Sherbet.com 1206$ SCAM (stolen deposit)

[diggad]

What happened:
I deposited 600$ on 16 of march, played few sports bets and after i won 604$ more i ordered a withdrawal on 20th of march and they put my withdrawal on hold cause their sport provider found some fraudlent activity in winning 600$ in few matches (!!!) and today they said this 'Hey, digga. Your account has been permanently suspended on Sherbet, and all withdrawals/balances have been frozen due to fraudulent activity on our sportsbook (as stated by our provider). There is nothing I can do for you further in this case, but you can appear at support@sherbet.com.'

Scammers Profile Link:
https://bitcointalk.org/index.php?action=profile;u=3536407

Reference Link:
https://bitcointalk.org/index.php?topic=5440666.0

Amount Scammed: 1206$ (602$ of it is my deposit)
Payment Method: BNB
Proof of Payment: https://bscscan.com/tx/0x1af757c4b2259c2e25ce3c161c6930e9090010f69c7376ec00fa1ed7c4accb19

PM/Chat logs: https://imgur.com/a/TPDR1eZ here are some screenshots of my deposit page withdrawal page and what they said.

This is blatant scam they just took my money and stole my deposit for some baseless reason

[sujonali1819]

playsherbet is working actively in this forum. So I will suggest you to notify them about this scam accusation by sharing the link in their announcement thread. Hopefully, they will come back to explain the issue in detail.

As I know game/sportsbook provider does not give false info like fraudulent activity or something like that if they do not notice it. So you know actually what you have done there. Meanwhile, wait for playsherbet's response.

[John Abraham]

Most casinos don't explain what was wrong when they suspend the account. But, in my opinion, If a player is guilty, he still has the right to know what terms he violated. In such cases, casinos avoid responding to their customers (shady ones). But, as Sherbet says, you can appear at support@sherbet.com. I would say contact them to get more details about your case. Is there any possibility that you may create multiple accounts? Since the issue with the provider, I think it's something serious rules violation, such as syndicate plays or something.

[JollyGood]

I am quoting the image links that were posted by the OP in order for the screenshots to be seen as the OP claims it forms a huge part of the evidence to support the allegation.

I look forward to the sherbet.com forum representative posting here with their views on the allegation made against them.




===========

[shasan]

Scammers Profile Link:
https://bitcointalk.org/index.php?topic=5440666.0

You have posted the link to the topic instead of the link to the profile. The link to the profile should be https://bitcointalk.org/index.php?action=profile;u=3536407
Have you tried to contact with their bitcointalk profile, if no then you should contact with them on the forum.

[GxSTxV]

This is blatant scam they just took my money and stole my deposit for some baseless reason

Did they mention the reason for all of this at all before banning your account? and have they ever asked for your documents or completed a KYC process at their casino? Your story is missing many details and we cannot judge the casino based on anything yet since they have not responded to your accusations and we do not have the complete story.

I believe that if you did not violate any of their rules they will resolve the issue as soon as possible and not risk their reputation over $600. However that is only if you truly did not break any of their rules which makes things bad for you so you better contact them as they have announced their casino here in Bitcointalk.
Here is the profile of their representative: https://bitcointalk.org/index.php?action=profile;u=3536407

[BitcoinGirl.Club]

'Hey, digga. Your account has been permanently suspended on Sherbet, and all withdrawals/balances have been frozen due to fraudulent activity on our sportsbook (as stated by our provider). There is nothing I can do for you further in this case, but you can appear at support@sherbet.com.'

Is that all they explained? No other communication?
Have you asked them to explain what type of fraudulent activity you have done, types and things. Sometimes it's better to push internally then when there are no other way then come to the community support. This community have great experience with solving sportsbook and their clients issue but there are many occasions where unknown people tried to take advantage of the free service community members provide.

It's important you are to be honest and showing everything that you have to support your case.

[Bitcoin_Arena]

This is where I don't like how some of these casinos operate, especially in matters regarding communicating to a customer in matters regarding their account closure. Most of them never always give a proper reason why the account was banned/locked.

What is so hard with the saying "Hey Player X, we have banned your account because we discovered that you were involved in fraudulent activity A, B and C. On this day you did this and that, on the next day you did more manipulation" etc

Someone will obviously complain if they don't know why they were banned.

[yahoo62278]

I find it simply amazing that most of the scam accusations against casinos are by newbie accounts. I'm not saying all of them a liars but i'll bet more then half are full of shit. They open an accusation knowing full well they're cheating a casino is some way, shape, or form.

With that being said, OP you should probably send a PM to the casino rep on here so they can see your post. You may not be 1 of the shady users I just mentioned, just looks funny that almost all accusations are from newbies.

[Xinarae*]

I find it simply amazing that most of the scam accusations against casinos are by newbie accounts. I'm not saying all of them a liars but i'll bet more then half are full of shit. They open an accusation knowing full well they're cheating a casino is some way, shape, or form.

