Innosilicon t2th+not hashing

[Mtplig]

Hello!
I have a innosilicon t2th+ that is not hashing. I set the pool and worker and it only says updating settings. I leave it on for about 2hours and it does not go past through that setting. It also does not appear on the pool. I have tried resetting it with no improvement. Anyone knows what is wrong?

[BitMaxz]

Have you tried to update the firmware to the latest firmware?
If not try it first but the problem is the firmware is no longer available in Innosilicon support you can try to contact them through their email to request for latest firmware.

Here's the email: sales@innosilicon.com.cn

[Mtplig]

Ok thanks. I did check on their website but there are no updates. I sent an email to them. I did find some firmware on the web but it’s risky stuff

[BitMaxz]

Ok thanks. I did check on their website but there are no updates. I sent an email to them. I did find some firmware on the web but it’s risky stuff

Where did you find the firmware? Did you find them on the Innosilicon website?
If you find a firmware make sure the firmware is for t2th+ but if it's a random firmware don't use it because flashing a random firmware to this unit can brick a program and unable to flash it back to stock firmware be careful.

[Mtplig]

Ok thanks. I did check on their website but there are no updates. I sent an email to them. I did find some firmware on the web but it’s risky stuff

Where did you find the firmware? Did you find them on the Innosilicon website?
If you find a firmware make sure the firmware is for t2th+ but if it's a random firmware don't use it because flashing a random firmware to this unit can brick a program and unable to flash it back to stock firmware be careful.

No I found external of innosilicon website. So it can contain malicious virus

[ZeusBtc.com]

Hey,  you can download with confidence at ZeusBtc.com, these firmwares are from Innosilicon.
Innosilicon Miner Firmware Download | Zeus Mining

[Mtplig]

Hey,  you can download with confidence at ZeusBtc.com, these firmwares are from Innosilicon.
Innosilicon Miner Firmware Download | Zeus Mining

Ok thanks. I am going to try this out. Still have not recieved response from innosilicon

[Mtplig]

Hey,  you can download with confidence at ZeusBtc.com, these firmwares are from Innosilicon.
Innosilicon Miner Firmware Download | Zeus Mining

Ok thanks. I am going to try this out. Still have not recieved response from innosilicon

Hello.
I tried to upgrade the firmware and it says on status: Failure
I tried upgrading on the miner web page

[BitMaxz]

I tried to upgrade the firmware and it says on status: Failure
I tried upgrading on the miner web page

Check carefully the firmware you are trying to flash t2th+ does have two different firmware the Soc and G19 firmware.

Check the miner's dashboard under overview you should see the controller's version if it's g19 or Soc. Or check the control board directly there is a G19 or Soc version written on the control board.

[Mtplig]

I tried to upgrade the firmware and it says on status: Failure
I tried upgrading on the miner web page

Check carefully the firmware you are trying to flash t2th+ does have two different firmware the Soc and G19 firmware.

Check the miner's dashboard under overview you should see the controller's version if it's g19 or Soc. Or check the control board directly there is a G19 or Soc version written on the control board.

Yes. I managed to install the soc version. But it’s still not mining. It stays at the status page and never shows the hashrate, fan speed etc. I have left it running for about 2 hours now and does not appear on the pool also. What can I do more?

[BitMaxz]

Yes. I managed to install the soc version. But it’s still not mining. It stays at the status page and never shows the hashrate, fan speed etc. I have left it running for about 2 hours now and does not appear on the pool also. What can I do more?

Would you mind to tell us where or what pool you mine you might be configuring the pool incorrectly extra spaces can cause to miner not to work properly.

If its setup fine then can you share the logs here so that we can analyze the issue

[Mtplig]

Yes. I managed to install the soc version. But it’s still not mining. It stays at the status page and never shows the hashrate, fan speed etc. I have left it running for about 2 hours now and does not appear on the pool also. What can I do more?

Would you mind to tell us where or what pool you mine you might be configuring the pool incorrectly extra spaces can cause to miner not to work properly.

If its setup fine then can you share the logs here so that we can analyze the issue

Ok thanks for the help!
When I set to factory settings it goes to the factory pool but that way it also does not hash. Later I will turn it on again and send the log

[Mtplig]

Yes. I managed to install the soc version. But it’s still not mining. It stays at the status page and never shows the hashrate, fan speed etc. I have left it running for about 2 hours now and does not appear on the pool also. What can I do more?

Would you mind to tell us where or what pool you mine you might be configuring the pool incorrectly extra spaces can cause to miner not to work properly.

If its setup fine then can you share the logs here so that we can analyze the issue

How can I get the logs?

[BitMaxz]

How can I get the logs?

I don't know exactly how but if you can access the IP would you mind adding this after you type the IP on the browser "/logs" without the double quote.

Sample 192.168.90.4/logs
Then post here with the insert code tag.

[Mtplig]

How can I get the logs?

I don't know exactly how but if you can access the IP would you mind adding this after you type the IP on the browser "/logs" without the double quote.

Sample 192.168.90.4/logs
Then post here with the insert code tag.

I installed the innomonitor and managed to find error code 35

[ZeusBtc.com]

Error code 35 means the power output is abnormal and the power supply and control board need to be checked. You can view more explanations and troubleshooting of Innosilicon error codes here.