JackpotInsight.com - online review guide

[CasinoX]

Hello.

This is  JackpotInsight.com, a little project who wants to be a fair, decent casino review guide.

Any opinion will be appreciated, so, if you are a player, feel free to share your feedback. If you are a casino representative and you want to be listed here, also feel free to contact us here or via email.

Thanks,
Bob

[1715655238]

1715655238

[Nwada001]

First, welcome to the forum. You can get yourself a copper member account to enable you to post your ANN in a well-detailed format with images, preferable, where most of your recently listed casinos could also be included.
Your website has a nice view from what I can see, but I just have a few questions:
1. What's in it for you in this project?
2. How do you select the casinos that you list? Is it by paid application or recommendation?
3. What method do you use in making your rating? Do you gather information from around the web, or do you make your rating of which casino is the best based on their popularity?
And if sites are to pay in order for them to get listed on your CasinoX, would that also be another means for you to base your trust rating on who is willing to pay the highest amount?

[CasinoX]

Hello, and thanks for your feedback.

I will try to respond to your questions:

1. Casino listings are free, I do not charge any fee to be included on my site.
2. Our ratings are based on our experience with reviewed casinos, also we gather info from reputable sources and of course, our community it's free to share their experience.
3. If you have a question about monetization, please note that this website operates on an affiliate basis. However, if a casino will have in the future a negative reputation, it will be flagged and potentially removed.

[Ulven]

Congratulations on launching CasinoX! It's great to hear that you're aiming to create a fair and decent casino review guide. Providing a platform where players can find reliable information and make informed decisions is definitely valuable in the online casino industry.and reaching out to casino representatives and offering them the opportunity to be listed on your platform is a proactive approach. It allows you to expand your database and provide a comprehensive resource for players.

I wish you the best of luck with CasinoX, and I hope it becomes a trusted and go-to guide for casino enthusiasts.

[dimonstration]

Nice format for your casino review platform. Your review is very thorough and tackle almost all aspect of the casino feature. The design and theme is very good that makes browsing experience really comfortable fo the reader.

I just find the categories on the sidebar almost useless since most of the casino nowadays offers full casino(sportsbook, live games and slot) that makes this categories shows same set of casino. I think you can just include the games offers on the casino descriptions review to save space on the category section.

Also start adding popukar casino here in the forum like Duelbits since you are announcing here in the forum.

[CasinoX]

I just find the categories on the sidebar almost useless since most of the casino nowadays offers full casino(sportsbook, live games and slot) that makes this categories shows same set of casino. I think you can just include the games offers on the casino descriptions review to save space on the category section.

Fair point, thanks for the suggestion.

[Eureka_07]

Hello.

I recently launched CasinoX, a little project who wants to be a fair, decent casino review guide.

Any opinion will be appreciated, so, if you are a player, feel free to share your feedback. If you are a casino representative and you want to be listed here, also feel free to contact us here or via email.

Thanks,
Bob

Functionality-wise, it is already superb. I love the comparison feature so much.

UI-wise, in the desktop view, it would be best to disable the uppercase CSS for the header items and the "UNLEASH YOUR LUCK, FIND YOUR CASINO" tagline. Do not put those texts in uppercase. You can apply that style to the "Best Deals" instead, in my opinion. Also, consider working on the hamburger (menu) drawer by adding some styling to it.

You also have this element that is not (or is barely) visible:

Code:

<img decoding="async" width="1536" height="1536" src="https://casinox.world/wp-content/uploads/2021/03/rays.webp" data-src="https://casinox.world/wp-content/uploads/2021/03/rays.webp" class="attachment-full size-full wp-image-68 ls-is-cached lazyloaded" alt="">

Overall, I think you're good to go.


Good luck and welcome to the forum!

[Agbe]

Hello.

I recently launched CasinoX, a little project who wants to be a fair, decent casino review guide.

Any opinion will be appreciated, so, if you are a player, feel free to share your feedback. If you are a casino representative and you want to be listed here, also feel free to contact us here or via email.

Thanks,
Bob

The website is good and you also select good casinos for your review. As you responded to the previous comment of Nwada00, you listed those casinos on voluntary and not on negotiation and on one stand, you are promoting those casinos in the net, which is a nice thing to the casinos. Are you going to add more to that list or not? You can also do well to upgrade your ANN thread as others suggested. I also welcome you to the forum, as a newbie read the forum rules so do well with your services.

[so98nn]

That is a really cool project and I can already tell you, this is going in the right direction.
Just few points, are you testing it or have you already launched it full-fledged? If so then why have you added only 4 casinos and all of them are listed under every tab that is:
1. Best Online Casino
2. Live Dealer Casino
3. Welcome Bonus.
4. Real Money Casino
5. Crypto Casino
6. Anonymous Casino

The categories are really nice but all of them are showing the results. I hope you will update them with the proper filtering criteria. There is already one competition for you, and one user has posted an extensive and detailed website where you can have such filters and it has more than hundreds of casinos.

Hope you keep your spark and make it to the high-quality reference website.

[CasinoX]

Functionality-wise, it is already superb. I love the comparison feature so much.

UI-wise, in the desktop view, it would be best to disable the uppercase CSS for the header items and the "UNLEASH YOUR LUCK, FIND YOUR CASINO" tagline. Do not put those texts in uppercase. You can apply that style to the "Best Deals" instead, in my opinion. Also, consider working on the hamburger (menu) drawer by adding some styling to it.

You also have this element that is not (or is barely) visible:

Code:

<img decoding="async" width="1536" height="1536" src="https://casinox.world/wp-content/uploads/2021/03/rays.webp" data-src="https://casinox.world/wp-content/uploads/2021/03/rays.webp" class="attachment-full size-full wp-image-68 ls-is-cached lazyloaded" alt="">

Thanks, I will consider your suggestions.

The website is good and you also select good casinos for your review. As you responded to the previous comment of Nwada00, you listed those casinos on voluntary and not on negotiation and on one stand, you are promoting those casinos in the net, which is a nice thing to the casinos. Are you going to add more to that list or not? You can also do well to upgrade your ANN thread as others suggested. I also welcome you to the forum, as a newbie read the forum rules so do well with your services.

Thanks!

The categories are really nice but all of them are showing the results. I hope you will update them with the proper filtering criteria. There is already one competition for you, and one user has posted an extensive and detailed website where you can have such filters and it has more than hundreds of casinos.

Hope you keep your spark and make it to the high-quality reference website.

Thanks. Is work in progress. I have for now just a few casinos reviewed. But the list will grow. Baby steps.

[Frankolala]

Welcome to the forum. I appreciate what you are doing and since you just started I know that it will take you a whole lot of time to get more reputable casino through the reviews.

