Help us build the greatest crypto casino

[dezoel]

Not personally on a lot of occasions but I've seen a lot of people complaining about customer service not being up to the task all the time, issues related to deposits and withdrawals, and KYC verifications taking more than the normal timeframe to get resolved which is considered to be a big issue for most of the platforms. So, if you make a cryptocurrency casino and it has top-notch customer service, that will in itself be a big differentiator from your competitors.

Other than that, you can always have engaging events and bonuses to catch the attention of the gamblers so that even if they already gamble at another platform, they should think of trying out your platform, and marketing and promotions will make a big difference in spreading the word about that.

[Little Mouse]

Most of the casinos offer almost all the same games as their original games, with just a few changes in the design. Games included- crash, mines, Plinko, etc and these are very common, almost all casinos offer them. So, what about bringing something new? Try to bring an innovative game of your own that no one offers. I myself is always a fan of original games and now with repetitive games everywhere, I'm really a bit bored. Bring something which everyone may get interested to play, which will also make your casino different from others.
Feel free to reach out to me for more, I would happily have further discussion with you regarding this. You can PM me here or my telegram- @LT_Mouse

[Gozie51]

So the most important thing to build is a good reputation and and building a team that can work around the club to provide good customers services and also monitoring players' activities to give them the best service that can keep them as loyal players.

Reputation is important to casino lately especially for startups with the incident of exit scam from even casinos bettors thought would not run away with their money. So it is now difficult to trust new casinos despite how long they run their signature campaign. It is just by fate that people can sign-up to new startups because reputation is an important factor. And what is now the guarantee that joining a new casino will not end someone in pain and agony of exit scam.

[Bushdark]

For a casinos to become my favorite, it must have some certain features and option which I would like to be seeing as a regular gambler. Features like high bonus system for players and referrals are very for me to keep gambling on the casinos.

There are gamblers that would not want to miss features Iike fast transaction, low minimum deposit, reputable and multiple games available for customers to select from. When a casino have this kind of features, it make them to keep having constant traffic from gamblers which are mostly gotten from referrals from other players that had tested and satisfied it to have good features and multiple games available.

[iv4n]

More games, more different promotions & bonuses, loyalty programs for players, be generous with affiliates... and of course, don't save on marketing. That's how casino attracts players.

I was one of the first players in many big crypto casinos around... some of them started with a few in-house games and a couple of third-party providers. So building can start from scratch, what's important is to be a fair and trustworthy casino from the start and people will recognize that.

[Wiwo]

So the most important thing to build is a good reputation and and building a team that can work around the club to provide good customers services and also monitoring players' activities to give them the best service that can keep them as loyal players.

Reputation is important to casino lately especially for startups with the incident of exit scam from even casinos bettors thought would not run away with their money. So it is now difficult to trust new casinos despite how long they run their signature campaign. It is just by fate that people can sign-up to new startups because reputation is an important factor. And what is now the guarantee that joining a new casino will not end someone in pain and agony of an exit scam?

Yes with all the scams happening in the gambling industry, many experienced gamblers now know better and have their preference for selecting a casino, this has happened to me many times before, where I see a casino with high publication and promotion also offering bigger odds but lack good reputations, this alone becomes the obstacle and set back because I don't want to risk on gambling in a scam casino.

Many of them have shady practices even though they have high publicity, reputation is what set the organization to be on their fit because there will be a constant attempt to improve and build on unlike scam team that doesn't consider all that, all their want is just to take the money and exit.

So reputation is the root of every successful casino or any project at all.

[noormcs5]

Hi guys !

I'm following up on my previous thread "Opinion on crypto casino project". It's pretty clear that building a decentralised crypto casino isn't viable. Therefore, going for a centralised platform is the way to go. Now, in order to differentiate ourselves from the crowd it seems that providing a world class customer experience is the most realistic opportunity.


So the purpose of this thread is very simple, as a crypto casino player what particular challenges, problems, or complaints do you have ? Or what particular improvements would you wish to see in your favorite casinos ?

Thanks for the help !

You want to build the greatest crypto casino. May I ask what is the progress of your casino? You are asking about the features/games in the casino which can be added anytime but first things first? Have you purchased your domain name for the casino and have you finalized the hosting, the design and other things required to build an online casino?

Also, the first thing that you should have is enough money with you as you will be paying to the winners in your casino. Do you have a plan and enough budget? It would be nice if you can share how much budget you have for this project.

[TimeTeller]

So the most important thing to build is a good reputation and and building a team that can work around the club to provide good customers services and also monitoring players' activities to give them the best service that can keep them as loyal players.