With that being said, OP you should probably send a PM to the casino rep on here so they can see your post. You may not be 1 of the shady users I just mentioned, just looks funny that almost all accusations are from newbies.

Yes, I appreciated on your opinion that it is unlikely maximum newbies are thrown the problem with casinos, Newbies are often misrepresented, I agree with you that not everyone is the same, but in the end, most cases are proven wrong.

But the good thing is that the representative of Sherbet.com is active on bitcointalk forum, any problem should be reported to him so that if there is any technical problem he can solve it very quickly.

[JollyGood]

You have a point, many are newbies but many claim to have found find their way to the forum here after they could not (allegedly) find a solution with their company they made allegations against. I agree with you and others in that the OP should at least contact the Sherbet forum representative at the very least to ask him to post here.

I find it simply amazing that most of the scam accusations against casinos are by newbie accounts. I'm not saying all of them a liars but i'll bet more then half are full of shit. They open an accusation knowing full well they're cheating a casino is some way, shape, or form.

With that being said, OP you should probably send a PM to the casino rep on here so they can see your post. You may not be 1 of the shady users I just mentioned, just looks funny that almost all accusations are from newbies.

[diggad]

This is blatant scam they just took my money and stole my deposit for some baseless reason

Did they mention the reason for all of this at all before banning your account? and have they ever asked for your documents or completed a KYC process at their casino? Your story is missing many details and we cannot judge the casino based on anything yet since they have not responded to your accusations and we do not have the complete story.

I believe that if you did not violate any of their rules they will resolve the issue as soon as possible and not risk their reputation over $600. However that is only if you truly did not break any of their rules which makes things bad for you so you better contact them as they have announced their casino here in Bitcointalk.
Here is the profile of their representative: https://bitcointalk.org/index.php?action=profile;u=3536407

no i just won one relatevely significant bet (won ~560$) and ordered a withdrawal, they started delaying it saying that my withdrawal is on hold because sports provider is checking my bets for fraudlent activity, i bet a lot of bets on volleyball total under because this engine doesn usually accept big amounts in one click, and after 4 days of waiting they said my account is frozen and didnt even dare to return my deposit at least lol
im ready to pass KYC but looks like they are not really interested in that, and i have no proper communication on email

https://imgur.com/a/oa3qWAT

[JollyGood]

Here is another screenshot from the OP which was posted a short while ago:

[macson]

What happened:
I deposited 600$ on 16 of march, played few sports bets and after i won 604$ more i ordered a withdrawal on 20th of march and they put my withdrawal on hold cause their sport provider found some fraudlent activity in winning 600$ in few matches (!!!) and today they said this 'Hey, digga. Your account has been permanently suspended on Sherbet, and all withdrawals/balances have been frozen due to fraudulent activity on our sportsbook (as stated by our provider).

hi OP I'm really curious what happened to your account, did you violate any of the rules they made --

11. Prohibited Uses
Personal Use: The Service is solely for the User's personal use. The User is only allowed to wager for his/her personal entertainment. Users may not create multiple accounts for collusion, sports betting, and/or service abuse.

AML & Sanctions Compliance: Sherbet expressly prohibits and rejects using the Service for any form of illicit activity, including money laundering, terrorist financing, or trade sanctions violations, consistent with various jurisdictions' laws, regulations, and norms. To that end, the Service is not offered to individuals or entities subject to the United States, European Union, or other global sanctions watch lists. Using the Service, you represent and warrant that you are not so subject.

Jurisdictions: Persons located in or reside in Australia, Belarus, Côte d'Ivoire, Cuba, Curaçao, Czech Republic, the Democratic Republic of the Congo, France, Germany, Iran, Iraq, Liberia, Libya, Lithuania, Netherlands, Portugal, Serbia, Slovakia, South Sudan, Spain, Sudan, Syria, United Kingdom, United States, Zimbabwe (the "Prohibited Jurisdictions") are not permitted make use of the Service. To avoid doubt, the restrictions on engaging in real-money play from prohibited jurisdictions apply equally to residents and citizens of other nations while in a prohibited jurisdiction. Any attempt to circumvent the restrictions on play by persons in a prohibited or restricted jurisdiction is a breach of this Agreement. An attempt at circumvention includes, but is not limited to, manipulating the information used by Sherbet to identify your location and providing Sherbet with false or misleading information regarding your location or place of residence.

The attempt to manipulate your real location through the use of VPN, proxy, or similar services or the provision of incorrect or misleading information about your place of residence, with the intent to circumvent geo-blocking or jurisdiction restrictions, constitutes a breach of Clause 5 of this policy.

Some games are not available in certain countries due to licensing restrictions. You can find more information about provider restrictions here.

[1] https://sherbet.com/policies/terms

from their statement above that your account is frozen because of a report from the sherbet sportsbook provider, which means a third party has reported the suspicious activity.  you have also made a post on their ANN thread, hopefully, there will be an answer in the next 24 hours.

good luck!