My question is this what do you benefit from this your project because you are trying compile a list of reputable casino which wouldn't be an easy task. I have checked your site and it looks nice and colourful,I wish you all the best in this your project and your service will help gamblers.

[slapper]

Welcome to the community and congratulations on creating CasinoX, your revolutionary casino review guide. The platform's design is engaging, and the in-depth evaluations are a terrific resource for casino fans, making browsing easy

Your project's goals and mechanics intrigue me. How do you choose casinos to list? Do they apply or get recommended? Are your evaluations based on online data or casino popularity? What's the relationship between payment and listing in your trust ratings?

Since most modern casinos offer full services, the side-bar categories might be refined. This may be simplified by include game offers in review descriptions. As you've announced in the thread, adding popular casinos like Duelbits may be a good idea

Good luck with CasinoX, a casino player's guidance

[goaldigger]

Welcome and congratulations on your project.
It looks interesting and I just want to know your edge over the other review site? And how reliable is this site? Honestly most of the review site posted their reviews on different sites with fairness and I think there’s no need for the site to contact you, since you are still building a reputation here. Try to be more innovative compare to the others and maybe, you’ll succeed on this.

[TimeTeller]

Welcome to the forum. I appreciate what you are doing and since you just started I know that it will take you a whole lot of time to get more reputable casino through the reviews.

My question is this what do you benefit from this your project because you are trying compile a list of reputable casino which wouldn't be an easy task. I have checked your site and it looks nice and colourful,I wish you all the best in this your project and your service will help gamblers.

Just like other review sites, they are trying to get some affiliates as when you click the Play button on their site, it will direct you to their affiliate link.
So the more users will use their link, and with active accounts, the better for them as they will get some commission from it depending on the site's terms with affiliate commission.
Compiling and making your own reviews will be a tedious job if they will really put their effort on this. But it will be rewarding if people start trusting your site.
It means, people will gonna use their affiliate link and they will get passive income out of this. However, this work is continuous as they need to build a good reputation among gamblers. Not a half-hearted reviews but as much as possible, a comprehensive one where you won't get such info from other review sites.

[notblox1]

Any opinion will be appreciated, so, if you are a player, feel free to share your feedback. If you are a casino representative and you want to be listed here, also feel free to contact us here or via email.

Is listing on CasinoX website free of charge or you are asking for some kind of payment or partnership?

I see you only listed four casinos and there are much more available starting from Sportsbet, Livecasino, Bitcasino and others.
Website looks good but you need to work more on fixing bugs, I tried to open review page and it gave me XML Sitemap 

[Odusko]

Welcome to the forum and It is great to see that you have put in some effort in putting up this list of casinos on your review site, I am glad to see some of the casinos that we have here in the forum on that list such as stake.com and fortune jack, both casinos are familiar with us here and it good to see that there made the list on your site and also the result of your rating also align that of some forum members about those two casinos.

[AmoreJaz]

Welcome to the forum and It is great to see that you have put in some effort in putting up this list of casinos on your review site, I am glad to see some of the casinos that we have here in the forum on that list such as stake.com and fortune jack, both casinos are familiar with us here and it good to see that there made the list on your site and also the result of your rating also align that of some forum members about those two casinos.

his list will be longer as time goes by. hopefully, this site will attain the status of the likes of btcgosu and gamblingbro, which are known useful review sites in the forum. and offer unique services as an add-on so this will have an edge to others. because we all know that few review sites can sustain their valuable presence here.

[robelneo]

Hello, and thanks for your feedback.

I will try to respond to your questions:

1. Casino listings are free, I do not charge any fee to be included on my site.
2. Our ratings are based on our experience with reviewed casinos, also we gather info from reputable sources and of course, our community it's free to share their experience.
3. If you have a question about monetization, please note that this website operates on an affiliate basis. However, if a casino will have in the future a negative reputation, it will be flagged and potentially removed.

If the listing is free and operates on an affiliate basis then feel free to add as many casinos that you can review, it's different when you are charging a fee you will have to send an offer to casinos to get listed, I recommend that you put a scam category for scam casinos, just don't include any referral link just a normal link, casino players also want to know scam casinos and the various complaint on them.

I also recommend that you get yourself a Copper account and design your announcement to make it competitive and for you to gain the trust of the community, there are already well-established casino reviews here but the room is still open for new review sites like yours.

[pakhitheboss]

I just checked your website and found the visual design is modern and found it to be pleasant to the eyes. It is simple to understand and can be easily accessible without any issues. I did scroll to the bottom and found you have dedicated a page to provably fair casinos why don't you add another page to display those casinos that promote responsible gambling? That would come in handy for those users who are visiting your website. The latest casino review heading does not have an actual review but has an affiliate link that takes you to the casino. This might not look good in the long term if someone new wants to check an actual review.

[CasinoX]

Is listing on CasinoX website free of charge or you are asking for some kind of payment or partnership?

I see you only listed four casinos and there are much more available starting from Sportsbet, Livecasino, Bitcasino and others.
Website looks good but you need to work more on fixing bugs, I tried to open review page and it gave me XML Sitemap  

1. All listings are free of charge, and always will be.
2. Thanks for your suggestion. This casinos are on my short list and reviews of them will be published soon.
3. thanks, I will fix this bugs.

I recommend that you put a scam category for scam casinos, just don't include any referral link just a normal link, casino players also want to know scam casinos and the various complaint on them.

I also recommend that you get yourself a Copper account and design your announcement to make it competitive and for you to gain the trust of the community, there are already well-established casino reviews here but the room is still open for new review sites like yours.

Thanks for your advice. I will consider to add a bad rated casino category. Also I will consider to get a Copper account.

I did scroll to the bottom and found you have dedicated a page to provably fair casinos why don't you add another page to display those casinos that promote responsible gambling? That would come in handy for those users who are visiting your website.
The latest casino review heading does not have an actual review but has an affiliate link that takes you to the casino. This might not look good in the long term if someone new wants to check an actual review.

1. yes, there is a great idea, I will consider that
2. All listed casinos have reviews. Just click on the title, not on button

[Kakmakr]

Hi, first of all...Welcome to the forum.

Casino review sites are always welcome, but you are going into a very saturated and competitive business. Your main focus must be transparency and also being fair and honest.

Sites like this must work hard to gain the trust of the gambling community and not to drop the ball. One slip and your reputation is in shatters... so keep your ears on the ground and be biased in all circumstances. 

Good luck with the site.

[CasinoX]

Hi, first of all...Welcome to the forum.

Casino review sites are always welcome, but you are going into a very saturated and competitive business. Your main focus must be transparency and also being fair and honest.

Sites like this must work hard to gain the trust of the gambling community and not to drop the ball. One slip and your reputation is in shatters... so keep your ears on the ground and be biased in all circumstances.  

