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Author Topic: ⚠️ Warning: Bons.com - Disturbing Practices, Unfair Fees & Manipulated Reviews  (Read 677 times)
DunkGambler (OP)
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August 29, 2023, 08:54:37 AM
Merited by Pmalek (2), TimeTeller (1)
 #1

Though I've been an avid follower of this forum for years, this is my first time taking the initiative to participate actively and voice my concerns. I believe that our community thrives on transparency and shared experiences, and today I aim to contribute to that collective knowledge.

1. Introduction to Bons.com: Recently, I decided to experiment with a platform named Bons.com. As an enthusiast and a believer in the potential of the crypto industry, it's disheartening to encounter platforms that seem to deviate from the principles that make our community so robust.

2. High Threshold for Withdrawals: The first red flag was their exorbitantly high withdrawal threshold of $800 in ETH. It's unreasonable, especially for newcomers in the crypto sphere.

3. Intrusive KYC Requirements: Once I tried withdrawing, I was inundated with an avalanche of KYC verifications – from basic ones to more intrusive demands like a selfie with my ID. I respect KYC as a standard, but the timing and intensity at Bons.com felt more like a tactic to deter withdrawals than a genuine security measure.

4. Hidden Charges and High Fees: The fees here are nothing short of daylight robbery. Aside from taxing deposits and withdrawals heavily, there's a staggering 10% fee on withdrawals. They even coerce users into meeting a wagering requirement to avoid this 10% fee, irrespective of whether you used any bonus.

5. Suspicious Online Reviews: My alarm bells started ringing louder when I noticed the peculiar behavior of their online reviews. Negative feedback on Trustpilot seems to vanish into thin air. This manipulation isn't isolated to just Trustpilot – many review sites, especially in the casino and sportsbook domain, seem to be swayed easily by financial incentives.

6. Affiliates, Beware!: For those contemplating affiliate marketing with Bons.com, I'd recommend a hard pass. Their terms and overall conduct are far from congenial.

7. My Future Plans: Given my experiences and observations, I'm contemplating launching a small website dedicated to unadulterated reviews. The focus will be on genuine feedback from users, including myself, without any commercial incentives or affiliate commissions. Authenticity and honesty will be at its core.

In Conclusion: The crypto industry deserves platforms that uphold its values. My experience with Bons.com is a cautionary tale I felt obligated to share. I hope it aids fellow members in making informed choices and would love to hear from those who've had similar encounters.
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August 29, 2023, 09:00:55 AM
 #2

If you using (Trustpilots) for the reviewer.

It's not a good option, there has some service provided a fake review on these platform. As always, since you are new (lesson has been learned) the most recommended suggestion, advice, review is always from a forum.

Because you will get a good answer from a real experience user who already playing on the site.

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DunkGambler (OP)
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August 29, 2023, 09:54:58 AM
 #3

If you using (Trustpilots) for the reviewer.

It's not a good option, there has some service provided a fake review on these platform. As always, since you are new (lesson has been learned) the most recommended suggestion, advice, review is always from a forum.

Because you will get a good answer from a real experience user who already playing on the site.

Thanks for chiming in on my post. You've raised a very valid point about Trustpilots. It's becoming increasingly challenging to discern genuine reviews from the fabricated ones on these platforms. Your perspective is precisely why I turned to this forum. I value the collective wisdom and candid experiences of community members here.

You're right; nothing beats firsthand accounts from users who've navigated these platforms themselves. Lesson indeed learned, and I'll be more cautious moving forward. I appreciate your advice and the heads-up.
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August 31, 2023, 11:13:05 PM
Merited by Pmalek (2)
 #4

How I wish you had looked through sites like casinoguru before using them. All red flags can be seen, unlike Trustpilot, whose reviews can easily be manipulated. For example, 1xbit had so many negative reviews, but they instead deleted the genuine negative reviews and left fake positive reviews giving the casino a high star score which was the complete opposite of what they were doing to their customers

They have 8 complaints on casinoguru and their safety index is low with a score of 4/10
https://casino.guru/bons-casino-review#tab=js-tab-detail-homepage


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August 31, 2023, 11:44:25 PM
 #5

How I wish you had looked through sites like casinoguru before using them. All red flags can be seen, unlike Trustpilot, whose reviews can easily be manipulated. For example, 1xbit had so many negative reviews, but they instead deleted the genuine negative reviews and left fake positive reviews giving the casino a high star score which was the complete opposite of what they were doing to their customers

They have 8 complaints on casinoguru and their safety index is low with a score of 4/10
https://casino.guru/bons-casino-review#tab=js-tab-detail-homepage



Seriously, though.
One casino has to be specially bad if their have both unfair terms of service and at the same time they intend to take over money from "dormant" accounts.  Sad

I could understand that having a lot of accounts which do not have much activity can be a hassle for casinos, specially those not big enough to invest more money in their structure and keep track of the balances of all their users, still I do not think money should be cut short from the integrity of their gamblers as this website does.


