How do you know all the details, like the need to chat with customer support to deposit, transfer 50% of your initial deposit in order to withdraw, etc.? Were you a victim of the exchange or is this something their fake support team told you?
However, am a bit curious, how do you guys come across such websites, where do you find about them?
I was not a victim and did not find them. A friend of my friend was scammed. She deposited $10,000 and was asked to send 50% of that ($5,000) to withdraw. She asked my friend who asked me about that exchange is scam or legit. I did not know about the exchange but I told her immediately it is scam before I checked that website.
I told my friend that is scam and recommended her to inform her friend won't deposit more money. Fortunately, her friend did not have enough $5,000 to deposit the 50% so she had to ask my friend and more people to borrow the $5,000. By that, I could help her that it is a scam site but the rest, I don't know as I only can advice "Don't deposit more, accept the $10,000 and move on. Deposit more, lose more"
I doubt they have written it somewhere in the FAQs or a help section. Scammers usually want to keep information such as the need to deposit more hidden until a victim requests a withdrawal. That's when things become interesting.
They did not have FAQ and the details are from my exploration. I created an account, no email confirmation for account registration. I use the name scamdetective and they did not reply me in the support chat.
I’m not sure if this is just another lazy scam attempt or if the developers left the “digifinex” write up on the site deliberately to make it look as if they’re related to the original website and lure more victims into the site.
They used different UI than Digifinex exchange.
They did not create deposit addresses in a user account, they are lazy and spent little resources to build that phishing site. If you need to deposit, need a deposit address, chat with them.
If you still check the site, those images (App Store and play store) that were supposed to take users to their respective destinations to download the mobile apps are not working unlike the original site, which is a red flag.
No application link when you click on application icons. It is noticeable and explainable because they did not good enough to build up a phishing site with deposit addresses for users so that are unable to build up phishing mobile applications.
It really looks like a legit exchange especially in mobile version, but the fact they required deposit via chat is ridiculous, how much more to deposit again just to withdraw someone's holding — a typical scam scheme, yet there are still newbies who get scammed on this kind of scheme, unfortunately
No deposit address after creating an account is not good. They want to scam more money by requesting to deposit more to withdraw.
They are using
https://www.digifinex.com/ exchange name to create fake website to scam crypto users. When I entered the link provided in the OP, I saw that the name of the website was Digifinex. After seeing this name, any inexperienced crypto user might think that this is Digifinex's real website, but it is actually a fake scam website.
Digifinex is founded in 2017 but dgfinex was registered the domain one month ago and at website, they show @2013.
Any exchange that will require you to deposit a certain amount(especially a whopping 50% lol, exclusing the gas/transaction fees) to be able to withdraw your funds is automatically a scam — regardless what the name of the exchange is.
I know it's scam.