Sportbet.one just stole $5k usd from me

[lothian]

What happened::
Hey BTC talk, first time poster here.

I've been lurking for a while and signed up to a few crypto casinos thanks to the lovely help from people on here. One such site recommended was the domain sportbet.one.

They had a welcome bonus to which i deposited 0.3 eth (around $500) and received 125% on top. I had to wager this X amount of times which I completed last night. It was almost exclusively done on the sports book, at their odds.

Today i woke up to find my bonus had been cancelled (after I'd wagered the required amount). I went on live chat and they said management had cited the following terms:
1. No minimal risk betting
2. No more than 1 account per person/Ip etc
3. No more than 1 bonus per person/Ip etc

I asked them what I'd actually done, and they just kept repeating the above. Apparently I've broken all of these terms!

Firsty, I don't even know what on earth minimal risk betting is. I was placing 1 bet on a match/game, then another on another game etc, so that is just outright false.

Secondly, I've never had an account with these guys as I was only made aware of them about a week ago.

Thirdly, it's convenient they waited for me to spin up my balance before cancelling the bonus fraudlently!

My ending balance was around $5,500, so they've stoled $5k USD from me for absolutely no reason. It's outright fraud.

Does anybody know what I can do in this situation? I know they are unregulated, but are there any means I can sue the owners? As I can't find any information on them anywhere but I'm willing to take this right until the end if so. This is actually a criminal offence.

Please, any help would be appreciated guys and gals!

https://gyazo.com/36c2425f093657035a4be44bf22a1905
https://gyazo.com/c6f894fa09f5c140247162ec2c32ddb6

Scammers Profile Link:
http://www.sportbet.one

Reference Link:
https://gyazo.com/36c2425f093657035a4be44bf22a1905
https://gyazo.com/c6f894fa09f5c140247162ec2c32ddb6

Amount Scammed:
$5,000 USD

Payment Method:
ETH

Proof of Payment:
https://gyazo.com/0212dc1c77355b4762c45d9c079d2c9b

PM/Chat Logs:
Conveniently chat has been disabled on my account and I cannot contact them now

Additional Notes:

[acroman08]

on their website, they show that they have a license, you can try to report a complaint against them to their licensor, just make sure you have evidence disproving their claims. regarding evidence, would you mind posting screenshots of the conversation you've had with their support? it's to give more context to the issue and to show what exactly the support and you have said. As for suing the online casino owner/s, I am not entirely sure if you can, but if you are serious about suing them it would be better to ask a lawyer for legal advice.

they have an ANN thread here in the forum and their representative seems to be posting and was also online yesterday, I've sent the representative a PM informing him about this thread, perhaps he is able to give more detail regarding the issue.

[lothian]

on their website, they show that they have a license, you can try to report a complaint against them to their licensor, just make sure you have evidence disproving their claims. regarding evidence, would you mind posting screenshots of the conversation you've had with their support? it's to give more context to the issue and to show what exactly the support and you have said. As for suing the online casino owner/s, I am not entirely sure if you can, but if you are serious about suing them it would be better to ask a lawyer for legal advice.

they have an ANN thread here in the forum and their representative seems to be posting and was also online yesterday, I've sent the representative a PM informing him about this thread, perhaps he is able to give more detail regarding the issue.

Thank you so much for the response.

Live chat has been disabled on my account - however I can still access LC when logged out and incognito (lol).

I didn't screenshot original chat but I have sent them an email, asking for a response, so I will update this thread when they reply.

I will also look into their license. Seems to be Mwali though, so not sure how much bearing complaining to them will have but still worth a try.

What I'd really like to do is to find out information about the owners and pursue them legally. I will get in touch with my local law firm on Monday and keep you guys posted.

[DireWolfM14]

sportbet.one

Look at my signature.  See any coincidences?  Not one person on this forum has ever heard of sportbet dot one, so no, you were not recommended to that site by anyone here.  It's obviously an imposter site, attempting to scam would be clients of the legitimate casino in my signature.

Sorry for your loss, but you've been tricked by a scammer.

[JeromeTash]

You said you deposited 0.3 ETH, which is approximately $500. I am trying to understand, how does the amount get to $5,000?

I am not going to share the links of the threads here, but if you look around, there are so many scam accusation and complaints about that casino. I still don't understand how you ended up using their service?

Anyway, here is a start

They do you a thread and representative in this forum

Thread --> ⚽️ SportBet.one - decentralized sports-betting platform ⚽️
Representative --> SportBet.one

OP maybe you can PM the representative to explain what's going on, though they haven't been active for a while.

I am going to notify them about this scam accusation in their thread, and we see how they can solve this problem. Meanwhile, you can also send PM.

[Saint-loup]

Look at my signature.  See any coincidences?  Not one person on this forum has ever heard of sportbet dot one, so no, you were not recommended to that site by anyone here.  It's obviously an imposter site, attempting to scam would be clients of the legitimate casino in my signature.

