Please I keep getting logged out of the forum from my browser and don't know why

[robelneo]

Okay, I'm using Chrome Browser Sir, which I specifically downloaded from Google PlayStore, since I'm using an Android device, and this incident which I just reported all started on Saturday evening, after while trying to access the forum, I saw that my account was already "logged-out" when i didn't, because my account have always been on the "Always stay log-in" mode. So I tried logging-in, and after some while, I noticed that I was still logged-out, and the issue persisted til yesterday been Sunday. So on that note, I just had to take the bull by the horn yesterday by changing both password and Gmail, so as to be on the safer side, and report this issue to the forum to know if could this be a general case or just mine.

There could be another accessing your account because there is none on the setting for you to have that experience and if it is a bug we will all experience this, You did the right thing posting this, checking your IP log-in will determine if there are intrusion to your account, but if you change your password and email and you still get this experience then something is really not right.
Please update us on how you fixed it when you fix it because others could experience this.

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[BitcoinGirl.Club]

check your IP. https://bitcointalk.org/myips.php

If using TOR connection with orbot then chances of knowing anyone else has logged in is zero. It's only useful when someone is using clear net.

@CryptoHeadlineNews, you seem panicking.

https://ninjastic.space/user/CryptoHeadlineNews?addresses

There are 5 addresses so far I can see. If anything happen to your account and change behavior, people will easily find it out as long as the other person will not have access of your private key. Keep your wallets safe.

For this one, uninstall Chrome, if you are fine to reset the device then reset. Install the browser again.Login, then change account password. Hopefully it will sort out.

[Lucius]

It is possible that it is a specific combination of your Android OS version and the Chrome mobile version that is causing this problem. I found one case with a possible solution ->

As confirmed by OP disabling Chrome app fixed the problem (Settings →apps & notifications → select system apps→Chrome →disable app (to revert to the original version before updates)
I have no idea what caused this problem and only guess is Android Pie + Chrome updates didn't gel

[Saisher]

Log in on a device that you have not or never used could be your wife's or children's phone. Be sure there are no questionable applications then observe if you are not logged out, An intrusion is another reason but no worries we have your back good that you posted it here Follow all the guides members provided and it will soon be fixed.

[Pmalek]

But you can't experience this due to your nationality or a Bitcoin address. You, writing them out is not necessary.

OP was trying to prove that they are the same person, and that the account hasn't changed hands. They are saying that because the account password was changed. The reason why they posted the BTC address was again an attempt to prove they are the same person that controlled the account before the password change. But the correct way to do it is to sign a message from an unedited address that is posted somewhere on the forum. Anyone can post a BTC address, and it doesn't prove anything.

Before the likes of those you called out share their view, you might want to be sure that you do not use VPN or Tor, or private mode of browsers.

I use a VPN and don't get logged out unless the time I have logged in with expires. I use something like 700 or 800 minutes every time I log in. I doubt it has anything to do with the use of VPN.

Yes, I clicked "Always stay logged in", when I was logging in, but yet I keep experiencing getting myself logged out, which is the main reason why I'm more worried, because I'm only using this account on a single mobile device.

How often are you getting logged out? Are we talking about minutes after logging in or how is it happening? Have you made any changes to your phone or settings in any way just before it started to happen? Have you installed or started using any new software?

I suggest you install Mozilla Firefox and see if the problem is present there as well.

[CryptoHeadlineNews]

It is possible that it is a specific combination of your Android OS version and the Chrome mobile version that is causing this problem. I found one case with a possible solution ->

As confirmed by OP disabling Chrome app fixed the problem (Settings →apps & notifications → select system apps→Chrome →disable app (to revert to the original version before updates)
I have no idea what caused this problem and only guess is Android Pie + Chrome updates didn't gel

Thanks for your advice Sir, because I have just uninstalled my "Chrome browser" and downloaded a new one, which is "Brave" right now so as to keep checking if the issue gets solved or persist, as I promised to update you guys how it goes after the next 24hrs to 48hrs on my progress.

How often are you getting logged out? Are we talking about minutes after logging in or how is it happening? Have you made any changes to your phone or settings in any way just before it started to happen? Have you installed or started using any new software?

I suggest you install Mozilla Firefox and see if the problem is present there as well.