Good luck with the site.

Thanks. I will do my best.

[traderethereum]

I'm curious about your casino site.
I tried to compare all the casino sites on your site and saw that only Stake and FortuneJack had reviews and it said User Reviews.
Does that mean you haven't tried playing gambling on the two sites so you haven't given a rating yet?
Have you tried playing gambling at each casino to find out the difference so you can give your review or the review you got from other review sites?
But I didn't see any of your reviews of the casino and if I check the page of FortuneJack, it only has one person commenting because I also found the same thing on the page of Stake. Is that what the Review meant?

[CasinoX]

Is that what the Review meant?

Yes! Users can share their experience and also can rate this casino, independent of our rating. Final rating are cumulated (editor+ user ratings)

[Docnaster]

Hi, first of all...Welcome to the forum.

Casino review sites are always welcome, but you are going into a very saturated and competitive business. Your main focus must be transparency and also being fair and honest.

Sites like this must work hard to gain the trust of the gambling community and not to drop the ball. One slip and your reputation is in shatters... so keep your ears on the ground and be biased in all circumstances. 

Good luck with the site.

Exactly my thoughts. The OP is going into a saturated and competitive business and for him to be successful he must have something new to offer. Even if there is nothing new to offer, then present the already know in a new and unique way.
I read where you said you do not charge for agents or owners. I now wonder how you will generate money to maintain the project

[CasinoX]

I now wonder how you will generate money to maintain the project

Hey mate.
As I previously said, is an affiliate website. If a visitor likes my review and registers at a recommended casino, I can win a fee (CPA or rev share). That kind of winnings will help me to bring useful info to my community.

[Slow death]

welcome to the forum, your site has a very nice design, entered the " Anonymous Casino " section which according to your site says the following:

What are anonymous casinos?


  The decentralized nature of digital assets allows their use without financial industry oversight. Hence, when utilizing casino websites and depositing anonymous currency, it is effectively done in a discreet manner.

I believe that this definition does not apply to casinos, at least not to most casinos, I say this because more than 90% of casinos are respecting government laws, they have licenses issued by a government and because of that they ask for kyc , some casinos ask for kyc when creating an account, other casinos ask for kyc when depositing large amounts of money, other casinos ask for kyc when withdrawing money and there are other casinos that ask for kyc when they detect any suspicious activity, so each person when creating an account at the casino this person must obligatorily put their real and true data

so that in case of having to kyc the casino compares the data provided when creating the account with the data that are in the documents that the person provided in the casino, so we can clearly see that there is no anonymity in casinos, at least not in most casinos, even in exchanges currently good exchanges ask for kyc when creating an account or when people want to withdraw a lot of money something like 2 bitcoins and up, now why am I writing this? I'm writing this because you put casinos that ask for kyc in case of suspicious activity and all casinos that you put in this anonymity section people must put real data when creating an account, so they are not anonymous casinos, stake is the best casino and more reliable and people must put real data when creating an account

[CasinoX]

welcome to the forum, your site has a very nice design, entered the " Anonymous Casino " section which according to your site says the following:

What are anonymous casinos?


 The decentralized nature of digital assets allows their use without financial industry oversight. Hence, when utilizing casino websites and depositing anonymous currency, it is effectively done in a discreet manner.

I believe that this definition does not apply to casinos, at least not to most casinos, I say this because more than 90% of casinos are respecting government laws, they have licenses issued by a government and because of that they ask for kyc , some casinos ask for kyc when creating an account, other casinos ask for kyc when depositing large amounts of money, other casinos ask for kyc when withdrawing money and there are other casinos that ask for kyc when they detect any suspicious activity, so each person when creating an account at the casino this person must obligatorily put their real and true data

so that in case of having to kyc the casino compares the data provided when creating the account with the data that are in the documents that the person provided in the casino, so we can clearly see that there is no anonymity in casinos, at least not in most casinos, even in exchanges currently good exchanges ask for kyc when creating an account or when people want to withdraw a lot of money something like 2 bitcoins and up, now why am I writing this? I'm writing this because you put casinos that ask for kyc in case of suspicious activity and all casinos that you put in this anonymity section people must put real data when creating an account, so they are not anonymous casinos, stake is the best casino and more reliable and people must put real data when creating an account

Fair point of view. Thanks for this observation.

[Text]

Congratulations on launching CasinoX.World, your online casino review guide! Providing a fair and decent platform for casino reviews is a valuable service to players who are looking for reliable information before engaging in online gambling.

Remember that building trust with your users is crucial for the success of your platform. It might take time to gain a reputation, but if you stay dedicated to providing accurate, fair, and useful reviews, users are more likely to return and recommend your site to others.

Good luck with CasinoX.World, and I hope it becomes a helpful and reputable guide for online casino players!

[so98nn]

Any opinion will be appreciated, so, if you are a player, feel free to share your feedback. If you are a casino representative and you want to be listed here, also feel free to contact us here or via email.

Is listing on CasinoX website free of charge or you are asking for some kind of payment or partnership?

I see you only listed four casinos and there are much more available starting from Sportsbet, Livecasino, Bitcasino and others.
Website looks good but you need to work more on fixing bugs, I tried to open review page and it gave me XML Sitemap 

Ahh that is good question. I really think OP should not charge the casinos right from the beginning. May be this will create a little negative impact on the casino industry. You need to work up the number of visits first then look for paid memberships.

Even better if you never charge them and just start gaining impressions. Considering it’s gambling based site you will have visitors from all over the world. That means more CPC advertising commission if you place advertisements from various Ad Networks.

This is just a thought, obviously you might have same or different plans for the baby.

[CryptSafe]

I would like to join the rest of the other members here to give you a warm welcome to this platform. It is nice having you onboard. I had to do a quick check on your website and I must say you did a great work there. The UI is unique with a touch of excellence. I see you already listed some casinos already which are well known in the gambling industry.

Your announcement thread here should fully reflect what you offer and I would advise you update it to the fullest and also, I read where you offer to list casinos free of charge but I am curious to know if you just list them like that or you conduct your due diligence before listing them and if you do, can you please state the criteria you use to list casinos free of charge because there must be some standard a casino must meet before being listed unlike other review sites, they have standards too.

Lastly, seems you do not have FAQ on your website as I checked for it. It would be nice you have it so that prospective visitors could see for themselves saving you the stress of responding to numerous mails of enquiries. You can quote reply as much comment you want on one thread instead of spamming your thread with different quote replies. Your thread should be well coordinated.

[CasinoX]

Remember that building trust with your users is crucial for the success of your platform. It might take time to gain a reputation, but if you stay dedicated to providing accurate, fair, and useful reviews, users are more likely to return and recommend your site to others.

