Glitches still affects online casinos? Or it's the casinos that sucks

[pakhitheboss]

I have never experienced a game crashing while I playing. Sometimes there is lagging but that is only for few minutes and then everything goes fine. If you had faced such a problem then do check your internet. A casinos server has the ability to handle thousands of customers request at the same time without any issue. Games are coded in such a way that they don't crash in between the game or after. Unless you can provide any proof no one here or the casino will believe you.

[michellee]

Yes, I still feel the glitches occur. But I admit that it is from my internet connection that I still experience frequent interruptions or are unstable. And the glitches weren't from the casino. At least I didn't feel any interference when my internet connection was fine.

But there may indeed be casinos that experience frequent glitches on their servers and those casinos should check their connections frequently. If necessary, the casino must upgrade the server so that the disturbance doesn't happen again. This relates to the comfort of each user when they are playing gambling.

No one is to blame for this because no one wants the disturbance to happen. But casinos need to check their servers' condition and ensure everything can run smoothly.

[mindrust]

I wouldn’t play on a casino which glitches occasionally. You shouldn’t too. If I experienced something like that on a casino while playing, I would withdraw my money and leave the casino for good. That glitch could be anything. It might be my browser or the internet connection but it might be the casino scamming me. How do I know if the casino didn’t create these glitches knowingly? You should also create a thread and inform people about what you experienced and maybe there are other people who got affected by this glitch will say something about it too.

[Die_empty]

This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?

Once in a while this interruption happens and it can come from any party that is engaging in the gambling transaction. It could be from your connection, the casino, or the third-party service provider. If these glitches occur frequently, there is a need to investigate the cause. Checking your internet connection should be the first step and complaining to the customers' services will be the next line of action if your internet connection is okay. But if you are certain that it is always from the casino, there can be suspicion of something fishy. Either they don't have the service capacity or they are doing it intentionally to cheat their customer.

I will not go back to a casino that makes me lose funds because of technical problems. A reputable casino should be able to refund their clients their money if it is certain that the glitch led to the loss.

[noorman0]

Depending on the type of glitches, external factors such as poor internet connection/device specification of the user usually do not count as casino error for some types of games such as cardgames against multiplayer, or sportbetting. It also does not affect the course of the game as a whole or the winning result itself. The anticipation is clearly on your side.

[danherbias07]

I've seen glitches a lot of times in Plinko.
When you watch the ball dropping it should've been in a high multi and then what the system will give is the one beside it. This didn't just happen to me once, a lot of times already and I am one who loves watching the balls fall so I knew it should've paid me a different amount than what the system gave.
I am sure it is a glitch and not a lag, I just wish the gambling sites had members who also try the game and would see that kind of error to fix it.

Besides that, only lags are my problem in games like Crash where sometimes you already cashed out and yet you are caught up by the crash.
With third-party slots, I have not seen any errors yet.

[blockman]

I don't know if anyone have come across such fate when gambling online before, imagine playing a game and the game start freezing after few successful trials, the game just crashes on you and you lose money? Anyone?

Now who is to blame for this? The casino or your internet connection or something else? I've asked this on Twitter and some said it's technical glitches, that's acceptable, but if this costs you some money, all because of technical glitches who is responsible for your loss? What will you do about this?

You have to check it out on which part has the fault of it. If it's your internet connection then it is your ISP that has the fault for your loss. But if it's an actual glitch or bug from the casino then report it to them. You're helping them to find the fault but I don't know if they're going to reward you with that or give some refund about your loss. Usually, maybe they won't.

It's a shame that technical glitches and server errors still happen on some online casinos, games that aren't even graphically intense, they aren't even using lots of data resources to run e.g upload and download speed.

Well, that's a shame but there is no perfect system and that's why this could happen for a few times.

This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?

Just accept it IMO, there's nothing much you can do and if it's a loss then it is what it is.

[piebeyb]

Depending on the type of glitches, external factors such as poor internet connection/device specification of the user usually do not count as casino error for some types of games such as cardgames against multiplayer, or sportbetting. It also does not affect the course of the game as a whole or the winning result itself. The anticipation is clearly on your side.

If the interruption occurs due to the casino's fault, I'm sure many people will protest, but if it's just us who crash while playing, I'm sure it's not the casino's fault, it could be from the device we use, whether it's the cellphone or computer we use. , for example a browser that hasn't been updated or an old version that sometimes crashes or it could be that the user is using a VPN which makes the internet process less stable.

