BC.GAME trying to SCAM BLATANTLY!! [SOLVED after 80 days]

[mumu68]

I am a member of Bitcointalk forum since 2018 but never found the need to write until today!
BC.GAME is trying to SCAM ME. I deposited about 2k usdt, I took 2 bets in live sports and now they are refusing to payout. Live chat does not answer, no reply on emails either. Discord link doesn't allow to get in!
Unbelievable!
They requested KYC documents but when I go there it says "All information are submitted"  (sic) even though i DID NOT UPLOAD DOCUMENTS, I JUST STARTED FILLING MY INFORMATION AND THE NEXT TIME IT SAYS THAT! There is no option to upload my documents!

I am going to complain to Curacao Gambling Authorities and in all other betting forums IF THEY  don't restore access to my account. Below are the screenshots







UPDATE : Case was solved after 80 days of my funds being frozen, after lots of KYC documents, emails back and forth and too much emotional disstress.

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[mumu68]

What a disgrace of a website. Professional crooks, there is no other explanation tbh.

[Nwada001]

Move your thread to scam accusations.

It looks like you might have uploaded your document for verification earlier before the time for this account locking; if not, how can they just make the KYC place look like you have uploaded something? (Nothing is hard for them to do.)

On the same day, the 16th, you had already withdrawn $1770, which was a success, or was the 1770 the amount used to wager your game?
If not, why did they allow you to withdraw the first one and disable the second one when you tried to withdraw it?

[mumu68]

Move your thread to scam accusations.

It looks like you might have uploaded your document for verification earlier before the time for this account locking, if not how can they just make the KYC place looks like you have uploaded something. (Nothing is hard for them to do).

The same day being the 16th you withdrawn $1770 already which was a success or was the 1770 the amount used to wager your game ?
If not why did they allow you withdraw the first one and disabled the second one when you try to withdraw it.

I only opened the Upload Feature once, did not UPLOAD ANYTHING, went back to it again and it says that. Of course, live support and email support do not reply. Very professional website!
I have deposited 2k USDT and I only withdrew 1770 USDT. Not only they are withholding my profit from 2 bets, but they are withholding my deposited money too for which any Curacao gambling lawyer would be happy to assist.

[AbuBhakar]

You should read their ToS completely especially the AML policy. You deposit and place 2 bets after you deposit then withdraw. You will probably trigger their security for a suspicious mixing using their casino. Most of the casino has a wagering requirements for the deposit before you can withdraw it. Failure on completing before withdrawal will surely trouble you to do KYC because you demonstrate a money launderer like activity.

Just do the KYC because that’s their policy. You should know that if you read the ToS before you deposit especially a significant amount.

[mumu68]

You should read their ToS completely especially the AML policy. You deposit and place 2 bets after you deposit then withdraw. You will probably trigger their security for a suspicious mixing using their casino. Most of the casino has a wagering requirements for the deposit before you can withdraw it. Failure on completing before withdrawal will surely trouble you to do KYC because you demonstrate a money launderer like activity.

Just do the KYC because that’s their policy. You should know that if you read the ToS before you deposit especially a significant amount.

I have read their ToS and I have not broken any rule whatsoever. I turned over my money and I even was able to successfully withdraw 1770 (part of my deposit)
They now ask for KYC but there is no option to upload KYC documents anywhere because they have disabled it too!

[Nwada001]

Move your thread to scam accusations.

It looks like you might have uploaded your document for verification earlier before the time for this account locking, if not how can they just make the KYC place looks like you have uploaded something. (Nothing is hard for them to do).

The same day being the 16th you withdrawn $1770 already which was a success or was the 1770 the amount used to wager your game ?
If not why did they allow you withdraw the first one and disabled the second one when you try to withdraw it.

I only opened the Upload Feature once, did not UPLOAD ANYTHING, went back to it again and it says that. Of course, live support and email support do not reply. Very professional website!
I have deposited 2k USDT and I only withdrew 1770 USDT. Not only they are withholding my profit from 2 bets, but they are withholding my deposited money too for which any Curacao gambling lawyer would be happy to assist.

