rollbit scam (255 USDT)

[aioc]

I had never played anything on rollbit before this time.

Unfortunately, there is nothing you can do to prove this. It's basically your word against their's.
The casino, on the other hand, could have given you a chance to prove you are not the same person as the one they suspect to be your alt by asking both of you to submit your documents and verify your identities. I don't know why they didn't do so before permanently banning your accounts!
Right now, I don't see how this case can be solved without resorting to mediation!

They just know who they are dealing with based on the information generated by their security system, so they do not bother to ask for documents although its necessary before banning the account, they seem confident that OP will fail in their KYC, and I agree that OP's only recourse is a third party mediation he can prove his innocence or prove that Rollbit is right all along.

OP here is a prolific sportsbook abuser, previously banned from our platform for circumventing sportsbook limits (creation of new accounts).

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[TwitchySeal]

What's the deal anyway? I came here to deal with the situation, as a result, everyone writes that I am to blame, not knowing the whole situation, there is no evidence, there is nothing! holydarness" and "Pmalek". The rest just write here to work out their signature company?

You came here to try to get paid.

Lot's of players do this.  Some of them are victims of scam casinos, some are trying to scam the casino.

You have a lot of red flags, like how you tried to bring attention to your slots play and not the sports bet when obviously it's the sports bet that's the issue.

I think you have some way of getting ahead of the live line changes, and you did it for your NBA bet.  Rollbit flagged your single live bet win and cashout attempt, investigated, and found a link to your previous accounts where you did the same thing.  

Personally I have an issue with the way so many otherwise reputable sports books continue to allow themselves to be exploited with live bet lines lagging somehow, which in turn forces them to seize funds to discourage it.  But if you're going to come here and lie about the situation, I wouldn't expect much support.

That's the deal anyway.

[John Abraham]

I had never played anything on rollbit before this time.

What's the deal anyway? I came here to deal with the situation, as a result, everyone writes that I am to blame, not knowing the whole situation, there is no evidence, there is nothing! holydarness" and "Pmalek". The rest just write here to work out their signature company?

At first, Signature Company doesn't require participants to post on the Scam accusation board. So, whoever writes here, writes with genuine interest. I hope you got it.

As You can see, They are confident with their decision. They accused you of creating multiple accounts and said your old account was banned from their casino while you claimed you did not play there before. Is there any possibility that someone from your house/office uses Rollbit using the same internet? Or, Did you use VPN to register or play on Rollbit? Those could be the possibility if you did not lie. Still, If you are also confident, You can file a complaint at ask-gamblers or whatever mediation service they support.

@Rollbit Razer, Would you mind cooperating with 3rd Party mediation service, as OP claims he did not play on Rollbit before? If so, Which Mediation service do you guys support? Of course, we don't want to see a bad reputation on your platform.

[hugarden2]

I had never played anything on rollbit before this time.

What's the deal anyway? I came here to deal with the situation, as a result, everyone writes that I am to blame, not knowing the whole situation, there is no evidence, there is nothing! holydarness" and "Pmalek". The rest just write here to work out their signature company?

At first, Signature Company doesn't require participants to post on the Scam accusation board. So, whoever writes here, writes with genuine interest. I hope you got it.

As You can see, They are confident with their decision. They accused you of creating multiple accounts and said your old account was banned from their casino while you claimed you did not play there before. Is there any possibility that someone from your house/office uses Rollbit using the same internet? Or, Did you use VPN to register or play on Rollbit? Those could be the possibility if you did not lie. Still, If you are also confident, You can file a complaint at ask-gamblers or whatever mediation service they support.

@Rollbit Razer, Would you mind cooperating with 3rd Party mediation service, as OP claims he did not play on Rollbit before? If so, Which Mediation service do you guys support? Of course, we don't want to see a bad reputation on your platform.

I used Russian vpn because our state banned this site because they don't pay taxes. There is no vpn ban in their rules. However, Russia is not part of the banned countries, and without a vpn I physically could not enter.

I am sure that they will not have evidence, or they will replace them in order to defend their mistake and reputation for my ban.

[coin-investor]

I used Russian vpn because our state banned this site because they don't pay taxes. There is no vpn ban in their rules. However, Russia is not part of the banned countries, and without a vpn I physically could not enter.

I am sure that they will not have evidence, or they will replace them in order to defend their mistake and reputation for my ban.

How sure are you that they don't have evidence or they will manipulate it to justify their mistake if there is, it's your call to get a third-party mediation like many of us here recommended because it's unlikely that they are going to change their decision because they have their security system in place to track double accounts and they can only show this to a party who they trust if you want to proceed you can message sites like askgamblers.com they have done this in the past or this thread will remain open and unresolved but likely in favor of Rollbit.