I guess its been like 8 times since I started observing it 2days ago, and it seems I can remember downloading an App locker on Friday, which Chrome browser and many other mobile apps where among the apps I locked, so as to prevent anybody who have access to my phone having access to those apps. But could that be the cause of me getting logged-out from the forum constantly? .. I don't know, but I think let me go uninstall the app now, and observe if the case persist after 24hrs, I will come back here to update you guys.


Once again, I will like to appreciate everyone who contributed to helping me solve this problem of mine in one way or the other. Thanks

[SamReomo]

I think the issue can also occur when there isn't much free space on someone's smartphone. I think you should check the free space of your smartphone and try to delete all unnecessary applications or other files that you don't use. It's always better to clean up the junk files as they cause a lot of troubles. It's also a good option to try another browser and see if the problem still exist or not. I think mostly such problems happen due to free space problem because when someone has enough available space on smartphone then such problems may not take place.

If your issue is still not solved then try to reset your smartphone and install the browser from PlayStore once again. But before doing that you should backup all your data into a safe storage device or on cloud. I don't really trust could a lot so I recommend you to save your data on a USB flash drive or memory card. You should also take screenshots of your important applications settings so that you can make those adjustments without much trouble later on.

It isn't really needed to reset your phone if the problem get solved by clearing the non useful files and applications from the mobile space, and if the problem gets solved by installing another web browser. But, if the problem doesn't get fixed by doing those things then it's necessary to reset the phone and reinstall all those useful applications that you use on daily basis and fix their settings from the screenshots that you have saved.

If even by doing everything the problem continues then you should check https://bitcointalk.org/myips.php and if you find suspicious IP addresses on that page then it's much better to change your password in order to protect your account from others. But, I don't think that your account has been compromised or anyone else has access to it. I think the main problem is with your smartphone and the problem will be solved soon if you do those necessary things.

[Faisal2202]

I guess its been like 8 times since I started observing it 2days ago, and it seems I can remember downloading an App locker on Friday, which Chrome browser and many other mobile apps where among the apps I locked, so as to prevent anybody who have access to my phone having access to those apps. But could that be the cause of me getting logged-out from the forum constantly? .. I don't know, but I think let me go uninstall the app now, and observe if the case persist after 24hrs, I will come back here to update you guys.

That might be the problem here. I read almost every post till now and I can say one thing for sure that, App lock (applications) has a lot of wonders that can cause you problems without even knowing you. Let's say they might have some type of settings in them that might be logging out of your account but hey I think you have tackled this issue wisely. And tried to remain safer and that's what we all should do even though you seem to be panicking but that's normal If I were to be in your place then I might also panic.

Looking forward to getting more updates, I hope the problem will be solved after deleting the app lock. Can you share the name of the app lock you are using? Then we might do some digging into it. As I also faced such issues with app locks but not like this one. And try not to run so many apps because more apps mean more permission you will give to apps. Try to remain less in the spotlight by using fewer apps.

[Hyphen(-)]

Before the likes of those you called out share their view, you might want to be sure that you do not use VPN or Tor or private mode of browsers. Also be certain that you click on the necessary place that will keep you on. You might also want to check your browser cookies. You might try it on another browser as well.

I'm not using any VPN of any kind, and I was thinking it could be as a result of maybe since my browser was outdated, should be the reason for this, but I updated it and I keep experiencing the log out, but haven't tried clearing cookies, which I will go do it now.

If possible, change the browser you're using for browsing the forum because you're still experiencing the same issue after updating your browser.

Furthermore, if you log in on two different devices, such as your PC and your mobile phone, you may be facing such an issue, as well as if you log out of your browser's default email. I once downloaded another browser and used a different email with the one on my mobile device, then checked in to my forum account; when I returned to Safari, my account was logged out.

[Agbe]

I have not experienced this before and if you are experiencing such with your account and I don't think anyone is trying to hack you but it is from your browser and others have said it all. As for me it is not only to clear the cookies but to uninstall the browsers that you are using and and install them back but before you install all again, install the one you normally use and login to your account from it and live it for like 6 hours and come back check if it is the same thing happened before would still Happen again. And if it doesn't happen again then you can install the other apps. And if it repeat itself again then format the Phone if it is phone you are using. And if it is laptop format it. And reinstall every apps or softwares.

