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Author Topic: Is Stake.com allowed to lock account with $6,000 untill I lose it all?  (Read 562 times)
Bushdark
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August 14, 2023, 08:52:30 PM
 #61

This is unbelievable and I don't still understand why stake that we all know to be a reputable casino would have to stress your case so that you will not be able to withdraw your fund since to applied for it.  Very unfortunate how you lose all your profits within 4 days and one thing I so much appreciated from You is how you made use of your sentences. It was never derogate at all and simple with all experience explained without using a swear words. I hope the team will look into this and resolve this even though it might have been a long time before now.

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August 14, 2023, 09:12:47 PM
Merited by The Sceptical Chymist (2)
 #62

It is indeed unfair to the players to be subject to endless KYC processes and this mostly happens when the customer wants to either withdraw or deposit an amount higher than $5,000 gamble should be aware of that risk and try to make their transactions below that amount.
Dude... This is so wrongfully assumed.
I dunno why most peeps assume KYCs to be a process where casinos use to drift away from allowing huge withdrawals, or maybe paying legal winnings... But in most cases, that's not entirely true..
I believe - just as very many recorded cases has been outrightly confirmed - that most of this sanctions placed on casino users are due to Thier trespassing or refusal to adhere to serveral operative measure...; For whatever reasons the casinos kept those measures should remain totally unquestionable.

Sandra 🧑‍🦰

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tusandii
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August 15, 2023, 06:16:59 AM
 #63

This is unbelievable and I don't still understand why stake that we all know to be a reputable casino would have to stress your case so that you will not be able to withdraw your fund since to applied for it.  Very unfortunate how you lose all your profits within 4 days and one thing I so much appreciated from You is how you made use of your sentences. It was never derogate at all and simple with all experience explained without using a swear words. I hope the team will look into this and resolve this even though it might have been a long time before now.
A gambling site has a team that works 1x24 hours and every problem or case that occurs will definitely be followed up immediately, it's just that how long the resolution process takes depends on the problem itself whether it's complicated or not, but regarding the problem the OP I think he just need a little patience because the team will definitely solve it soon and plus those who have complaints are not only him.
If the OP has completed the requirements requested then why is he still complaining about it and it needs to be underlined that the KYC verification process cannot be completed in one day because the team needs to review the authenticity of the data provided so it naturally takes days.

If a friend of the OP who also verified did succeeded in less than one day it was because he really provided all the data properly without any flaws.
Stake.com is a reputable casino so it is impossible if there is a problem or case that they don't solve because customer service is highly prioritized by Stake.com.

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avp2306
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August 15, 2023, 06:59:29 AM
 #64

This is unbelievable and I don't still understand why stake that we all know to be a reputable casino would have to stress your case so that you will not be able to withdraw your fund since to applied for it.  Very unfortunate how you lose all your profits within 4 days and one thing I so much appreciated from You is how you made use of your sentences. It was never derogate at all and simple with all experience explained without using a swear words. I hope the team will look into this and resolve this even though it might have been a long time before now.

There's always two side of the coin so maybe we just hewr first the story of OP since maybe the situation happen there is he or she is not allowed to do withdrawal while his account is subject for investigation. And out of boredom to wait he decide to gamble that amount but end up in bad faith that's why he made this post out of confusion about such experience he encounter.  This scenario we see is really bad so hopefully this will not happen to other gamblers.

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3kpk3
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August 15, 2023, 07:58:00 AM
 #65

Dude... This is so wrongfully assumed.
I dunno why most peeps assume KYCs to be a process where casinos use to drift away from allowing huge withdrawals, or maybe paying legal winnings... But in most cases, that's not entirely true..
I believe - just as very many recorded cases has been outrightly confirmed - that most of this sanctions placed on casino users are due to Thier trespassing or refusal to adhere to serveral operative measure...; For whatever reasons the casinos kept those measures should remain totally unquestionable.
Wrong. Casinos(FIAT and Crypto) do this kind of stuff all the time in order to try and avoid paying out since they are businesses trying to survive at the end of the day using whatever means possible(Ethical or Unethical).

They deserve to be questioned whenever shady stuff like this happens though the op seems shady too in this case.

Wapfika
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August 15, 2023, 08:09:57 AM
 #66

Dude... This is so wrongfully assumed.
I dunno why most peeps assume KYCs to be a process where casinos use to drift away from allowing huge withdrawals, or maybe paying legal winnings... But in most cases, that's not entirely true..
I believe - just as very many recorded cases has been outrightly confirmed - that most of this sanctions placed on casino users are due to Thier trespassing or refusal to adhere to serveral operative measure...; For whatever reasons the casinos kept those measures should remain totally unquestionable.
Wrong. Casinos(FIAT and Crypto) do this kind of stuff all the time in order to try and avoid paying out since they are businesses trying to survive at the end of the day using whatever means possible(Ethical or Unethical).

They deserve to be questioned whenever shady stuff like this happens though the op seems shady too in this case.

I believe too on selective scamming by few casinos but this kind of withdrawal freeze has a lot of factor. It’s either the problem is with the player itself or from the casino which we will never know unless they go to a 3rd party arbitrage service such as Askgambler.

Casino like Stake has a lot of whale customers that bet 6000$ or more. Casino guarantees profit due to house edge with this high roller player and I doubt they will do this kind of trick regularly just to survive in business while they have consistent players contributing with them. The OP will surely get his money if he only wait.

