Empire.io | Instant Payouts, VPN-Friendly, 5K+ games & 1 BTC bonus!

[Hispo]

I hope this is not the same strategy that are used by most Crypto gambling sites, where they bait you into joining.. because they have relaxed KYC requirements, but as soon as you win something big.... then they slap you with the full verification process. 

A lot of the new casinos start out by having "relaxed" KYC requirements, but as soon as they feel that they have acquired enough gamblers.. then they go full KYC. 

In those cases I assume there is no only the casinos fault, because in reality, staying relaxed with the verification process would only benefit them, due to an increase of volume provided by gamblers who do not want to go through full KYC in other casinos. My personal theory is that small casinos start with a lax identification process and then as soon as they gain a significant amount of recurrent users, then they received an email or notification from local or international regulators demanding to comply with stronger KYC standards, otherwise, they may be in risk of losing access to their domain and business. So in the end, they have got no option left but enforce full KYC. 

With this I do not mean to say that there are not casinos which take advantage of KYC, to only discourage people who won big and want to withdraw, but it may not always be the casinos fault.

[1714487268]

1714487268

[1714487268]

1714487268

[GxSTxV]

5.6.  We reserve the right to apply a wagering requirement of at least 5 (five) times the deposit amount if we suspect the player is using our service as a mixer. It is strictly forbidden to use our service for any other purpose than entertainment.

source:  https://empire.io/help-center/help-terms-and-conditions/empire-terms-and-conditions-of-use-of-services-of-the-company#privacy
This can open up space for your casino use this as a weapon to withhold people's funds. why don't they put wagering requirement of 2x deposit amount? with that no one would use the casino as a mixer and all customers before creating an account would be aware of this part of the TOS. in my opinion this meditation would be fairer and would avoid any problems in the future

It’s very tricky when you read that they only apply these rules to certain player (suspicious players), who can be suspected and for what reason? How can a player be suspected of mixing coins while you easily can just ask them to withdraw at the same deposited coin and apply x2 or x1 wagering requirements. Why should it be x5 knowing that when you calculate the risks and chances of keeping your wins can go to less than 5% chance.
I have a similar topic to several casinos like this one and unfortunately we don’t get any clear answers from their support or representatives here. The question now is why choosing a casino that require you to wager x5 the amount you deposit while there are casinos that can go to x1 or less? In first place it’s a bad marketing for their casino.

I tried to register and open an account in the casino using Facebook connect app but it doesn’t work unfortunately, it saves a lot of time to create an account easily I hope you fix it sooner.



Last question is about the 100% deposit bonus, I couldn’t find any withdrawal requirements of that bonus? How many times we should wager that bonus before withdrawing it?

[dimonstration]

Why do so many casino websites look the familiar? Sportsbet, livecasino, bitcasino and now empire.io, they all look the same. As I see, these websites, including empire.io is powered by hub88 and moon. I don't understand at all, is it Yolo group who owns all of these websites or Yolo group provides something like content management system to everyone who wants to open a casino?

FYI, Sportsbet, Livecasino and Bitcasino are owned by private companies that is affiliated to each other which explains the similarities on their website. You will notice too when you visit Bitcasino that Sportsbet is attached on their casino on the sportsbook category while Livecasin is their sister company that focuses on live games.

But this casino is not related to the 3 casino that I mention and just copy the design of the 3 casino.

That's right, apparently we have to wait for direct confirmation from the OP whether the design is intentional because the casino has something to do with one of the leading casinos such as Livecasino, and Bitcasino. Because after all a casino of similar design or appearance without any connection would be questionable enough to be an act of copying scripts.

The OP is now online yet he never made any reply since his last post on this thread during August 26. Probably he take a break during weekends, Let's see if he can provide a reasonable explanation on the similarities of this casino to the popular brand in the forum. This my first time to see a casino copy this template that is not affiliated to the Bitcasino brand.

Normally, template of Stake and Betfury are being use by new casino since Bombay club has some exclusive partnership or something with Bitcasino and affiliate.