[lesliegray]

I find it simply amazing that most of the scam accusations against casinos are by newbie accounts. I'm not saying all of them a liars but i'll bet more then half are full of shit. They open an accusation knowing full well they're cheating a casino is some way, shape, or form.

With that being said, OP you should probably send a PM to the casino rep on here so they can see your post. You may not be 1 of the shady users I just mentioned, just looks funny that almost all accusations are from newbies.

I think you are exaggerating. It's not that hard to understand why. The player in question may not have had an ambition to have an account here until he encountered problems with the operator so now he's here seeking help from the community. It's that simple.

Stop assuming things until proven otherwise.

[GxSTxV]

I think you are exaggerating. It's not that hard to understand why. The player in question may not have had an ambition to have an account here until he encountered problems with the operator so now he's here seeking help from the community. It's that simple.

Stop assuming things until proven otherwise.

@Yahoo only mentioned what's really happening in the scam accusations section, where thousands of newbies start topics accusing and attacking casinos. After a few days when the truth is revealed that the gambler was either lying or cheating everything back to normal. And sometimes the problem gets resolved after by just contacting the casino support and being patient without the need of starting a whole story and drama. As for this thread we can't see many details shared yet about the matter and we can't judge until the casino answers here. The OP didn't answer to many user's questions about whether there were other conversations with Sherbet’s support whther they did mentioned the reason for permanently locking his account.
Many old Bitcointalk users also have accounts with these casinos and they rarely have issues with them or they open topics against the casino without any proofs. So it’s obvious why only newbies are behind the drama as always.

[sujonali1819]

I think you are exaggerating. It's not that hard to understand why. The player in question may not have had an ambition to have an account here until he encountered problems with the operator so now he's here seeking help from the community. It's that simple.

Stop assuming things until proven otherwise.

Dude, I am not sure how long you are in this forum. If this is your only account then it's less than 1 year you are here. But yahoo62278 has been here for 2014 almost 9 years. He has a lot of experience in this field. He also worked on a lot of projects and still working. He knows (from his experience + project team )how some people act innocent after the guilty. I have also some experience working on some projects. I also know some people acting like they don't know anything regarding the issue despite knowing everything.

Btw I am not saying OP has a false accusation. I hope the sherbet representative will come and explain everything.

[John Abraham]

I find it simply amazing that most of the scam accusations against casinos are by newbie accounts. I'm not saying all of them a liars but i'll bet more then half are full of shit. They open an accusation knowing full well they're cheating a casino is some way, shape, or form.

It's a bit strange. But I am not surprised. No matter what we say but the truth is people, don't do their research or don't check everything when they get involved with casinos or online companies. People come here once they are already in trouble and want to get rid of it. Some of them indeed know that they are guilty. But, still they tell the story from their side in hope of getting some help from the community. As long as casinos freeze or confiscate balance with a valid reason, the chance are slim to get any help. Even the community cannot help if casinos doing something shady. It depends if the casino cares about it's reputation on this forum.

[yahoo62278]

I find it simply amazing that most of the scam accusations against casinos are by newbie accounts. I'm not saying all of them a liars but i'll bet more then half are full of shit. They open an accusation knowing full well they're cheating a casino is some way, shape, or form.

With that being said, OP you should probably send a PM to the casino rep on here so they can see your post. You may not be 1 of the shady users I just mentioned, just looks funny that almost all accusations are from newbies.

I think you are exaggerating. It's not that hard to understand why. The player in question may not have had an ambition to have an account here until he encountered problems with the operator so now he's here seeking help from the community. It's that simple.

Stop assuming things until proven otherwise.

I'm going to share my doubts period. The guy has a right to seek help yes. He has a right to not have an account on this forum, but if you don't think it looks fishy that nearly every goddamn accusation comes from a newbie account then you are delusional. I'm not even close to exaggerating. Go take a look at the accusations. I have worked with a lot of casinos and I hear stories about groups that go from casino to casino targeting sportsbooks. Can't say this guy is in a group like that, but I am allowed to be skeptical.   

[lesliegray]

I think you are exaggerating. It's not that hard to understand why. The player in question may not have had an ambition to have an account here until he encountered problems with the operator so now he's here seeking help from the community. It's that simple.

Stop assuming things until proven otherwise.

Dude, I am not sure how long you are in this forum. If this is your only account then it's less than 1 year you are here. But yahoo62278 has been here for 2014 almost 9 years. He has a lot of experience in this field. He also worked on a lot of projects and still working. He knows (from his experience + project team )how some people act innocent after the guilty. I have also some experience working on some projects. I also know some people acting like they don't know anything regarding the issue despite knowing everything.

Btw I am not saying OP has a false accusation. I hope the sherbet representative will come and explain everything.

That doesn't mean shit. I've been in this industry for 15+ years but this is not about me or you, it's about this case so I'm gonna leave it at that.
Besides, I know that yahoo62278 used to work for Betnomi before and was in my thread not to long ago talking reckless without facts, just like he's doing here.

What other people do has nothing to do with OP. It isn't fair to OP to have preconceived notions until all facts are in.