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Xxmodded
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August 15, 2023, 08:51:02 AM
 #67

Upon inquiring about the denial, I was informed that this was a routine check and they requested me to undergo KYC verification up to level 4. Level 4 is the highest level of KYC, which involves providing a picture of my Passport/ID, a personal banknote to demonstrate proof of funds, and a bill to verify my residency. Initially, I found this request rather unusual and tried to obtain a valid reason as to why I was being singled out for verification when I simply wanted to withdraw my winnings. However, the support team was unhelpful, claiming they didn't know the reason or attempting to avoid the question by insisting on KYC verification.
Its so difficult for passing until level 4 KYC, I have been in your position with my account banned due unknow reason and ask on costumer service must pass highest KYC until level 4. Need many document for success until Level 4 KYC from document ID, passport, proof address until selfie for getting back access my account. I give up with rule from Stake because first time we don't required for KYC when depositing fund but they make us difficult choose when withdrawing exactly bigger amount. Hope OP can get back access to your account and ability withdrawing your fund seems bigger fund, for later withdrawing under $1,000 in daily day with possibility without account get lock in the future.

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piebeyb
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August 15, 2023, 09:32:42 AM
 #68

If a friend of the OP who also verified did succeeded in less than one day it was because he really provided all the data properly without any flaws.
Stake.com is a reputable casino so it is impossible if there is a problem or case that they don't solve because customer service is highly prioritized by Stake.com.
Not long ago I recommended my friend to play on Stake and all the KYC processes didn't take long, maybe OP didn't really follow the KYC process correctly so he had problems and time to process it, but actually if OP understands that Stake is a site that has good reputation on this forum, he wouldn't do the reckless thing of gambling again and suffer a loss.

All problems will definitely be processed transparently because it's impossible for Stake to bring $ 6k to cheat him, meanwhile big sites and even big bets are always visible there especially withdrawals greater than $ 6 are also processed properly as long as they are not defective and follow the procedure everything will be fine just. i think also OP has left this thread it seems.

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August 22, 2023, 01:08:42 AM
 #69

This was approximately a year ago, and I would like to share a recap of what occurred.

In late June of last year, I had a fortunate sports betting experience and won around $6,000 in LTC (120 LTC). Following my win, I promptly requested a withdrawal, but unfortunately, it was denied. This surprised me since Stake is typically known for their quick withdrawal times. To understand the situation, I reached out to their support team for an update.

Upon inquiring about the denial, I was informed that this was a routine check and they requested me to undergo KYC verification up to level 4. Level 4 is the highest level of KYC, which involves providing a picture of my Passport/ID, a personal banknote to demonstrate proof of funds, and a bill to verify my residency. Initially, I found this request rather unusual and tried to obtain a valid reason as to why I was being singled out for verification when I simply wanted to withdraw my winnings. However, the support team was unhelpful, claiming they didn't know the reason or attempting to avoid the question by insisting on KYC verification.

After submitting the required documents, I received a notification stating that the documents I had provided were insufficient. They cited poor image quality, unclear details, and sometimes even failed to provide a reason, leading me to believe they were deliberately prolonging the withdrawal process.

Interestingly, despite the withdrawal issues, I discovered that I was still able to place bets on the platform. Unfortunately, like any other addict, I continued gambling until I lost all my winnings within four days. I attributed this to sheer bad luck, convincing myself that it was solely responsible for my losses.

However, I later spoke to a friend who underwent the same KYC procedure and learned that his verification process took less than a day, enabling him to withdraw his funds instantly.

Curiosity led me back to stake.com to review my betting history and investigate what had truly transpired. To my surprise, the tickets had disappeared, and when I questioned the support team about this, they attributed it to a platform issue, stating that neither party could access the tickets and that nothing could be done about it (refer to the images below).

1st image: [https://ibb.co/nmxBBG8]
2nd image: [https://ibb.co/1qSqgS2]

I don't wish to dwell on this matter any longer, but I would appreciate hearing your thoughts. Personally, I feel that this is a highly questionable practice, allowing users to continue gambling while demanding verification for withdrawals, and then conveniently erasing the tickets and evidence. It appears to be nothing short of shady and potentially predatory to me.

Hello ITDEX,

I am having similar problems for interestingly, roughly the same amount of $. 

I think people need to know the stake that was is not the stake that currently is as more and more people step forward with these type of stories.
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August 22, 2023, 03:28:33 AM
 #70

If a friend of the OP who also verified did succeeded in less than one day it was because he really provided all the data properly without any flaws.
Stake.com is a reputable casino so it is impossible if there is a problem or case that they don't solve because customer service is highly prioritized by Stake.com.
Not long ago I recommended my friend to play on Stake and all the KYC processes didn't take long, maybe OP didn't really follow the KYC process correctly so he had problems and time to process it, but actually if OP understands that Stake is a site that has good reputation on this forum, he wouldn't do the reckless thing of gambling again and suffer a loss.

All problems will definitely be processed transparently because it's impossible for Stake to bring $ 6k to cheat him, meanwhile big sites and even big bets are always visible there especially withdrawals greater than $ 6 are also processed properly as long as they are not defective and follow the procedure everything will be fine just. i think also OP has left this thread it seems.
The truth of the matter is that, no matter how good and reputable a company is, there must be those who for some reason or the other, will not be satisfied with the services of that company, that reason could be their own fault, or the fault of the company, but the fact still is that, we as humans or as a company, can never satisfy every body.

The OP was just too in a haste, This is what I see in all of this, I am also verified on stake, and my verification process wasn't even stressful at all, I mean I submitted my documents once and logged out, and by the next day, I was verified..

This is why it is always good to try to pass verification even before the casino ask you to do it, because you do it with peace of mind knowing that nothing is at stake, but when you do it when you have a withdrawal pending, you are in a hurry and bond to make mistakes which could cause your documents to be rejected over and over again.

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