Cloudbet hacked?

[pascal33]

About a week ago, I received an alert on my iPhone indicating a potential data leak involving Cloudbet casino account credentials. The concerning part is that the email account linked to my Cloudbet registration was exclusively created for this purpose, so there's no chance of it being compromised elsewhere. While it's possible this might be a false positive, I'm taking this matter seriously.

Has anyone else experienced a similar alert or issue with Cloudbet's security? I want to ensure the safety of my data, especially since Cloudbet holds a Curacao gambling license, which doesn't inspire the highest confidence in terms of player protection. If indeed there has been a breach, does anyone know if there's a legal recourse against Cloudbet for this situation?

From what I've read online, it seems that the Curacao gambling license they hold doesn't necessarily translate to robust player protection or responsive support. Frankly, had I been aware of the issues surrounding Curacao licenses and the potential for crime to thrive on their platforms, I would have never used this service.

Your insights are greatly appreciated.

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[Nwada001]

Sometimes someone can never really be careful enough. I don't use Cloudbet Casino, but I make use of other platforms and casinos, not often but once in a while. I have also had situations where I happen to receive an email that turns out to be a scam, and this email was only supposed to be for a particular platform, which made me wonder about the security of that platform, but it appears that there was nothing of any kind of news from the platform about any data bridge or so, and I only found a few people complaining about the same issue.
 
Coming back to your case, I just made a quick search around their social media handles, and there has not been any form of them talking about data leakage or something about any hack attack, so it might be true that they might be bridged without their concept, or there is a possibility that email scrappers might have used tools of some kind to get your email out of the casino without their notice, or you yourself might have also mistakenly placed the email somewhere else unknowingly to you that that was the exact email you used.

If you know the kind of emails you expect for a specific mail box, when you get unexpected ones, it is best for you to ignore them, as it has already been proven that there are higher chances of it being a scam email.

[Fatunad]

Did make some search but i didnt find out any information about hacking incident or leaked information or exploits on Cloudbet but it not shocking if ever there are alerts that you have
received on an email which you do only solely use for such platform which it would really be giving out that kind of impression that there might be some leak or exploit happening.
What actually those alerts that you are pertaining? Accessed on a new device? Trying to log in or making some withdrawal request on? Since you havent been able to specify.

Knowing cloudbet do even make out some comments or insights about security.

Cloudbet comments on Stake.com hack: Crypto world cannot ignore safety concerns
https://www.gamblinginsider.com/news/22378/cloudbet-comments-on-stakecom-hack-crypto-world-cannot-ignore-safety-concerns

In Wake of Stake.com Hack, Cloudbet Reiterates Importance of Security Across Industry
https://europeangaming.eu/portal/latest-news/2023/09/05/142425/in-wake-of-stake-com-hack-cloudbet-reiterates-importance-of-security-across-industry/

So for sure they had been putting up some emphasis or relevance in speaking about security which its unlikely that they wont be able to see if ever
there's some breach.

[Zuzzi]

I did not receive any notification but I checked the Iphone password scanner and I found it says it's part of a data leak.

Password-) Security Recommendations

If you decide to take any legal action I can join.

[pascal33]

I also conducted some research and discovered that Cloudbet experienced a hack back in 2013 or around that time. However, it's worth mentioning that I wasn't a user of their platform at that point in time. Given this historical incident, it does seem somewhat peculiar that they would make public statements regarding the stake.com hack while potentially having their own data leak issues concealed.

Did make some search but i didnt find out any information about hacking incident or leaked information or exploits on Cloudbet but it not shocking if ever there are alerts that you have
received on an email which you do only solely use for such platform which it would really be giving out that kind of impression that there might be some leak or exploit happening.
What actually those alerts that you are pertaining? Accessed on a new device? Trying to log in or making some withdrawal request on? Since you havent been able to specify.

Knowing cloudbet do even make out some comments or insights about security.