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Nrcewker
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September 01, 2023, 01:40:15 AM
 #6

Reviews can be bought to change the legitimacy of the casino. So don’t always rely on reviews while choosing the casino. Moreover to be honest I never have heard about the casino. I am just wondering, how did you get to the site? These type of sites attract users by tempting promotions, and once you deposit money, your account gets blocked. So always try to play in casinos with good reputation. Else no one will be blamed other than you for the loss of money.

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September 01, 2023, 01:58:19 AM
Merited by Pmalek (2)
 #7

I am no where trying to side this unknown casino, but I want to correct OP who thinks that selfie with ID requirement is intrusive, what are you expecting? If any platform ask for your ID only it means they are weak, asking for selfie is normal and all top exchanges do ask for it this days, I passed my Kucoin KYC days ago and they asked for a selfie with the ID, same with Binance exchange and Huobi, there is nothing wrong with this requirement.

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September 01, 2023, 08:54:13 AM
 #8

Agree with you, at least share whatever experience you have playing at any casino, especially since they don't seem to have ANN on this forum, at least you will get a valuable lesson from your experience, indeed sometimes it has to be painful to get more experience and even have to risk losing in order to be better well, I often like that but believe me one day we will find the best casino site ever and can be trusted.

Trustpilot is not reliable, even the reviews there can be bought or paid by someone to make a review there, so it's not a benchmark that the site is good, I've also just heard of this site, never touched it, but my advice is that you can look for a real casino site. good on this forum, look for where their team is active to answer all complaints also on this forum and has a good reputation from the forum community, to be honest I play at a much safer casino in fact I've been playing for almost a year without any problems because it's nice to see the reviews on this forum and their reputation in this forum.  Wink

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September 01, 2023, 09:25:14 AM
 #9


7. My Future Plans: Given my experiences and observations, I'm contemplating launching a small website dedicated to unadulterated reviews. The focus will be on genuine feedback from users, including myself, without any commercial incentives or affiliate commissions. Authenticity and honesty will be at its core.


I see that is what it is, you want to raise your own website of course.

So how are you going to get such genuine feedback or reviews from users willingly or how are you going to convince readers of those reviews that what they are reading is genuine feedback.
The feedback mechanism is no more trusted and that is why when you see a review that attracts you but signing up, you get something not as expected.


Quote
4. Hidden Charges and High Fees: The fees here are nothing short of daylight robbery. Aside from taxing deposits and withdrawals heavily, there's a staggering 10% fee on withdrawals. They even coerce users into meeting a wagering requirement to avoid this 10% fee, irrespective of whether you used any bonus.

5. Suspicious Online Reviews: My alarm bells started ringing louder when I noticed the peculiar behavior of their online reviews. Negative feedback on Trustpilot seems to vanish into thin air. This manipulation isn't isolated to just Trustpilot – many review sites, especially in the casino and sportsbook domain, seem to be swayed easily by financial incentives.

These two above points are what I picked out from your complaints to be worried about. If a casino has hidden charges then it means they are not sincere to their customers. Otherwise, KYC is the same thing everywhere.

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CryptSafe
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September 01, 2023, 10:05:09 AM
 #10

OP I have read all you have said and I see you say have been a follower of this platform for so long but you registered here on the 29th of August 2023 and you made this post the following day and it made me wonder why you have been aware of this platform for long as you have said and have not done anything here or is this an alt account of yours to hide your identity?

I think this is not the right board for this as it has to do with reputation of a casino. So therefore it would be nice you move it to reputation board

Reviews are sometimes being manipulated by organisation's. They pay for fake reviews and also to remove reviews pointing out their lapses as well. The best form of review is a personal experience about the process. If you get involved in engagement with them that would give you more clues on who they really are so as to be cautious while dealing with them.

Nevertheless, the casino you mentioned is not popular and I think their presence is not recognised here. So I would advise you to try making use of reputable casino here so that if any issues arises in the future, it can be handled easily without any much problems of protocols.

With respect to KYC, OP should know that this is what virtually all casinos and exchange does. They demand for it based on the existing laws of wherever they are operating from and in that case would not want to default so as not to fall out with the government of their jurisdiction. So in that case, OP KYC is not a new thing neither is it an issue although it is actually against the real decentralisation goal but it is ones decision to choose if to do KYC or not.

Your experience as a first timer is what makes them call crypto names. These are the reasons why people fall victim of scammers and scams and after everything and their first time experience they put the blame on Bitcoin and crypto to be scam while they had forgot to do their own research before engaging. You said you have known this platform for long at least you should have checked for reputable casinos here and make your choice before dealing rather than going after an unknown one.