Reputation is important to casino lately especially for startups with the incident of exit scam from even casinos bettors thought would not run away with their money. So it is now difficult to trust new casinos despite how long they run their signature campaign. It is just by fate that people can sign-up to new startups because reputation is an important factor. And what is now the guarantee that joining a new casino will not end someone in pain and agony of an exit scam?

Yes with all the scams happening in the gambling industry, many experienced gamblers now know better and have their preference for selecting a casino, this has happened to me many times before, where I see a casino with high publication and promotion also offering bigger odds but lack good reputations, this alone becomes the obstacle and set back because I don't want to risk on gambling in a scam casino.

Many of them have shady practices even though they have high publicity, reputation is what set the organization to be on their fit because there will be a constant attempt to improve and build on unlike scam team that doesn't consider all that, all their want is just to take the money and exit.

So reputation is the root of every successful casino or any project at all.

Reputation is built over time, so it is not an overnight task for the casino owners.
To start attracting new players, for me, a good cashback program, bonuses or rewards can give them an edge.
However, to sustain the interest of these players, the casino should regularly offer some race contests and other promotional activities.
Also, for people not to get disappointed whenever they have problem or any issue, the support staff or any technical support should always resolve the issue of the player at the earliest possible time.
Because players will give bad reviews if they have bad experience, right? So to avoid such situation, as much as possible, the team should address each situation, whether small or big issue in prompt manner.
Players should not feel that the people behind this site is not hiding from them but always trying to resolve their issue.

[Hamphser]

Hi guys !

I'm following up on my previous thread "Opinion on crypto casino project". It's pretty clear that building a decentralised crypto casino isn't viable. Therefore, going for a centralised platform is the way to go. Now, in order to differentiate ourselves from the crowd it seems that providing a world class customer experience is the most realistic opportunity.


So the purpose of this thread is very simple, as a crypto casino player what particular challenges, problems, or complaints do you have ? Or what particular improvements would you wish to see in your favorite casinos ?

Thanks for the help !

For sure we do really share up on the same mindset and preference when it comes to crypto gambling
and there's the following.

Preferred.
1. NO KYC (but since we are talking about centralized or licenses then this is normal)
2. Instant withdrawals
3. Unique games
4. Big Bankroll
5. Active support
6. Tons of payment options when it comes to coins
7. Active or aggressive marketing and promotions

Doesnt like.

1. Asking KYC or verification or lots of strings attached on the time you do have big win or withdrawal
2. Shit UI/UX
3. Delayed withdrawals and needs manual confirmation


Speaking about recommendations then these are just the basic. Pretty sure that most competitors are really that finding ways and new ideas for them to take the lead
on this gambling industry knowing that competition is high then you cant really be able to get some unique responses on here or ideas about launching some new game
or whatever that becomes a possible trend.

[Stalker22]

So the purpose of this thread is very simple, as a crypto casino player what particular challenges, problems, or complaints do you have ? Or what particular improvements would you wish to see in your favorite casinos ?

Thanks for the help !

Most complain here is the slow fixing of the support on the problem of players especially those investigation part that involves KYC. Some casino have a 6 months period just to solve cases like while it can be done for a short period of time if the support will just dedicate time on it.

You are absolutely right, the delay in resolving player issues can be quite frustrating. If I were to choose, I would place this issue at the forefront of online casino complaints, as it is undoubtedly one of the most prevalent reasons that can undermine a casino's reputation. Making customers happy should really come first for any business. Especially when money is involved.

[mirakal]

Have your own uniqueness from other other crypto casinos. If you can manage to launch a casino that offers different but new and exciting games, surely players from other casinos will shift their focus on your newly launched casino. That way, you are starting to build your own connection and demand from your customers and if you can manage perfectly your business, I believe you could give them the best crypto casino ever. This is quite hard due to market competition, but if you are giving high efforts and make an eye on serious details, then it will always be possible in time.

[goaldigger]

So the purpose of this thread is very simple, as a crypto casino player what particular challenges, problems, or complaints do you have ? Or what particular improvements would you wish to see in your favorite casinos ?

Thanks for the help !

Not so strict with the KYC and always have a responsive customer support and be transparent as well.
This is what I want to see since I’ve heard a lot of stories about getting ignored despite of submitting the KYC and the support is not responsive and not transparent. If you are planning to create a more innovative site and a big one, I hope you do focus on this as well since gamblers needs an active support when it comes to their concerns.

[CryptoHeadlineNews]

So the purpose of this thread is very simple, as a crypto casino player what particular challenges, problems, or complaints do you have ? Or what particular improvements would you wish to see in your favorite casinos ?

Thanks for the help !