Cloudbet comments on Stake.com hack: Crypto world cannot ignore safety concerns
https://www.gamblinginsider.com/news/22378/cloudbet-comments-on-stakecom-hack-crypto-world-cannot-ignore-safety-concerns

In Wake of Stake.com Hack, Cloudbet Reiterates Importance of Security Across Industry
https://europeangaming.eu/portal/latest-news/2023/09/05/142425/in-wake-of-stake-com-hack-cloudbet-reiterates-importance-of-security-across-industry/

So for sure they had been putting up some emphasis or relevance in speaking about security which its unlikely that they wont be able to see if ever
there's some breach.

[ralle14]

I use Cloudbet maybe once or twice a month, but I haven't received any email about Cloudbet leaking their entire account data. The blog post about the casino's security was the only recent stuff they released and Fatunad already provided links about it.

Maybe the leak is from another source because if it was from them, we should've received it as well, similar to how Stake leaked the account emails of their players several months ago, and other users would've raised the same issue starting last week.

[khaled0111]

I wish to express my gratitude for the prompt responses and valuable insights shared. I would like to clarify the nature of the alert I received on my iPhone. This alert was generated by a built-in feature that detects if credentials stored in the password manager are part of a data leak. The specific message conveyed was:
"This password appeared in a data leak, which puts this account at high risk of compromise. You should change your password immediately."

Thank you for the clarification, now it makes more sense!
The worning you received has nothing to do with Cloudbet. It doesn't mean Cloudbet has been hacked or there is a breach or anything like that.
It only means that your password is weak or it appears in one of the leaked databases.
You can enter your password here to see if it was exposed in any of the known breaches:
https://haveibeenpwned.com/Passwords

[Baofeng]

I also conducted some research and discovered that Cloudbet experienced a hack back in 2013 or around that time. However, it's worth mentioning that I wasn't a user of their platform at that point in time. Given this historical incident, it does seem somewhat peculiar that they would make public statements regarding the stake.com hack while potentially having their own data leak issues concealed.

Did make some search but i didnt find out any information about hacking incident or leaked information or exploits on Cloudbet but it not shocking if ever there are alerts that you have
received on an email which you do only solely use for such platform which it would really be giving out that kind of impression that there might be some leak or exploit happening.
What actually those alerts that you are pertaining? Accessed on a new device? Trying to log in or making some withdrawal request on? Since you havent been able to specify.

Knowing cloudbet do even make out some comments or insights about security.

Cloudbet comments on Stake.com hack: Crypto world cannot ignore safety concerns
https://www.gamblinginsider.com/news/22378/cloudbet-comments-on-stakecom-hack-crypto-world-cannot-ignore-safety-concerns

In Wake of Stake.com Hack, Cloudbet Reiterates Importance of Security Across Industry
https://europeangaming.eu/portal/latest-news/2023/09/05/142425/in-wake-of-stake-com-hack-cloudbet-reiterates-importance-of-security-across-industry/

So for sure they had been putting up some emphasis or relevance in speaking about security which its unlikely that they wont be able to see if ever
there's some breach.

Most likely it's because they are competitor and they want to stressed that they priority security and perhaps assuring their customers that there will be no hacks or breach on their platform. So it's not peculiar it's just how competition works in any industry.

As for their breach or what really happen to them, we really don't know unless they acknowledge it, simply as that.

Or more customers coming out and telling us about the said leak.

[dothebeats]

Upon reading the progression of this thread, it appears that you may have misunderstood the message you received. It has nothing to do with Cloudbet being hacked; it's just that they are reiterating that your password may have been compromised. But even still, if I haven't confirmed the source of the message, I wouldn't click any link and would move forward with just checking the website myself.

With the amount of hacks going around, it's great that these casinos have the time to do a SMS or email blast. They're just looking out for your safety, after all.

[Wexnident]

I wish to express my gratitude for the prompt responses and valuable insights shared. I would like to clarify the nature of the alert I received on my iPhone. This alert was generated by a built-in feature that detects if credentials stored in the password manager are part of a data leak. The specific message conveyed was:
"This password appeared in a data leak, which puts this account at high risk of compromise. You should change your password immediately."