I will try to build a strong reputation. Step by step.
Thanks!

[coin-investor]

I will try to build a strong reputation. Step by step.
Thanks!

First impressions last start a well-designed thread and a copper account and manage your thread well by giving us fair reviews.

since you are a casino reviewer its better to participate in a discussion about gambling and gambling discussion work on your rank so that one day you can create a signature for your review site and display it in your profile.

It's a long way to achieve all these but your dedication will get you to that stage.

[delfastTions]

I would like to join the rest of the other members here to give you a warm welcome to this platform. It is nice having you onboard. I had to do a quick check on your website and I must say you did a great work there. The UI is unique with a touch of excellence. I see you already listed some casinos already which are well known in the gambling industry.

Your announcement thread here should fully reflect what you offer and I would advise you update it to the fullest and also, I read where you offer to list casinos free of charge but I am curious to know if you just list them like that or you conduct your due diligence before listing them and if you do, can you please state the criteria you use to list casinos free of charge because there must be some standard a casino must meet before being listed unlike other review sites, they have standards too.

Lastly, seems you do not have FAQ on your website as I checked for it. It would be nice you have it so that prospective visitors could see for themselves saving you the stress of responding to numerous mails of enquiries. You can quote reply as much comment you want on one thread instead of spamming your thread with different quote replies. Your thread should be well coordinated.

I completely agree that for the convenience of site users, it is worth making a standard block of information on frequently asked questions and answers to them in such cases.  And of course, gradually build up and unify such information.  But of course so that it doesn't get monstrously big and long and intricate.  This work will further reduce the labor costs of employees for correspondence and the same type of user responses, which, by the way, most users hate and treat them as responses from bots.
 This immediately completely spoils the image of a very good project.

[aioc]

I will try to build a strong reputation. Step by step.
Thanks!

I'm sure you will and you can I merited you to motivate and looking forward for you to getting a copper account which is important so you can post images and communicate with members here and hire a designer for your thread we will see how good are you in your reviews, we have at least 4 reviewers here but there's always room for a new one it goes down on how good your review and how transparent you are.

[dezoel]

Welcome to the forum!

I didn't check the platform yet, but I hope it's good and the gambling community actually needs a review platform that will make honest and unbiased reviews about gambling platforms so that gamblers can check and evaluate and compare different casinos before they decide to choose a platform for them to play in, there might be a lot of websites for this but most of them are simply biased since they charge money to write reviews about the platforms.

If you use the platforms yourself, evaluate every single thing including the terms and conditions, customer service, verification processes, games, and every other thing, and then write your honest views about each one of them, that will be one of the best things for the community to have.

[Flexystar]

Great another platform to help us out and cheer our future experiences with them.  The platform CasinoX looks really nice. I am seeing that you have taken good efforts on the front end development because the UI looks pretty.

As I am reading through various review about your review sites it seems you are highly interactive and also taking baby steps to reach the next level. I would say that’s really nice of you and be the same even if it grows big.

You will definitely get more and more partnerships from highly reputed casinos soon. Good luck and welcome one more time.

[Wiwo]

Remember that building trust with your users is crucial for the success of your platform. It might take time to gain a reputation, but if you stay dedicated to providing accurate, fair, and useful reviews, users are more likely to return and recommend your site to others.

I will try to build a strong reputation. Step by step.
Thanks!

Great to hear that you putting your reputation first among every other thing,  your site already have a nice foundation and at that you will easily excel in the business since many of the review platforms that we have around have ditched out their reputation due to corruption and other abnormal activities.

Some of them give inaccurate review scores to shady casinos such as 1xbits receiving a 5-star rating is something that is incredibly unbelievable and laughable,  that is how corrupt some of those casinos' reviews have become.

[darkangel11]

Your casino descriptions can be found elsewhere. Are you the author, or was it copied?

Here's your version


Here's a version I found on https://freespinsnodeposit.net/fortune-jack-casino/


The whole content under the links is the same, so it's not just the layout that matches.

[CasinoX]

Your casino descriptions can be found elsewhere. Are you the author, or was it copied?

Here's your version
https://www.talkimg.com/images/2023/07/31/QDgDl.png

Here's a version I found on https://freespinsnodeposit.net/fortune-jack-casino/
https://www.talkimg.com/images/2023/07/31/QD8n1.png

The whole content under the links is the same, so it's not just the layout that matches.

Hey Mate.
Both sites are mine )
And yes, I have the same review structure.

[CryptSafe]

I would like to join the rest of the other members here to give you a warm welcome to this platform. It is nice having you onboard. I had to do a quick check on your website and I must say you did a great work there. The UI is unique with a touch of excellence. I see you already listed some casinos already which are well known in the gambling industry.

Your announcement thread here should fully reflect what you offer and I would advise you update it to the fullest and also, I read where you offer to list casinos free of charge but I am curious to know if you just list them like that or you conduct your due diligence before listing them and if you do, can you please state the criteria you use to list casinos free of charge because there must be some standard a casino must meet before being listed unlike other review sites, they have standards too.

Lastly, seems you do not have FAQ on your website as I checked for it. It would be nice you have it so that prospective visitors could see for themselves saving you the stress of responding to numerous mails of enquiries. You can quote reply as much comment you want on one thread instead of spamming your thread with different quote replies. Your thread should be well coordinated.

I completely agree that for the convenience of site users, it is worth making a standard block of information on frequently asked questions and answers to them in such cases.  And of course, gradually build up and unify such information.  But of course so that it doesn't get monstrously big and long and intricate.  This work will further reduce the labor costs of employees for correspondence and the same type of user responses, which, by the way, most users hate and treat them as responses from bots.
 This immediately completely spoils the image of a very good project.

Truly, if the frequently asked questions option is available, the stress on the customer care service for assistance and support would be reduced a bit because of the information contained in the FAQ option. Most visitors who are not patient enough to wait to get or hear from the customer service ends up bad mouthing them. As a result of this they would end up loosing more traffic so I'm sure OP is aware of this so OP would need much funds to sustain the project.

[shasan]

It is good that you have started a project for a gambling review guide. And you want to list sites based on the review. You have mentioned contacting the gambling site but you have not mentioned whether it is free or not. And if you charge for it then how much you will take?

[pakhitheboss]

2. All listed casinos have reviews. Just click on the title, not on button

Okay, I found it and went through, felt you could have added some user experience on the review by actual users. I am not saying it is bad what I saying is that it is not convincing enough. I have another advise for you and that is why not start a small signature campaign here about your platform. In the past there we did saw such campaign by other review platforms. Think about a budget and hire a signature campaign manager.

