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Author Topic: Restricted on casino bonuses  (Read 692 times)
Reatim
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October 04, 2023, 11:16:02 AM
 #101


This is my first time experiencing restrictions to a casino bonuses and other benefits for a loyal casino player. I become extremely lucky to this certain casino that makes me have a 20/20 winning percentage to all my deposit that ranging from 100% to 200% of my original deposit including the bonuses.

I'm expecting this restriction to happened to me since casino will surely doesn't allowed anyone consistently winning. I view this punishment as compliment since it's very rare to defeat a casino.

Playing without any VIP and bonus benefits on a casino is pretty dull because this feature gives player extra boost to our profitability. I decided to leave the casino and register to new one that gives me bonus. I'm just curious on why casino offer a bonus that they can't handle once user keeps winning using this. They can adjust the requirements to make it more competitive instead of removing all the benefits to user just because he keeps winning. It's not player problem if he is very lucky.

Sharing this experience to be an eye opener that we can't have a consistent profit on a casino without being restricted. Just enjoy the game and don't focus much on profit. In the end, I decided to just focus on trading and rest on gambling.

In this case, the casino logic is very simple and justified from a practical point of view. Initially, loyalty bonuses are provided for all new players (for example, freerolls), later VIP levels are established based on the amount of deposited funds. In your case, the ratio of the casino's net gaming revenue to your deposits showed a negative or close to it result. And since bonuses (actually a loss for the casino) are also taken into account when calculating net gaming revenue, they were canceled for you.
actually the system is generated for this kind of luck from a gambler that they will automatically cut all the favors if the computer detected something that they will never bring them profit.
maybe this is a clear example of us telling that no one will continue winning against casino sites.


In OP case, he was restricted and i believe he must have made a violation that lead to that decision from the casino or rather, he might have exhausted all the acrued bonuses assigned and remain ineligible for more participation, this also happens in some cases.
Violation mate? wrong that is the process or the system that made him banned from the event because of His continues winning that hate by the casino.









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October 04, 2023, 11:31:19 AM
 #102

Such casinos are not worth patronage if they could do this to a loyal member that has long been with them just for the fact that the member keeps winning back to back and they decided to restrict that member from bonus does not make any sense.

Guess what, Almost all crypto casino can or will do this if you happened that you keep winning using their bonuses that’s why there’s a short line on their ToS that they have the right to exclude or terminate all existing bonuses on your account without further explanation.

This is when transparency comes into play. I am beginning to believe that most at times casino intentionally do this just to get traffic to their casino. They do not state their terms and conditions clear without much explanations and want members to abide without questioning the authenticity of such conditions.

Any casino that does shot her member from bonuses is just not sincere and straight forward. I think for such a casino to do that then they are facing financial challenges which should be a caution to such decision and should warrant questioning from informed members.

This is surely not professional for players but we don’t have a choice than to accept that not unless we have pending balance which casino is holding due this bonus win. This same scenario when casino ask as KYC despite they didn’t mention definite time when they will ask, It’s either still continue by following casino decision or just leave it.
Off a truth we have no choice than to play along because we already signed and agreed to their ToS and this they use as a bait to hold members down in other not to act rashly against them when they decide to put up with some funny act of theirs. OP should have mention the casino for us to know who they are.

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October 04, 2023, 12:37:39 PM
 #103

This is what I dislike most with casinos, such as this one is not worth using anymore, just change casinos with the same or similar service and try to replicate this luck you defined. The moment I was reading what you wrote, I suspected that it might be your luck shining that caused this restriction, and lo and behold, you made mention of it. This is not a fair casino and it's not worth using since they cannot guarantee you the service others are benefiting.

