How Confident Are You In The Reliability of the KYC system

[robelneo]

KYC or

Know Your Client (KYC) is a standard in the investment industry that ensures advisors can verify a client's identity and know their client's investment knowledge and financial profile.

Reference: https://www.investopedia.com/terms/k/knowyourclient.asp

is part of what we agreed when we sign up to play in casinos but lately I've been reading a lot of complaints
about casinos on how they accept their players' KYC, is it possible that they can decline a person's credentials even though he swore that he submit all the right documents and even undergo a video call to establish his identity?

Take note, Casinos will ask or demand a KYC if there's a big winning involved, is this one of their ways to scam their players?


(don't want to make reference to any casino because other casinos could implement this).

Both parties the player and the casino can agree to do a mediation through third-party/parties. but do you think it has bad consequences if the third party proves the player is right in establishing his identity, then the casino's KYC is not reliable?

If the third-party proved that the casino is right but the player swore that he submit all the documents and is willing to do the extra mile to establish his identity, can we conclude that Casino's KYC procedure is different and we have the right to know how and what system they are using to decline our submission because we can be the next to suffer from this Casinos' KYC system?

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[Casdinyard]

KYC or

Know Your Client (KYC) is a standard in the investment industry that ensures advisors can verify a client's identity and know their client's investment knowledge and financial profile.

Reference: https://www.investopedia.com/terms/k/knowyourclient.asp

is part of what we agreed when we sign up to play in casinos but lately I've been reading a lot of complaints
about casinos on how they accept their players' KYC, is it possible that they can decline a person's credentials even though he swore that he submit all the right documents and even undergo a video call to establish his identity?

Take note, Casinos will ask or demand a KYC if there's a big winning involved, is this one of their ways to scam their players?


(don't want to make reference to any casino because other casinos could implement this).

Both parties the player and the casino can agree to do a mediation through third-party/parties. but do you think it has bad consequences if the third party proves the player is right in establishing his identity, then the casino's KYC is not reliable?

If the third-party proved that the casino is right but the player swore that he submit all the documents and is willing to do the extra mile to establish his identity, can we conclude that Casino's KYC procedure is different and we have the right to know how and what system they are using to decline our submission because we can be the next to suffer from this Casinos' KYC system?

Is it really just isolated to getting a massive win? because if that's the case then I must say that's a massive scam lmao. Most casinos will ask for KYC upon deposit or withdrawal, not for massive wins, the latter is just barring you from getting your money, and is thus a form of scam (to me personally) even if the KYC went through and allowed you to withdraw your bankroll, cause that's a form of delay they take in order to either recuperate losses they incurred from giving you the win, or just an outright delay to make you forget that you won something considerable.

In any case, KYC shouldn't be questioned, it's a very reliable form of verification to ensure that law enforcements can get a hold of you when shit hits the fan, and it's also a form of customer protection as a company that requires KYC is obliged to work in close relations with their respective government, if things don't go well for you, you can sue them in court and have them pay you for reparations.

[coin-investor]

In any case, KYC shouldn't be questioned, it's a very reliable form of verification to ensure that law enforcements can get a hold of you when shit hits the fan, and it's also a form of customer protection as a company that requires KYC is obliged to work in close relations with their respective government, if things don't go well for you, you can sue them in court and have them pay you for reparations.

That should be the case but in some cases, casinos are declining the KYC because they cannot establish the identity how can it be possible if you are the one playing and you submit all your documents then you are declined?
It's hard to accept for a player if he can't get his account verified even though all the documents needed are already submitted.

I already did KYC on government institutions and some sites and they accept it because it's really me and all the documents they requested are all submitted then how come casinos cannot?

[Gyfts]

If the third-party proved that the casino is right but the player swore that he submit all the documents and is willing to do the extra mile to establish his identity, can we conclude that Casino's KYC procedure is different and we have the right to know how and what system they are using to decline our submission because we can be the next to suffer from this Casinos' KYC system?

Casinos can deny KYC documents for any reason or for no reason. If they want an excuse to not payout a big win, KYC the client and reject any documents they provide for whatever arbitrary reason. Introduce a third party (who picks the 3rd party? It won't be the player, it'll be the casino) and you have the same issue, except your trust is outsourced to the third party.

I decline to play on casinos that abuse KYC. Even if they're inclined to use a third party intermediary, that doesn't solve the problem.

[tusandii]

If the third-party proved that the casino is right but the player swore that he submit all the documents and is willing to do the extra mile to establish his identity, can we conclude that Casino's KYC procedure is different and we have the right to know how and what system they are using to decline our submission because we can be the next to suffer from this Casinos' KYC system?

Casinos can deny KYC documents for any reason or for no reason. If they want an excuse to not payout a big win, KYC the client and reject any documents they provide for whatever arbitrary reason. Introduce a third party (who picks the 3rd party? It won't be the player, it'll be the casino) and you have the same issue, except your trust is outsourced to the third party.

I decline to play on casinos that abuse KYC. Even if they're inclined to use a third party intermediary, that doesn't solve the problem.

