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Author Topic: Innosilicon T2T-30T  (Read 103 times)
aCti0N_ly (OP)
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July 31, 2023, 12:35:17 PM
 #1

Hi everyone, today I stumbled across a problem that I’ve been trying to solve for hours.

I have a few Innosilicon T2T-26T that I got for cheap some time ago, they are as good as new, anyway all of them restarted in the night, when checking them in the morning everything was fine but one.

When accessing the one with the problem, the main page (miner status) never loads anything, but is weird because the miner is responsive, I can access the other web pages: overview, firmware upgrade, pool configuration, etc. But in the pool it shows as not hashing.

I’ve tried everything I could think of: rebooting the miner (from the web page, and with the button reset), factory reset (from the web page, and button), changing pools, changing the Ethernet cable, changing networks, trying to update the firmware (it already has the latest one). Nothing works...

Has anyone ever had this trouble? Were you able to solve it?

Thanks in advance, I really don’t know any more ideas for solutions.
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BitMaxz
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July 31, 2023, 01:03:48 PM
 #2

Actually, the information we got from your post above is not enough we don't know what the cause of this issue if you can share the logs here maybe we can give you some solution to fix this issue.

However, would you mind to try clear your browser's cache it might fix your issue.

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mikeywith
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August 01, 2023, 09:37:55 PM
 #3

Quote
When accessing the one with the problem, the main page (miner status) never loads anything, but is weird because the miner is responsive, I can access the other web pages: overview, firmware upgrade, pool configuration, etc. But in the pool it shows as not hashing.

The first thing I would want to eliminate would be the possibility of a browser issue, use a different browser to access the status page to check if there is any difference, you could also use a free monitoring software like AwesomMiner just to check the status of the miner with that issue, now once you confirm that it's indeed an internal issue, here is a list of the things you can do.

- Take out the control board and put it in a different miner to see if it acts any differently.
- Flash an older firmware version (probably not accessible unless you contact Inno's support.

If all fails, then chances are your control board is out and you need to replace it.

What is more important is to find out why would all your miners restart, there could be an underlying issue causing them to do so, and what happened to this miner could happen to the rest, have you figured out the reason for the mass reboot?

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philipma1957
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August 01, 2023, 10:51:42 PM
 #4

Quote
When accessing the one with the problem, the main page (miner status) never loads anything, but is weird because the miner is responsive, I can access the other web pages: overview, firmware upgrade, pool configuration, etc. But in the pool it shows as not hashing.

The first thing I would want to eliminate would be the possibility of a browser issue, use a different browser to access the status page to check if there is any difference, you could also use a free monitoring software like AwesomMiner just to check the status of the miner with that issue, now once you confirm that it's indeed an internal issue, here is a list of the things you can do.

- Take out the control board and put it in a different miner to see if it acts any differently.
- Flash an older firmware version (probably not accessible unless you contact Inno's support.

If all fails, then chances are your control board is out and you need to replace it.

What is more important is to find out why would all your miners restart, there could be an underlying issue causing them to do so, and what happened to this miner could happen to the rest, have you figured out the reason for the mass reboot?

I had this happened on and off for my three innos. eventually they all acted like the ops dead one.

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aCti0N_ly (OP)
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August 02, 2023, 09:46:58 AM
 #5

Update : used the innominer to check the error and it happened to be error 30
which is unable to connect to pools

Weird because i didn't change anything in the settings and it just happens

I'd like like to note that once every week one of the miners (they are 3) works with no problems for one day and it goes back to being dead

Pool I'm using is binance pools

I've tried antpool but that didn't work at all

Im gonna try Nicehash today

If anybody has any solutions to what could the problem be for error 30 on the inno miners i would appreciate it
BitMaxz
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August 02, 2023, 11:27:17 PM
 #6

Is there any device connected to the router?
What I think is it might be an IP conflict and maybe one of your devices uses the same IP as the affected miner.

What I would like you to try is to remove all non-affected miners and other devices connected to the same router and then leave the affected miner and PC/Laptop on the same router and try to access it again.
If it didn't work replug/reboot the router and check the router if it is set to DHCP mode and then if you can access the miner set it to static and put the right IP and DNS.


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