It's still good that they didn't delay your withdrawal, after all, it's still about bonus denial, so you should weigh your options around it.
Any casino would never sustain their business if they are always defeated by the players. Once they notice that they are always at the losing end, surely they will find ways on how to protect their business even to the extent of putting restrictions to their loyal players. It’s always expected by the way even if we resort to thinking that what they did is not fair and very harsh to their loyal players. So it’s either you stay to their casino and follow their rules, or find another reputable casino that you can play games fairly.
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October 04, 2023, 05:35:07 PM
 #104

In this case, the casino logic is very simple and justified from a practical point of view. Initially, loyalty bonuses are provided for all new players (for example, freerolls), later VIP levels are established based on the amount of deposited funds. In your case, the ratio of the casino's net gaming revenue to your deposits showed a negative or close to it result. And since bonuses (actually a loss for the casino) are also taken into account when calculating net gaming revenue, they were canceled for you.
actually the system is generated for this kind of luck from a gambler that they will automatically cut all the favors if the computer detected something that they will never bring them profit.
maybe this is a clear example of us telling that no one will continue winning against casino sites.
On the one hand, casinos require us to undergo KYC, and we pass it because we are loyal to the casino and deposit our money to them. On the other hand, when we become “unprofitable”, casinos simply create conditions for us in which the player switches to another casino or uses multiple accounts to receive a welcome bonus. In such a situation, the casinos themselves push us to break the rules. In doing so, the casino violates one of the basic principles of key performance indicators, namely player lifetime value.

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October 04, 2023, 06:06:22 PM
 #105

~snip~
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I have similar experience on Winz.io casino. I'm not sure whether they disabled the bonuses for me or not, but I left the platform as they didn’t like that I was making profit there. They don't want their players to make profit continuously.

I don’t want to name the casino to be fair with them since I respect their decision and as a sign of thanking them for profit. They have a very good bonus program too so I don’t want to discourage everyone here to play in their casino that’s why I hide the casino name.

Their wager free bonus feature makes them too strict on restricting user whenever they are winning too much. I believe they should just increase the difficulty of requirements instead of restricting users to the bonuses which they are using to attract new players for sign up.

I know that saying the name of the casino could sound like a direct accusation against them, as you don't want to say the name of the casino, it's fair that your choice is respected. but the point is that there are people who put a lot of money in casinos and I even believe that in that same casino that you don't want to mention its name, there are people who deposit a lot of money in it, play and win, and it's not like they only win a single Instead, they are people who have won several times, otherwise we wouldn't see people on this forum and on the internet showing off that they won a lot at casino x and z. That's why I find it very strange that they excluded you from the bonus.

From what I understand you are not a whale, you are not a player who has put a lot of money into the casino to play, so your winnings, even if they are constant, would not bankrupt the casino, so even if you continued winning I don't see how that would hurt the casino to the point where they limit your bonus, and besides, I don't see how the bonus would be the problem, because in cases where the casino sees that the person puts in a lot of money and wins, they limit the amount of bets and not the amount bonus, this is because the bonus has its own calculation formula and I highly doubt that in this bonus calculation formula, the casino did not make calculations taking into account cases in which a person would constantly win. Be that as it may, I still think there may be another reason that made the casino limit you in the bonus

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October 04, 2023, 09:25:05 PM
 #106


This is my first time experiencing restrictions to a casino bonuses and other benefits for a loyal casino player. I become extremely lucky to this certain casino that makes me have a 20/20 winning percentage to all my deposit that ranging from 100% to 200% of my original deposit including the bonuses.

20/20, Thar's quite impressive. Congratulations! That's probably why they banned you from bonuses. You don't need them Wink


I'm expecting this restriction to happened to me since casino will surely doesn't allowed anyone consistently winning. I view this punishment as compliment since it's very rare to defeat a casino.
Casinos are sore losers. That is for sure. Good job on beating them at their own game, they definitely evened the score by removing your bonus ability though Wink Defeat is the wrong word. Defeat would be to beat them out of it all!

Sharing this experience to be an eye opener that we can't have a consistent profit on a casino without being restricted. Just enjoy the game and don't focus much on profit. In the end, I decided to just focus on trading and rest on gambling.

Well, I believe that people would like maximum profit when they are gambling. Winning less (which isn't truly in anyone's complete control anyway) is unwise just to keep some bonuses. Also, funny contradiction:

Playing without any VIP and bonus benefits on a casino is pretty dull because this feature gives player extra boost to our profitability. I decided to leave the casino and register to new one that gives me bonus.
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October 04, 2023, 10:42:16 PM
 #107

This is what I dislike most with casinos, such as this one is not worth using anymore, just change casinos with the same or similar service and try to replicate this luck you defined. The moment I was reading what you wrote, I suspected that it might be your luck shining that caused this restriction, and lo and behold, you made mention of it. This is not a fair casino and it's not worth using since they cannot guarantee you the service others are benefiting.