[CryptSafe]

OP you have a good graphics for your casino site. I think you started on a good key here by taking the necessary steps involved in getting a copper membership for easy operations here. I have assessed the website for myself and it has concrete information as it bothers the running of the casino but when I checked your profile here, I saw something that made me curious and it bothers around the use of VPN.


It is captured on your profile here as a VPN friendly casino but however, on your website you have restricted countries that  are not permitted to register on your casino and after seeing this profile of yours and a person from one of those restricted regions register with a VPN  and plays and wins an possibly you demand for kyc and they present their kyc and you found out that members are using kyc would you ban their accounts after flaunting here through your profile being a vpn friendly casino.

I think you should look into this matter to avoid issues in the future and lastly quote reply all your response on one post to keep your thread coordinated.

[Flexystar]

Welcome to the forum. You have already passed the test of design, UI with immersive gameplay and obviously number of brands of games that are involved is up to the mark. As gambler it is always important to understand the terms of conditions and what is being stated in the announcements. I see that we always end up having arguments on KYC requirement and you can already see that there bunch of highly reputed casinos in this section that are getting bugged up with the KYC allegations.
I’m not being very harsh here but it seems you have mentioned we have relaxed KYC but it should be mentioned clearly down to micro details.

As per your ToS with only 2000 USDT one needs to start the KYC that doesn’t seem to be relaxed terms. There are many casinos those with higher limits of withdrawal before one could trigger the KYC requirement.

5.4. Empire.io reserves the right to carry out additional KYC verification procedures for any withdrawal exceeding 2,000 USDT or the same value in cryptocurrencies, as regulated by our gaming license, and further reserves the right to carry out such verification procedures in case of smaller withdrawals, as demanded by our gaming license. Account Holders who wish to recover funds held in a closed, locked or excluded account, are advised to contact Customer Support.

Source is Empire.io ToS

[Odusko]

In the Privacy Policy it is clearly stated that:

(...) with the exception where the Company may be required by law or legal process to disclose your personal information to relevant authorities.
However, we may disclose Personal Information to government institutions if it is required by law.

I guess that by "relaxed KYC" what they want to say is that, in cases where there is room for a certain degree of arbitrariness, they won't impose the user to conduct KYC, unless it is clear that the funds come from unlawful sources.

On the other hand, I have seen in other sites the same 2.000 USD limit, which is enough for most players but I don't know if any crypto whales will find it attractive.

The bottom line is that this casino is not a KYC-free casino and there is no point in using relaxed KYC as a term to lure players and gain their trust, It doesn't matter if they set $2000 as the limit before kyc,  of her casinos are KYC compliance, also make room for such withdrawal windows,  and even in an amount higher than the above stated,  some of them give as high as max $5,000 before KYC demand.
But all the same,  ops is welcome and just as suggested there should be room for special bonuses for members of the forum.

[Empire.io]

Hello guys!

I hope everyone had a great weekend!

First, I would like to say thank you all so much for the warm welcome here, it's great to see so much interest in our casino.

Regarding your questions about KYC, I can tell you that in most cases, there won't be any KYC, unless there is suspicious activity. But each case is done on a case-by-case basis. While we want to make playing hassle free for legit players, we do need to follow laws and regulations and will do so when we see unlawful patterns.

We want to make sure the user experience is as smooth and safe as possible.


I see quite a few people are pointing out that our site is similar to Bitcasino.io, Livecasino.io, etc, and this is because we are using the same platform, product and services, but Empire.io is its own entity, and we hold our own license.

OP you have a good graphics for your casino site. I think you started on a good key here by taking the necessary steps involved in getting a copper membership for easy operations here. I have assessed the website for myself and it has concrete information as it bothers the running of the casino but when I checked your profile here, I saw something that made me curious and it bothers around the use of VPN.


It is captured on your profile here as a VPN friendly casino but however, on your website you have restricted countries that  are not permitted to register on your casino and after seeing this profile of yours and a person from one of those restricted regions register with a VPN  and plays and wins an possibly you demand for kyc and they present their kyc and you found out that members are using kyc would you ban their accounts after flaunting here through your profile being a vpn friendly casino.

