Do You Think Casinos Should Do Survey From Time To Time To Assess You.

[Agbe]

Assessment test should not go the gamblers but to the casino. To know their weak areas of operations. Gamblers have freedom to stake any amount of money they want and it is not the duty of the casino to make any survey test on it gamblers. I see as wrong idea. If they, the casino notice that a particular gambler is spending essence on his gambling habit, I don't think they have anything to do with it because it is the will of the gambler to spend. And they make their Profit from it.

[Unbunplease]

Assessment test should not go the gamblers but to the casino. To know their weak areas of operations. Gamblers have freedom to stake any amount of money they want and it is not the duty of the casino to make any survey test on it gamblers. I see as wrong idea. If they, the casino notice that a particular gambler is spending essence on his gambling habit, I don't think they have anything to do with it because it is the will of the gambler to spend. And they make their Profit from it.

On the one hand, a gambler is a benefit for the casino, on the other hand, if the casino will try to limit the player's bets, the casino will get a more loyal and, most importantly, a loyal audience. If a player loses it all at once, will he come back? Unlikely. And if a player's loss is limited by various factors, he will come to play at the casino more often. In this case, the casino will make more money in the long run, and perhaps that player will also attract his friends.

[coolcoinz]

I voted maybe because it's not the obligation of the casino to do such survey but doing it is a plus and a moral support from them to the gambler especially if their system noticed the pattern of the gambler spending habits and on how much the gambler is spending. It can also be a reminder as you said about the VPN. I've seen some MMORPG game that is reminding the gamers to take a break because of super long playtime that can affect their health. Obviously it can be the same as the casino but their will be a specific triggers for the reminder or survey since casino don't want to stop gamblers from playing unless the casino can be thrown into an issue about worsts case scenario such as s**cide because of gambling addiction.

It's also not the obligation of a player to take part in such survey.
I think they should do it as long as they keep it in the voluntary form. If gamblers are fine with taking part in this, they will and if they're not, they won't.
From the point of view of the casino it's a good way to know what gamblers like, what changes would they want to be implemented, if they feel comfortable playing, do they understand the rules...
From the point of the gambler, they might have a way to make changes in some rules, like the mentioned VPN.

[BitcoinAccepted]

A casino is only there to make a profit. They will take every opportunity to make even more profit, time after time. That seems certain to me. But starting a campaign for something like that? It won't be of much use. The only thing you can get is that the player feels a certain involvement, and that is something that can be important for a player when he starts gambling at a casino of course. Nowadays, the number of casinos is also abundant, which is also something you have to weigh as a player, which customer service is the best.

[Fivestar4everMVP]

Even if a casino is to carry our a survey from time to time to get to access their customers, I am of the opinion it should not be based on the concerns op mentioned or stated, it is purely the duty of the gambler to safeguard themselves from gambling too much, atleast, anybody above 18 years is no longer a baby that should need a baby sitter, at 18 years and above, one should learn to take responsibility of his or her actions..

If at all a casino is to carry out a survey, I think it should be purely based on the fact that the casino wants to improve their services, integrate more games, and want the customers opinion concerning the developments.

[passwordnow]

In light of two cases about casinos being charged for not stopping one player from playing past his betting threshold and from one demanding one casino to return his losses because of VPN issues.

Do you think casinos should implement a survey assessment from time to time to assess gamblers if they are comfortable spending more and if they are using VPN all the time even if they allow the use of VPN.

This is for the casinos to avoid issues in the future when players look for loopholes to regain their losses by charging them in court.

Reference :
Stake.com not paying out my money

A Gambling Operator Court Case

It's not actually a problem to them, they've been reminding gamblers that they should only gamble what they can afford to lose, and if they can't take it anymore, there's always the self-exclusion or they're all free to leave the casino and never pay a visit again.
At most times, it's not the casino's problem because they've been there to make money and it's a business. While those addicted gamblers, when they lose money, can't take it and they look for someone to blame their losses and the one that's always taking the blame is none other than the casino they're gambling with. But detecting a user's activity and asking a survey is actually a good idea to gather data from their users on these actual problems.

[mindrust]

In light of two cases about casinos being charged for not stopping one player from playing past his betting threshold and from one demanding one casino to return his losses because of VPN issues.
Do you think casinos should implement a survey assessment from time to time to assess gamblers if they are comfortable spending more and if they are using VPN all the time even if they allow the use of VPN.
This is for the casinos to avoid issues in the future when players look for loopholes to regain their losses by charging them in court.

That's actually a very neat idea. People sometimes forget the rules of the casino they are playing in. The casino should warn the players from time to time so they won't do something they are going to regret. VPN usage is a great example.