However, it is nice you are sharing your experience you encountered with this casino so that other members would see it and take caution or possibly do away with them. Your experience is worth learning from OP.

Thanks for sharing.

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Mr. Magkaisa
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September 01, 2023, 10:54:56 AM
 #11

How I wish you had looked through sites like casinoguru before using them. All red flags can be seen, unlike Trustpilot, whose reviews can easily be manipulated. For example, 1xbit had so many negative reviews, but they instead deleted the genuine negative reviews and left fake positive reviews giving the casino a high star score which was the complete opposite of what they were doing to their customers

They have 8 complaints on casinoguru and their safety index is low with a score of 4/10
https://casino.guru/bons-casino-review#tab=js-tab-detail-homepage



    -   I will quickly lose interest if what I can see and read in the image is accurate, and I concur that the evaluations are fabricated and paid for. Even though TrustPilot is a compensated review site, I'm not sure. Because of this, it's wise to examine a casino before parting with cash to gamble there.

Because if you don't behave in this way, you'll undoubtedly run into trouble when you want to withdraw money from the casino playing platform. To ensure that the money we deposit is not lost, it must also have a license to operate.

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Eureka_07
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September 01, 2023, 11:01:31 AM
 #12

<snip>
You've laid a fantastic foundation for your casino review website, and I'm genuinely impressed with the well-crafted original post.
It's clear you've put some thought and effort into it. But, here's a friendly suggestion to make it even better: adding some real evidence, like actual data or examples, could make your thread way more convincing. Plus, it'll help folks see that it's not just a self-promotion thing.

I'm actually pretty excited to see where your project goes from here! Good luck with it, and I'll definitely be keeping an eye on it.

ethereumhunter
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September 01, 2023, 11:49:15 AM
 #13

I am no where trying to side this unknown casino, but I want to correct OP who thinks that selfie with ID requirement is intrusive, what are you expecting? If any platform ask for your ID only it means they are weak, asking for selfie is normal and all top exchanges do ask for it this days, I passed my Kucoin KYC days ago and they asked for a selfie with the ID, same with Binance exchange and Huobi, there is nothing wrong with this requirement.
Someone who finds the verification too complicated can leave the casino and look for another less complicated one. We have to choose the casino based on what we are looking for and we don't join the casino based on the promotions they provide. Maybe ID requirements have become normal in casinos as a condition for verifying our gambling accounts. But if they ask for more, including selfies, maybe we should rethink verification because if our goal is to gamble just for fun, we shouldn't need to verify the gambling account until it's complete. Casinos should also understand that not all of their members want to make money from gambling and there are some members just want to have fun by gambling and don't think too much about verification.

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September 01, 2023, 12:35:37 PM
 #14

If you using (Trustpilots) for the reviewer.

It's not a good option, there has some service provided a fake review on these platform. As always, since you are new (lesson has been learned) the most recommended suggestion, advice, review is always from a forum.

Because you will get a good answer from a real experience user who already playing on the site.

People keep experimenting with new platforms while there are already plenty of tested and trustworthy sites. You are right: the best way to know how a certain service works is to read/listen to real and unbiased players who talk about their experience. Of course, you can find testimonials which were paid or are directly false, so you have to keep yourself wary and look for contradictions.

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qwertyup23
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September 01, 2023, 12:37:04 PM
 #15

Reviews can be bought to change the legitimacy of the casino. So don’t always rely on reviews while choosing the casino. Moreover to be honest I never have heard about the casino. I am just wondering, how did you get to the site? These type of sites attract users by tempting promotions, and once you deposit money, your account gets blocked. So always try to play in casinos with good reputation. Else no one will be blamed other than you for the loss of money.

I do think that in order to genuinely know the reviews of a certain gambling platform, this forum has the most impartial reviews from all the forum users.

Like what was mentioned, reviews given may be bought in order to conceal the shady practices of a gambling website. Again, do not trust any review site UNLESS it came from this forum from any of the trusted/legitimate users here.

In conclusion, it is normal to rely on the feedback given by some third-party review site regarding a certain casino. But in order to be more sure, you can always post and ask the users here in this forum to give an extra layer of security. Better safe than sorry!