I think you should look into this matter to avoid issues in the future and lastly quote reply all your response on one post to keep your thread coordinated.

We are VPN friendly: We realize not everyone everyone want their gambling to be known to others, and also we want players to be able to enjoy our site from anywhere, so you can register and play from almost all countries.

5.6.  We reserve the right to apply a wagering requirement of at least 5 (five) times the deposit amount if we suspect the player is using our service as a mixer. It is strictly forbidden to use our service for any other purpose than entertainment.

I tried to register and open an account in the casino using Facebook connect app but it doesn’t work unfortunately, it saves a lot of time to create an account easily I hope you fix it sooner.



Last question is about the 100% deposit bonus, I couldn’t find any withdrawal requirements of that bonus? How many times we should wager that bonus before withdrawing it?

Regarding the Facebook login, we are currently experiencing some issues there. It's being looked into. Sorry for the inconvenience.

The welcome offer has to be wagered 50 times. 25x deposit+bonus.
You can find full terms here: https://empire.io/promotions/100--welcome-offer-new


I hope that answers your questions.

Regarding exclusive bonus for Bitcoin Talk. We are planning something, and will hopefully be able to share it with you all soon.


I will try to be more active here, but I can't guarantee that I will be able to answer every day.

I am still getting a hang on this quoting thing here. Please bear with me. First time on this forum  

Cheers!

[icopress]

[...] This can open up space for your casino use this as a weapon to withhold people's funds. why don't they put wagering requirement of 2x deposit amount? with that no one would use the casino as a mixer and all customers before creating an account would be aware of this part of the TOS. in my opinion this meditation would be fairer and would avoid any problems in the future

As far as I know, any reputable casino has similar additions to the rules. And Empire added this information to the Terms & Conditions for a reason.

I am 99% sure that Sportsbet or BitCasino already had experience with these types of deposits, so Binance resorted to a similar interpretation of some terms in order to protect themselves from possible uncomfortable situations. Empire is still a small casino run by a small team, but looking back in a year you will realize that the small but continuous steps they take will allow them to take a sizable share of this market.  

[notblox1]

I see quite a few people are pointing out that our site is similar to Bitcasino.io, Livecasino.io, etc, and this is because we are using the same platform, product and services, but Empire.io is its own entity, and we hold our own license.

Design is very similar but lets see how is your system and support working.
I saw that your license was different that is why I asked, and Empire casino is owner by Echo Entertainment N.V.
Are there any other casinos owned by them or you are the only one at the moment?
 

[348Judah]

I don't know how the requirements is for one to get or be eligible for the 1btc bonus, maybe through percentage deposit made of other bonus claim criterials set by the casinos, am very sure they wouldn't have implemented anything that will be beyond their capacity to offer gamblers whenever they make a win while using their platform, the bonus is what first be the trigger to attract gamblers to a newly introduced gambling casino

[cryptolists]

The truth is, that many have the same owners or investors. If some guys "make it" in the world of online gambling, they often invest in other projects too and might have preferences for how it looks like. I've seen this a lot over the years.

Why do so many casino websites look the familiar? Sportsbet, livecasino, bitcasino and now empire.io, they all look the same. As I see, these websites, including empire.io is powered by hub88 and moon. I don't understand at all, is it Yolo group who owns all of these websites or Yolo group provides something like content management system to everyone who wants to open a casino?
OP, please can you explain this? And if you are licensed and regulated by the Government of Curaçao, then how can you be more relaxed than other casinos that are also licensed and regulated by Curaçao?

[cryptolists]

Why do so many casino websites look the familiar? Sportsbet, livecasino, bitcasino and now empire.io, they all look the same. As I see, these websites, including empire.io is powered by hub88 and moon. I don't understand at all, is it Yolo group who owns all of these websites or Yolo group provides something like content management system to everyone who wants to open a casino?
OP, please can you explain this? And if you are licensed and regulated by the Government of Curaçao, then how can you be more relaxed than other casinos that are also licensed and regulated by Curaçao?

The wagering is between 40-50x for most of Empire's bonuses - even the exclusive ones. They tend to add some extra free spins on some bonuses.