Sorry for your loss, but you've been tricked by a scammer.

I wouldn't say it's a famous sportsbook but saying they are not known by anyone here is not right, they have an ANN thread here since 4 years and they have already sponsored few pools afaik, other guys from this thread seem to know them. It's one of the first decentralized sportsbook, maybe the first one actually, you can bet there without opening an account if you want, directly from your wallet, without any way to lock your funds unlike traditional bookmakers, if you use this feature. I don't know if they are scamming OP here, but saying they are just impersonating "sportsbet.io" since 2018 is a little bit unfair IMO.  

[holydarkness]

You said you deposited 0.3 ETH, which is approximately $500. I am trying to understand, how does the amount get to $5,000?

[...]

I am going to notify them about this scam accusation in their thread, and we see how they can solve this problem. Meanwhile, you can also send PM.

Winning? LOL.

Anyway, in all seriousness, I assume you've send them a PM notifying and inviting them here? On that case, I'll refrain from PMing them too to avoid flooding their inbox.

[...] I don't know if they are scamming OP here, but saying they are just impersonating "sportsbet.io" since 2018 is a little bit unfair IMO. 

I believe it's a small misunderstanding, DireWolf has no intention of harm, he just missed that there's a platform with a quite similar name to the one that's quite established, and he's just being cautious if that's an impersonating website.

[DireWolfM14]

I wouldn't say it's a famous sportsbook but saying they are not known by anyone here is not right, they have an ANN thread here since 4 years and they have already sponsored few pools afaik, other guys from this thread seem to know them. It's one of the first decentralized sportsbook, maybe the first one actually, you can bet there without opening an account if you want, directly from your wallet, without any way to lock your funds unlike traditional bookmakers, if you use this feature. I don't know if they are scamming OP here, but saying they are just impersonating "sportsbet.io" since 2018 is a little bit unfair IMO.  

Thanks for the correction.  The look of their website doesn't exactly convince me that they're not attempting to impersonate Sportsbet.io, but the fact that they've been around for 4 years and this is the first complaint I've heard about them does lend them some credibility.

I believe it's a small misunderstanding, DireWolf has no intention of harm, he just missed that there's a platform with a quite similar name to the one that's quite established, and he's just being cautious if that's an impersonating website.

It was indeed a misunderstanding on my part, but I don't think Saint-loup meant to insinuate anything by his comment, merely providing a correction.  At least that's how I took it.

[bitbollo]

what they mean exactly with this phrase on their website?
"Sportbet.one is the first decentralized crypto sportsbook and casino"?
It seems more a bait and not a real feature of the gambling site. For sure isn't the first (WAGERR). For sure isn't decentralized at least I can't understand how they can operate a decentralized sportsbook/casino.
@OP Of course if your funds have been seized it means that something isn't working right despite their claim.

[holydarkness]

what they mean exactly with this phrase on their website?
"Sportbet.one is the first decentralized crypto sportsbook and casino"?
It seems more a bait and not a real feature of the gambling site. For sure isn't the first (WAGERR). For sure isn't decentralized at least I can't understand how they can operate a decentralized sportsbook/casino.
@OP Of course if your funds have been seized it means that something isn't working right despite their claim.

They actually do offer a decentralized option. As for how OP's fund being confiscated despite their claim of being decentralized, thus the funds should be directly from their wallet, not deposited into the platform, I believe it's because OP use the traditional option, as proven by the bonus being provided [it's offered to the traditional method, not the decentralized one] and becoming the root of his problem

[CryptSafe]

Did you take out time reading their terms and conditions before engaging with them? I checked and can not find this casino here which would have made it possible to  communicate with them easily through their representative. For the first time I have heard about this casino and I did check and it seems they have been running for a long time without any complaints which have increased my curiosity towards them. I think they should try make an entry here.

Edit***  I just noticed the presence of this casino of lately and I must say they are very much active as I saw a response from their representative below against my initial thoughts about them.

[SportBet.one]

Hi guys. To clarify the situation, the topic starter violated several bonus rules https://sportbet.one/rules/bonus:

1. All customer offers are limited to one per person, family, household address, email address, telephone number, IP, or shared computer, e.g. public library or workplace.
- Our anti-fraud team detected that it wasn't his 1st try of bonus hunting.

2. Multiple accounts are not permitted. Creating more than one account with sportbet.one in order to claim any bonuses is deemed as bonus abuse and may result in confiscated funds.
- Our anti-fraud team detected that this player had several accounts on our sportsbook previously.

3. Minimal risk bets on any games (i.e. betting in proportions on different outcomes in the same round to create "action" with minimal risk) do not qualify for completing the wagering requirement. Examples of minimal risk bets include betting on red and black simultaneously in Roulette and betting player and banker simultaneously in Baccarat.
- The player made several bets on opposite outcomes.