Try re-uploading your image to https://www.talkimg.com/. If your image upload is not supported by the forum, maybe something is wrong with it or the image contains something not supported by the forum. I tried quoting the image, but it's not working.
You should try and contact any authority you know could help you out with this; it's your money, and you have the right to do whatever you know will make you get all your money back.

[UserU]

Try re-uploading your image to https://www.talkimg.com/. If your image upload is not supported by the forum, maybe something is wrong with it or the image contains something not supported by the forum. I tried quoting the image, but it's not working.
You should try and contact any authority you know could help you out with this; it's your money, and you have the right to do whatever you know will make you get all your money back.

Newbie accounts don't have the privileges to post images. So here they are below:

[coin-investor]

They requested KYC documents but when I go there it says "All information are submitted"  (sic) even though i DID NOT UPLOAD DOCUMENTS, I JUST STARTED FILLING MY INFORMATION AND THE NEXT TIME IT SAYS THAT! There is no option to upload my documents!

I am going to complain to Curacao Gambling Authorities and in all other betting forums IF THEY  don't restore access to my account. Below are the screenshots

This is the first time I saw something like this, you try to submit information but the platform tells otherwise and that you submitted it, I support the call to send a pm to the support and tell them that you have not yet submitted the document.

The worse I can think of is they will tell you that they decline the first submission even though it's not your submission and tell you that it's final, this could be another trick but we'll see I hope I'm wrong and they will let you submit your documents.

[BitcoinGirl.Club]

[1.] Can we see the bets you placed. Please make the time of the bets visible.


Which of the following is true?

[a.] You deposited $2k, Placed bets (2 bets) and remained 1777 USDT. You withdraw the remaining balance before the bet was settled.
[b.] You deposited $2k, placed bets (2 bets), bets settled (assuming you won). Your total balance is obviously now over $2k. You requested withdrawal of 1777 USDT and succeed. Later decided to withdraw the remaining but now you are here.

[mumu68]

I managed to successfully upload the correct information now which is VERY intrusive and privacy concerning to begin with
1. Front + back of ID
2. Selfie holding ID + text about BC Game
3. Utility bill
Images have to be less than 1MB too 

I am looking forward to successful restoration of my account so I am able to bet in the casino/sports and able to deposit and withdraw again. I hope this will not take longer than 24-48 hours at most!

I am not able to access my previous bets the way things stand.

[Aanuoluwatofunmi]

It looks like you might have uploaded your document for verification earlier before the time for this account locking; if not, how can they just make the KYC place look like you have uploaded something? (Nothing is hard for them to do.)

Many are so fond of reporting or filing a scam accusation on what they happen to be the cause, the hidden part of it is that they will not expose where they had been wrong, maybe because of the common believe that every accuser is always right mentality has also made many thinks if they accuse first, they will be vindicated, but on a contrary, everyone accusing is likely to have where he has done wrong from his own part.

[Wiwo]

It looks like you might have uploaded your document for verification earlier before the time for this account locking; if not, how can they just make the KYC place look like you have uploaded something? (Nothing is hard for them to do.)

Many are so fond of reporting or filing a scam accusation on what they happen to be the cause, the hidden part of it is that they will not expose where they had been wrong, maybe because of the common believe that every accuser is always right mentality has also made many thinks if they accuse first, they will be vindicated, but on a contrary, everyone accusing is likely to have where he has done wrong from his own part.

For the fact that the user is a newbie who woke up from a long time of inactivity to create an accusation is something that doesn't go down well with many of us here,  but there is no validity to ops accusation but just that the accusation lacks some basic information and correlation to get the most needed attention including that of the casino involved BC. Game.

Ops need to, first of all, move the thread to the causation board and also make sure to include all the necessary evidence that will make the case clearer to understand.

