs, furniture and cars Wink



For my phone, I use a rubber case. It turns out they exist for Trezor too:
Image loading...
If you're worried about dropping it, this solves it.

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March 13, 2023, 07:26:01 PM
 #8

Every answer so far has been well elaborated.

Even though it is not a straightforward answer to the original question, I want to add the SeedSigner to the conversation. It is custom-built, which means that you buy the parts to build your signing device. Therefore, I believe its durability depends on the user. I have built a seed signer in 2021 and I have used it extensively. It had never had any issues.

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March 13, 2023, 07:34:42 PM
 #9


What can you do?
- You can post any public or private information you have about durability of hardware wallets.
- You can perform your own tests and post results here.
- Post videos and articles about destroying various hardware wallets.

I bought my ledger nano S hardware wallet in about September 2017.
Since then I used it about once every 2-3 months.

I am very careful with it, and it is still new. Zero scratches,  working 100% , all updates, etc.

I noticed that ledger nano price is now about 5x more expensive in Brazil compared to 2017, and I would be very sad if it breaks somehow.

I am satisfied with its durability so far.

edit:  i agree with m2017. my device never leaves my house and it never takes any load or heavy conditions

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March 13, 2023, 07:55:19 PM
Merited by Husna QA (1), dkbit98 (1)
 #10

If by "durable" you mean only the material used to make the device, it is better to use metal than plastic.
But if by "durable" you mean "long lasting", it is better to choose the device with the least sophisticated electronic components.

The biometric kit, the camera, the color screen and the battery do not have a long life (especially the battery).
And if you have to rely on these components, your hardware portfolio will not be "durable".

A smart card such as Tangem, Satochip or Satscard might be the best choice for long-term storage.

What if you could simply "detach" the secure element from the rest of the device? So that you can plug it into another compatible device when the first one dies? Thinking out loud...

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March 13, 2023, 08:06:55 PM
Last edit: March 13, 2023, 08:17:55 PM by dkbit98
 #11

It seems that none of the existing HW devices is designed to survive natural disasters. All market offers have a rather fragile design, and this is a free niche that one of the well-known manufacturers can fill: hardware wallets with a particularly durable case that can withstand force majeure.
Like I said before, this is not completely true and I will update topic and add more information in future to prove it.
If my watch can survive natural disaster and swimming or diving than this should be possible for hardware wallets, maybe not for all of them, but some for sure.

Such as metal body, strength, moisture and water resistance, etc. It should be a completely different direction, like the existing lines of phones designed for extreme conditions.

We should not expect too much from manufacturers, as this is still a business and their main goal is to make a profit. Therefore, they will save on the quality of materials if the device is not initially designed for high quality performance.
We should expect more from hardware wallet manufacturers, they are increasing prices of their devices all the time and they should improve their products.
I don't want to spend money buying cheap chinese made device that after few years I can throw in garbage because it stopped working for some reason, plastic broke or screen stopped working.

There is another option. Use special cases or capsules to store HW devices that compensate for their shortcomings. For example, from metal, in a sealed case and waterproof, as well as fireproof. But discussion of this will be beyond the scope of this topic.
It's not beyond, it can be sold as accessories how hardware wallet, in same way like you can purchase case for smartphones.

Found two more:
  • Tangem HW is being tested in water and also to a small extent by a car [source]
  • Cutting into an Ellipal Titan Mini Hardware Wallet [source]
Thanks for nice find, I will add them later.

Given my experience with phones, I can't agree glass is stronger than plastic. It offers better protection against scratches, but breaks easier.
Obviously, you can test this with regular cup or glass.
Gorilla glass and other type of glasses protections are making it better than regular glass.

Even though it is not a straightforward answer to the original question, I want to add the SeedSigner to the conversation. It is custom-built, which means that you buy the parts to build your signing device. Therefore, I believe its durability depends on the user. I have built a seed signer in 2021 and I have used it extensively. It had never had any issues.
SeedSigner uses raspberry pi zero, and I saw some people making DIY metallic case, that is very hard to destroy, but most of them are made from cheap plastic cases.

...
Sorry but S is cheap chinese junk, and it's not manufactured anymore, so I guess that is a good thing Wink

If by "durable" you mean only the material used to make the device, it is better to use metal than plastic.
But if by "durable" you mean "long lasting", it is better to choose the device with the least sophisticated electronic components.
Yeah I agree with you, and I agree that credit card style hardware wallets could be most durable hardware wallet devices...they are so thin and small that you can easily make them fireproof and waterpoof.

A smart card such as Tangem, Satochip or Satscard might be the best choice for long-term storage.
Since you are here, is Satochip and other cards you sell waterproof by design?
 

