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Author Topic: Restricted on casino bonuses  (Read 704 times)
coupable
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October 02, 2023, 02:49:00 PM
 #61

If there is nothing preventing them from doing this according to the terms of use stipulated in the casino and to which the user confirmed his agreement while registering the account for the first time, then there is nothing that we can blame or blame a specific party for implementing these restrictions. A bonus is usually a reward to encourage more traffic to the casino or a reward for loyal users. Of course, this bonus should not become a source of loss for the casino, especially if one of the users is very lucky to benefit from it without affecting the deposited amount.
In general, I find that changing the platform is a sound option, hoping that the good luck will be repeated with other casinos.
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October 02, 2023, 02:53:22 PM
 #62

~snip~
I believe the message you have received is from Winz.io casino. Because, I haven't seen any other casinos to do that. yahoo62278 has already mentioned their name in his post, they have done it with a lot of users who were able to make profit from the casino. Even they force the users to complete the KYC verification if the user can manage to make profit through the bonuses.

I have similar experience on Winz.io casino. I'm not sure whether they disabled the bonuses for me or not, but I left the platform as they didn’t like that I was making profit there. They don't want their players to make profit continuously.

R


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October 02, 2023, 02:54:55 PM
 #63

It is normal that casinos do not want to see any gambler who can win in many gambling games.
That would certainly be a loss for the casino, especially if the gambler could win a lot of money because his great luck came to accompany him while he gambled.
But I agree with @OP that casinos can change their rules to make it more difficult to prevent gamblers who can win a lot of money, but that would give the impression that the casino is cheating against them.
But I'm happy to see that @OP has found another casino that can give him more attractive bonuses so that @OP can continue gambling at that casino.
Hopefully, @OP can also get his luck at the new casino to win a lot of money.

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October 02, 2023, 03:01:31 PM
 #64

Man you have opened the doors of heavens in that casino. There is nothing for you to play ahead on that casino and you made good move. If you invested so much on that casino then they have already gotten their bait during those times. Since they might have used it to pay other peeps, invest that money in investment portfolio, have some banking funds and much more to keep their casino stable. Nothing work without such strategies when it comes to giving instant payouts and finance managing.

You have a good move there. This definitely challenging for the casinos because they have to maintain players like you and if they don’t they will just lose it. I think it’s time for that casino to check their VIP programs and make it such way they also don’t lose anything and player also stays happy. Good luck for hunting next casino and their bonuses.
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October 02, 2023, 03:10:35 PM
 #65


This is my first time experiencing restrictions to a casino bonuses and other benefits for a loyal casino player. I become extremely lucky to this certain casino that makes me have a 20/20 winning percentage to all my deposit that ranging from 100% to 200% of my original deposit including the bonuses.

I'm expecting this restriction to happened to me since casino will surely doesn't allowed anyone consistently winning. I view this punishment as compliment since it's very rare to defeat a casino.

If you experience anything like this, then you must have been suspected of having illegal activities which is just a subtle warning to you that they have withdrawn any form of benefits for you to participate in while they are still running a check on the use of their gambling platform and your own personal profile or account with them, so if i were you, it's time for me to be more careful and vigilant before been knocked out of the house if found with anything further moves on same thing, careful observations have been made on your account henceforth and try not to byepass any of their rules.


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October 02, 2023, 03:45:18 PM
 #66

This bonus limitation seems to have happened several times and they also said the same thing but not sure if they also have the same problem with the same casino but the most important thing is that you have gained valuable experience here about not all casinos will give profit bonuses to their customers because casinos definitely don't want to lose in terms of "money" casinos will always do everything to limit customers from winning consistently.
Let's just say it's a bad day for you because we as gamblers won't always be lucky even though you say this isn't a problem for gamblers who are always lucky but behind luck there is always bad luck waiting so let's just say it's not your luck.
I think you said yourself to enjoy gambling for fun without expecting to win and what you said is like a wise message to yourself that you should not expect these bonuses and if you stop gambling and decide to trade it will not rule out the possibility of not taking risks because everything that makes money always has a risk behind it.

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October 02, 2023, 03:53:47 PM
 #67

But that casino is very unfair; they gave you a restriction, but you can still deposit with them. That's what I said; there is no reason for me to deposit on that platform because I was given a restriction. Maybe later, they will suddenly hold the money I deposit, and that is not likely to happen.