Let's say you are a regular player at "casino A". You play there almost every day. One day somehow you can't access the website and you try a VPN service to see if the website is down for everybody or only in your country... for whatever reason, then you forgot to turn your VPN off and kept playing like that. It might look like an innocent mistake but the casino may use this mistake against you.

A warning every once is a while is a good idea to prevent these "mistakes" from happening.

[stomachgrowls]

In light of two cases about casinos being charged for not stopping one player from playing past his betting threshold and from one demanding one casino to return his losses because of VPN issues.

Do you think casinos should implement a survey assessment from time to time to assess gamblers if they are comfortable spending more and if they are using VPN all the time even if they allow the use of VPN.

This is for the casinos to avoid issues in the future when players look for loopholes to regain their losses by charging them in court.

Reference :
Stake.com not paying out my money

A Gambling Operator Court Case

In speaking about threshold then it is something that not casinos would really be doing because the more addicted the person is the more things that they do prefer.As a gambler then you shouldnt really be shocked
that they would really be stopping you midway because the more longer you do stay or playing the more money or revenue that they would get and since its a business then it isnt really that something that you
would really be shocked about.Sky is the limit as long you do have the funds then you do have the time on playing no matter how long it would be. Dont expect for some interference.
You cant really point out your fingers at them just because you had just missed out on stopping or completely lose your capital or bankroll.

As for VPN rules then having those allowing terms and ending up on having issues about VPN just because of this and like that then you could  really contest it out because its stated in TOS that it was
allowed, and now you are experiencing difficulties? This does mainly shows on how a certain platform is really that been too shady.

[jakelyson]

Do you think casinos should implement a survey assessment from time to time to assess gamblers if they are comfortable spending more and if they are using VPN all the time even if they allow the use of VPN.

In regard to VPN surveys, I think casinos can start surveys like that to assess the number of their players using VPNs. The result of such a survey can be used to determine if there is a need to replace/ammend their existing rules regarding VPNs. A short survey is best since gamblers do not want to be disturbed in their activities.

To the survey of gambling spending more than they can or comfortable spending, the falls behind the responsibility of the casino. It is the gamblers decision if they want to spend more on gambling or not. NO casino will stop its players from spending their money on them. Maybe in physical casinos where the managers know their regulars, they stop them if they are spending more than they can afford. But in online casinos, I do not think it is applicable.

[Sandra_hakeem]

Is that even necessary to be doing almost everytime?? Won't the gambler's complain that casinos are also not granting them access to their funds to wager, for some STOPLOSS shit they don't even know?? Cus that's actually how they'll sound... 'Man's want is insatiable'... That quote is applicable in all ramifications, believe me.
Nobody wants to be monitored all the time - especially when having Thier personal dealings... Do you know how stressful it'll be to be monitoring millions of casino accounts just to be sure they're all using VPNs - even if you decide to be sending personal warnings or general flyouts to notify them, they'll see it as a bug. I think they dude is from the westside and wanted to pull a stunt with people funds .

Sandra 🧑‍🦰

[QueenVera]

Most times we players make things very difficult  for this casinos who are already passing through some deep scrutinizing from the legal bodies.
We're  are already complaining  so much about mere kyc and now we're already wanting the casino  be responsible  for our behaviors forgetting  that gambling  is two choices which is win or lose and I have been asking one question  in all both threads and my question was that if in course of chasing his losses m, he won some unimaginable amount,  would  he have asked the  casino to pay him back his losses or not to pay him his winnings?
We shouldn't  be making things hard for the casino and stick to a particular  pattern  and as for the cases, I think the casino might get to win this very one.

[Fivestar4everMVP]

Most times we players make things very difficult  for this casinos who are already passing through some deep scrutinizing from the legal bodies.
We're  are already complaining  so much about mere kyc and now we're already wanting the casino  be responsible  for our behaviors forgetting  that gambling  is two choices which is win or lose and I have been asking one question  in all both threads and my question was that if in course of chasing his losses m, he won some unimaginable amount,  would  he have asked the  casino to pay him back his losses or not to pay him his winnings?
We shouldn't  be making things hard for the casino and stick to a particular  pattern  and as for the cases, I think the casino might get to win this very one.

Well, the Answer to your question is simple, and that is that people tend to complain, nag, regret blame others, over negative outcome, and never seem to do the same on positive outcome, even when the positive happened unexpectedly, this is clearly the human nature so I am not surprised at all.

But all the same, I agree with you based on what you said about causing problems for the casino, but then again, it does not matter how long, there will always be gamblers who blame the casino for their every loss.

[seleme]

That is why it is necessary to read casino ToS before registering or at least making a huge deposit. There are thousands of similar cases where casino operators have explained why it is not allowed to use VPN service to play on specific casinos but users prefer to ignore the ToS requirements and keep doing the same mistakes. Obviously, consequences became hard to accept but it is not the responsibility of casinos to forgive them for the user's mistake, IMHO. Just educating yourself before accepting decisions can change everything then both parties will save money, time, and energy within time, IMO.