That's why it's better to provide KYC at the beginning of registering with the casino so that when there is a big win we don't get into trouble with KYC requirements which even the casino can refuse.
But it looks like a casino that refuses KYC for withdrawal requirements when it's a big win and asks for some of these other, more difficult requirements because the casino has a small bankroll or can be called a new casino.

Not only you, I also will never play at a casino that abuses KYC.
Avoid casinos that use 3rd party intermediaries as they can cause you more problems without a quicker resolution.

[Rruchi man]

is part of what we agreed when we sign up to play in casinos but lately I've been reading a lot of complaints
about casinos on how they accept their players' KYC, is it possible that they can decline a person's credentials even though he swore that he submit all the right documents and even undergo a video call to establish his identity?

It becomes suspicious that a casino will decline KYC from many people even after they submitted all documents and met all the requirements. If I am these people I will be uncomfortable with what the details and documents I have submitted be used for.

KYC verification can fail due to some reasons, like fake documents being submitted or poor lightening for video verification (for casinos that go that far), but the actions of these casino's should be to try to ensure that the user sorts the challenge and pass the verification process.

Casinos that there are too many complaints about their KYC verification should be avoided.

[danherbias07]

I believe we have the right to know what are the reasons why they would decline the KYC that we passed especially if we did all we can and submit all the needed information to prove our identity. This part of the gambling site service is what I don't like the most. It's too wide and has holes if they want to abuse the system. All the reasons why we should stick with reputable names and avoid those who have chances to take advantage of it especially if we are planning to bet high amounts that will go beyond the amount of AMLA restrictions.

But let us also not forget, this is part of the security that they want to apply. What if there are people who are trying to take the money while it's not really theirs? Forgery. It's not that hard anymore in this era. Anyone could be anyone and take money from a fund that he doesn't really own.
Some gambling sites want to do the right thing but others do not. It's better to leave it to those who will investigate this kind of problem or just do the KYC as early as possible to avoid such things to happen.

[piebeyb]

I think as long as the casino is big there is no problem with that if I am asked to complete KYC everything comes back to each other's mind not everyone also likes this you are right that every licensed casino will definitely ask their users to complete KYC if the user gets a big win or want to withdraw big wins.

So far I have never been involved in KYC because I am only a small gambler so I only completed level 1 KYC without giving my identity, I just filled in the information data, but on the one hand everything comes back to the casino which has different rules regarding KYC and neither also a lot of people who like KYC, talk about the procedure that everyone can read the terms and regulations about KYC on casino sites before playing. so that when asked to complete it is ready

[len01]

Take note, Casinos will ask or demand a KYC if there's a big winning involved, is this one of their ways to scam their players?

not sure if my answer is correct but i've never had this problem.

I think there may be some casinos that refuse to withdraw big wins on the grounds of fake KYC but the user has provided real personal data. now from these factors there are several reasons such as the casino rejecting large withdrawals on the grounds that KYC does not match the user's IP due to use of a VPN or indeed the casino is just looking for reasons to deceive customers.

but a casino that has valid reasons refuses to withdraw big winnings on the grounds of fake KYC, surely the casino is able to provide evidence to several third parties who can conclude that the casino is right because the user violates the rules for using VPN so that KYC is different from IP.
for a reputable casino i sure wouldn't do this. IMO

[Adbitco]

It's natural for a casino to reject or accept any kyc they found not worthy of acceptance, before a casino rejects kyc from their clients it should be that such person has either edited their documents or trying to steal a document that doesn't really belongs to them at this aspect they are in position to decline it.

Declined kyc are often from not clearly and visible documents or incorrect details, that is to say, during time of registration you could asked to fill out your real names that would correspond with your documents and if in any way date of birth aren't the same with which on documents then such casino has the right to reject their applications.

As you said earlier, it's bad to do kyc while you already had funds inside the casino because the possibility of rejecting kyc is very high, so do not do kyc after you win or deposited fund into a casino or in any exchange.

[Eternad]

is part of what we agreed when we sign up to play in casinos but lately I've been reading a lot of complaints
about casinos on how they accept their players' KYC, is it possible that they can decline a person's credentials even though he swore that he submit all the right documents and even undergo a video call to establish his identity?

Take note, Casinos will ask or demand a KYC if there's a big winning involved, is this one of their ways to scam their players?

The problem on this kind of case is there’s no way for us to determine who’s telling the truth since the KYC documents of the player can’t be published publicly for us to do a verification. If the casino is reputable then I don’t see the point for them to lie or reject someone KYC documents because they have nothing to gain on it.

I experience to undergo KYC many times and some casino use a 3rd party KYC verification that has a very sensitive bot to verify documents. Probably this is the reason why some users is having a problem of KYC .

[Strongkored]

Reading a thread where a player experiences this, even after making a video call but his KYC is rejected by the casino and the casino only wants to return the initial deposit which is far less than the amount of money he won, it's quite strange in my opinion when a player dares to accept a video call from the casino, meaning he is ready to reveal his identity without anything else to hide, but the casino is still not convinced in the way the casino has chosen.