It's still good that they didn't delay your withdrawal, after all, it's still about bonus denial, so you should weigh your options around it.
Any casino would never sustain their business if they are always defeated by the players. Once they notice that they are always at the losing end, surely they will find ways on how to protect their business even to the extent of putting restrictions to their loyal players. It’s always expected by the way even if we resort to thinking that what they did is not fair and very harsh to their loyal players. So it’s either you stay to their casino and follow their rules, or find another reputable casino that you can play games fairly.

What you said is correct, because it is also the primary reason for the establishment of an online casino. It is evident that it is nothing more than a business. And all casinos maintain complete control over all of their gamblers who use their platform.

If someone wins at gambling, they are aware of it and set a limit. There is no casino whose objective is that all gamblers win on their platform, despite the fact that all or most players want to win at the casino. However, the majority of players lose here, and only a handful win. As far as I know, this is how casinos operate.


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October 04, 2023, 11:14:40 PM
 #108


What you said is correct, because it is also the primary reason for the establishment of an online casino. It is evident that it is nothing more than a business. And all casinos maintain complete control over all of their gamblers who use their platform.

If someone wins at gambling, they are aware of it and set a limit. There is no casino whose objective is that all gamblers win on their platform, even though all or most players want to win at the casino. However, the majority of players lose here, and only a handful win. As far as I know, this is how casinos operate.

If I were the ops,  I wi just take a bow and give a break,  to either return to play with my deposits or look for another casino that will give new bonuses,  because is obvious that the ops have exusted all his bonus limits on this casino and it good that the casino have handed him the notice on time,  so the ops already mentioned how he had a good time and winning from that casino so for them to act in such manner to me is not entirely wrong since the casino may have some limit to how much a player can claim in bonuses.

As such we have to wait to read the response of ops to get more details of the situation but from what he already explained,  he does have a good time and shouldn't have any problem with the casino's current stands.
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October 05, 2023, 06:35:29 AM
 #109


What you said is correct, because it is also the primary reason for the establishment of an online casino. It is evident that it is nothing more than a business. And all casinos maintain complete control over all of their gamblers who use their platform.

If someone wins at gambling, they are aware of it and set a limit. There is no casino whose objective is that all gamblers win on their platform, even though all or most players want to win at the casino. However, the majority of players lose here, and only a handful win. As far as I know, this is how casinos operate.

If I were the ops,  I wi just take a bow and give a break,  to either return to play with my deposits or look for another casino that will give new bonuses,  because is obvious that the ops have exusted all his bonus limits on this casino and it good that the casino have handed him the notice on time,  so the ops already mentioned how he had a good time and winning from that casino so for them to act in such manner to me is not entirely wrong since the casino may have some limit to how much a player can claim in bonuses.

As such we have to wait to read the response of ops to get more details of the situation but from what he already explained,  he does have a good time and shouldn't have any problem with the casino's current stands.

      -   you're right, Op might have been granted a limitation and no longer be eligible to receive bonuses at the casino he's referring to.
He wasn't suddenly confined without his knowledge; instead, he was appropriately informed of the restriction that was imposed.

I just have a feeling that this Op is skilled at gambling, and I also have a feeling that he is in control of his gambling since, based on how he articulates his points when we are chatting, he also seems to understand what a gambler should and shouldn't do. Still extremely professionally spoken, his remarks were.

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October 05, 2023, 10:48:05 AM
 #110

I just have a feeling that this Op is skilled at gambling, and I also have a feeling that he is in control of his gambling since, based on how he articulates his points when we are chatting, he also seems to understand what a gambler should and shouldn't do. Still extremely professionally spoken, his remarks were.
So the choice that @OP can make is to look for another casino that doesn't have restrictions like that one so he can get other bonuses and win them. That would be better for him because he could get the bonuses again like before and this time, get a new experience at another casino. He may win a lot at another casino and will not have restrictions like the previous one. But if @OP still wants to gamble at the casino, that's okay too. But he has to consider that there are no bonuses he can take from the casino, which is an option he can get if he continues to use the casino for gambling.

