Is it a wallet bug

[krzysiek28]

Hello, today such a solution in Koszalin at ul. Modrzejewska 18, 75-731 I went to replace the 100 E bitomat, the bitomat printed the receipt and I waited.
 For you, which PLN 438 38.41 I couldn't withdraw it I was withdrawing it to my wallet only at the same time my account was taken 114.28 shitcoins.club they checked everything they analyzed and found that it wasn't the bitomat's fault but in this coin I was selling btc and it cleared my account me action actions that the bitomat did something, that it happened maybe someone has an idea for this reactionhttps://ibb.co/4sdn3pM

The Bitomat company said that it was the wallet's fault, not the bitomat, I gave a screen for the transaction, which shows the times when sending and receiving are identical times are to the second knows someone can answer what could have happened

[1714655593]

1714655593

[1714655593]

1714655593

[1714655593]

1714655593

[1714655593]

1714655593

[1714655593]

1714655593

[OmegaStarScream]

Let me get this...

You went to a Bitcoin ATM to exchange your fiat to bitcoin. Did they send you the funds or were you given a printed private key?

Either way, I doubt that the ATM provider has anything to do with it. That would be bad for their business.

If the funds moved at the exact same time like the screenshot is showing this could imply that you have a malware monitoring your wallet, that was waiting for you to access your funds so it can make a transaction.

When was it the last time you used the wallet? I would try to recover the wallet elsewhere, move most the funds to another wallet, and then leave a little to try and make another withdrawal to see of you get another transaction at the same time or not.


Also, do you recognize the address the funds are being sent to? It might help if you could post the TXID.

[krzysiek28]

Previously, I transferred funds from Bitcoin.com to the Electrum wallet and from Binance and there were no problems during the withdrawal from Bitomat, it happened

ID ttransactions 8031a20590beeb650ab68ba75341c8a4615661d2f9468232f5ff6e3a547a32e9

[BitMaxz]

So someone transferred your 114.28 automatically from the Electrum wallet?
Did you share your private key with someone?  If not, then try to contact the Bitomat company that owns this ATM and tell them why it suddenly transfers your BTC to someone else wallet.

According to Google, their contact info is this +48 535 230 000 try to call them about the issue.

[krzysiek28]

They claim it's the wallet's fault, I called and explained that I wasn't able to perform two operations in the same second
The worst thing is that they probably won't be able to explain it because they claim that the transaction did not go to their account
Firma od bitomatu to ta
https://shitcoins.club/

[nc50lc]

-snip- I called and explained that I wasn't able to perform two operations in the same second

It's possible with scripts that automatically sweep bitcoins received from a list of compromised private keys, seed or wallet.

Specifically, if you seed phrase is known by a hacker, he can load it to such script.
So the question is, where did you stored your seed phrase?
Is your device secure enough to be safe from hackers or malwares?

[krzysiek28]

And was it already in the initial phase of transferring from bitcoin.com and from Binance to the Electrum wallet that they would not be stolen only at the moment of withdrawing 100 euros from the Bitomat, an unauthorized transaction was made by me for the amount of 114 euros and 8 euros were returned to the account, the bitomat could not withdraw, it seems to me that if I had a hacker, it would take everything even what I wanted to withdraw and what would come back
what do you think about it, I'll throw in an extra screen from my wallet
https://ibb.co/rvCtCL5

[OmegaStarScream]

Although you didn't answer the question, on whether Bitomat gave you printed private keys, or made you scan your address QR code...

It looks like they couldn't have accessed your funds because, if they gave you a private key, it would've been one only but the TXID you're sharing with us, shows that the funds are coming out from multiple addresses so I still suspect it's a malware.

[krzysiek28]

so it printed the QR code

[BitMaxz]

so it printed the QR code

What exactly it printed the QR code? is the ATM or your wallet(Electrum)?

If you bought BTC from Bitomat ATM it should give you a guide including how to create a Bitcoin wallet because ATM will ask for a QR code generated from your wallet.

So how did you create your wallet and where did you download the Electrum? Have you verified the Electrum if it's authentic or not before you install it?

I hope that you can explain it well because it's hard for us to understand who's fault in your issue you can use translate.google.com from your local language to English so that we can understand you well.

[OmegaStarScream]

so it printed the QR code

What exactly it printed the QR code?
-snip-

It's the ATM apparently. Some ATMs give you a printed private key so you can sweep them directly into your wallet afterward.

@OP As I said, the transaction can't have anything to do with the ATM provider in this case. But looking at the transaction ID, it looks like the funds are being sent to:

3E8ociqZa9mZUSwGdSmAEMAoAxBK3FNDcd

Which apparently is Bitcoin.org donation address? (see the footer).

But I also found that someone reported the same thing as yours three years ago:

https://www.chainabuse.com/report/ec1c7617-7003-4562-9f78-830084850523?context=search-address&a=3E8ociqZa9mZUSwGdSmAEMAoAxBK3FNDcd&chain=BTC

So I still think that you have malware, probably from someone who wants to donate to bitcoin.org? Who knows. Either way, you should stop using that mobile device to store your bitcoin.

[nc50lc]

And was it already in the initial phase of transferring from bitcoin.com and from Binance to the Electrum wallet that they would not be stolen only at the moment of withdrawing 100 euros from the Bitomat, an unauthorized transaction was made by me for the amount of 114 euros and 8 euros were returned to the account, the bitomat could not withdraw
-snip-

It's normal for hackers to wait for a significant amount even if the wallet is already funded with small amounts.
You wont notice that they already have access to your wallet.

But due to language barrier, we're kind of lost in the translation and we might be misunderstanding your posts.
For more accurate technical support, I'd suggest you to post in your local language board.

Here's the link to Croatian board: https://bitcointalk.org/index.php?board=201.0
Here's the local boards (if it's not the correct language): https://bitcointalk.org/index.php#5

[krzysiek28]

Thank you very much for being involved in my problem that you took care of this matter for me Explain that someone already reported such a problem 3 years ago that I have malware on my phone that stole my BTC
As for the wallet, it was downloaded from https://bitcoin.org/pl/wallets/mobile/android/electrum/
I am saddened by the fact that someone stole BTC from me even though not a huge amount but it is always a loss
Can you recommend me a good mobile wallet?
Of course, it will be installed on the new smartphone because I do not want to be discouraged
and I intend to continue buying BTC only this time more responsibly
Once again, thank you very much for your help

[OmegaStarScream]

-snip-
Can you recommend me a good mobile wallet?
Of course, it will be installed on the new smartphone because I do not want to be discouraged
and I intend to continue buying BTC only this time more responsibly
Once again, thank you very much for your help

Bluewallet[1] should be a good alternative. The wallet does support Electrum's seed, but you don't want to import that. Create a new wallet instead. You should also consider getting a hardware wallet if you're going to store decent sums of money.

[1] https://bluewallet.io/

[dkbit98]

Can you recommend me a good mobile wallet?

Check out Unstoppable.money wallet, it is available for both Android and iOS devices.
This is open source wallet that is working very good for Bitcoin and few other coins, but if you want to have better security than I would connect your mobile wallet with another airgapped device.
For this purpose you can use hardware wallets (Passport, Keystone, Coldcard, etc) or any old smartphone or laptop that are offline.
Another interesting open source wallet is Airgap.it, this can also work with old smartphones as airgapped device.