[CasinoX]

I have another advise for you and that is why not start a small signature campaign here about your platform. In the past there we did saw such campaign by other review platforms. Think about a budget and hire a signature campaign manager.

I think it's too early for that. My site needs to grow a bit and after that, yes, I will consider acquiring a signature campaign. Thanks for this idea.

[CasinoX]

I just found out there is an online casino named Casino-X. I don't want to create confusion, so, from today, I've moved all content to a new domain: https://JackpotInsight.com . Not sure if is ok to keep this thread, if not, maybe an admin can delete it and I will start a fresh one.

[YOSHIE]

This is  JackpotInsight.com, a little project who wants to be a fair, decent casino review guide.

I'm sure you'll get lots of reviews and online crypto casinos that you can include in your review, I saw the JackpotInsight.com review, not many casinos are listed there, yes maybe you need some time to consider the positives and negatives to digest, before registering in the JackpotInsight.com review.

We are here there are many things that you can conclude about casinos operating here, for you to consider, of course that review is not for today, maybe another time, because we here have different experiences every day playing at online casinos.

Whatever thing you want to talk about in the JackpotInsight.com review, of course you have to consider many elements and not look at one eye, you also have to review directly what happened and we here have positive and negative threads, of course you have to be wise in loading your review, for goodness sake.

Welcome to the JackpotInsight.com website.

[Slow death]

I just found out there is an online casino named Casino-X. I don't want to create confusion, so, from today, I've moved all content to a new domain: https://JackpotInsight.com . Not sure if is ok to keep this thread, if not, maybe an admin can delete it and I will start a fresh one.

I assume you are talking about this casino: https://casino-x.com and there is more than one casino with the name of CasinoX, from what I could see there are these two: https://casinox.com and https://casinox-com.com I don't know if they are registered trademarks, but it seems to me that they are not, you also didn't need to change the entire name of the casino, you could choose to use casinoXI because as you have already created an account on this forum with your username casinoX so it was adding something after the X there in the name of your casino that would already be solved, with that you would also take advantage of using that word casino because it is a word that many people search on the internet

anyway that new name you gave your site is also very good and from what I could research there is no casino with that name. So the problem is solved, now something I don't understand is why you haven't added all the good casinos that are on this forum to your site? I believe that it would be more advantageous to have many good casinos that are in this forum listed on your website, and another point that I noticed on your website is that you did not put the minimum withdrawal amount of each casino that is listed on your website, I saw that you put the TOS link of each casino that is listed on your site

but speaking from experience, people hardly spend time reading the casino's TOS before creating an account and only after creating an account and want to withdraw and find out that the minimum withdrawal amount is very high, I don't want to mention the name of the casino , but I must say that despite being a very good casino it has a very high withdrawal amount and so I hope you put the withdrawal amounts of each casino so that people know in advance, the stake and the casino with the amount lowest withdrawal from these casinos that are on your website, I will not speak of the name of the casino with extremely high value

[CasinoX]

So the problem is solved, now something I don't understand is why you haven't added all the good casinos that are on this forum to your site? I believe that it would be more advantageous to have many good casinos that are in this forum listed on your website, and another point that I noticed on your website is that you did not put the minimum withdrawal amount of each casino that is listed on your website, I saw that you put the TOS link of each casino that is listed on your site.

In your opinion, what casinos are great to play on? I will like to know what casinos are great to play on, from your point of view.

[delfastTions]

I completely agree that for the convenience of site users, it is worth making a standard block of information on frequently asked questions and answers to them in such cases.  And of course, gradually build up and unify such information.  But of course so that it doesn't get monstrously big and long and intricate.  This work will further reduce the labor costs of employees for correspondence and the same type of user responses, which, by the way, most users hate and treat them as responses from bots.
 This immediately completely spoils the image of a very good project.

Truly, if the frequently asked questions option is available, the stress on the customer care service for assistance and support would be reduced a bit because of the information contained in the FAQ option. Most visitors who are not patient enough to wait to get or hear from the customer service ends up bad mouthing them. As a result of this they would end up loosing more traffic so I'm sure OP is aware of this so OP would need much funds to sustain the project.

However, from my experience of communicating with support, I must say that the block of standard questions and answers, the creation of which is quite laborious, if it is really informative, it really reduces the load on support staff.  But it is quite difficult to make such a section qualitatively. 
In addition, the standard behavior of a player in the event of a specific question of interest to him will eventually lead to his contacting a real support employee.  This happens to me in 80% of all support calls.  So it is quite possible that we are considering a section that will only partially solve the problem of mass appeals, but it is important simply even for reasons of increasing the prestige and sophistication of the site itself.  In general, a reasonable middle ground is needed here in terms of labor costs and the effectiveness of such a section of the site.

[CryptSafe]

I completely agree that for the convenience of site users, it is worth making a standard block of information on frequently asked questions and answers to them in such cases.  And of course, gradually build up and unify such information.  But of course so that it doesn't get monstrously big and long and intricate.  This work will further reduce the labor costs of employees for correspondence and the same type of user responses, which, by the way, most users hate and treat them as responses from bots.
 This immediately completely spoils the image of a very good project.

Truly, if the frequently asked questions option is available, the stress on the customer care service for assistance and support would be reduced a bit because of the information contained in the FAQ option. Most visitors who are not patient enough to wait to get or hear from the customer service ends up bad mouthing them. As a result of this they would end up loosing more traffic so I'm sure OP is aware of this so OP would need much funds to sustain the project.

However, from my experience of communicating with support, I must say that the block of standard questions and answers, the creation of which is quite laborious, if it is really informative, it really reduces the load on support staff.  But it is quite difficult to make such a section qualitatively. 
In addition, the standard behavior of a player in the event of a specific question of interest to him will eventually lead to his contacting a real support employee.  This happens to me in 80% of all support calls.  So it is quite possible that we are considering a section that will only partially solve the problem of mass appeals, but it is important simply even for reasons of increasing the prestige and sophistication of the site itself.  In general, a reasonable middle ground is needed here in terms of labor costs and the effectiveness of such a section of the site.

Most cases being reported to customer care service are sometimes very necessary but I believe with the FAQ, some cases have a minimal chances of being ignored  as they are very much important to both parties as be there might be some discoveries within which will need urgent attention. Possibly might be a bug discovered buy a member or otherwise. So it is very much important customer care service is functional and running.

Most times a customer care discoveries are of good effects to the casino because what ever they report to the team would be investigated and results being presented. Thus this result helps the casino to put up with things on their own end to deliver maximum satisfaction to their clients who patronise them.
These are the reasons why a casino should not ignore or abuse the customer care service so as to be on track for good service delivery as it is the major force of the casino.