[Pmalek]

Since this case involves an issue with sports betting, I don't think Casino Guru and Ask Gamblers will consider it. I remember they only handle casino disputes looking at some past cases. You will have to find someone else. Some services that were mentioned before include The Pogg, Casinomeister, and Gamblescope.

I don't know anything about the quality or neutrality of their services, though. That's something you will have to check yourself.

[hugarden2]

Since this case involves an issue with sports betting, I don't think Casino Guru and Ask Gamblers will consider it. I remember they only handle casino disputes looking at some past cases. You will have to find someone else. Some services that were mentioned before include The Pogg, Casinomeister, and Gamblescope.

I don't know anything about the quality of neutrality of their services, though. That's something you will have to check yourself.

Isn't it easier to provide some evidence here? or at least write something on this occasion in this topic, I'm sure that they don't give a damn and they won't write anything else here, they have such an attitude towards the players. Yes, you are right, my case is related to stakes and asgamblers will not deal with this.

[ryzaadit]

To be honest, for this typical case.

There always both side providing explanations:
- The casino: Thell the user is abusers or make some activity against their rules.
- User: Tell them they not doing anything.

But, I always see from the type case. It's not really new for me, if there has some case against the casino from "Sportbook" side I don't know why I more prefer trusted the casino rather than a user.

Because It's always the ones who has problems are always sportsbook users. Meanwhile, it's really rare to see any kind of problem against the casino from "CASINO" user. I have some activity in 'RollBits' withdraw more than 1,000$ without any issue, like If they want to scam people why not just chasing an account with huge money rather than a small one.
Another reason, why most of casinos never reveal any kind of proof (or there has some terms & conditions they can easily block/shutdown your account without any explanation). Because they don't want how the detection system are getting reveal to avoid sportsbook abuser user are easily to passed that.

[hugarden2]

I understand that they pay, etc., but they clearly made a mistake with me, and I didn’t break anything, I don’t know how else to prove it, it’s just nonsense, they themselves clearly don’t want to participate in the branch, and at least somehow contribute problem solving. starting with the fact that they just blocked me on discord.

[John Abraham]

I understand that they pay, etc., but they clearly made a mistake with me, and I didn’t break anything, I don’t know how else to prove it, it’s just nonsense, they themselves clearly don’t want to participate in the branch, and at least somehow contribute problem solving. starting with the fact that they just blocked me on discord.

Why are you wasting your time here? If you are confident about your case, Go and open a file on the mediation service that they accept. I've asked their support team if they allow VPN usage. Their answer was "We respect the privacy of our users, so we therefore allow the usage of VPNs. However, we do not permit their usage to circumvent our Terms and Conditions related to country restrictions." So, Yes. They allow VPN Usage.

But, If you are from a restricted region, but are using a VPN. You violating the rules. if you used a Free VPN and its IP match with someone else IP, It's not Rollbit's fault. There is no way you can prove that this account is not yours. They blocked you because of your misbehavior. You could ask them politely, and you may have a better chance of getting a response from them.

[Pmalek]

Isn't it easier to provide some evidence here?

It surely would be easier, but you won't find many casinos willing to share any sort of evidence publicly for everyone to see.

I'm sure that they don't give a damn and they won't write anything else here, they have such an attitude towards the players.

If you got that opinion about Rollbit, even more reason to request a mediator to step in and take a look at your story and the evidence the casino has against you. The way things stand now, you are not getting your money back as Rollbit believes you are guilty. No one here can possibly know if you are or aren't.

[shasan]

Rollbit scammed me for $255, banned my account and claims I'm an abuser

I do not trust they have scammed you 255$ or they can scam this type of amount even multiple times of this amount. I think they are right that you have abused their system that's why they have blocked you. Can you record the proof on video and post the link of the video here to see what's going on. As screenshot can be manipulated easily.

[Pmalek]

Can you record the proof on video and post the link of the video here to see what's going on.

OP claims their account has been banned, so there is nothing to take a video of. All they could do is take a video of unsuccessfully trying to log in to their account.
Rollbit Razer has already posted in the thread, saying they are aware of the player's activities and that they have had accounts on Rollbit before that have been banned. Since the previous account(s) got banned for sports abuse, it safe to assume the most recent one was also banned.

The only question that remains is whether hugarden2 is the person Rollbit suspects them to be. 

[hugarden2]

Can you record the proof on video and post the link of the video here to see what's going on.

