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Author Topic: Dont receive password reset email from freebitco  (Read 244 times)
reetupandey75 (OP)
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May 08, 2023, 05:39:00 PM
 #1

Hi -

I know i havent changed password on freebitco. May be my account is hacked so i try resetting it but never get reset email. Can anybody help?

user: reetupandey75
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May 08, 2023, 05:56:26 PM
 #2

Hi -

I know i havent changed password on freebitco. May be my account is hacked so i try resetting it but never get reset email. Can anybody help?

user: reetupandey75

Okay. I think what you need to do is either you post this message on it's official ANN freebitco or send a personal message to it's forum representative Freebitco, as he will likely help facilitate you getting access to your account once again, only if you could prove that the account you gave above is actually yours.

 
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May 08, 2023, 11:00:07 PM
 #3

Hi -

I know i havent changed password on freebitco. May be my account is hacked so i try resetting it but never get reset email. Can anybody help?

user: reetupandey75

Just follow what the above said, nothing can help you here except the Freebitco.in staff.

Try to search first in your email account and check your spam or junk folder/inbox.
Sometimes, password reset emails can end up in your spam or junk folder/inbox, and be sure to check these folders in your email account to see if the password reset email is there and make sure that you are entering the correct email address associated with your FreeBitco.in account if you've recently changed your email address, make sure you are entering the new one.

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aioc
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May 09, 2023, 11:54:00 AM
 #4

I have an account on freebitco and I'm not active here for the last two months try the reset password to verify your post I received an email to reset my password and it's instant.

Two things there's a possibility that you're account was indeed hacked because even if you put the wrong email in the forgot password form you will still receive a notification

Quote
Please check your email inbox for further instructions

Double-check the email that you've used I can confirm that their password reset is working fine, or you can contact them on one of their social media accounts one of this is this one they have an active account on Facebook
https://www.facebook.com/theofficialfreebitco.in/

Update us if your issue has been resolved

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May 09, 2023, 08:22:20 PM
Merited by hugeblack (4)
 #5

Okay. I think what you need to do is either you post this message on it's official ANN freebitco or send a personal message to it's forum representative Freebitco, as he will likely help facilitate you getting access to your account once again, only if you could prove that the account you gave above is actually yours.

freebitco.in PR is more like an account used to make announcements and promotions.

I think OP should try contacting TheQuin via PM if the information he is to share is sensitive. He's very helpful he and he will get him sorted as soon as possible.

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May 10, 2023, 09:20:27 AM
 #6

Hi -

I know i havent changed password on freebitco. May be my account is hacked so i try resetting it but never get reset email. Can anybody help?

user: reetupandey75


If you think that your account was hacked, the best way to find out is to check all your emails coming freebitcoin because there's always a notification for any changes on your account, and before a hacker can change your email and your password, you will receive a confirmation email and you have to click that for the changes to happen, you also need to implement 2FA before you can change your email.

Freebitco.in has a very tight security the hacker needs to have access to your email and phone for 2FA for him to change your password and address.

If you haven't received the password reset then address this issue to support but it's unlikely that your account was hacked I think the server is only late in sending email notifications

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May 12, 2023, 05:35:55 AM
 #7

Good Morning, as the previous colleagues said, you can only contact them and have evidence that you are the owner of the email or at least prove the wallet that you have deposited or withdrawn
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May 12, 2023, 07:11:42 AM
 #8

Tips for you, try to make sure one below;
The only reasons someone would not get the password change email is either it is getting filtered by their email provider (spam folder or not delivered) or the account has been banned for multi-accounting abuse.

If you've indeed been hacked, probably the easiest verification you'll need is to sign ownership of the source address of the funds before the email change log date, just if you uswd self-custody wallets.

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Taskford
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May 12, 2023, 12:23:45 PM
 #9

Hi -

I know i havent changed password on freebitco. May be my account is hacked so i try resetting it but never get reset email. Can anybody help?

user: reetupandey75


Why look for help here while there's no admin or mods are actively communicating anyone outside of their thread? Much better if you contact directly there support so that they can take some action on your account. Random people here cannot help your case but rather they can make those issue worst since instead they solve it they might scam your account and ask for another charge for fake helping to solve your account issues.

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May 12, 2023, 08:18:33 PM
 #10

I doubt you couldn't access your account because it has been hacked. First, the hacker needs to have access your email to be able to change your account's password. Second, since you didn't receive the "reset password" email, this means the alleged hacker changed the email you used to register on freebitco.in with another one which is not possible unless you have activated 2fa.

Try resetting your password multiple times and see if you will receive the email. Sometimes it could be a temporary technical issue which get solved by itself.

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May 13, 2023, 09:24:05 PM
 #11

I'm sure OP resolved the issue of his account because if he is not yet he would have come here and done a follow-up but since we are not getting an update I assume everything is ok now, sometimes there's lag or glitch in the system when you are requesting a password reset, so we should consider request again at a 5-hour interval so far Freebitco.in is ok base on the response I'm getting on their password reset setting.

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May 14, 2023, 11:27:47 PM
 #12

I hope @OP will come back. Haven't you looked it at the spam folders or those folders in your email like Boxbe waiting list? But if you haven't received any confirmation or resetting of your account/email then everyone has already said it and it's best for you to contact them.
And if someone here or in social media approaches you that they'll help you with your account. Verify it if they're actually part of the team or it's best to just do the conversation over their website.

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August 03, 2023, 12:26:19 PM
 #13

It can happen some times, if their mail server's IP is black listed by your mail server, or some other delivery issues, you can try it later and if it does not work, the best way will be to contact them directly regarding this issue.

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