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September 01, 2023, 01:43:03 PM
 #16

How did you find this casino? I already saw that the casino is listed on casino.guro, but I'm still curious to know how you found this casino and why you didn't choose to use the old and more reliable casinos, you chose this casino in particular, when I saw this thread I was thinking : What the hell is this casino that I’ve never heard of? So I decided to access the link so I could see what this casino would do to make you create an account there, man, I must confess that right from the beginning I discovered the reason why you created an account at this casino, I suppose you were attracted by that:



the casino has many bonuses, although it is something that all casinos keep doing, it is important to observe how often the casino gives bonuses, the type of bonus and whether the casino has constantly changed bonuses, because when a casino does not have a fixed bonus, something as always and for many years they have a sign-up bonus, weekly bonus, they keep changing it, one month they give x value of sign-up bonus, in other months they change the value of the sign-up bonus so this is a sign that the casino still doesn't have an ideal form of bonus. I like old casinos because they maintain their types of bonuses, even if sometimes they reduce the bonus amount a little, yet the old casino remains faithful to its bonus

This shows the consistency of the casino, while what happens in new casinos is a form of trap, they use the bonus as a way of attracting people to steal from them and as they want to steal in a way that makes it seem like they are not stealing, so they use their money as weapons, and with that they manage to stay in the gambling market for a long time. Well, from what I read you intend to create a casino review site, there are already reliable sites that do this. but if you still want to create it, then you will have to work hard to have a good reputation on this forum, only then can your website be famous and trustworthy

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dimonstration
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September 01, 2023, 06:38:04 PM
 #17


3. Intrusive KYC Requirements: Once I tried withdrawing, I was inundated with an avalanche of KYC verifications – from basic ones to more intrusive demands like a selfie with my ID. I respect KYC as a standard, but the timing and intensity at Bons.com felt more like a tactic to deter withdrawals than a genuine security measure.

4. Hidden Charges and High Fees: The fees here are nothing short of daylight robbery. Aside from taxing deposits and withdrawals heavily, there's a staggering 10% fee on withdrawals.

This is the standard KYC verification process of all the casino or any crypto services in general since selfie with the ID is proof that you possess the valid and not purchased online from someone. Although this procedure can still be tampered but this is the standard and I don’t see this as red flag.

However, the number 4 point is what make this casino very alarming. Charging 10% withdrawal fee is overkill since other casino offer free withdrawal fee.

They even coerce users into meeting a wagering requirement to avoid this 10% fee, irrespective of whether you used any bonus.

What’s they wagering requirements? Because this is acceptable if they only have x1 wagering requirements to aboid user on committing mixing in the exchange since mos of the casino doesn’t allow withdrawal witnout meeting the wagering requirements.

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ickovci
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September 01, 2023, 06:53:12 PM
 #18

I can also share my terrible experience with this site.I used sportsbook and I was limited  while playing with bonus so I had to complete rollover while placing hundreds of bets with 1-2 euro bets.Then when i tried withdrawalit was one of the worst verification processes I ever had.They asked for selfie after selfie.I sent them more than 10 selfies from different angles, in front of computer with my profile , also with notes of todays date.Then they asked for Skype verification and finally even asked for source of wealth, which was again completely unnecessary since my deposit was only 100 euros.
Do not register and play here - also in tedbet.com which is the same as bons
BitcoinPanther
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September 01, 2023, 08:11:06 PM
 #19

Thank you for sharing the experiences in the Bons.com casino, this will give us, new to the platform, some insight on how the casino operates.  Since @OP stated the unfair practice of the casino, it is more likely that we who have read the testimony of the user and his experience, will avoid this type of casino.  Although some are unverified since @OP does not give any supporting document on his claim of, something like screenshot or some sort as proof.  I would love to see the proof @OP had base on bad experiences on this casino and its unfair system.

Wagering requirement is available in any casino especially when we just deposit some amount and then withdraw it to another wallet.  This is the way of the casino against money laundering and the KYC requirement is just normal where you give a picture of yourself holding your ID and a paper with their site name on it.  It is the verification that you own the ID and it is normal in any KYC proceedings.
CryptSafe
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September 01, 2023, 08:12:32 PM
 #20

I can also share my terrible experience with this site.I used sportsbook and I was limited  while playing with bonus so I had to complete rollover while placing hundreds of bets with 1-2 euro bets.Then when i tried withdrawalit was one of the worst verification processes I ever had.They asked for selfie after selfie.I sent them more than 10 selfies from different angles, in front of computer with my profile , also with notes of todays date.Then they asked for Skype verification and finally even asked for source of wealth, which was again completely unnecessary since my deposit was only 100 euros.
Do not register and play here - also in tedbet.com which is the same as bons

So sorry about your experience. It is a pity that newbies keep falling for virtually all these unknown casino without conducting due diligence on them. They give mouth watering bonuses that are unrealistic just to get at unsuspecting audience who have no idea of their gimmicks.

They are good at tricking people to get registered with them and then they make them deposit and play and when it is time to withdraw from the wins, they start their drama of KYC and others excuses just to trap their members down and after a long battle with KYC they start telling you stories and block your account with them. These are the stories such casino play to but anyways it is nice you mentioned them here. If you can, create a thread for your own experience at to he reputation or scam accusations board with evidence that members could see it and possibly of possible act on it for you but the chances would be minimal to get at them but you have already created awareness here about the casino.

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