I've worked with them for a few months and are really happy with their Norwegian (and English) speaking affiliate manager. He tries to find solutions and make it convert better. It feels like a really professional team and from my understanding - many of the people behind got long experience and understanding of the industry. Our initial tests show that they are fair. It's not the most anonymous site out there, but from my understanding they seldom ask KYC questions except when it's needed from a legal perspective.

[panjul07]

I don't know how the requirements is for one to get or be eligible for the 1btc bonus, maybe through percentage deposit made of other bonus claim criterials set by the casinos, am very sure they wouldn't have implemented anything that will be beyond their capacity to offer gamblers whenever they make a win while using their platform, the bonus is what first be the trigger to attract gamblers to a newly introduced gambling casino

It is basically 100% deposit bonus, so if you want to get 1btc bonus then you need to make 1btc deposit.
The same as most other deposit bonus in most casinos which offer the same type of deposit bonus where there are always some terms behind such as wagering requirement, min deposit, max deposit, max bet while taking the bonus and other teams.
You can read the full terms of this bonus here https://empire.io/promotions/100--welcome-offer-new if you are interested to take the bonus.

[Yogee]

I've been wary of the new casinos that opens announcement threads here recently after the last one that took away player's deposits or didn't pay withdrawals. This one seems different but let's see.

Regarding your questions about KYC, I can tell you that in most cases, there won't be any KYC, unless there is suspicious activity. But each case is done on a case-by-case basis. While we want to make playing hassle free for legit players, we do need to follow laws and regulations and will do so when we see unlawful patterns.

Most of us are already familiar with those conditions since it's similar to other casinos so maybe just change the "relaxed KYC" to "no upfront KYC" to avoid any more confusion. I think that is more direct and specific.

[ryzaadit]

This can open up space for your casino use this as a weapon to withhold people's funds. why don't they put wagering requirement of 2x deposit amount? with that no one would use the casino as a mixer and all customers before creating an account would be aware of this part of the TOS. in my opinion this meditation would be fairer and would avoid any problems in the future

Actually, 1x Wagger from Deposit Amount is enough.

2-5x are too many, and most of the casinos have unwritten rules (Deposit will be always have wager 1x from the amount you are deposit). If we failed these, some of system casino will be triggered to hold your withdraw.
For @Empire, you should try to change these into (1x) as you know most of the casino is using 1x deposit amount.

[Mahdirakib]

Regarding your questions about KYC, I can tell you that in most cases, there won't be any KYC, unless there is suspicious activity. But each case is done on a case-by-case basis. While we want to make playing hassle free for legit players, we do need to follow laws and regulations and will do so when we see unlawful patterns.

All the reputable casinos try to give the hassle free and best services to the legit players. Most of the licensed casino makes the KYC verification mandatory for the legit players when they make a big withdrawal. Is there anything exceptional on Empire.io to use the 'Relaxed KYC' for marketing? I can't see anything exceptional in the terms. This is one kind of unique wording and I'm not against it. But the 'Relaxed KYC' could mess up with the VPN-Friendly. You won't be able to give the hassle free service to all the legit players who will use VPN.

[Empire.io]

Hello everyone!

Hope you're all having a great day!

It's really awesome to see so much interest in our brand.

Now, let's get to some questions!

I see quite a few people are pointing out that our site is similar to Bitcasino.io, Livecasino.io, etc, and this is because we are using the same platform, product and services, but Empire.io is its own entity, and we hold our own license.

Design is very similar but lets see how is your system and support working.
I saw that your license was different that is why I asked, and Empire casino is owner by Echo Entertainment N.V.
Are there any other casinos owned by them or you are the only one at the moment?
 

At the moment, Empire.io is the only casino owned by Echo Entertainment N.V.  

Why do so many casino websites look the familiar? Sportsbet, livecasino, bitcasino and now empire.io, they all look the same. As I see, these websites, including empire.io is powered by hub88 and moon. I don't understand at all, is it Yolo group who owns all of these websites or Yolo group provides something like content management system to everyone who wants to open a casino?
OP, please can you explain this? And if you are licensed and regulated by the Government of Curaçao, then how can you be more relaxed than other casinos that are also licensed and regulated by Curaçao?

