Fairspin.io SCAM my money

[nbcol987]

What happened:: Fairspin.io was keep denying my withdrawals, then they logged in my account and stole my funds.

From Feb 26 to March 16, I tried to withdraw many times but keep getting denied
https://i.imgur.com/6ofJcVw.jpg

Suddenly yesterday March 17, I received emails from them, told me someone from Canada and Australia logged in my account, cancelled my withdrawal request and made their own.
Guess what? Fairspin who was keep denied my withdrawal requests, immediately accepted their withdrawal. Even though I found out and cancelled their second request ( -489 USDT ), they already stole 361 USDT from my account, and only 495 USDT left.
https://i.imgur.com/BHnB2FH.jpg
https://i.imgur.com/urFPw7b.jpg
https://i.imgur.com/ScPSwLG.jpg

Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=3409394

Reference Link: https://bitcointalk.org/index.php?topic=5371779.0

Amount Scammed: 1008 USDT ( 361 USDT already lost, 152 USDT unknown, 495 USDT still in account )

Payment Method: USDT Deposit

UPDATE: They just paid me the 495 USDT left from my account. So overall I got stolen over 500 USDT.

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[John Abraham]

What happened:: Fairspin.io was keep denying my withdrawals, then they logged in my account and stole my funds.

From Feb 26 to March 16, I tried to withdraw many times but keep getting denied

Quoting images for Visibility.
Did you contact their support? What did they say about this matter? Did you contact them when your withdrawal was rejected for the first time? What was their response at that time? Why do you think it was fairspin who stole your funds? Your account could be compromised. I don't think casinos will log in to your account and steal user's funds. However, This is not the first scam accusation against this casino. There was two other scam accusation against this casino and handled them (Solved). Considering their dedication to solve issues, I don't think they would touch users funds. If I am not wrong, Your account was compromised. I would like to suggest you to use 2FA.

[coolcoinz]

Suddenly yesterday March 17, I received emails from them, told me someone from Canada and Australia logged in my account, cancelled my withdrawal request and made their own.

It wasn't Australia, but Austria. Not that it matters, since you're probably not located in any of these countries (I guess you're Vietnamese).

Guess what? Fairspin who was keep denied my withdrawal requests, immediately accepted their withdrawal. Even though I found out and cancelled their second request ( -489 USDT ), they already stole 361 USDT from my account, and only 495 USDT left.

What was the reason for denying your withdrawal?

What were the security measures on your account? Did they have a phone or email confirmation requirement for withdrawals?

From the looks of it, they reject withdrawals over a certain amount automatically, because the only one that went through was the smallest of them all (361 USDT) eberything else was over 489 and was denied. Did you do KYC with them? If not, this could be the reason for larger amounts to be automatically denied.

From what I saw I doubt the casino stole from you. It looks like your account was bruteforced. How strong was your password?

[albon]

UPDATE: They just paid me the 495 USDT left from my account. So overall I got stolen over 500 USDT.

Suppose a scammer in Australia and Canada hacked your account, and they successfully logged in to your account on Fairspin. They managed to steal part of your money. In that case, it is your fault because you did not secure your account sufficiently, such as adding a Two-factor authentication procedure and others; of course, Faispin rejected repeated withdrawals because they detected suspicious activity in your account from different IP addresses. Do you now blame them for your mistake in not securing your account? You can immediately change the password and email, put the two-factor authentication into the account, and contact customer service as soon as possible so that they review your account again and make sure that the scammers leave your account.

[AbuBhakar]

UPDATE: They just paid me the 495 USDT left from my account. So overall I got stolen over 500 USDT.

Suppose a scammer in Australia and Canada hacked your account, and they successfully logged in to your account on Fairspin. They managed to steal part of your money. In that case, it is your fault because you did not secure your account sufficiently, such as adding a Two-factor authentication procedure and others; of course, Faispin rejected repeated withdrawals because they detected suspicious activity in your account from different IP addresses. Do you now blame them for your mistake in not securing your account? You can immediately change the password and email, put the two-factor authentication into the account, and contact customer service as soon as possible so that they review your account again and make sure that the scammers leave your account.

This is not the case. He do multiple withdrawal prior to the withdrawal of the potential scammer that keeps rejecting by the casino for an unknown reason. I get the point of the OP on how does someone accessing his account on different IP than usual manage to withdraw funds while he as original owner rejects withdrawal couple of times.

This is a very shady experience in a casino and I will accused too the casino for what happened because the timing of the hack is in sync to the time that he can’t withdraw. Normally security team will lock his account after multiple failed withdrawal attempt while another attempt from different IP appear on his account.

Fairspin should explain this properly. It’s very scary to play on this kind of casino.

[albon]

This is not the case. He do multiple withdrawal prior to the withdrawal of the potential scammer that keeps rejecting by the casino for an unknown reason. I get the point of the OP on how does someone accessing his account on different IP than usual manage to withdraw funds while he as original owner rejects withdrawal couple of times.

This is a very shady experience in a casino and I will accused too the casino for what happened because the timing of the hack is in sync to the time that he can’t withdraw. Normally security team will lock his account after multiple failed withdrawal attempt while another attempt from different IP appear on his account.

Fairspin should explain this properly. It’s very scary to play on this kind of casino.