It’s really sounds unfair on the player side since they keep players when they are losing while kick them when they are already winning. BUT, They are business so they can choose who they can play with just like us changing casino that we want.

I myself will never deposit again on a casino that excludes me on all of their promotion since it’s a clear sign that they are already watching your profit. I will not be surprised if KYC and other form of account holding will applied on your account if you continue winning even without bonuses.

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October 02, 2023, 04:48:54 PM
 #68

I have a curiosity about you, are you only win in this casino and this is your first time your account get limit? what's about your experience when gamble in other casino?

I’m fairly new on this casino but this is the only casino which I have a very good winning rate since the beginning. This is my first time being limit by the casino since I normally don’t use bonus on my previous casino. But I have good winning percentage on other casino that’s why I decided to create this thread because it’s new to me being restricted just because I’m winning only on my record. I’m still lucky that they didn’t suspect me of any cheating due to my winning percentage since I’m only playing Blackjack.   Cheesy

~snip~
-

I have similar experience on Winz.io casino. I'm not sure whether they disabled the bonuses for me or not, but I left the platform as they didn’t like that I was making profit there. They don't want their players to make profit continuously.

I don’t want to name the casino to be fair with them since I respect their decision and as a sign of thanking them for profit. They have a very good bonus program too so I don’t want to discourage everyone here to play in their casino that’s why I hide the casino name.

Their wager free bonus feature makes them too strict on restricting user whenever they are winning too much. I believe they should just increase the difficulty of requirements instead of restricting users to the bonuses which they are using to attract new players for sign up.



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October 02, 2023, 04:57:29 PM
 #69

I am on your side that if the casino can not give the bonuses then why offer them? If a player wins repeatedly then he cannot be blamed. And if he cannot be blamed then he must be given his benefits. But in this case, the casino has taken a crooked path instead of going straight, which is not right. It is not right that the casino will restrict a loyal player.

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October 02, 2023, 05:41:58 PM
 #70

But that casino is very unfair; they gave you a restriction, but you can still deposit with them. That's what I said; there is no reason for me to deposit on that platform because I was given a restriction. Maybe later, they will suddenly hold the money I deposit, and that is not likely to happen.

It’s really sounds unfair on the player side since they keep players when they are losing while kick them when they are already winning. BUT, They are business so they can choose who they can play with just like us changing casino that we want.

I myself will never deposit again on a casino that excludes me on all of their promotion since it’s a clear sign that they are already watching your profit. I will not be surprised if KYC and other form of account holding will applied on your account if you continue winning even without bonuses.

they can do so because they have the control of what they want to happen in your account. in this case, it is up to the player if he will still continue to play in the casino or not.
but it means, they are reviewing your status and what kind of player you are inside their casino. which i thought is not very common to most casinos. if the OP is not happy anymore about such treatment, he can always hop to another casino, and see his luck on a new one. just make sure it is also reputable so he won't get rekt.

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October 02, 2023, 06:21:25 PM
 #71

I have seen this before. if you dont have a string feeling/connection to the casino it migth be better to go and look for another one. Who knows, maybe they want to play the brutal KYC game with you at some point going forward.
If you do however continue playing there, best of luck to you!

Yup, I'd also treat that as a red flag that they're changing their own rules on the go. If you can be messaged about new limitations via a sudden email, you can literally be told that some of your wins will not be counted or rolled back, or some money will be taken from your account because they seem to be illicit gains, or whatever. They can make up any story, like tell you that you've been logging to your account using an IP from a banned country, or that you have another account.
Just move on and don't let them get the upper hand because they'd love you to keep playing so they can eventually steal from you.

I'd fully understand if they've decided the bonuses aren't profitable for them and told you that they're ending the promotion, but they're continuing with it, just not allowing you to take part. That's shady.

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Hamphser
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October 02, 2023, 06:57:21 PM
 #72

But that casino is very unfair; they gave you a restriction, but you can still deposit with them. That's what I said; there is no reason for me to deposit on that platform because I was given a restriction. Maybe later, they will suddenly hold the money I deposit, and that is not likely to happen.

It’s really sounds unfair on the player side since they keep players when they are losing while kick them when they are already winning. BUT, They are business so they can choose who they can play with just like us changing casino that we want.