Moreover, using the internet network from a cellphone using a certain provider so that sometimes it is less stable, especially if there is bad weather, it will definitely disturb the unstable internet, therefore gambling uses home WIFI so it doesn't crash easily like what happened to OP's friends in this thread, I never even had a problem while gambling, because so far playing on a mobile browser has always been safe, as long as we use stable internet from wifi and also update the browser everything will definitely be safe.

[klidex]

I don't know if anyone have come across such fate when gambling online before, imagine playing a game and the game start freezing after few successful trials, the game just crashes on you and you lose money? Anyone?

Now who is to blame for this? The casino or your internet connection or something else? I've asked this on Twitter and some said it's technical glitches, that's acceptable, but if this costs you some money, all because of technical glitches who is responsible for your loss? What will you do about this?

It's a shame that technical glitches and server errors still happen on some online casinos, games that aren't even graphically intense, they aren't even using lots of data resources to run e.g upload and download speed.

This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?

It's quite easy if something goes wrong and to find out internet error or casino technical error just try when it occurs you check your internet connection speed and if it's fine it means it's casino technical error and you just send a ticket to the support team about your problem and usually money lost due to technical problems will be returned.
I'm sure almost everyone will say like this but it all depends on the problem big or small and the amount of lost bets and if it's only a small loss for me I'll let it go but if it's a big amount I think contact the support team immediately.
But may I know what error you mean can you say in more detail here?

[Apocollapse]

Depends on each casino, there's a casino will not proceed if the gambler has a bad connection and the other will still proceed it.

Well either of them you need to accept it because there's no way you can blame the casino when you don't have an evidence to accuse them. You can only blame the casino make you lose at the same time you lost connection, it's still in grey area.

[swogerino]

I don't know if anyone have come across such fate when gambling online before, imagine playing a game and the game start freezing after few successful trials, the game just crashes on you and you lose money? Anyone?

Now who is to blame for this? The casino or your internet connection or something else? I've asked this on Twitter and some said it's technical glitches, that's acceptable, but if this costs you some money, all because of technical glitches who is responsible for your loss? What will you do about this?

It's a shame that technical glitches and server errors still happen on some online casinos, games that aren't even graphically intense, they aren't even using lots of data resources to run e.g upload and download speed.

This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?

Since most games are software controlled it means that glitches may happen from time to time but most well known providers who happen to be the ones offering the best visual and heavy graphics in their games crashes rarely but when they do,if you hit the refresh button in these providers like Play n Go,Pragmatic Play and others of this level you will see that you have not lost any money,they save the game exactly where it crashed when you resume after hitting refresh.

Internet speed is important as when I was on vacation outside my country and tried to play the same games,the games were lacking meaning the spins came after some seconds and not instantly but as I said with providers like Pragmatic Play nothing changes and they remember where you left off.It maybe some very few times the server of the game provider as casinos have huge datacenter and bandwidth to satisfy the needs of a lot of players instantly,the provider of the game also the same but in IT problems happen,personally I have not encountered such problems except when I am outside home.

[aioc]

It's a shame that technical glitches and server errors still happen on some online casinos, games that aren't even graphically intense, they aren't even using lots of data resources to run e.g upload and download speed.

This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?

Game providers and casino platforms have 100% uptime on their servers and they make sure that their games are free from bugs because they can lose their reputation if it's not, so far I have not experienced this bug but I do have a lag in my internet connection nevertheless, there's no loss of my balance but it's annoying experiencing this so I just make sure to check my connection's uptime and downtime.
I'm in a country where there's always downtime of the internet.

[Don Pedro Dinero]

I don't know if anyone have come across such fate when gambling online before, imagine playing a game and the game start freezing after few successful trials, the game just crashes on you and you lose money? Anyone?

To be honest, the few times this has happened to me, I have attributed it to a fault in my connection, such as being in a rural area with a mobile connection or in an urban area but with wifi on a stormy day.

Luckily, when it has happened to me it was with small amounts, which is what I usually bet, so it wasn't a big drama the loss.

Although I do remember the casino once giving me a bonus because they said they had a technical problem and to compensate they gave a bonus to all the players online at the time but I had not had any problems with my game.

[abel1337]

I don't know if anyone have come across such fate when gambling online before, imagine playing a game and the game start freezing after few successful trials, the game just crashes on you and you lose money? Anyone?