This should be clarified by customer service or a Fairspin official on the forum. You mentioned a perfect point. How did the scammer manage to withdraw part of the money when the account's original owner could not withdraw multiple in a row? Could the scammer have contacted their customer support and managed to deceive them that he is the account's original owner and not the scammer? I do not know explicitly what happened, and the case is somewhat ambiguous; for me, I have not played on Fairspin before, and I have not heard of it; this casino not has many good reviews on Trustpilot, but I try as much as possible to be fair and search for details.

[Husires]

They have a similar situation where they are after the user complained that they are scammers and after about 20 days he was able to withdraw his money https://bitcointalk.org/index.php?topic=5401751.0 .
so in general you will be able to withdraw the rest of your money but the problem remains with the money that was withdrawn by the anonymous user from Canada.
Contact the support staff and ask them why someone in another country could withdraw your money (log in from a strange IP address that you did not use) and change your password quickly

[sheezart]

I've been scammed too.
Here are all the things you can do quickly to get your money back :

1. Post your experience on their trustpilot page
https://www.trustpilot.com/review/fairspin.io

2. Submit an official complaint with their license regulator (Curucao Gaming)
https://www.curacao-egaming.com/public-and-players/complaints-landing
Their license : Curaçao eGaming (CEG, license No. 1668/JAZ)- B2C-XKZDE8FR-1668JAZ

3. Submit an official complaint with your government
Here all the details you need :

Fairspin is operated by :
Techcore Holding B.V.
Abraham Mendez Chumaceiro Boulevard 03
Mailing address   P.O. Box 4750
Curaçao

The Executive director of Fairspin.io and Techcore Holding B.V. is this guy :
Eduards Kalnins
Date of birth : September 2, 1975
Place of birth : Riga
Country of birth : Latvia

The local Curucao manager is this guy :
Rudsel Julius Lucas
Date of birth : January 24, 1958
Place of birth : Willemstad
Country of birth : Curaçao
Nationality : Dutch

Submit your official complaint against Techcore Holding B.V., Eduards Kalnins, Rudsel Julius Lucas.

[TruePlay_Affiliates]

Hello!

Your post is pretty big but has no subject of your situation in it.

We want to pay attention of anyone from this topic and moderators that there is no subject for such a post from this member of the platform.
If someone has faced any difficulties - gaming platform always ready to help and explain the situation.

Respectfully,
Fairspin!

[sheezart]

Hello!

Your post is pretty big but has no subject of your situation in it.

We want to pay attention of anyone from this topic and moderators that there is no subject for such a post from this member of the platform.
If someone has faced any difficulties - gaming platform always ready to help and explain the situation.

Respectfully,
Fairspin!

Hey,

I just want to help people that you scam.
Because when we type on Google Fairspin.io scam, we have this post, so I hope to help as much people as I can.  

For the OP, you didn't fully manage the problem, so I suggest OP to do the 3 options I've post in order to get back the full amount scammed.

[logfiles]

I've been scammed too.

Would you please take your time and show us how you were scammed?

OP's case is a little complicated. We are not sure if it's the casino that withdrew his funds or his login details actually leaked and s hacker stole his funds.

Here are all the things you can do quickly to get your money back :

How do you know?

You have just said that you were also scammed. Did you or did you not get your money back?

[Agbe]

Hello!

Your post is pretty big but has no subject of your situation in it.

We want to pay attention of anyone from this topic and moderators that there is no subject for such a post from this member of the platform.
If someone has faced any difficulties - gaming platform always ready to help and explain the situation.

Respectfully,
Fairspin!

What really happened? Can you tell us your side of the story? Op is saying that you are still owing him 1008$. Did you gave any dealing with the op? And what conspired between you and him? Op has given us some images to claim his accusation. Therefore we will need you side of the accusation.
And also op need to provide more evidences like the email sent to should be quote here. And your conversations with the customer care service personnels. But really if Fairspin logged in to the account and did what the OP is saying, that is very bad of them. Which means gamblers in that site is prone to scam.

[KingsDen]

Contact the support staff and ask them why someone in another country could withdraw your money (log in from a strange IP address that you did not use) and change your password quickly

I am still trying to figure everything out. It could be something close to op using a VPN to route the IP to Canada. Then, what I don't get again is that, if I'm a scammmer and I get hold of your account, I will try my best to get total possession of the account after trying to move small split of the money.

See these questions;

• Why the alleged hacker didn't try to withdraw all the money at once
• Why was that very transaction approved while Op said he has been trying to withdraw for weeks

[sheezart]

I've been scammed too.

Would you please take your time and show us how you were scammed?

OP's case is a little complicated. We are not sure if it's the casino that withdrew his funds or his login details actually leaked and s hacker stole his funds.

Here are all the things you can do quickly to get your money back :

How do you know?

You have just said that you were also scammed. Did you or did you not get your money back?

Sure thing!
I gave all details in their official thread : https://bitcointalk.org/index.php?topic=5371779.msg62343558#msg62343558

By the way, Fairspin.io isn't replying with their official account which shows how serious they are...

[logfiles]

Sure thing!
I gave all details in their official thread : https://bitcointalk.org/index.php?topic=5371779.msg62343558#msg62343558

In other words, I was requesting to create a fresh scam accusation, but that will be your choice.

By the way, Fairspin.io isn't replying with their official account which shows how serious they are...

I was about to ask them a question.

Why create a brand-new account to respond to issues, yet there is an older account that is seemingly well established?
In fact, I almost requested @TruePlay_Affiliates to prove that they are part of the fairspin team