[mumu68]

Many are so fond of reporting or filing a scam accusation on what they happen to be the cause, the hidden part of it is that they will not expose where they had been wrong, maybe because of the common believe that every accuser is always right mentality has also made many thinks if they accuse first, they will be vindicated, but on a contrary, everyone accusing is likely to have where he has done wrong from his own part.

Do you work for BC? lol
I had not uploaded any documents before and it was a website glitch on their part. I have now uploaded all my documents so they must restore access to my account. They are not permitting me to even withdraw my own deposited funds 

[AbuBhakar]

You should read their ToS completely especially the AML policy. You deposit and place 2 bets after you deposit then withdraw. You will probably trigger their security for a suspicious mixing using their casino. Most of the casino has a wagering requirements for the deposit before you can withdraw it. Failure on completing before withdrawal will surely trouble you to do KYC because you demonstrate a money launderer like activity.

Just do the KYC because that’s their policy. You should know that if you read the ToS before you deposit especially a significant amount.

I have read their ToS and I have not broken any rule whatsoever. I turned over my money and I even was able to successfully withdraw 1770 (part of my deposit)
They now ask for KYC but there is no option to upload KYC documents anywhere because they have disabled it too!

Yeah, You withdraw part of your deposit but still you didn’t complete the x1 wagering requirements with your 2 bets since you will need a final balance of 4K USD in able to do that since your balance is still short while you have few bets. This is just my opinion, they hold the remaining balance you still didn’t complete the wagering requirements for your total balance while you are withdrawing the rest already.

Also, Your screenshot shows that you didn’t reply right the live support became online. Do you contact live support after that first attempt? They might overlook your concern since you posted your issue before the live support attend to your case.

[mumu68]

Yeah, You withdraw part of your deposit but still you didn’t complete the x1 wagering requirements with your 2 bets since you will need a final balance of 4K USD in able to do that since your balance is still short while you have few bets. This is just my opinion, they hold the remaining balance you still didn’t complete the wagering requirements for your total balance while you are withdrawing the rest already.

Also, Your screenshot shows that you didn’t reply right the live support became online. Do you contact live support after that first attempt? They might overlook your concern since you posted your issue before the live support attend to your case.

I rolled over all my deposit, what the heck are you talking about? They even let me withdraw some part of my own funds but are not permitting me to withdraw after I won my 2nd bet which was a basketball live game in West Asia Basketball League.
Just scummy behaviour by BC.Game, nothing else. I wait their final and rightful decision.
Support simply disconnected immediately after copying and paste some useless message. They are very bad live support agents.

[holydarkness]

I managed to successfully upload the correct information now which is VERY intrusive and privacy concerning to begin with
1. Front + back of ID
2. Selfie holding ID + text about BC Game
3. Utility bill
Images have to be less than 1MB too 

I am looking forward to successful restoration of my account so I am able to bet in the casino/sports and able to deposit and withdraw again. I hope this will not take longer than 24-48 hours at most!

I am not able to access my previous bets the way things stand.

I think those documents are pretty standard for KYC procedure, is it not? Not necessarily intrusive. An advanced KYC would even require Source of Wealth, SoW, and that's pretty much a common standard by casinos as part of their AML/ATF compliance.

All things said above, I understand that your current situation is you managed to upload the documents and they're pending for review?

[Cantsay]

Aside from just dropping your thread here you should also try to reach out to their representative here in bitcointalk.
If he can help you out with your issue. Maybe he can look into your issue personally and get it done fast.

here's the profile link: https://bitcointalk.org/index.php?action=profile;u=2503677

[Dr.Bitcoin_Strange]

Here is the thread of the BC.GAME https://bitcointalk.org/index.php?topic=5088875.msg48854077#msg48854077
and the thread is still active, you can either make some complaint their or perhaps just send a DM to their account on the forum as Cantsay have mentioned.

Cheers 🥂, Dr.Bitcoin_Strange 👺👺

[www.Gambler.Casino]

There is a BCGAME representative on the forum, but he does not respond to the complaint. Looks like the casino is really bad.