Resolved: Account Closure and ~8.38 ETH Confiscated

[Beparanf]

Is not the first time I have seen a casino confiscate the user money with the KYC argument,  casinos are in their right to do it, but on the users' side doesn't feel fair at all.

Agree on this. I still feel sometimes requiring KYC just to withdraw my balance is unfair even though I already verify my account on different casino. This is why user should understand the danger of Casino with license if they don't want to undergo KYC because ignorance on the ToS will result to terrible loss.

What I don't understand on the KYC part is why the casino still needs to KYC user account if they are just refunding the customer deposit amount and confiscate the profit. This case might be off-topic to the OP but it's good discussion for KYC issues.

[1715291837]

1715291837

[1715291837]

1715291837

[1715291837]

1715291837

[Bagus Tubagus]

This is the first time I am seen Scam Accusation CG. And this is one thing that I don't like KYC. Look at the things they are asking from him to have access back to the account. Those documents are 100% private and if they are given to someone they can use it to do something against you. But that your funds is a big amount of money and I don't think taking them to legal action can solve the problem and if does the law will also ask those documents for identification though they reduced the KYC. But if you know that they will pay the cash then you can provide the details for them to activate your account back to you. CG is reputable company and they will not leak your information to anyone.

The issue with sharing my personal and private information is not with whether or not CG is a reputable company or not.

Reputable companies get hacked all the time and leak user's information even "reputable" security companies:

https://blog.lastpass.com/2023/03/security-incident-update-recommended-actions/

The information that i'm asked to provide to CG has the potential to be leaked.

Once leaked it can potentially destroy not only my personal life and my personal financials but also potentially affect any of the business we own and operate, as well as our current relationship with our clients and business partners. (eg. If scammer uses our info to phish or clients)

I am not going to allow that to happen.

I don't understand why majority of people don't care about their privacy!

Since you're so concerned about your privacy, you're a fool to use websites that even mention KYC - mandatory on not mandatory, you would get fu***d sooner or later. I stopped using most of the websites when they came up with KYC crap.