Potential Impact:
If substantiated, the use of fake accounts and bots poses a grave threat to genuine players. This practice not only distorts the true odds of winning but also fosters an environment where users are unknowingly competing against automated entities designed to tilt the odds in favor of the casino.
For now all this are just allegations as you haven't proven that anything that you have said is truth, but this allegations can be true because casino can be playing it unfair for the users without the users knowing that the system is manipulated not to favor them most of the time.
To make the casino look very busy and active, bots can been used by most of the casino to deceive gamblers into thinking that their casino is active and used by many gamblers and also to cheat their customers. People can go extra miles to make money so OP could be right.
I always think most casino are telling lies about their user number and the active gamblers that they have, I know we have lots of gamblers in the world but most of them are gambling on the popular casino and sportsbook so where do this small casino get all those high users.