Well I hope they soon get back to you of course and I can understand it is annoying if you can only go through the normal customer service and it takes that long. For now there is probably nothing than you can do.
You say you wager so much, are you usually betting with ETH or how did this mistake happen at all? Have you been a long-term VIP customer with Cloudbet? Which cryptos do you usually use?
I can do many things including already reported the case to the licenser and theyr on it after it am gonna file police report if they insist on not refunding back.
This will only hurt them now moving forward my account is empty and whatever i do now will only hurt their image as am right demanding what is mine
Well i do bet in busd and eth but on that error previously in minutes i accepted opensea nft offers and u know it cames in weth instead of swapping it to eth and send to cloudbet i forgot and send them the weth.
And yes am vvip from 4 years with top tier anyone can reach on platform ! Even that and theyr not appreciating it lol