In response to the situation, I would like to emphasize the following points:

I have always utilized unique and distinct passwords for each of my online accounts, including my Cloudbet account.
The email address in question, which received this alert, has solely been used for the purpose

Doesn't that mean it's your password only, and not necessarily your Cloudbet account? I'm not familiar with the iPhone thingy (never used one), but I reckon they just used a large text file of hacked passwords then hashed it and checked if it matched your account (wait isn't that basically brute forcing and illegal?). I reckon you can just change your account password imo.

In reference to Curacao, I've done my fair bit in the past and they're bad, yes but reputable nonetheless (I still have no idea how that happened). In case of breaches like this though, I don't think Curacao has any intensive background checks on casinos under their license, they're usually just submissions of legal documents and permits plus some reputation checks. Not necessarily the best place I'd use as a reference if a site is data secure or not.

[gunhell16]

So far, I haven't seen Cloudbet hacked in this industry; instead, it still has a good reputation in the crypto gambling business. And the only thing I saw was that Cloudbet reminded me when there was a hacking of stakes of around 41 million dollars, which is what Cloudbet said, which can be seen below.

https://www.gamblinginsider.com/news/22378/cloudbet-comments-on-stakecom-hack-crypto-world-cannot-ignore-safety-concerns

Upon reading the progression of this thread, it appears that you may have misunderstood the message you received. It has nothing to do with Cloudbet being hacked; it's just that they are reiterating that your password may have been compromised. But even still, if I haven't confirmed the source of the message, I wouldn't click any link and would move forward with just checking the website myself.

With the amount of hacks going around, it's great that these casinos have the time to do a SMS or email blast. They're just looking out for your safety, after all.

That's what I'm wondering: cloudbet has nothing to do with the hacking issue, and I don't understand why cloudbet was hacked. that question. It is clear from the article that stakes are the issue with the hacking scandal.

[Outhue]

Isn't cloudbet the one advising Stake casino to revisit their security measures weeks ago? It's like they are passing this warning to all online casinos, I read somewhere on my phone where they said...

The Cloudbet spokesperson continues: “We are firm believers that crypto is pioneering an exciting new world of financial freedom, and that gaming and betting can help lead that effort.

“But we also believe that in order for us to realise that world, we have to put security at the front line of crypto.

“No matter how flashy and glamorous the Premier League is, players aren’t safe to play without some very serious on-field security.”

As per my deep research, I haven't seen a single complain about the Cloudbet platform, it does seem like they take security issues very serious, I think the only way for online casinos to be ahead of hackers is to always revisit their security measures, this is also why Binance security is very strong,  always update and add more measures to the system, if you rely on your security and failed to check always, you won't know when hackers will find a vulnerable door.

Back to the issue OP is facing, not all alarming notifications are real, so be careful with them, scammers can send you notification that there is some data leak and you are hereby given a link to update your information...

Find out the real CloudBet email address, get in touch with the team to verify before even clicking on any links, most times, scammers send all various of bad emails to your inbox, be careful with emails.

[Zlantann]

Upon reading the progression of this thread, it appears that you may have misunderstood the message you received. It has nothing to do with Cloudbet being hacked; it's just that they are reiterating that your password may have been compromised. But even still, if I haven't confirmed the source of the message, I wouldn't click any link and would move forward with just checking the website myself.

With the amount of hacks going around, it's great that these casinos have the time to do an SMS or email blast. They're just looking out for your safety, after all.

OP you are not wrong to ask this question on the forum but it would have been appropriate to do a little research about the message and if possible contact the customer service of Cloudbet for more information. This forum is viewed by millions and this post can lead to tension among the casino users. These casinos spend so much money building their reputation, but news like this can reduce it. The Stake hack is still fresh in the crypto casino space, another hack might have a huge gloom-ridden impact on the industry.

[Solosanz]

OP you are not wrong to ask this question on the forum but it would have been appropriate to do a little research about the message and if possible contact the customer service of Cloudbet for more information. This forum is viewed by millions and this post can lead to tension among the casino users. These casinos spend so much money building their reputation, but news like this can reduce it. The Stake hack is still fresh in the crypto casino space, another hack might have a huge gloom-ridden impact on the industry.