So the bonus was canceled.

As I can see, several members asked about the decentralized nature of sportbet.one. The answer is yes, we are a decentralized platform on EOS blockchain. You can bet directly from EOS crypto wallets without registration and deposits. Considering the low adoption of web3 and EOS blockchain we have added the standard registration as well.

[Little Mouse]

Hi guys. To clarify the situation, the topic starter violated several bonus rules https://sportbet.one/rules/bonus:

OP seems to be a typical abuser as we often see here.
Thank you for the explanation. It increases the trust.

If I can remember correctly, you sponsored one of the IPL pools a few years back, didn't you?

[AHOYBRAUSE]

Hi guys. To clarify the situation, the topic starter violated several bonus rules https://sportbet.one/rules/bonus:

OP seems to be a typical abuser as we often see here.
Thank you for the explanation. It increases the trust.

If I can remember correctly, you sponsored one of the IPL pools a few years back, didn't you?

Just because this no name casino says he violated the terms you just believe them?
It seems pretty convenient to say he violated all 3 of the bonus terms, haha.

If the bonus was 125% of 500$, why did they cancel 5000$.

That is the problem with welcome bonus money anyway. They offer a "lucrative bonus" with insane rules to get these bonus available to withdraw. And even if you manage to complete the requested wager and whatever they might come and talk about some problems or violations.
If he is a bonus abuser he could have been flagged when he registered or latest when he claimed the bonus. But now, they wait if he loses the money and in case he wins they then start what we see now.

Basically they offer him a lose - lose situation, lose the deposit/bonus, get 0. Play through and get some profit, get 0. Freerolling the customer is the oldest page in the book for sites like this one.

[Little Mouse]

Just because this no name casino says he violated the terms you just believe them?

They are here for more than a few years. So called reputed casinos have a lot of scam accusations, shady activities while I have barely seen scam accusation on sportbet.one, why wouldn't I trust them?

[AHOYBRAUSE]

Just because this no name casino says he violated the terms you just believe them?

They are here for more than a few years. So called reputed casinos have a lot of scam accusations, shady activities while I have barely seen scam accusation on sportbet.one, why wouldn't I trust them?

Of course it's your good right to trust them.
There are no scam accusation against them because nobody heard of them, as you can see in this thread.
Their ANN is barely used for anything, 20 posts in 2 years, the representative almost never present in this forum.

So I would never see them as "trusted" just because nobody complained about them. They just don't have bitcointalk users playing there.

Also here: https://www.trustpilot.com/review/sportbet.one

[Little Mouse]

There are no scam accusation against them because nobody heard of them, as you can see in this thread.

You or other didn't hear about them doesn't mean on one. If I can remember correctly, there was more than 25 participants on the IPL pool they have sponsored. They had some good activities back then. Maybe not active for the last few months.
Anyway, I don't want to argue with you as you really have no idea about something you are talking about. Your motivation also seems a bit different than solving the issue.
End of discussion with you.

[stadus]

Just because this no name casino says he violated the terms you just believe them?

They are here for more than a few years. So called reputed casinos have a lot of scam accusations, shady activities while I have barely seen scam accusation on sportbet.one, why wouldn't I trust them?

At first glance, I thought it was sportsbet.io, and I would have reacted because I know they are a reputable gambling site. Regarding the site in question, which has a scam accusation, I thought they didn't exist on the forum. However, you mentioned it, so I was able to check the ANN thread. They started their ANN thread in 2019, so I must say they have been here for a long time.

As for the reply:

Hi guys. To clarify the situation, the topic starter violated several bonus rules https://sportbet.one/rules/bonus:

I am not sure if we are capable of verifying which one is telling the truth because transaction are only between the gambling site and the gambler.

[SmartGold01]

I think we have Sportbet.io how come about sportbet.one they aren't similar and where did you get that website from if I may asked op?
Well I don't really care to know where you found such site but my interest is that did you find the site here in the forum or you just google about it and you got a random site where you think is the right site. You didn't even watch carefully and you deposited started making use of them, maybe after you faces issue you come to announce about them of scamming you right?
Well I will say sorry for your experience but the both gambling site aren't the same all less they had a separate Ann or could you reach out to those who recommended you to the website, are they user here or did you get recommended from users here I will suggest to kindly list them here maybe we can question them.

Edit..

From few post of the official Sportbet.one and their explanation seems to be correct and op is at fault here maybe he was trying to be smart in terms of claiming the bonuses and the system detected his Ip.
I give up.

[holydarkness]

[...]

If the bonus was 125% of 500$, why did they cancel 5000$.

[...]

Because of their findings [#12] specified on point number 2, multi-acc, and 3, arbitration situations. It's written on their general rules that they reserve the right to void winnings for such violations. So, not only the bonus that was voided, the winning bets were also cancelled.