[Slow death]

So the problem is solved, now something I don't understand is why you haven't added all the good casinos that are on this forum to your site? I believe that it would be more advantageous to have many good casinos that are in this forum listed on your website, and another point that I noticed on your website is that you did not put the minimum withdrawal amount of each casino that is listed on your website, I saw that you put the TOS link of each casino that is listed on your site.

In your opinion, what casinos are great to play on? I will like to know what casinos are great to play on, from your point of view.

in my point of view good casinos should be casinos that have types of accounts, for example VIP accounts and offer weekly and monthly bonuses based on the vip level, because this type of bonus does not need to have requirements for people to be able to withdraw, it is a bonus calculated based on what the person has been playing and also a good casino is one that has a very low withdrawal amount. for example if a person wants to play just for fun and of course if he wins it will be very good, that person puts 10$ in the casino and wins, with that that person has 15$ and wants to continue playing but also withdraw the principal which in this case would be 10$ and I would leave the 5$ to continue playing

this could only be done in casinos with a low withdrawal amount, now what I have seen is that in some casinos the minimum withdrawal amount is 50$ and there are other casinos that even have more than 100$ as a minimum withdrawal amount and this makes people deposit money, something like 10$, then they make an odd bet of @1.60 for example, they get it right and they get 16$ and when they try to withdraw they find out that the minimum withdrawal amount is 50$, once someone sees this, all they have to do is keep playing and they lose everything, so these high withdrawal amounts don't make sense, it looks like they are a way for people to only play with high amounts and many people don't read the TOS of the casinos before creating an account, that's why I was saying that in your reviews you mention the minimum withdrawal values

about the good casinos that I said that you could add, I confess that I have only used 4 casinos until today, which are:

sportsbet.io = it was the first bookmaker I used and I never had a problem with them, without a doubt they are one of the best sites in the gambling industry, you can see their ann thread here on the forum:

🚀-Sportsbet.io-🚀 - Main sponsor of ?? ?? ??

I don't know what is the minimum withdrawal amount they charge. but I think it would be nice if you added them to your site

Stake.com = it's already listed on your site, but it was my second casino that I used and I use it now, because it has good benefits and has the lowest withdrawals I've ever seen, so without a doubt they are the best casino

Duelbits.com = I also use Duelbits, but I use it sometimes because it has a very high minimum withdrawal amount in my opinion, but in terms of reliability I must say that they are also a good casino that is worth adding to your website

Duelbits.com | Casino & Sportsbook | VIP | Instant withdrawals!|ARGENTINA & AVFC


I have not used other casinos, but I see that they are good casinos because they have been working for a few years without many problems, I am talking about these casinos:

Rollbit.com | Crypto's Most Rewarding Casino 👑

Roobet.com | Crypto’s Fastest Growing Casino 🦘

I don't know what the minimum withdrawal amounts are for these two casinos. but you can add them on your website and other casinos that are here on the forum and are good casinos

[delfastTions]

I completely agree that for the convenience of site users, it is worth making a standard block of information on frequently asked questions and answers to them in such cases.  And of course, gradually build up and unify such information.  But of course so that it doesn't get monstrously big and long and intricate.  This work will further reduce the labor costs of employees for correspondence and the same type of user responses, which, by the way, most users hate and treat them as responses from bots.
 This immediately completely spoils the image of a very good project.

Truly, if the frequently asked questions option is available, the stress on the customer care service for assistance and support would be reduced a bit because of the information contained in the FAQ option. Most visitors who are not patient enough to wait to get or hear from the customer service ends up bad mouthing them. As a result of this they would end up loosing more traffic so I'm sure OP is aware of this so OP would need much funds to sustain the project.

However, from my experience of communicating with support, I must say that the block of standard questions and answers, the creation of which is quite laborious, if it is really informative, it really reduces the load on support staff.  But it is quite difficult to make such a section qualitatively. 
In addition, the standard behavior of a player in the event of a specific question of interest to him will eventually lead to his contacting a real support employee.  This happens to me in 80% of all support calls.  So it is quite possible that we are considering a section that will only partially solve the problem of mass appeals, but it is important simply even for reasons of increasing the prestige and sophistication of the site itself.  In general, a reasonable middle ground is needed here in terms of labor costs and the effectiveness of such a section of the site.

Most cases being reported to customer care service are sometimes very necessary but I believe with the FAQ, some cases have a minimal chances of being ignored  as they are very much important to both parties as be there might be some discoveries within which will need urgent attention. Possibly might be a bug discovered buy a member or otherwise. So it is very much important customer care service is functional and running.

Most times a customer care discoveries are of good effects to the casino because what ever they report to the team would be investigated and results being presented. Thus this result helps the casino to put up with things on their own end to deliver maximum satisfaction to their clients who patronise them.
These are the reasons why a casino should not ignore or abuse the customer care service so as to be on track for good service delivery as it is the major force of the casino.

It is also worth noting that many people initially ignore the section frequently asked by casino customers of standard questions and answers, sorry because it is easier to formulate and ask a question and it just seems wrong for them to look for answers in the standard answers section.  For such people, of course, the support service should answer something very briefly and simply giving references to the standard answer to the user's question.  But at the same time, the support service employee should in no case be irritated, or, moreover, respond rudely to the client. 
This will immediately change the image of the casino to a negative one in the eyes of such a client, who, understandably, does not just ask his question out of idleness, but wants to understand the current situation.  I think that even a little training is needed for support staff in terms of a polite attitude towards any and even rather aggressive clients.

[wiss19]

2. All listed casinos have reviews. Just click on the title, not on button

Okay, I found it and went through, felt you could have added some user experience on the review by actual users. I am not saying it is bad what I saying is that it is not convincing enough. I have another advise for you and that is why not start a small signature campaign here about your platform. In the past there we did saw such campaign by other review platforms. Think about a budget and hire a signature campaign manager.

That's great if they add that so that other users can post what they think about the casino but it might be better if there is way to know that those users are real and are not part of the casino. I only don't know if which you are referring to when you say it wasn't convincing? Did you read some unpleasant reviews despite of you thinking that the casino is a good one?

Well, not all are the same so some may still dislike it. So far I only saw a few gambling review site who avail a campaign in the forum but it was usually the casino is the one who does that. It was still up to them if they will follow your advice and the footsteps of other gambling review sites.

[Wiwo]

I just found out there is an online casino named Casino-X. I don't want to create confusion, so, from today, I've moved all content to a new domain: https://JackpotInsight.com . Not sure if is ok to keep this thread, if not, maybe an admin can delete it and I will start a fresh one.

If you don't intend to keep the thread any longer, you can as well lock the thread and thereafter report the thread to moderators for possible deletion but until then, locking the thread will be the best possible option open to you right now since you already stated that you already moved the site to another domain since there is name conflicting with another review platform.