[smyslov]

So far the yes vote is winning with a wide margin

Do You Think Casinos Should Do Survey From Time To Time To Assess You.
Yes   - 16 (61.5%)
No   - 6 (23.1%)
Maybe   - 4 (15.4%)
Total Voters: 26

I'm ok with the survey, this is a reminder that we should abide by the forum rules and bet within our limits, some players forget their limitations because of their eagerness to win back their losses, and the surveys will remind us of our obligation to ourselves and to the casino.

[ralle14]

I don't mind answering a short survey as a way for them to check in on us, but most casinos are against VPNs, so I voted no. Allowing it might be a solution to stop abuse, but they still have to deal with a new problem(regulation). Some casinos are okay with their players using VPN, but unfortunately, some gamblers will take advantage of this. The spending issue doesn't need this kind of treatment because it reminds me of the case of a gambler that asked for his self-exclusion to be removed and put the blame on the casino after he lost.

[danherbias07]

I don't think so. This will be a messy feature if they do apply it. Why? Because most gamblers don't want that extra work. This ain't like a free-to-play MMORPG that needs some survey if they are doing fine. We are using real money here to gamble and I don't think the gamblers will find the time to answer those surveys and they would rather play the game and skip it.

I have seen that other thread about the gambler who is suing the gambling operators and I am on the gambling site's defense that it's not their fault.
IMO, once we start gambling we should know the risk that we are taking. There's always a chance we will get addicted to it and that is what we must avoid by being a responsible gambler.
It's not like they forced us to place our bets, it's our choice and if we make a mistake we should claim it, not point fingers or blame it on the business.

[Fivestar4everMVP]

So far the yes vote is winning with a wide margin

Do You Think Casinos Should Do Survey From Time To Time To Assess You.
Yes   - 16 (61.5%)
No   - 6 (23.1%)
Maybe   - 4 (15.4%)
Total Voters: 26

I'm ok with the survey, this is a reminder that we should abide by the forum rules and bet within our limits, some players forget their limitations because of their eagerness to win back their losses, and the surveys will remind us of our obligation to ourselves and to the casino.

Well, I wouldnt depend on the Pool result to determine the actual outcome of OPs enquiry, for I know that some persons just click on the first option, which is yes, solely to view the result, and I am one of them, I actually clicked *yes on the poll, but if you followed/read my previous comment, I said *no to a survey based on what the op said, but a survey is surely welcome based on if the casino wants to improve their services or want to introduce more service and need customers feedback.

[Yogee]

[...]Do you think casinos should implement a survey assessment from time to time to assess gamblers if they are comfortable spending more and if they are using VPN all the time even if they allow the use of VPN.

This is for the casinos to avoid issues in the future when players look for loopholes to regain their losses by charging them in court.

I don't know. Surveys would be helpful prior to creating their own rules and regulation and not when they are already in place. They just need to have a better security or maybe tracking system so they can implement those rules effectively. If users can find a loophole then that means the casino failed. I read that similar cases like that were ruled in favor of the players so that's not the casino's first encounter.

[dothebeats]

Not a bad thing honestly, though IMO it wouldn't be very much effective either.

People can just straight up lie with the surveys themselves and try to act as if nothing wrong is happening with them. Though of course, it will be a great effort from the platform if they are to conduct these wellness checks to their players every now and then in the form of surveys. But then, do not expect that these will help curb the number of problematic gamblers because they can simply choose to ignore these surveys or lie in it.

The point is, at least casinos and other gambling platforms are trying to connect to their user-base. Who knows, maybe some gamblers are just waiting for some tap on the shoulder to do what is right and that could be this survey.

[Agbe]

Assessment test should not go the gamblers but to the casino. To know their weak areas of operations. Gamblers have freedom to stake any amount of money they want and it is not the duty of the casino to make any survey test on it gamblers. I see as wrong idea. If they, the casino notice that a particular gambler is spending essence on his gambling habit, I don't think they have anything to do with it because it is the will of the gambler to spend. And they make their Profit from it.

On the one hand, a gambler is a benefit for the casino, on the other hand, if the casino will try to limit the player's bets, the casino will get a more loyal and, most importantly, a loyal audience. If a player loses it all at once, will he come back? Unlikely. And if a player's loss is limited by various factors, he will come to play at the casino more often. In this case, the casino will make more money in the long run, and perhaps that player will also attract his friends.

I will not too much argue on this matter again. In a case like this everyone has their own opinion. Some will support the casino while others will support the gamblers. The whatever way all is right. If the casino makes money from gamblers that's for it own benefits and if the gamblers wins the casino frequently that is for his own benefits so there is no too much thing to argue about. All the two sides are equal.