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March 13, 2023, 11:59:39 PM
 #12

We'll probably see certifications being put on the packaging for hardware wallets soon, and hopefully the companies release videos of their tests that they put their hardware through. Some of the phones, and laptops I've had in the past (toughbooks etc) release videos of their products being put through the tests, i.e drop test, water test, and heat test. I'd like to see this being tested, and some recognized certifications being handed out, rather than just stating their product is durable.

At the moment, hardware wallets aren't being developed with this in mind, but I do expect durable will be a selling point in the near future.

Drop test should be a standard in hardware wallets, since that's probably one of the biggest risks that comes with a hardware wallet. Also, if they include any buttons, they should probably be tested, and given some sort of life span, similar to what mice, and keyboards are given.

I haven't put my hardware wallets through any tests, I do technically have a spare Trezor T model lying around, which I could test if anyone would be interested in it. However, I think we as a community should come up with a certain standard to test too, so that our results are somewhat cohesive. While, also bearing in mind these aren't currently built to last the various tests that are used for other hardware like military standard laptops.

The thing is; these tests would ideally be tested at least 1000 times in each catagory to get any sort of reliable idea how which are the best, but even then you're relying on the fairness of all tests.
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March 14, 2023, 07:34:07 AM
 #13

What's the point of having a super-durable and sealed wallet that won't have the ability to change the battery?
In my opinion, a wallet should be treated as an interface for accessing one's assets, which, if handled carelessly, can be easily replaced with a new one.
Of course, the wallet should not have a "Chinese" quality, but it does not need extra strength either.

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March 14, 2023, 08:16:59 AM
 #14

What's the point of having a super-durable and sealed wallet that won't have the ability to change the battery?
In my opinion, a wallet should be treated as an interface for accessing one's assets, which, if handled carelessly, can be easily replaced with a new one.
Of course, the wallet should not have a "Chinese" quality, but it does not need extra strength either.

Actually, I think that hardware wallets should be made disposable. With some sort of kill-switch which zaps all the data, like a locked phone would. But possibly with a second switch that physically zeroes out the integrated storage and bricks the device, to prevent anyone from ever extracting information out of it.

It's kinda ridiculous that we have people talking about how hardware wallets are expensive relative to their budget... they should be as cheap as regular wallets IMO.

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.BLACKJACK ♠ FUN.
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March 14, 2023, 09:43:35 AM
 #15

What if you could simply "detach" the secure element from the rest of the device? So that you can plug it into another compatible device when the first one dies? Thinking out loud...
That could work as a last recovery option, when you don't have the seed words. The same goes for replacing the screen, connector or keys. Otherwise it doesn't make sense to replace everything except for one chip inside the wallet, unless that chip makes up the majority of the price, but I doubt they'll sell "chipless" devices much cheaper. So there's no business case for it.

Gorilla glass and other type of glasses protections are making it better than regular glass.
If I can choose, I prefer a plastic screen with a glass protector. That makes it scratch resistant but still less likely to scatter. But, unlike my phones, I've never put a screen protector on a hardware wallet. It's not a "travel item" for me.
Another factor in toughness is the weight: phones break when you drop them because they're heavy. USB-sticks usually survive a drop, because the lower weight puts much less strain on the corner that hits the ground. Extreme example: take a TV, if it drops, it's much more likely to break compared to dropping a phone.

laptops I've had in the past (toughbooks etc)
Good stuff:
Image loading...
But only if you need it for certain environments. Otherwise, you'll end up with a laptop that's 5 times as expensive, much bulkier, and with lower specs. If I could choose between a hardware wallet that's 5 times more expensive and looks like a brick, or just replace my hardware wallet if I ever break it, I choose the latter.

Actually, I think that hardware wallets should be made disposable. With some sort of kill-switch which zaps all the data, like a locked phone would. But possibly with a second switch that physically zeroes out the integrated storage and bricks the device, to prevent anyone from ever extracting information out of it.

It's kinda ridiculous that we have people talking about how hardware wallets are expensive relative to their budget... they should be as cheap as regular wallets IMO.
I'd love to see that, but I don't expect it any time soon. You'd need very large production numbers to be able to sell them at a very low price.

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March 14, 2023, 11:02:29 AM
 #16

What's the point of having a super-durable and sealed wallet that won't have the ability to change the battery?
In my opinion, a wallet should be treated as an interface for accessing one's assets, which, if handled carelessly, can be easily replaced with a new one.
Of course, the wallet should not have a "Chinese" quality, but it does not need extra strength either.
I somewhat agree, however there may be a way to do it. I've got laptops which are waterproof, and have clip in batteries which are hot swapable also. Whether or not that could be achieved on a small device remains to be seen, but there's definitely ways about it. However, for most users they'll probably want longevity via swapping the battery rather than durability, but what's the point of having a device that has a battery that can easily be replaced, when the device doesn't last longer than the initial battery dying. 