Expecting to see you lock the thread any moment if that is what you have concluded to do.

[o48o]

I am confused about the rating system. Users can rate it but do those affect the rating in the site or what? BitStarz has 9.5 and zero user reviews.

And how new this site is? It looks good but as there are only 5 casinos and all of them have nearly five stars, it's pointless so far, as everyone needs to know about the bad sites, and maybe some transparency on who does the ranking. Do you take requests what sites should be added or are you already too overloaded with the amount of sites. Also do you want compensation from the casino before releasing the review?

[Johnyz]

I am confused about the rating system. Users can rate it but do those affect the rating in the site or what? BitStarz has 9.5 and zero user reviews.

And how new this site is? It looks good but as there are only 5 casinos and all of them have nearly five stars, it's pointless so far, as everyone needs to know about the bad sites, and maybe some transparency on who does the ranking. Do you take requests what sites should be added or are you already too overloaded with the amount of sites. Also do you want compensation from the casino before releasing the review?

That’s really confusing especially if the rating doesn’t show how many gamblers review that site.
We actually need more a reputable review site that give fair rate about the casinos but having this issue, i think many will hesitant. Anyway, i hope this site will grow more and have some updates too, try to list more good site as much as possible and get the real reviews from the player itself.

[Hamphser]

I am confused about the rating system. Users can rate it but do those affect the rating in the site or what? BitStarz has 9.5 and zero user reviews.

And how new this site is? It looks good but as there are only 5 casinos and all of them have nearly five stars, it's pointless so far, as everyone needs to know about the bad sites, and maybe some transparency on who does the ranking. Do you take requests what sites should be added or are you already too overloaded with the amount of sites. Also do you want compensation from the casino before releasing the review?

That’s really confusing especially if the rating doesn’t show how many gamblers review that site.
We actually need more a reputable review site that give fair rate about the casinos but having this issue, i think many will hesitant. Anyway, i hope this site will grow more and have some updates too, try to list more good site as much as possible and get the real reviews from the player itself.

Also its not really that well polished and there are some errors in text.
Ex. BitStrarz Casino Highlights
https://jackpotinsight.com/bitstarz-casino-review/

Rating system is indeed confusing and you could really be able to see those stars but not really be able to see Zero reviews which you would really be making out those questions on your mind on how its possible?

In speaking about review sites then there's nothing could beat out;
BTCGOSU
Cryptogamblingbro

This is where should these new review sites should be looking on how a review site should really look like and give out some ideas on how
they would be able to build theirs or else they wont really be getting that much attention.

[khaled0111]

I just found out there is an online casino named Casino-X. I don't want to create confusion, so, from today, I've moved all content to a new domain: https://JackpotInsight.com . Not sure if is ok to keep this thread, if not, maybe an admin can delete it and I will start a fresh one.

There is no need to create a new topic. All you have to do is to edit the content of OP. By the way, I see no need for the: "Formely CasinoX" since the link redirects to the new domain!
There are many review websites out here and the competition in this field is very tough. To stand out from your competitors, you need to add as many casinos as you can (you reviewed only five which is not enough). In your reviews, you need to talk about your personal experience and not just some info from casinos' ToS.
Good luck with your project.

[AmoreJaz]

I just found out there is an online casino named Casino-X. I don't want to create confusion, so, from today, I've moved all content to a new domain: https://JackpotInsight.com . Not sure if is ok to keep this thread, if not, maybe an admin can delete it and I will start a fresh one.

There is no need to create a new topic. All you have to do is to edit the content of OP. By the way, I see no need for the: "Formely CasinoX" since the link redirects to the new domain!
There are many review websites out here and the competition in this field is very tough. To stand out from your competitors, you need to add as many casinos as you can (you reviewed only five which is not enough). In your reviews, you need to talk about your personal experience and not just some info from casinos' ToS.
Good luck with your project.

he's still working on the reviews, which is understandable because he is a new player on this field. in time, you will gain patrons so long you are giving honest feedback. and you need to keep updated also with new features and perks offered by the site. there are so many gamblers outside this forum, so he can always attract a player, should always give a valuable insight so players will keep tab on your site.

[CasinoX]

Rating system is indeed confusing and you could really be able to see those stars but not really be able to see Zero reviews which you would really be making out those questions on your mind on how its possible?

Yeah, the review system is a little bit confusing. All published reviews have an initial score, based on editor experience. If there is no external user review, this rating will be shown.

he's still working on the reviews, which is understandable because he is a new player on this field. in time, you will gain patrons so long you are giving honest feedback. and you need to keep updated also with new features and perks offered by the site. there are so many gamblers outside this forum, so he can always attract a player, should always give a valuable insight so players will keep tab on your site.

Yes, this is true. it's work in progress. I cannot put more than one review on each week, because I need and I want to have only decent casinos listed.

[CryptSafe]

I completely agree that for the convenience of site users, it is worth making a standard block of information on frequently asked questions and answers to them in such cases.  And of course, gradually build up and unify such information.  But of course so that it doesn't get monstrously big and long and intricate.  This work will further reduce the labor costs of employees for correspondence and the same type of user responses, which, by the way, most users hate and treat them as responses from bots.
 This immediately completely spoils the image of a very good project.

Truly, if the frequently asked questions option is available, the stress on the customer care service for assistance and support would be reduced a bit because of the information contained in the FAQ option. Most visitors who are not patient enough to wait to get or hear from the customer service ends up bad mouthing them. As a result of this they would end up loosing more traffic so I'm sure OP is aware of this so OP would need much funds to sustain the project.

However, from my experience of communicating with support, I must say that the block of standard questions and answers, the creation of which is quite laborious, if it is really informative, it really reduces the load on support staff.  But it is quite difficult to make such a section qualitatively. 
In addition, the standard behavior of a player in the event of a specific question of interest to him will eventually lead to his contacting a real support employee.  This happens to me in 80% of all support calls.  So it is quite possible that we are considering a section that will only partially solve the problem of mass appeals, but it is important simply even for reasons of increasing the prestige and sophistication of the site itself.  In general, a reasonable middle ground is needed here in terms of labor costs and the effectiveness of such a section of the site.

Most cases being reported to customer care service are sometimes very necessary but I believe with the FAQ, some cases have a minimal chances of being ignored  as they are very much important to both parties as be there might be some discoveries within which will need urgent attention. Possibly might be a bug discovered buy a member or otherwise. So it is very much important customer care service is functional and running.

Most times a customer care discoveries are of good effects to the casino because what ever they report to the team would be investigated and results being presented. Thus this result helps the casino to put up with things on their own end to deliver maximum satisfaction to their clients who patronise them.
These are the reasons why a casino should not ignore or abuse the customer care service so as to be on track for good service delivery as it is the major force of the casino.

