Seems like they caught a multi accounter to me...
He seems to think that if he has one account, uses it for some time, then makes another account and plays with both, only that new account will get banned from the platform and his legacy account will be spared... This is a place where we could add the good old "genius" meme.
Yes im sure i didnt used multiple accounts for what reason i should do it ? I would never risk 1300 if i was doing it. Made 5500-6000 dont even remember and blocked. Why no block when i made deposit ? Why they let me gamble if its was multiple accounts flagged, there is no logic. Its just scam and thats it .
They allow you to deposit because people often log in with VPN and the system doesn't clearly show the casino if the person has more than one account. If you create a second account using a different name and email address the system will not flag it right away and will often let you deposit. If you play using only 1 account and the second one remains inactive most casinos will not ban you, but rather blame it on a mistake, wrong login, lost password, and so on, but if you actively use both accounts you will get flagged sooner or later.
What country are you playing from, OP?
What country's IP were you using?
Did you use a VPN?