Actually, I think that hardware wallets should be made disposable. With some sort of kill-switch which zaps all the data, like a locked phone would. But possibly with a second switch that physically zeroes out the integrated storage and bricks the device, to prevent anyone from ever extracting information out of it.

It's kinda ridiculous that we have people talking about how hardware wallets are expensive relative to their budget... they should be as cheap as regular wallets IMO.
Just have them encrypted, and then when you want to zero them the device just assigns a random encryption which you or anyone else won't know or be able to break. Then, you can go the traditional route of smashing it to pieces to be sure. However, I'm not sure how many users would want this sort of feature let alone use it.

But only if you need it for certain environments. Otherwise, you'll end up with a laptop that's 5 times as expensive, much bulkier, and with lower specs. If I could choose between a hardware wallet that's 5 times more expensive and looks like a brick, or just replace my hardware wallet if I ever break it, I choose the latter.
Yeah, I've mainly used them for work, but have even incorporated them into my personal life simply because of the things I get up too outside of work. They've never failed me, however I've broken several traditional laptops, even by just picking them, albeit incorrectly. I don't know how many screens I've broken simply by picking them up by the lid Cheesy.

Although, the water resistance is very much needed for the things I do, and where I take it. I do a lot of my work outside. Which, I think a drop test, and a water resistant test to these devices are probably all that's needed.
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March 14, 2023, 11:34:21 AM
 #17

Yeah, I've mainly used them for work, but have even incorporated them into my personal life simply because of the things I get up too outside of work. They've never failed me, however I've broken several traditional laptops, even by just picking them, albeit incorrectly. I don't know how many screens I've broken simply by picking them up by the lid Cheesy.
Makes sense: if you get used to tough laptops, you'll break the weak normal ones because you no longer consider them delicate.

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March 14, 2023, 08:35:43 PM
 #18

The thing is; these tests would ideally be tested at least 1000 times in each catagory to get any sort of reliable idea how which are the best, but even then you're relying on the fairness of all tests.
I think common sense is enough in some cases to evaluate how durable one wallet is, we don't have to test something 1000 times.
Combined with reports from customers we can have rough estimates about hardware wallets even now, without some big scale tests.
It would be interesting to hear if manufacturers (other than Foundation Passports) are doing any internal testing at all.
I am working on my own rating system right now, that is far from perfect.

What's the point of having a super-durable and sealed wallet that won't have the ability to change the battery?
First of all, hardware wallet doesn't need to have battery and it doesn't have to be sealed at all, but that is probably better for security and it can protect from tampering.

Makes sense: if you get used to tough laptops, you'll break the weak normal ones because you no longer consider them delicate.
If you use tough quality laptops (like Thinkpap), tough phones, shoes, jackets, socks (Darn Tough socks for example have lifetime warranty) etc. than you probably like tough stuff in general, including hardware wallets.
Buying cheap stuff all the time you are probably wasting more money and creating more junk, with false idea that you are saving money.






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March 18, 2023, 05:08:33 PM
Merited by LoyceV (4)
 #19

There is a also the 'real world' factor.

I would not say that my coldcard is particularity durable. Thin plastic not well sealed against the elements. But, it survived having a cup of coffee spilled all over it. I dried it off, rinsed it with some alcohol / contact cleaner and it still works fine. Had I dropped it on the floor and ran it over with my office chair, which was what I did to something else which was how the entire coffee thing started, I would probably have destroyed it.

-Dave

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March 19, 2023, 09:42:59 AM
Merited by Welsh (3), m2017 (1)
 #20

The idea to test hardware wallets for durability isn't bad in itself. But I don't agree with the notion that a hardware wallet is supposed to be designed to survive fires, water, crashing buildings, and the like. I don't expect that of my laptops, my phones, or my hardware wallets.

I wouldn't buy a hardware wallet for $800 because it can survive being thrown down the stairs. If you asked 1000 people, very few would think that's a good idea and something they expect.

The other thing is, this is completely subjective to the kind of person you are generally and how you take care of your belongings. You posted a picture of a Nano S with a cracked case. That could mean the device uses low quality materials in the building process and/or that you are clumsy and can't keep your stuff in order. That's your HW, do you want to see mine? You can check it in my Show off your hardware wallet thread. It still looks new after several years of usage. My Trezor One is a few months old but in a few years from now, it's still going to look brand-new. Because that's the type of person I am. I don't drop my stuff or hit it with a hammer.

Maybe an electronic component will break in one of them despite me being careful (that's out of my control) but It's not going to have a cracked case like yours. Stop breaking your shit, and the shit will last. Wink

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