No, this kind thread will not reduce or destroy Couldbet's reputation because this non sense accusation where the @OP has no proof if Cloudbet really got hacked. He accuse Cloudbet because he get notification if the password has a potential data leak, when we're don't know everything that the @OP use his phone.

If he click a random link, visiting http site, claiming airdrop, joining a bounty or anything that not safe, that was the cause, not because Cloudbet got hacked.

[Mr. Magkaisa]

         -     I don't understand, OP, why you made cloudbet a topic in a question. So in doing my research, I didn't see Loubet having any serious issues before.

But among other well-known casinos that have experience in the hacking scandal, the only ones I know of are stakes, cryptogames, duelbits, and others on the forum platform that are active here.

And also in agreement with the others who gave you a reaction, OP, Stakes recently had a hacking issue, and Cloufbet is very far from the problem. Instead, it reminded the customers.

[pascal33]

You only receive it if your password is saved in iphone password manager. Only then can they detect the data leak credentials. There was no email received it was Iphone built-in feature monitoring data leaks.

I use Cloudbet maybe once or twice a month, but I haven't received any email about Cloudbet leaking their entire account data. The blog post about the casino's security was the only recent stuff they released and Fatunad already provided links about it.

Maybe the leak is from another source because if it was from them, we should've received it as well, similar to how Stake leaked the account emails of their players several months ago, and other users would've raised the same issue starting last week.

[pascal33]

It has everything to do with Cloudbet

-The email was only used for the purpose of using Cloudbet
-The account has been created a few months ago


Cloudbet has already been hacked in the past but I was not a user then.

Upon reading the progression of this thread, it appears that you may have misunderstood the message you received. It has nothing to do with Cloudbet being hacked; it's just that they are reiterating that your password may have been compromised. But even still, if I haven't confirmed the source of the message, I wouldn't click any link and would move forward with just checking the website myself.

With the amount of hacks going around, it's great that these casinos have the time to do a SMS or email blast. They're just looking out for your safety, after all.

[btc_angela]

Upon reading the progression of this thread, it appears that you may have misunderstood the message you received. It has nothing to do with Cloudbet being hacked; it's just that they are reiterating that your password may have been compromised. But even still, if I haven't confirmed the source of the message, I wouldn't click any link and would move forward with just checking the website myself.

With the amount of hacks going around, it's great that these casinos have the time to do a SMS or email blast. They're just looking out for your safety, after all.

Yes, maybe Clouldbet just wanted to remain everyone after the incident on Stake that we should take care of our accounts, revisit everything, change password or even update our securities like 2FA and any other form.

So it's good to hear that and hopefully the OP will take this as a positive measures as well.

Because we will never know that we might be the next target as it seems that criminals are ramping up their activities, online or land base casinos.

[Hatchy]

I wish to express my gratitude for the prompt responses and valuable insights shared. I would like to clarify the nature of the alert I received on my iPhone. This alert was generated by a built-in feature that detects if credentials stored in the password manager are part of a data leak. The specific message conveyed was:
"This password appeared in a data leak, which puts this account at high risk of compromise. You should change your password immediately."
In response to the situation, I would like to emphasize the following points:
I have always utilized unique and distinct passwords for each of my online accounts, including my Cloudbet account.
The email address in question, which received this alert, has solely been used for the purpose

That's why it's good to verify some claims before making them out to the public. In one way you were about damaging the reputation of that casino on the other hand, it's actually nice that you were informed on time about the data leaks as such could give hackers a way into your account. Now I think it would be proper for you to increase you password security or rather change it totally to a new one as it already informed you about some data leaks

[blockman]

It seems that there's now a clarity on what you really receive. But I just want to reiterate some things about these emails that we receive.
If there's no official announcement from then, that's like someone is spoofing as Cloudbet and has taken the credentials or email of their customers and trying to phish you.
This happens not just in casinos but almost in every service where your email has potentially been leaked or hacked and whatever you're receiving is just an email and phishing attempt from theirs. If there's a link attached at the end of the email, don't click it and check first the link if it's safe or a link directing you to visit the phishing form.