OP claims their account has been banned, so there is nothing to take a video of. All they could do is take a video of unsuccessfully trying to log in to their account.
Rollbit Razer has already posted in the thread, saying they are aware of the player's activities and that they have had accounts on Rollbit before that have been banned. Since the previous account(s) got banned for sports abuse, it safe to assume the most recent one was also banned.

The only question that remains is whether hugarden2 is the person Rollbit suspects them to be. 

I think rollbit should be flagged as a scam because they don't want to give any comments intentionally, they play games and refuse to solve the problem. I can assume they don't have any evidence.

[holydarkness]

I think rollbit should be flagged as a scam because they don't want to give any comments intentionally, they play games and refuse to solve the problem. I can assume they don't have any evidence.

Except that they've give a comment regarding your issue, their security and anti fraud detection system matched your ID with known accounts evading sportsbet limitation. That's their final say, I think. You can't demand them to give detailed info of their detection here for public to read.

If you still want to pursue this matter and sure you're the right side, you can do what Pmalek suggested by contacting a third party mediator. I took a quick glance and didn't find them on thePogg, gamblescope, casinomeister, and askgamblers, though. They're on CasinoGuru, but CG are not handling a sportbet-related disputes.

Since this case involves an issue with sports betting, I don't think Casino Guru and Ask Gamblers will consider it. I remember they only handle casino disputes looking at some past cases. [...]

AskGamblers accept and intermediate sportsbet-related disputes, but Rollbit isn't on their list.

[Pmalek]

I have sent a PM to Rollbit Razer and asked him directly which mediation sites unsatisfied players can turn to when it's a matter of sport betting-related problems.
If he replies with some useful information, I will post the information here.

I share holydarkness' thoughts and believe they said what they wanted to say.

[shasan]

Rollbit Razer has already posted in the thread, saying they are aware of the player's activities and that they have had accounts on Rollbit before that have been banned. Since the previous account(s) got banned for sports abuse, it safe to assume the most recent one was also banned.

The only question that remains is whether hugarden2 is the person Rollbit suspects them to be. 

I do not think any gambling site is suspect without any valid reason. They may use several factors to detect the same (similar person). As they have already aware of the OP and claim OP had accounts earlier that would be enough to ban an account for having multiple accounts.

[holydarkness]

I have sent a PM to Rollbit Razer and asked him directly which mediation sites unsatisfied players can turn to when it's a matter of sport betting-related problems.
If he replies with some useful information, I will post the information here.

I share holydarkness' thoughts and believe they said what they wanted to say.

Have you got any reply from Razer? He was online a few days ago to address an issue on different thread. I think if they have a mediator to facilitate sportsbet disputes, he would have told us.

Judging from OP's lack of activity, maybe Rollbit's final say on this case has a truth behind it, but an info about sportsbetting mediator for Rollbit will be a nice info, given recently there are several active and open case against them.

[Pmalek]

Have you got any reply from Razer? He was online a few days ago to address an issue on different thread. I think if they have a mediator to facilitate sportsbet disputes, he would have told us.

No. Rollbit Razer never replied to me. I sent the PM on 12 April. I doubt he didn't see it. I guess he didn't consider it important to respond and inform me about that. That's on him.

This is a copy of the message I sent to Rollbit Razer:

Hi Rollbit Razer,

Which mediator services can players use for sports betting related issues?
Ask Gamblers and Casino Guru won't handle such cases. Where can players turn?

Thanks!

 

Judging from OP's lack of activity, maybe Rollbit's final say on this case has a truth behind it, but an info about sportsbetting mediator for Rollbit will be a nice info, given recently there are several active and open case against them.

Perhaps OP wasn't telling the truth or he gave up. He hasn't been online for 10 days.
Since Rollbit Razer didn't want to reply over PM, all I can do is ask one more time publicly: Which mediation service(s) can players contact if they have a sports betting-related complaint?

[holydarkness]

Have you got any reply from Razer? He was online a few days ago to address an issue on different thread. I think if they have a mediator to facilitate sportsbet disputes, he would have told us.

No. Rollbit Razer never replied to me. I sent the PM on 12 April. I doubt he didn't see it. I guess he didn't consider it important to respond and inform me about that. That's on him.

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Yeah, he should have seen your PM. Perhaps his silence was because there were no ADR that mediate disputes against them. That'll be quite a rather unfortunate situation for the other case I was attending. Without an ADR, the accuser could only relies to the licensor if Rollbit didn't answer to that thread --same situation for OP of any other future cases. I might will ask the same question you asked here on that thread if they ever replied there again. Thank you for this.