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October 05, 2023, 05:27:20 PM
 #111


What you said is correct, because it is also the primary reason for the establishment of an online casino. It is evident that it is nothing more than a business. And all casinos maintain complete control over all of their gamblers who use their platform.

If someone wins at gambling, they are aware of it and set a limit. There is no casino whose objective is that all gamblers win on their platform, even though all or most players want to win at the casino. However, the majority of players lose here, and only a handful win. As far as I know, this is how casinos operate.

If I were the ops,  I wi just take a bow and give a break,  to either return to play with my deposits or look for another casino that will give new bonuses,  because is obvious that the ops have exusted all his bonus limits on this casino and it good that the casino have handed him the notice on time,  so the ops already mentioned how he had a good time and winning from that casino so for them to act in such manner to me is not entirely wrong since the casino may have some limit to how much a player can claim in bonuses.

As such we have to wait to read the response of ops to get more details of the situation but from what he already explained,  he does have a good time and shouldn't have any problem with the casino's current stands.

      -   you're right, Op might have been granted a limitation and no longer be eligible to receive bonuses at the casino he's referring to.
He wasn't suddenly confined without his knowledge; instead, he was appropriately informed of the restriction that was imposed.

I just have a feeling that this Op is skilled at gambling, and I also have a feeling that he is in control of his gambling since, based on how he articulates his points when we are chatting, he also seems to understand what a gambler should and shouldn't do. Still extremely professionally spoken, his remarks were.

If he’s ‘that experienced’ then why did he experience restriction? Restrictions are often occurring because of abuse with a particular service wherein in this case, OP has been banned only with a few but is still allowed to play in the platform he engages himself with. If he did something which would violate the rules of the platform then he would be restricted to all services but as we can see, there are just specific services wherein he’s no longer allowed to access.

Casino bonuses can only be achieved through a particular number and a particular service. For sure a gambling platform won’t put such restriction without any basis so I do hope that they’d make an action with this such as explaining what happened. Every scenario has its two sides.

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October 05, 2023, 06:24:59 PM
 #112

If he’s ‘that experienced’ then why did he experience restriction? Restrictions are often occurring because of abuse with a particular service wherein in this case, OP has been banned only with a few but is still allowed to play in the platform he engages himself with. If he did something which would violate the rules of the platform then he would be restricted to all services but as we can see, there are just specific services wherein he’s no longer allowed to access.

You are right, most bonus restriction case is related to abuse but I do not want to say that OP is abusing something here since it is not clear enough what is the reason behind the restriction given to him.
If the reason is because he won 20/20, my first question is about how much he won in total on these 20 continuous wins.
Usually casino will not restrict players for bonuses but casinos will only limit the bet amount or win amount to the players.
Did OP mention the name of the casino? I think it is important to mention the name of the casino to avoid a wild speculation and we can ask the casino rep to clarify about this.


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October 05, 2023, 06:43:26 PM
 #113

This isn't anything new. Almost all gambling sites(FIAT and crypto) limit or outright ban players if they keep winning against them especially using all sorts of bonuses in the long-term.

Be realistic. They are businesses who are trying to survive which is why they limit consistent winners. Weird that you didn't mention the casino though.

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October 05, 2023, 06:54:58 PM
 #114

This isn't anything new. Almost all gambling sites(FIAT and crypto) limit or outright ban players if they keep winning against them especially using all sorts of bonuses in the long-term.

Be realistic. They are businesses who are trying to survive which is why they limit consistent winners. Weird that you didn't mention the casino though.

It's a bit weird he didn't mention the casino name... that would be a totally different story, maybe some of us (if not many) would stop playing there.

Well, I understand that part that some casinos are just businesses that are trying to survive, but it's nice or fair to do this to players who have a winning streak. It's demoralizing for all old & new players who hope for some winning streak... if we know that we will be stoped in those moments we will change the casino right away.