As a crypto casino player & investor, the particular improvements I will like to see in my dream casino are as follows, that is, first, to have an easy to use interface that will be able to help gamblers navigate through the website easily without delay of page loading. Second, to have an active customer support team ever always available 24/7hrs to help respond to ours challenges at all times without delay, Third, to be KYC free casino, Forth, to have a lower minimum betting price of at least $0.3. And lastly to offer regular free bonuses to it's gamblers.

[SamReomo]

Hi guys !

I'm following up on my previous thread "Opinion on crypto casino project". It's pretty clear that building a decentralised crypto casino isn't viable. Therefore, going for a centralised platform is the way to go. Now, in order to differentiate ourselves from the crowd it seems that providing a world class customer experience is the most realistic opportunity.


So the purpose of this thread is very simple, as a crypto casino player what particular challenges, problems, or complaints do you have ? Or what particular improvements would you wish to see in your favorite casinos ?

Thanks for the help !

I would recommend you to build a casino that listen to its users. Most of the casinos are made in a way that they never listen to their customers when they reach a certain amount of users and if you want to have a good casino then your main priority should be to listen to your users. Most of the centralized casinos play the game of KYC with gamblers which is totally horrible, and in that department you should allow users to withdraw $1000 per day without any KYC requirement.
I would also suggest you to offer bonuses which would not require much higher wager because most of the casinos offer bonuses that require a lot of wagering which is not beneficial for the users. Finally, I recommend you to improve the customer support of your casino by hiring a team which would be active 24/7 to answer all the queries of the users.

If you can implement all those things in your casino then I assure you that your casino will be a unique place and the users would love to spend time on a casino like that.

[Odusko]

Have your own uniqueness from other other crypto casinos. If you can manage to launch a casino that offers different but new and exciting games, surely players from other casinos will shift their focus on your newly launched casino. That way, you are starting to build your own connection and demand from your customers and if you can manage perfectly your business, I believe you could give them the best crypto casino ever. This is quite hard due to market competition, but if you are giving high efforts and make an eye on serious details, then it will always be possible in time.

Most casino lately have failed in the area of development and trying to stay unique in their approach,  operations and experience in games development,  because quite a good number of them lately have been highly involved in what we call copycat because almost all the development,  approach and operation are copycat from other casinos, if you look closely you will find a couple of casinos having similar feature,  games and even operational templates.
This have been the major limitation that have plugged a lot of those new casinos to easily slid into becoming unpopular since their lack their unique characteristic.

[Sandra_hakeem]

It all boils down to how you wanna run your site... Believe me, everyone's got Thier priorities and it cannot be the same at this point...
Lemme assume you've got the techs already to keep up cus - in as much as you wanna make alot of profits at the end of the day - it'll demand a high start-up capital and major expenses are set to be managed too - expenses like running a campaign to promote your services, enabling munchable bonuses, running ads on other platforms aside BTT, ... lastly, if your odds are considerably fair, then there are Chances of you having a triple.
P/s: most importantly, if there are standby support teams/bots to receive complaints, then that's just perfect for a start.

Sandra 🧑‍🦰

[Yamifoud]

Hi guys !

So the purpose of this thread is very simple, as a crypto casino player what particular challenges, problems, or complaints do you have ? Or what particular improvements would you wish to see in your favorite casinos ?

Thanks for the help !

These are the usual problem that I encounter with some casinos...
 - lack of support system
 - transparency
 - KYC implementation (gamblers are preferred not to do this)

Well, nobody had run their casino perfectly but at least you are often for suggestions/comments because more development or adjustments can be made once you are in operation. Asking for feedback from the users is very important for this will become a basis for your site adjustments, etc.

[aioc]

If you're planning to create the greatest Crypto casino in the industry you should get a hint not only from the Bitcointalk community but from reliable Cryptocasino reviewers like Askgambler and BTCGOSU  and many other casino review sites you should check these review sites and see why the top casinos are getting the best rating and from there you can implement it to yours.
But for me reputation and marketing like all the members are what we are looking for I want to have peace of mind when playing and I can only get it from reputable casinos.

[Don Pedro Dinero]

In the end, I hope the OP has a lot of money to make a big initial investment or way to get it, because as you can see from the advice given, many of the problems are solved by investing good money for a good bankroll, staff, promotions, etc.

There are others that I am not so sure can be solved with money alone, such as doing it without KYC, but I think it is possible that they can still do it, as there are still some casinos that operate like this.

[Kakmakr]

It will be nice if the casino can offer a VIP ranking system with good Weekly and Monthly bonuses, based on the previous game play. The rakeback should also be significant, because most other sites have a piss poor rakeback percentage.... that are not even worth it. 

Also, something that are lacking with casinos that offer multiple Crypto currencies.... are some kind of in-house currency exchange, so that you do not have to rely on external third parties to convert your tokens.