I myself will never deposit again on a casino that excludes me on all of their promotion since it’s a clear sign that they are already watching your profit. I will not be surprised if KYC and other form of account holding will applied on your account if you continue winning even without bonuses.

they can do so because they have the control of what they want to happen in your account. in this case, it is up to the player if he will still continue to play in the casino or not.
but it means, they are reviewing your status and what kind of player you are inside their casino. which i thought is not very common to most casinos. if the OP is not happy anymore about such treatment, he can always hop to another casino, and see his luck on a new one. just make sure it is also reputable so he won't get rekt.
If you are really that curious on whats the reason on which it is really just that very common thing or you could really be able to point out with just simply using your own common sense then its not really that needed

for you to find up some explaination on which you could really be able to know and find out on whats the actual reason on why youv'e been restricted which we know that gambling or betting platforms
doesnt really like into those gamblers who do have  that good winning rate or someone who do really bring up some damage into their business because of that good winning rate.
If you do find out that restriction then you do always have the choice whether you should really be questioning them or would really be just simply hopping into other
place and continue on betting.There's still lots of options on which we could really be able to take.

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coolcoinz
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October 02, 2023, 07:18:30 PM
 #73

Are you trying to hide the name of the casino, OP? Why is that? Are you afraid of being targeted by their staff?
We can do honest reviews here, but I understand if you want to keep playing there despite these restrictions and don't want to reveal the name for that reason.

Is coins.game the site we're talking about here?

IMO it's very strange for a casino to not accuse a player of illicit behavior and restrict him without any reason.

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October 02, 2023, 09:33:36 PM
 #74


This is my first time experiencing restrictions to a casino bonuses and other benefits for a loyal casino player. I become extremely lucky to this certain casino that makes me have a 20/20 winning percentage to all my deposit that ranging from 100% to 200% of my original deposit including the bonuses.

I'm expecting this restriction to happened to me since casino will surely doesn't allowed anyone consistently winning. I view this punishment as compliment since it's very rare to defeat a casino.

Playing without any VIP and bonus benefits on a casino is pretty dull because this feature gives player extra boost to our profitability. I decided to leave the casino and register to new one that gives me bonus. I'm just curious on why casino offer a bonus that they can't handle once user keeps winning using this. They can adjust the requirements to make it more competitive instead of removing all the benefits to user just because he keeps winning. It's not player problem if he is very lucky.

Sharing this experience to be an eye opener that we can't have a consistent profit on a casino without being restricted. Just enjoy the game and don't focus much on profit. In the end, I decided to just focus on trading and rest on gambling.

Going through this thread, I was just laughing althrough. How on earth do you give bonuses you know you cannot continue to sustain. I believe  you're not the only one that was sent this kind of message, they must have sent it to a lot of their customers because they are running into losses, why not just like you rightly said, adjust the bonus system at least not hundred percent maybe 20%  or 50% of every win.

They've understood that if they continue with that high marginal percentage they will continue to run into losses which is not good for the casino business, like they've said to you, you can win your normally stake win, but forget about bonuses. But In my years of gambling, I haven't come across such message sent to me by casino neither have I experienced such level of bonus percentage.

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October 02, 2023, 09:47:37 PM
 #75

Are you trying to hide the name of the casino, OP? Why is that? Are you afraid of being targeted by their staff?
We can do honest reviews here, but I understand if you want to keep playing there despite these restrictions and don't want to reveal the name for that reason.

Is coins.game the site we're talking about here?

IMO it's very strange for a casino to not accuse a player of illicit behavior and restrict him without any reason.
Better to tell the name of the platform so that at least the community does know on which site does have that kind of behavior and must be avoided but its true that it is really that unlikely
for a casino to make out restrictions on someone or into their players unless if there would be some issues or violations then most likely this one would be applied but if there's none then its
odd on taking up such decision. It would really be that  good if the casino name would really be that mentioned so that the community would be wary that this is what their standard is
on the time that you do have some good winning rate and able to take advantage with their bonuses.

R


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October 02, 2023, 09:54:29 PM
 #76

I don't think you won alot of cash like most people would think.. I think you closed Thier borderline; every casino have got Thier T/C's( I keep saying this motherfucker) don't you get to read for yourself just so you avoid mishaps like this??.. you've not seen a notice like that cus you haven't actually messed with them just the way you did this time around...
On the other hand, the casino might not entirely be honest to fulfill Thier promises; afterall, if I may ask, why did you blur out Thier brandname?! Aren't you supposed to expose them so others can learn to avoid too?lol

Sandra 🧑‍🦰



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suzanne5223
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October 02, 2023, 11:04:04 PM
 #77

[snip]

This is my first time experiencing restrictions to a casino bonuses and other benefits for a loyal casino player. I become extremely lucky to this certain casino that makes me have a 20/20 winning percentage to all my deposit that ranging from 100% to 200% of my original deposit including the bonuses.