It cannot be accused that one of the methods used by the casino by refusing the KYC of players who get big wins is a fraudulent step, but if the player has done what the casino asked to verify himself there is no longer any reason for the casino to refuse and not give the player's money, and I'm pretty sure a reputable casino wouldn't mess around with this and any amount of money won by the player if it meets the requirements can be withdrawn by the player.

[Jating]

This is going to be a long debate though, it's casinos vs their customers, and I doubt that there will be a clear winner. As the OP said it could be one way for casinos to scam or somewhat not honor the agreement by not giving the winnings even if they have passed KYC already. And perhaps the customers is saying the truth and going to extra length to do video conference to proved that he is the one playing and that all of the documents is legit. But then again, online casino can say otherwise because their so called fraud department detected that something is not right. The only way to do this dispute is too really have a 3rd party to mediate between the two.

[TheUltraElite]

Asking for KYC is explained in the terms of site if they are going to ask in future, which one has already agreed to when signing up for the site. Eventually many sites will make changes to the terms and force users to agree to them in order to play there. Obviously this is because the casino has to protect its business and from their side, I feel it completely normal to implement, since there are people who are trying to exploit site's codes or use tainted source money to win.

Also the reason why so many casinos have come up recently, because one site starting KYC fiasco means the users will attempt to migrate to another while the other one stays non-KYC, will also implement KYC in a few months - its seems like a cat and mouse game.

[bittraffic]

Its all up to them whether they choose to accept your documents or not but so far most of the accusations where users are submitting KYC data are being screened and accepted by the casino.

When it comes to how they verify it is beyond us, they may be comparing those data to Exchanges? I would be surprise. But in all these, we are at their mercy.

[mindrust]

A crypto casino should not enforce KYC on its users imo. Pure crypto casinos don't have to do any KYC because they don't need to have any gambling licenses. So the real question is, why don't we see more of those pure-crypto/non-FIAT casinos? Freebitco.in has no gambling license, they don't accept any stable coins or FIAT and they have been in the business for nearly 10 years I believe. More casinos should follow freebitco.in's route or else we will always see those KYC complaints forever. The players have the power to make a change here.

[Beparanf]

Its all up to them whether they choose to accept your documents or not but so far most of the accusations where users are submitting KYC data are being screened and accepted by the casino.

When it comes to how they verify it is beyond us, they may be comparing those data to Exchanges? I would be surprise. But in all these, we are at their mercy.

I’m also curious on how they will verify the data on ID because some user can fake the ID like in my country were there are services that offering counterfeit documents. I’m wondering what data the casino is holding to verify all the information on ID is correct and legit. I doubt that an exchange will share dat with them.

I read some user here in gambling section is using fake id without any problem. Does casino really verify our ID on our government ID databook?

[bittraffic]

Its all up to them whether they choose to accept your documents or not but so far most of the accusations where users are submitting KYC data are being screened and accepted by the casino.

When it comes to how they verify it is beyond us, they may be comparing those data to Exchanges? I would be surprise. But in all these, we are at their mercy.

I’m also curious on how they will verify the data on ID because some user can fake the ID like in my country were there are services that offering counterfeit documents. I’m wondering what data the casino is holding to verify all the information on ID is correct and legit. I doubt that an exchange will share dat with them.

I read some user here in gambling section is using fake id without any problem. Does casino really verify our ID on our government ID databook?

I think they are just looking at those images whether they are not altered or some graphic manipulation was done to it. I tried just modifying my selfie by cropping it using a software and they were already saying to me to upload an unedited one.

One time I submitted drivers license and the next time they ask me to upload passport.This I guess is just one verification they are doing whether i have another ID. Utility bill is another.

[alastantiger]

Take note, Casinos will ask or demand a KYC if there's a big winning involved, is this one of their ways to scam their players?


(don't want to make reference to any casino because other casinos could implement this).

Both parties the player and the casino can agree to do a mediation through third-party/parties. but do you think it has bad consequences if the third party proves the player is right in establishing his identity, then the casino's KYC is not reliable?

If the third-party proved that the casino is right but the player swore that he submit all the documents and is willing to do the extra mile to establish his identity, can we conclude that Casino's KYC procedure is different and we have the right to know how and what system they are using to decline our submission because we can be the next to suffer from this Casinos' KYC system?

I have had a terrible experience with an online casino with regards to KYC. One that made me question myself and created a lot of doubt and fear in returning to play at that casino.

On the issues of KYC, this is where I feel that most online casino reputation are destroyed. They fail to be very clear and explicit at the onset until a player wins a huge money and wants to withdraw it. The OP idea is good however, who will provide the third party and how can we trust that the third part will not be biased to any of the sides?

[pawanjain]

If only sites used KYC just for verification purpose then it would have made sense but the fact that they are using KYC as a way to get away with user's allegations is what really frustrating.
The fact that there are sites who sell our KYC data to other companies is another reason why I hate giving up KYC.