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Author Topic: Scam duckdice.io  (Read 178 times)
Furtikzergagil (OP)
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March 25, 2023, 05:01:52 PM
 #1

Hi, the duck won't pay me my winnings. I made a deposit of $1000 my txid 0x3dc40e7e46e7b0abd0daa8adab2dffe9adde699a3df92e259e89e093dfb5f069

Next I was betting the usual soccer bets, including real madrid and nba basketball, volleyball. I both won and lost. My balance ended up being $2,477. Next I planned to withdraw my winnings and bet further. But they didn't let me and blocked my account. They asked me to pass kyc 3, I passed it for a very long time because of their guilt. As I did not have access to the account, and the mail was very long answer. Sometimes I waited 5-7 days for an answer.

Then I passed the procedure successfully and was given access to my account, but saw only my deposit of $ 1000, and they took my winnings. They accused me of something unclear and do not want to pay me my full amount. In their chat can not help, communicated rudely. At the post office answer for 3-5 days.

Please help me in the payment of my entire amount
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March 25, 2023, 05:05:33 PM
 #2

They accused me of something unclear and do not want to pay me my full amount.
What is the accusation they made against you to avoid paying you the full payment? You can share a screenshot of your conversation to know more about the accusation. If you are right and you did not do any mistake then they would have to pay you full amount.
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March 25, 2023, 05:37:35 PM
 #3


They accused me of something unclear and do not want to pay me my full amount. In their chat can not help, communicated rudely. At the post office answer for 3-5 days.


What was the accusation they made on you? It will be good to know for people who are responding to look into such and get you a reasonable answer. You have to show some prove if you want to accuse a casino because that is how your story will be believed. Show some screenshots of what happened then you can be advised appropriately.

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March 25, 2023, 05:42:04 PM
 #4

I'm really sorry to be the bearer of bad news, but this casino has had scam accusations and I haven't seen any cases having a happy ending in which the person who is accusing got what they wanted, that's why my advice to you: take your 1000$ and withdraw from that casino, you will not be able to get what you are complaining about, simply withdraw your 1000$ and forget about it, you can see this case:

https://bitcointalk.org/index.php?topic=5443774.0

in this case, they unlocked the account of the guy who was complaining because he didn't win anything, I assume that's it, but in your case, as you've already seen that you have a balance of 1000$ which is what you deposited, it means that they won't worry about it anymore solve your case because they already refunded what you deposited and did not consider your winnings, it is useless for you to continue complaining, you better withdraw the 1000$ and forget about this matter and not use this casino anymore

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March 25, 2023, 05:44:00 PM
 #5

They accused me of something unclear and do not want to pay me my full amount.
What is the accusation they made against you to avoid paying you the full payment? You can share a screenshot of your conversation to know more about the accusation. If you are right and you did not do any mistake then they would have to pay you full amount.

You can read his detailed full story on his post on Duckdice.io thread https://bitcointalk.org/index.php?topic=1676313.msg61969628#msg61969628 . He was marked by the sportbook provider as cheating due to unexplained reason that even him can’t disclose in the public.

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Furtikzergagil (OP)
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March 25, 2023, 05:58:23 PM
 #6

They accused me of something unclear and do not want to pay me my full amount.
What is the accusation they made against you to avoid paying you the full payment? You can share a screenshot of your conversation to know more about the accusation. If you are right and you did not do any mistake then they would have to pay you full amount.


In the chat room at the moment I can not get, in the mail only a letter that passed the procedure kyc 3. And in the chat room said that their provider marked me as I bet arbitrage. What kind of bets arbitrage do not know, I bet the top leagues. At least one of them is the NBA. I'm a second day trying to get through the chat on their site. But I'm waiting in line for a very long time.
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March 25, 2023, 11:46:27 PM
 #7

Can you provide a screenshot of the mail/chat? You can upload the image to imgbb or imgur then post the direct link here. I feel like casinos become so secretive when it comes to penalize their users which is really unfair. Soon as they told you were cheating or whatever then that's it, no more reason needed lmao. What a mess, this kind of casino should be boycot here regardless hoe reputed they are in the past.

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Furtikzergagil (OP)
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March 26, 2023, 06:16:20 AM
 #8

Can you provide a screenshot of the mail/chat? You can upload the image to imgbb or imgur then post the direct link here. I feel like casinos become so secretive when it comes to penalize their users which is really unfair. Soon as they told you were cheating or whatever then that's it, no more reason needed lmao. What a mess, this kind of casino should be boycot here regardless hoe reputed they are in the past.