I'm expecting this restriction to happened to me since casino will surely doesn't allowed anyone consistently winning. I view this punishment as compliment since it's very rare to defeat a casino.
From my own perspective, the was casino fair to you for restricting all loyalty bonuses and I think it is just their own way of doing the house will always win.
If it's one of those shady casinos the story would have changed cause your account will be locked with a lame excuse since you were able to make a 20/20 winning percentage.
If I know this casino will gladly make use of it.


Eureka_07
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October 02, 2023, 11:54:36 PM
 #78

<snip>
Playing without any VIP and bonus benefits on a casino is pretty dull because this feature gives player extra boost to our profitability. I decided to leave the casino and register to new one that gives me bonus. I'm just curious on why casino offer a bonus that they can't handle once user keeps winning using this. They can adjust the requirements to make it more competitive instead of removing all the benefits to user just because he keeps winning. It's not player problem if he is very lucky.
-
That's fantastic luck! What were the conditions for you to withdraw those winnings?

Have you considered negotiating or perhaps accepting a few "competitive challenges" in exchange for lifting the bonus restrictions on your account? Maybe a larger wagering requirements on your bonus winnings... but as we know, that comes with its own advantages and disadvantages. Alternatively, you could explore the option of switching to another reputable casino if you're keen on playing with a bonus. Congratulations on your winnings, and I'd love to hear what decision you've made between these two if you happen to choose between them. Good luck!

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October 03, 2023, 12:16:04 AM
 #79

I've heard of almost similar cases in the past where a customer of a particular casino was denied of bonuses simply because his winnings were so much and just as we all know that most times, the casino is always programmed to have a more winning edge than the player and since they're in business, it is always painful to them, seeing a player making consistent winnings from them and maybe sure player isn't really needed by them and rather than not letting you gamble or play on their platform, they simply make your stay not worth it and you end up giving up as op did.

Op your case isn't the first one and I wouldn't advice you to give you if you want to keep hurting the, then you should keep playing and always try to keep winning.

R


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Hirose UK
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October 03, 2023, 06:27:36 AM
 #80

Yes it all about business and the casino doesn't want its customers to profit more often from each win and can have bonuses that might make the casino have to spend more money but actually an incident like this should not happen because after all he has actively spent money on it bet at the casino even though he won more often.
Several other cases are also presented here including accounts being restricted due to customers continuously getting big wins almost as OP conveys here.
We can say that it shouldn't happen but we don't know what's in the mind of the casino owners and their staff. If someone seems to be consistently winning and that's likely ruining their business even if the impact isn't going to be a lot, they're going to stop it no matter what if it's likely draining their funds even with the tiniest amount that it can. So, if there are some situations like this and we're reading their stories, it's not a new story anymore.
It is true that this should not happen because it has an impact on the casino business they run and has the potential to make more customers leave the casino and look for other places that can provide more benefits without such bonus restrictions.
But the casino should provide information or clarity regarding these restrictions so that we as customers can also accept or at least not think negatively of the casino we use.

The regular winnings of just one or two gamblers will never drain the casino funds even if it is fairly large amount as long as the casino has enough active customers because of the number of gamblers who are able to win only a small portion after all every gambler and winnings will return to the casino another time.

However it seems that what he experienced is not completely limited continuously because there will be facilities provided by the casino so that he can deposit another amount of money and bet there.
If he really feels unreliable he can use another casino that has a good reputation and is trustworthy but of course he won't be as lucky when he uses casino that gives him email messages regarding that account.
He's still allowed to gamble and keep playing with that casino but that's not the case, the case is that he's already limited with the promos and he can no longer participate in it. The joy is still there because it seems that he's given mercy by that casino but if he's into promos and giveaways, that's not going to suffice his enjoyment even if he's still allowed to gamble there. The gambling experience is just completely different because of that incident.
That with these restrictions maybe he will only be able to deposit and play without being able to get number of bonus benefits from the promotions given by the casino but that not big problem because there are still quite lot of big trusted casinos out there that he can use and may be able to provide more decent promotional bonuses.

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