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October 05, 2023, 06:56:59 PM
 #115

When they see someone getting out of their hands and only winning a lot, they start tracking that gambler and at some point, just bang on his feet with some nonsense reasons (or no reason at all) just like they didn't tell you in detail in order to stop you from utilising their extra-value services (add-ons kinda) and when you start winning hell lots of money from them, they ditch you by either asking for KYC or just return you your deposit and you're blocked from their site.

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October 05, 2023, 07:19:49 PM
 #116

When they see someone getting out of their hands and only winning a lot, they start tracking that gambler and at some point, just bang on his feet with some nonsense reasons (or no reason at all) just like they didn't tell you in detail in order to stop you from utilising their extra-value services (add-ons kinda) and when you start winning hell lots of money from them, they ditch you by either asking for KYC or just return you your deposit and you're blocked from their site.

I seen many threads of these kind of issues with gambling platforms, some casinos even ban our account with the money in that account.
hence why, I tell to do not play on new casinos, mostly new casinos do these kind of things because they are short on funds. they try to save money by giving high wagering required bonuses, banning winning players accounts, asking for KYC and do not approve withdrawals, etc.
big casinos doesn't even look at amount less than $5000, so their chances are low for doing these kind of things.
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October 05, 2023, 08:56:31 PM
 #117

If he don't know if there's something like that happening maybe he should clarify it to them so he can justify for his self on why this casino taken out his opportunity to get a bonus from them. Its hard if this happen to anyone especially if you are legitimately playing using your own hard earned money. If that incident will happen to me I guess its better to go out on that casino since who knows they would provably put more heavier claims and stuck up our balance if they casino representative see him continuously winning. Maybe OP is playing on unreputable casino that's why they are just quick for deciding to take out what I maybe think OP deserve especially if he's spending a lot of money on the casino he plays.
When a gambler is winning constantly without having a single loss, the casino doesn't ask them for any proof or give them a chance to justify their actions or anything, they simply go ahead and restrict them in some way and then investigate their bets and the account and most probably not let then play more or even if they allow them, they will put some restrictions like a smaller bet size or something so that they can't keep winning large amounts of money.

In OP's case, it's just the bonuses that they've removed because he must have won a lot of money using the bonuses, but I wonder how because when a casino gives you a bonus, they ask you to complete a very large wagering requirement which is very difficult to be completed with the bonus or bonus and deposit combined.

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October 05, 2023, 09:23:14 PM
 #118

I'm expecting this restriction to happened to me since casino will surely doesn't allowed anyone consistently winning. I view this punishment as compliment since it's very rare to defeat a casino.
How do you know that casino does not same person to constantly or consistently wining, I will say this theory is  your own mindset and if happens to be your mindset concerning restrictions of casino or inability of casino for not allowing constantly wining in their platform,  what I want to ask you is that how did you derived this particular concept of casino not giving one particular person wining, is it is been programed in such way or it's  your personal feeling of any casino platform or its a personal observation

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October 05, 2023, 09:39:55 PM
 #119

Someone like me never experienced having restriction with the use of a gambling platform since i always mind how i gamble in other not to violate their rules, another things that can cause this is when your account had been suspected of illegal activities, if you're a regular customer that play bet often, you should be able to know the likes of shady acts that can turn on the casino security system alert on, i will always wonder how we will also like the use of a gambling platform even when there's no bonuses to offer us, will the loyalty remain.

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October 06, 2023, 06:12:50 AM
 #120

Winning 100% of 20/20 bets is difficult
It's not just difficult but it's nearly impossible for a gambler to manage to do that.

it's true that the OP needs to avoid these casinos if he doesn't want to be considered a cheater when he manages to win something big. The casino may consider you cheating if you never fail to use the bonus to win - especially if the percentage is 100%.
It's obviously something that would make a casino think that the gambler is most probably cheating because having a win percentage of 100% is not something normal and if a player is making that happen, the casino isn't wrong if it suspects the player for being a cheater.

In fact I'm sure some casinos could do in-depth research on gamblers who win 100% of their deposit if they are able to win 20/20 bets. I know it's not fair - but realize some of them don't want you to win that much.
They might not also want you to win that much, but it's also not easy for them to believe that it actually happened normally because gambling is something where you can barely get a perfect winning streak.

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..PLAY NOW..
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