Now who is to blame for this? The casino or your internet connection or something else? I've asked this on Twitter and some said it's technical glitches, that's acceptable, but if this costs you some money, all because of technical glitches who is responsible for your loss? What will you do about this?

It's a shame that technical glitches and server errors still happen on some online casinos, games that aren't even graphically intense, they aren't even using lots of data resources to run e.g upload and download speed.

This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?

It's true that there's still a casino that has a glitch in their game system. Personally I wouldn't mind it if I didn't lose any money or refunded by the system but if I lose money because of technical glitch due to heavy graphics, poor backend performance or any thing that isn't on my end, I will probably leave that casino and play to other casino. I will also ask refunds to the support.

There are factors that affects glitches like your own personal device, it's expected to play casino games not on it's full potential if you are playing on a vintage or outdate device and I think it will be your fault you it happened that you are the only one who experienced that kind of glitch.

[YOSHIE]

This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?

Of course events like that are very annoying, I have experienced something like this when gambling at one of the leading casinos here, the bet has been placed on a bad turn and it ends up being annoying, it happened in slot games, but I don't blame the casino, after I checked why this could happen, it turned out that it was all affected by the problematic internet and my Android device, because that incident happened when I was gambling with Android.

After I checked and replaced the android and added internet capacity, that's when the changes occurred, everything went smoothly without any problems, for my experience it slowed or stopped the game due to internet connection and device.

[CODE200]

If there's any glitches and malfunctions in the game, then of course it's the responsibility of the casino to fix it. First and foremost, they are the one who's responsible in ensuring that their customers are satisfied with the service that they provide. And if the casino failed to do so, then they're the one to blame. If ever this happens and you lose money from it, then a refund should be raised because it's not your fault afterall.

[Gozie51]

There are factors that affects glitches like your own personal device, it's expected to play casino games not on it's full potential if you are playing on a vintage or outdate device and I think it will be your fault you it happened that you are the only one who experienced that kind of glitch.

If you are talking about the phone, it could be referred to as network challenge or poor network and I don't think that could be called a glitch or if your phone is malfunctioning that it could be called a glitch. But in any case that the error is from your part maybe because of bad phone that you lost your bet then the casino is exonerated from the blame. If you experience the problem alone it means the individual has the fault but if it is general then casino experienced the glitch and is liable to the fault .

[retreat]

I don't know if anyone have come across such fate when gambling online before, imagine playing a game and the game start freezing after few successful trials, the game just crashes on you and you lose money? Anyone?

-snip-

I have experienced this, when at that time I was playing slots and at the 150th spin the game started to freeze and could not be clicked. I tried various ways to get the game running again, but it couldn't and I finally reloaded the tab. How unlucky I am that the reward that has been collected is not there, but my coins have been used, and when looking at the history it doesn't show that I have played. I tried to contact customer support but there was nothing they could do. Since that day I stopped playing on the platform and left a bad review on Trustpilot.

[irsykes]

only by direct chat what admin is complaining about, all admin transactions know. I have experienced playing gambling suddenly the game can't function as usual, just by explaining it to the admin live chat they immediately fix it or give directions to return to normal. but if your money is lost and there is no trace of money history, it is confirmed that the dealer is not responsible. because I'm sure all the process history of deposits, withdrawals admin knows 100%. And not all games at the casino run smoothly, if bugs often occur, withdraw your money and change the casino site that you think is good.

[noormcs5]

I don't know if anyone have come across such fate when gambling online before, imagine playing a game and the game start freezing after few successful trials, the game just crashes on you and you lose money? Anyone?

Now who is to blame for this? The casino or your internet connection or something else? I've asked this on Twitter and some said it's technical glitches, that's acceptable, but if this costs you some money, all because of technical glitches who is responsible for your loss? What will you do about this?

It's a shame that technical glitches and server errors still happen on some online casinos, games that aren't even graphically intense, they aren't even using lots of data resources to run e.g upload and download speed.

This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?

You need to see if the fault is at the casino's end or at your own end. Sometimes we have a slow internet connection and the game stucks while we are playing and later we blame the casino. We usually experience this in the crash games as there we need to be quick and smart to end the game before the crash.

If the issue is at the casino end, you should talk to their support and ask them to refund your money if any, if you lost it because of the game freeze. In case, they do not respond, then it is time to change the casino and play elsewhere.