WINTOMATO.com scam 4300 usdt, aftter 2 months resolved

[dmytro9]

What happened::
Yesterdat (9 march) i registred and site wintomato.com and made deposit with welcome bonus. I made all wager and trying to withdraw 1000 usdt, site asked selfie with special text. I sent it, and after this i made withdraw 4280 usdt. After few minutes Site disconnected and i received email that my account is suspended in "Creating new accounts for obtaining the deposit bonuses is breach of fair gambling rules and we impose strong fines against such actions"

Scammers Profile Link:
https://bitcointalk.org/index.php?action=profile;u=3346646
wintomato.com

Reference Link:
https://bitcointalk.org/index.php?topic=5345091.0

Amount Scammed: ABOUT 4280 USDT
Payment Method: usdt
Proof of Payment:
https://tronscan.org/#/transaction/4dc5b39fb230872e9c52e320c2d35ac47f8b43aab31cdb4ea58ff5b94c7d27d3

PM/Chat Logs: If need i can provide email screenshot where they wrote reason (reason:Creating new accounts for obtaining the deposit bonuses is breach of fair gambling rules and we impose strong fines against such actions; As a result your account will be disabled and bonus canceled;

Regards

WTM")
Additional Notes: I advise you to not deal with this user until this dispute is resolved.

[1715330346]

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[1715330346]

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[BitMaxz]

Have you check the profile link under trust? There is still unresolved scam accusation against them so why did you still gamble on this site even though it's already tagged with negative trust?

I think it would be better if you publicly post all screenshots as your proof because I see one of the scam accusations against them has been resolved by posting all proof including screenshots.
Don't expect much if your case can be resolved since they already have a bad reputation here.

[AbuBhakar]

Have you check the profile link under trust? There is still unresolved scam accusation against them so why did you still gamble on this site even though it's already tagged with negative trust?

I think it would be better if you publicly post all screenshots as your proof because I see one of the scam accusations against them has been resolved by posting all proof including screenshots.
Don't expect much if your case can be resolved since they already have a bad reputation here.

The scam accusation that yahoo tag him is already resolved since the victim itself confirmed that he already get the money and also the reference topic for the scam accusation is already changed to resolved title.

The only issue was the resolution on this issue is very questionable because the OP suddenly change of heart probably he was offered a deal to get out his money.

There’s still a chance for this will resolve if the accusation is legit since Wintomato is checking issues in the forum.

[dmytro9]

Have you check the profile link under trust? There is still unresolved scam accusation against them so why did you still gamble on this site even though it's already tagged with negative trust?

I think it would be better if you publicly post all screenshots as your proof because I see one of the scam accusations against them has been resolved by posting all proof including screenshots.
Don't expect much if your case can be resolved since they already have a bad reputation here.

Hi, yes, may be, it is my fault. I saw good welcome bonus deal and tryed to play without any check. Only when i get scammed i try to find any information

[AbuBhakar]

Hi, yes, may be, it is my fault. I saw good welcome bonus deal and tryed to play without any check. Only when i get scammed i try to find any information

The wintomato statement suggest that you create multiple account to get the bonus. This is what I understand on creating new account. Did you have multiple account or do you create account after you disconnected and can’t access your original account.

Providing chat logs screenshot as proof will helpful to easily overview your case. You can use imgur to upload screenshot.

[dmytro9]

our email conversation:


Wintomato Support
12:33 (6 hours ago)
to me

Hello,



After deep investigation we identified your account directly rekated with several accounts farming deposit bonuses, this approach is strongly against our bonus policy, as a result your account has been banned and bonus canceled;

Regards

WTM

 

 

 

wintomatologo 100x125

Email: support@wintomato.com

Web:   wintomato.com

2022 Wintomato ©

Registered Office Address: 9 Barrack Road Belize City, Belize


 

 

 

From: dmytro hazibar
Sent: Friday, March 10, 2023 1:35 PM
To: support@wintomato.com
Subject: wintomato verification for user dmytro999

 

Hi, i see you declined withdraw and ask for selfie. I provide it.

[dmytro9]

https://imgur.com/a/x7mOgVI

[sujonali1819]

I feel sorry for the situation. Can you also make sure how much you have deposited and if you were able to withdraw any funds before this situation?

As I can see the wintomoto official account has already Negative tagged by one of the reputed members. After that, they still did not come to solve the issue and they are now inactive since February 27, 2023, 04:19:10 PM, So the chance is very lower to get resolved the issue.

Some text for you, It's sure that you have searched about first deposit bonus sites, next time make sure you have also searched about the reputation of the site before creating or making a deposit.

[albon]

our email conversation:

After deep investigation we identified your account directly rekated with several accounts farming deposit bonuses, this approach is strongly against our bonus policy, as a result your account has been banned and bonus canceled;

Hi, i see you declined withdraw and ask for selfie. I provide it.

They canceled the withdrawal and asked you for a selfie so they could review your account and match the selfie with your KYC, and discover multiple accounts; then, they decided to cancel your bonuses and disable the account. If you have already created a multi-account to obtain deposit bonuses, then you have already violated the bonus policy of their platform, so why do you want them to give you back the bonus that you got illegally? What I have seen of the topics issues accusing scams against the WINTOMATO platform here is that they have been resolved; in addition to that, WINTOMATO has good ratings on many review sites with a lot of positive feedback, but the terms and rules of their platform, whoever violates them should not blame them, I hope they come here to explain more about your issue, Hoping that they will return your deposit to you, but the bonus I don't think you deserve, because you didn't provide any evidence that you didn't actually violate their policy.