Okay, I'll try to get through to them at the post office and provide a screenshot from the mail, if not, then from the live chat
coin-investor
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March 26, 2023, 10:22:49 AM
 #9

Can you provide a screenshot of the mail/chat? You can upload the image to imgbb or imgur then post the direct link here. I feel like casinos become so secretive when it comes to penalize their users which is really unfair. Soon as they told you were cheating or whatever then that's it, no more reason needed lmao. What a mess, this kind of casino should be boycot here regardless hoe reputed they are in the past.

Okay, I'll try to get through to them at the post office and provide a screenshot from the mail, if not, then from the live chat

Before anything else drop your username or account id so that if they are following this thread they can trace the username and account id you provided they have resolved one issue already, and you may send a message to their representative, I believe this is his account https://bitcointalk.org/index.php?action=profile;u=2912800.
Your issue is the same as the one they just recently resolve although both of you deny the accusations maybe its time for a third party to mediate on these concerns because they keep flagging those who won big amounts which is unfair, Duckdice should also post the message of the provider since its the provider that flagged the account.
Right now it's not recommended to play on Duckdice until they resolve all the issues here.
 

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March 26, 2023, 04:11:52 PM
 #10

I'm really sorry to be the bearer of bad news, but this casino has had scam accusations and I haven't seen any cases having a happy ending in which the person who is accusing got what they wanted, that's why my advice to you: take your 1000$ and withdraw from that casino, you will not be able to get what you are complaining about, simply withdraw your 1000$ and forget about it, you can see this case:

I won't say I don't see any happy ending. You can check this thread Duckdice.io paid me the full amount, I have no complaints, thanks!. This is very recent case and the user get paid in full.

I received the money today in full, thanks a lot to the team Duckdice and separately @Kirito89

I would suggest OP to contact Kirito89 or bobstone as they are working for duckdice as a support agent and they are pretty much active on the forum. You may get help from them.

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March 27, 2023, 06:26:02 AM
 #11

Hi, the duck won't pay me my winnings. I made a deposit of $1000 my txid 0x3dc40e7e46e7b0abd0daa8adab2dffe9adde699a3df92e259e89e093dfb5f069

Next I was betting the usual soccer bets, including real madrid and nba basketball, volleyball. I both won and lost. My balance ended up being $2,477. Next I planned to withdraw my winnings and bet further. But they didn't let me and blocked my account. They asked me to pass kyc 3, I passed it for a very long time because of their guilt. As I did not have access to the account, and the mail was very long answer. Sometimes I waited 5-7 days for an answer.

Then I passed the procedure successfully and was given access to my account, but saw only my deposit of $ 1000, and they took my winnings. They accused me of something unclear and do not want to pay me my full amount. In their chat can not help, communicated rudely. At the post office answer for 3-5 days.

Please help me in the payment of my entire amount

Hello,

A quick glance at your case and it seems you've been flagged for arbitrage betting, where you've placed bets on multiple sport events which allowed you a edge over the system, thus the sports provider has cancelled your winning bets and the balance/deposits were returned.   Will try to get more information and get back here once I have an update.



Kirito89,
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March 27, 2023, 12:05:35 PM
 #12



Hello,

A quick glance at your case and it seems you've been flagged for arbitrage betting, where you've placed bets on multiple sport events which allowed you a edge over the system, thus the sports provider has cancelled your winning bets and the balance/deposits were returned.   Will try to get more information and get back here once I have an update.



Kirito89,
Duckdice Support.

This is the second time that you accused your player of arbitrage betting is it going to be like this when one of your players wins, if it's true that the player you accuse is guilty of arbitrage betting and it comes from your sports provider because they communicate it to you better post a screenshot of that communication.
Or let someone do a mediation to verify the accusation, or we will have a weekly complaint like this whenever one of your players wins.

Furtikzergagil (OP)
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March 27, 2023, 12:27:53 PM
 #13



Hello,

A quick glance at your case and it seems you've been flagged for arbitrage betting, where you've placed bets on multiple sport events which allowed you a edge over the system, thus the sports provider has cancelled your winning bets and the balance/deposits were returned.   Will try to get more information and get back here once I have an update.



Kirito89,
Duckdice Support.

This is the second time that you accused your player of arbitrage betting is it going to be like this when one of your players wins, if it's true that the player you accuse is guilty of arbitrage betting and it comes from your sports provider because they communicate it to you better post a screenshot of that communication.
Or let someone do a mediation to verify the accusation, or we will have a weekly complaint like this whenever one of your players wins.


Thank you all for supporting me. I got a reply from the subredge, all right I was accused of arbitrage betting, but I did not bet any arbitrage bets. They were regular bets, not which I lost, not which I won. I will be creating duck fraud threads until it resolves my issue. I bet honestly, they have a very bad attitude towards players. I attach a screenshot. https://prnt.sc/re0HGB3qjM2A Don't worry it's a safe link. My duck login is Furtikzergagil and my email is Furtikzerga.gil@gmail.com

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