[skarais]

I will come back here to update you guys.

Yes, I hope you update it and hope your problem is resolved.

So far I haven't experienced the same case as you, but my account could be automatically logout for just two reasons. First, If I am logged in on two different devices and I am logged out of one of them, then my accounts on all devices are logged out. Second, I will also be logged out automatically if I don't check always login.

[Adbitco]

To be frank since I login my account in phone and PC I have never experienced any logout without my actions to do so, but for my account to log me out without any cause then there's something phishing elsewhere, and that can never happened without you either not selecting stayed login ( maybe you can specify no. Of days) and it remains the same without any login out. If you select that then nothing should log you out again except you login in a fresh new device then your account will automatically logout from any place you have logged in before.  Since you had already changed your details maybe it could be network or try change browser to another one if the problems persists then try use another new device again.

[philipma1957]

at op try putting in 9898 for time or 9595. also check the keep me logged in box.

I have had this issue and found that a large number for login time is better than the keep me logged in box alone.

when I do both I do not get logged out.

[noorman0]

-snip-
I guess its been like 8 times since I started observing it 2days ago, and it seems I can remember downloading an App locker on Friday, which Chrome browser and many other mobile apps where among the apps I locked,

Try to exclude your browser app from the "locked" list and see how it differs.

This kind of applocker asks for management permission in the initial setup, so it can change the settings of any apps in the "locked/protect" list. Actually it's quite dangerous for your phone considering it always runs in the background, hopefully it doesn't allow it to also steal all your login credentials that have been saved on your phone.

[NotATether]

Before the likes of those you called out share their view, you might want to be sure that you do not use VPN or Tor or private mode of browsers. Also be certain that you click on the necessary place that will keep you on. You might also want to check your browser cookies. You might try it on another browser as well.

I'm not using any VPN of any kind, and I was thinking it could be as a result of maybe since my browser was outdated, should be the reason for this, but I updated it and I keep experiencing the log out, but haven't tried clearing cookies, which I will go do it now.

Clearing cookies is exactly what is going to cause you to get logged out.

When you login to any website, the website creates a session cookie and stores it inside the browser with the rest of the cookies. This include Bitcointalk. If you are getting logged out and you are selecting "Keep me logged in" option, then the browser is probably not saving the cookies the website is making. Check if there is an option in your browser to save cookies. It should be turned on.

[EarnOnVictor]

Before the likes of those you called out share their view, you might want to be sure that you do not use VPN or Tor or private mode of browsers. Also be certain that you click on the necessary place that will keep you on. You might also want to check your browser cookies. You might try it on another browser as well.

I'm not using any VPN of any kind, and I was thinking it could be as a result of maybe since my browser was outdated, should be the reason for this, but I updated it and I keep experiencing the log out, but haven't tried clearing cookies, which I will go do it now.

Clearing cookies is exactly what is going to cause you to get logged out.

When you login to any website, the website creates a session cookie and stores it inside the browser with the rest of the cookies. This include Bitcointalk. If you are getting logged out and you are selecting "Keep me logged in" option, then the browser is probably not saving the cookies the website is making. Check if there is an option in your browser to save cookies. It should be turned on.

I understand this, but still, it has helped me countless times, and clearing of cooking might only log you out once but has helped in restoring the issues afterwards. It's an easy one-time sacrifice I like to make when my browser or a particular website is giving me persistent issues that the gadget/browser restarting could not fix.

Any program could malfunction, even the cookies, and this simple task fixes them in almost all of my cases. Which was why I added it as part of my suggestions for the OP.

[CryptoHeadlineNews]

It's been more than 25hrs now since I started applying all the advise given to me on this thread, and I must confess, I have stopped experiencing the issue about me having my forum account logged-out, which was my biggest concerned. So on that note, I will like to thank you all who in one way or the other contributed in helping me solve this very problem of mine.

However, what I did was that I cleared cache, free up some space on my mobile device, uninstalled the old browser (i.e Chrome), downloaded a new one which I'm currently using now (i.e Brave) and finally uninstalled the "App locker" which I recently downloaded and suspecting might be the possible case, and now everything is working perfectly well. So once again, I will like to thank everyone for your advice, you guys are indeed a big family I can never forget.

So, I will like to lock the thread now to avoid repetition of what have already been said, as issue have already been solved.