[BitMaxz]

The scam accusation that yahoo tag him is already resolved since the victim itself confirmed that he already get the money and also the reference topic for the scam accusation is already changed to resolved title.

The only issue was the resolution on this issue is very questionable because the OP suddenly change of heart probably he was offered a deal to get out his money.

Yes, it was resolved but they don't post publicly how it was resolved so there is no clear statement that's why you still need to be careful or instead don't ever use their service again. There are other trusted casinos in our gambling section with high reputations so how did he go and play on that sites? And most of the victims are newbies also it has still active flag that never been resolved until now.

[Pmalek]

So you claim this is your first and only account and you have never had one before on Wintomato where you have also used welcome and deposit bonuses to your advantage?
Where and how did you create this account?
Do you access it from your home or public IPs?
Personal or shared computers?
Do you use VPN or change your IP for any reasons?
Do you share your home with family or friends who might be gambling on Wintomato?

[yahoo62278]

The scam accusation that yahoo tag him is already resolved since the victim itself confirmed that he already get the money and also the reference topic for the scam accusation is already changed to resolved title.

The only issue was the resolution on this issue is very questionable because the OP suddenly change of heart probably he was offered a deal to get out his money.

I should probably consider to revise my tag to a neutral as the old claim was settled, but you are correct in assuming the issue was questionable. Someone won and should be paid the full amount and of course a "deal" was reached in private. Why does a "deal" need to be made? Site can either afford to pay players or it cannot.

I'll see what happens here before revising my tag.

[holydarkness]

The scam accusation that yahoo tag him is already resolved since the victim itself confirmed that he already get the money and also the reference topic for the scam accusation is already changed to resolved title.

The only issue was the resolution on this issue is very questionable because the OP suddenly change of heart probably he was offered a deal to get out his money.

Yes, it was resolved but they don't post publicly how it was resolved so there is no clear statement that's why you still need to be careful or instead don't ever use their service again. There are other trusted casinos in our gambling section with high reputations so how did he go and play on that sites? And most of the victims are newbies also it has still active flag that never been resolved until now.

They did, but later retract it because apparently it violates the agreement they made with wintomato; that they'll not share the outcome reached upon internal discussion between both parties. Quite unfortunate for wintomato that I happened to watch that case closely, so I was aware of one certain missing post. Well... we know there are several platforms that works alongside this forum to archive everything, so... anyone curious can see what's the post was, we know which site(s) to visit.

I am inviting and notifying them about this accusation through telegram as their last onli date was back in the late of February.

[wintomato]

Hello Dear Bitcoiners,

I'm sorry for the late reply;

This player abused our bonus policy, created multi accounts and was obtaining deposit bonuses; Our deposit bonus is the super generous we really give the players significant gifts;

We we identified common IP addresses (non VPN) and also  device fingerprints; We have all relevant proves and ready to provide proves to any legal entity;
Our bonus policy is generous and clear at the same time, we give it only once not 10 times;


Even  his Bitcointalk account is not genuine; Newly created only for scam acquisition;

[wintomato]

Good question but no reply

So you claim this is your first and only account and you have never had one before on Wintomato where you have also used welcome and deposit bonuses to your advantage?
Where and how did you create this account?
Do you access it from your home or public IPs?
Personal or shared computers?
Do you use VPN or change your IP for any reasons?
Do you share your home with family or friends who might be gambling on Wintomato?

[Pmalek]

Even his Bitcointalk account is not genuine; Newly created only for scam acquisition;

That happens and isn't unusual. People make very little research about the sites and services they use before handing over their money. It's only when things go sideways that they begin investigating. And then threads pop up where they say I used this exchange/wallet/casino but I got scammed, or something similar.

Good question but no reply

OP hasn't logged in today. I guess there will be a reply when he returns to the forum.

[dmytro9]

So you claim this is your first and only account and you have never had one before on Wintomato where you have also used welcome and deposit bonuses to your advantage?
Where and how did you create this account?
Do you access it from your home or public IPs?
Personal or shared computers?
Do you use VPN or change your IP for any reasons?
Do you share your home with family or friends who might be gambling on Wintomato?

Hi. Yes it was my first deposit there. First account.
I created my account few days ago, on my laptop which are used only by me.
I accessed from my mobile internet ip.
It is my laptop, on i used it. no friends, parents, sisters or other persons.
No, i do not used vpn. I do not need it.
No, i do not shared computer with someone. I not know people from my friends who played this casino before.

[dmytro9]

Hello Dear Bitcoiners,

I'm sorry for the late reply;

This player abused our bonus policy, created multi accounts and was obtaining deposit bonuses; Our deposit bonus is the super generous we really give the players significant gifts;

We we identified common IP addresses (non VPN) and also  device fingerprints; We have all relevant proves and ready to provide proves to any legal entity;
Our bonus policy is generous and clear at the same time, we give it only once not 10 times;


Even  his Bitcointalk account is not genuine; Newly created only for scam acquisition;

It is my first account on this site. I tryed to find any place where i can report you like big scammers who steal money with fake reasons. And i will try to sent this messages where possible.

[Pmalek]

Sending messages and posting reviews won't help with your case. Wintomato claims you had multiple accounts and abused their casinos bonuses. You claim that you never did that. There doesn't seem like there is any room to find any agreement between you two.

Get a casino mediator involved and present the case to them. I will post a few link where you can ask. Post the links to any open complaints so we can follow the development of the case.

Casino Guru 
AskGamblers
Casinomeister
GambleScope

[dmytro9]

Thank you. I already made complaint at askgamlers. I will make on other site which you sent. Thanks for help