The wagering is between 40-50x for most of Empire's bonuses - even the exclusive ones. They tend to add some extra free spins on some bonuses.

I've worked with them for a few months and are really happy with their Norwegian (and English) speaking affiliate manager. He tries to find solutions and make it convert better. It feels like a really professional team and from my understanding - many of the people behind got long experience and understanding of the industry. Our initial tests show that they are fair. It's not the most anonymous site out there, but from my understanding they seldom ask KYC questions except when it's needed from a legal perspective.

Thanks a lot, mate. It's great to see you here.

We try to constantly improve on the formula because we want to ultimately be able to offer the best crypto gambling experience in the industry.

I've been wary of the new casinos that opens announcement threads here recently after the last one that took away player's deposits or didn't pay withdrawals. This one seems different but let's see.

Regarding your questions about KYC, I can tell you that in most cases, there won't be any KYC, unless there is suspicious activity. But each case is done on a case-by-case basis. While we want to make playing hassle free for legit players, we do need to follow laws and regulations and will do so when we see unlawful patterns.

Most of us are already familiar with those conditions since it's similar to other casinos so maybe just change the "relaxed KYC" to "no upfront KYC" to avoid any more confusion. I think that is more direct and specific.

Thanks a lot, mate, for this feedback. It's a great idea, and after discussing internally we will change the topic to "No Upfront KYC"

This can open up space for your casino use this as a weapon to withhold people's funds. why don't they put wagering requirement of 2x deposit amount? with that no one would use the casino as a mixer and all customers before creating an account would be aware of this part of the TOS. in my opinion this meditation would be fairer and would avoid any problems in the future

Actually, 1x Wagger from Deposit Amount is enough.

2-5x are too many, and most of the casinos have unwritten rules (Deposit will be always have wager 1x from the amount you are deposit). If we failed these, some of system casino will be triggered to hold your withdraw.
For @Empire, you should try to change these into (1x) as you know most of the casino is using 1x deposit amount.

These terms and conditions are there to protect us in case of abuse, but they are rarely enforced. We have been live since last year and our players are so far very happy with our product. Just stick to the rules, and you'll be fine.



Thanks a lot everyone, for your insight and feedback.

Cheers!

[ryzaadit]

-snip0

Well, nothing wrong at all with the suggestion.

1x deposit / required to deposit (in-case there is some promotion from free offer) is always optionable. Other casinos are less strict, especially the famous ones sometimes if you want to grow you need to keep up the game.

Most of the people in here are really aware of the product casino, so sometimes we make some valuable suggestions. Now think like this, If they can handle it for (abused) with less strict why you cant?
IMO, 5x deposit wagering is just like taking bonus promotion ~XD For Example, in BK8 Casino (Every month, I got offered 80% deposit bonus with maximum bonus 25-30$ with just 3x turnover). See the difference? I have 3x wagering but with some bonus $ meanwhile while just depositing from my raw balance got 5x wagering? that's just awfull from my perspective.
Well, cannot force anything just want to give my 2 cent.

[salad daging]

I see quite a few people are pointing out that our site is similar to Bitcasino.io, Livecasino.io, etc, and this is because we are using the same platform, product and services, but Empire.io is its own entity, and we hold our own license.

Design is very similar but lets see how is your system and support working.
I saw that your license was different that is why I asked, and Empire casino is owner by Echo Entertainment N.V.
Are there any other casinos owned by them or you are the only one at the moment?

90% of the design is very similar to Bitcasino I've logged in an Empire account and it's exactly the same as the casino next door no difference at all.

Seeing that their license is different even though it's the same design I wouldn't mind that it's early days on the forum and we'll see how it goes here.

I also thought that Empire was still owned by the same company but that has been denied by them so now just trust me.

[ryzaadit]

-snip-

Each casino always has its own license even if they're under the same management.

Since they claim there is nothing connection between (Livecasino & Bitcasino) and the website is a template service. I wondering the service they're using, sometimes using the same template just give a bad vibe for customer.

Scared for copy-cat and getting a problem.