It is also worth noting that many people initially ignore the section frequently asked by casino customers of standard questions and answers, sorry because it is easier to formulate and ask a question and it just seems wrong for them to look for answers in the standard answers section.  For such people, of course, the support service should answer something very briefly and simply giving references to the standard answer to the user's question.  But at the same time, the support service employee should in no case be irritated, or, moreover, respond rudely to the client. 
This will immediately change the image of the casino to a negative one in the eyes of such a client, who, understandably, does not just ask his question out of idleness, but wants to understand the current situation.  I think that even a little training is needed for support staff in terms of a polite attitude towards any and even rather aggressive clients.

You are making a point here. Customer care staff can be very funny sometimes. Their approach sometimes matter as well because that is the selling point for every organisation. The way you treat your client as a customer care service attendant determines of that customer would return on a good note to deal with such organisation. Some customer care staff are just very rude and lack manners or should I say training. They know not the basic rules of engagement with clients rather they take things for granted.

Aside online, I have had the experience and complaints from clients on some customer care service to not being friendly which is a bid problem because they stand chances of losing such customer to others competitors.
The idea of sending them for training is a good one because there they would learn on how to handle clients irrespective of their mode when their services are needed. This will build them and they will get more orientation as customer care service attendant.

[delfastTions]

I completely agree that for the convenience of site users, it is worth making a standard block of information on frequently asked questions and answers to them in such cases.  And of course, gradually build up and unify such information.  But of course so that it doesn't get monstrously big and long and intricate.  This work will further reduce the labor costs of employees for correspondence and the same type of user responses, which, by the way, most users hate and treat them as responses from bots.
 This immediately completely spoils the image of a very good project.

Truly, if the frequently asked questions option is available, the stress on the customer care service for assistance and support would be reduced a bit because of the information contained in the FAQ option. Most visitors who are not patient enough to wait to get or hear from the customer service ends up bad mouthing them. As a result of this they would end up loosing more traffic so I'm sure OP is aware of this so OP would need much funds to sustain the project.

However, from my experience of communicating with support, I must say that the block of standard questions and answers, the creation of which is quite laborious, if it is really informative, it really reduces the load on support staff.  But it is quite difficult to make such a section qualitatively. 
In addition, the standard behavior of a player in the event of a specific question of interest to him will eventually lead to his contacting a real support employee.  This happens to me in 80% of all support calls.  So it is quite possible that we are considering a section that will only partially solve the problem of mass appeals, but it is important simply even for reasons of increasing the prestige and sophistication of the site itself.  In general, a reasonable middle ground is needed here in terms of labor costs and the effectiveness of such a section of the site.

Most cases being reported to customer care service are sometimes very necessary but I believe with the FAQ, some cases have a minimal chances of being ignored  as they are very much important to both parties as be there might be some discoveries within which will need urgent attention. Possibly might be a bug discovered buy a member or otherwise. So it is very much important customer care service is functional and running.

Most times a customer care discoveries are of good effects to the casino because what ever they report to the team would be investigated and results being presented. Thus this result helps the casino to put up with things on their own end to deliver maximum satisfaction to their clients who patronise them.
These are the reasons why a casino should not ignore or abuse the customer care service so as to be on track for good service delivery as it is the major force of the casino.

It is also worth noting that many people initially ignore the section frequently asked by casino customers of standard questions and answers, sorry because it is easier to formulate and ask a question and it just seems wrong for them to look for answers in the standard answers section.  For such people, of course, the support service should answer something very briefly and simply giving references to the standard answer to the user's question.  But at the same time, the support service employee should in no case be irritated, or, moreover, respond rudely to the client. 
This will immediately change the image of the casino to a negative one in the eyes of such a client, who, understandably, does not just ask his question out of idleness, but wants to understand the current situation.  I think that even a little training is needed for support staff in terms of a polite attitude towards any and even rather aggressive clients.

You are making a point here. Customer care staff can be very funny sometimes. Their approach sometimes matter as well because that is the selling point for every organisation. The way you treat your client as a customer care service attendant determines of that customer would return on a good note to deal with such organisation. Some customer care staff are just very rude and lack manners or should I say training. They know not the basic rules of engagement with clients rather they take things for granted.

Aside online, I have had the experience and complaints from clients on some customer care service to not being friendly which is a bid problem because they stand chances of losing such customer to others competitors.
The idea of sending them for training is a good one because there they would learn on how to handle clients irrespective of their mode when their services are needed. This will build them and they will get more orientation as customer care service attendant.

In this discussion, I would note that perhaps the main thing in the work of a support agent is not to annoy me and not go over to rude answers to a client who has asked for support.  I perfectly understand that it is psychologically difficult for a support service employee to answer a client to whom he told everything he needed in some detail and clearly, and the client asks such questions that he cannot be imagined except as completely stupid, or even dumber.  Often a person does not understand even primitive explanations.  Literally what buton you need to tap on the screen in order to move the solution of the issue off the ground.  Of course, such clients greatly annoy the support staff.  It's clear.  Sometimes even employees break down into rudeness, fiddling with the stupidity of the client.  So such situations should of course be minimized. 
There are also intrusive clients, dialogues with which last for a long time and the problem is not solved.  It's just that often there is nothing else to do and they just want to talk.  Such clients also annoy the support staff. 
Finally, there are clientrs who refer to laws, ToS and other documents and threaten to sue the casino.  They are also difficult to communicate with.  In general, the set of dialogue options with different people at the support service is quite large and with many options for solving problems. 
And such a specialist in communication with different people, of course, is better to learn in advance.

[CasinoX]

Welcome to our new partners, Winz.io: https://jackpotinsight.com/winz-io-casino-review-and-bonuses/ !

Also, I have in plan to develop a little Casino Academy, with valuable tips and tricks for players (beginners or not), something like this: https://jackpotinsight.com/navigating-the-online-casino-world-a-guide-to-avoiding-common-mistakes-as-a-new-player/

[CasinoX]

A new section into our portal: https://jackpotinsight.com/versus/ - a casino comparison section. Any feedback will be highly appreciated.

[livingfree]

It has no difference from the other online review guides that I've seen. I don't know but probably just keep it up or if you've got some other designs on your mind, can test those.

While the forum has a couple of known online casinos and reviews, maybe you can learn from them. The domain you've chosen looks good and gives the idea on what type of website and contents you're making.

[CasinoX]

Hey guys!

Initially, this project was started as CasinoX.Word. After was rebranded as Jackpot Insight and this thread became a little bit messy. So, we ask permission to close this thread and start a new fresh one.

@Cyrus , please, can you close this thread to start another fresh one? Thanks en advance,
Bobby.